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About this property

Description

Guests will find all of the finest amenities in each of the 40 rooms in this popular hotel. A separate shower and tub, Jacuzzi bathtub, air conditioning, bathrobes, daily newspaper, and a work desk are among the amenities guests will find in every room. For the comfort and convenience of guests, you'll also find 24-hour room service, shops, executive floor, elevator, coffee shop, and a bar on-site. Comfort and convenience are the hallmarks of Hanoi Imperial Hotel. Reservations are simple via our secure online booking form. Just enter your desired dates and submit.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Massage(s)
  • Spa
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Japanese
  • Vietnamese
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Policies

The property provides a pick-up service from the airport.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 km
Distance to Airport: 30.0 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 40
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Excellent



based on 396 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.2
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stephen from United Kingdom
Couple
Imperial Suite
Stayed 4 nights in September 2016
Nice hotel in a quiet side steet
First time at this hotel, booked a suite to have larger room , was worth it.Will be back, great staff.
Reviewed September 21, 2016
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Phuwadhej from Thailand
Business traveler
Superior With Window
Stayed 2 nights in March 2016
Good Location, Clean Room
A bit old but located in a perfect location for travelling and business
Reviewed July 07, 2016
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Brett from Australia
Couple
Imperial Suite
Stayed 4 nights in June 2016
Great stay, close to everything and staff looked after us.
Would stay here again.
Reviewed July 02, 2016
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KUMNAM from South Korea
Family with young children
Superior With Window
Stayed one night in May 2016
Awesome hotel. I recomend it.
It was so nice hotel to my family. I want to come again.
Reviewed May 28, 2016
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Hang from Singapore
Group
Imperial Suite
Stayed one night in April 2016
good location
good location
Reviewed May 03, 2016
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Hang from Singapore
Group
Superior With Window
Stayed one night in April 2016
No Air Conditioning in Imperial Suite
I bought Imperial Suite which I thought was good as we are given free 60mins body massage but the air-conditioning is very poor due to the fact that the air is very warm throughout the night. Need to do maintenance service at least once a month to keep the standard of the quality.
Reviewed May 03, 2016
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Thomas from United States
Couple
Deluxe City View
Stayed one night in April 2016
Great quiet location in the Old Quarter near the lake
Staff was very helpful in providing assistance and suggestions on local restaurants. Breakfast was great, many option to choose from as part of the buffet. If you are looking for a moderately priced hotel in the Old Quarter, this in one that I would recommend giving consideration. The bathtub/shower was a little awkward, but the room although slightly dates was very inviting.
Reviewed May 01, 2016
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paul from United Kingdom
Family with young children
Family City View
Stayed 3 nights in April 2016
nice hotel in the old quarter
Stayed here for 3 nights, easy access to food and shops. close to lake for nice walks. burger king ,kfc and dominoes just around the corner. room was nice, breakfast was not worth the money if its not included in price as they charge 10 usd for the most basic of breakfasts.
Reviewed April 24, 2016
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OI from Hong Kong
Couple
Deluxe City View
Stayed 3 nights in April 2016
Sightseeing
Excellant location and staffs, but the hotel quite old
Reviewed April 19, 2016
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Lakshmi from Australia
Couple
Imperial Suite
Stayed 5 nights in April 2016
Great location
We enjoyed our 5 day stay at the Hanoi Imperial Hotel. We arrived early in the morning, and were able to use the spa room to rest and refresh ourselves, very convenient. Staff were always very friendly and helpful. The location is very central and inspiring.
Reviewed April 13, 2016
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