Hanoi L'Heritage Hotel
Hanoi L'Heritage Hotel
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Superior Room - Guestroom Hanoi L'Heritage Hotel
Superior Room - Guestroom
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Interior view Hanoi L'Heritage Hotel
Interior view
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Interior view Hanoi L'Heritage Hotel
Interior view
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Bathroom Hanoi L'Heritage Hotel
Bathroom
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Location
Exceptional
9.1
See all 30 photos Hanoi L'Heritage Hotel
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Removed from saved list
2016

Hanoi L'Heritage Hotel

Recently renovated
Exceptional location
Stay in the heart of Hanoi
Have a question for Hanoi L'Heritage Hotel?
Excellent
From 701 reviewsSee what guests said
8.9
Recommended by 88% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.9
Excellent
Room comfort & quality
Family - Interconnecting Room
Family - Interconnecting Room
...
  • No view
  • 45 m²/484 ft²
  • 2 single beds and 1 queen b...
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Deluxe Room
Deluxe Room
...
  • City view
  • 25 m²/269 ft²
  • 1 queen bed or 2 single bed...
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Suite
Suite
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Superior Room
Superior Room
...
  • No view
  • 20 m²/215 ft²
  • 1 king bed or 2 single beds
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More about Hanoi L'Heritage Hotel

More about Hanoi L'Heritage Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Vinh Loi Restaurant
50 mVietnamese
Highway4 Bat Su
60 mVietnamese
Pho Co
160 mVietnamese
Asian cuisine
Asian cuisine
Cha Ca Thuy Hong
30 mAsian, Vietnamese
Slusnack
40 mAsian, Fast food, Pizza
Hanoi Charm Restaurant
90 mAsian
Cafe
Cafe
Cafe linh hanoi
50 mCafe
An Nam Parlour
80 mCafe
Rallye Cafe & Fastfood
120 mCafe

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (701)Booking.com Reviews (1554)
8.9
Excellent
Read reviews from:
Cleanliness8.9
Facilities8.4
Location9.1
Room comfort and quality8.9
Service9.3
Value for money8.9
Provided by verified guests of Agoda
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Deluxe Room
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Showing 567 verified guest comments
12345
6.8
dave from Singapore
Couple
Deluxe Room
Stayed 2 nights in May 2018
Check your minibar”
2 chocolate bars were missing from minibar in the room. So they wanted to charge me money which I refused as I didn't take it. So they wanted to check my luggage. I opened my luggage but they refused to check. So, after some back and forth, they wanted me to sign on the invoice stating that i didn't take the 2 chocolate bars. so disappointing. Advice for travelers: double check your minibar to see if everything is in there. if not, they will ask you to pay even if you didn't take it.
Reviewed May 25, 2018
10.0
Serene from Singapore
Couple
Suite
Stayed 1 night in May 2018
Exceptional”
Staff were all very welcoming and helpful and they even prepared a surprise for my birthday. The room was very clean and spacious, true to the photos. Everything was well taken care of and I would definitely return to this hotel when I’m back. Excellent and highly recommended. We truly enjoyed our stayed and appreciate all the efforts from the kind staffs. Thank you!
Reviewed May 22, 2018
9.6
teh from Singapore
Couple
Superior Room
Stayed 2 nights in May 2018
Flexibility, Accommodating and Friendly Staff”
As this is an off-peak season, they upgraded our hotel / room to a better ones. The staff are really nice and helpful. Very responsive to our feedback as they managed to resolve the issues quickly. Two thumbs up for the good hospitality.
Reviewed May 22, 2018
10.0
Gezu from Japan
Group
Superior Room
Stayed 1 night in May 2018
Friendly & Hospitable hotel”
We were welcomed by a very soft spoken staff who almost instantly along with others made us feel at home. The manager was a very hands on man who personally took care of a noise issue we faced. The breakfast was the best we had in our entire trip. Fresh, perfectly done, and with a plethora of options.
Reviewed May 17, 2018
10.0
Riegon from Spain
Couple
Superior Room
Stayed 1 night in May 2018
Amazing everything”
Everything was perfect here from the minute we walked in until we checked out. We were originally staying in another hotel but not happy with it so moved here. Breakfast was lovely, The staff are so friendly and welcoming and all the little extras they offered were very well received. Rooms are great the best we saw in Hanoi and HCMC, great quality and modern.
Reviewed May 17, 2018
10.0
Hankerz from Germany
Couple
Superior Room
Stayed 1 night in May 2018
Outstanding service. ”
The staff were professional, attentive and welcoming. They helped us organize our whole trip to Vietnam and we booked our tours to ha long bay and Sapa through them which were all excellent. Outstanding service.
Reviewed May 17, 2018
10.0
Ryeko from Japan
Couple
Superior Room
Stayed 1 night in May 2018
Fantastic hotel!”
Staff first class - pick up from airport and onto next part of trip was no problem using good safe taxi. Fantastic hotel! The manager was incredible could not do enough for you! 100% the best place to stay in Hanoi!!
Reviewed May 17, 2018
10.0
Tsui from Hong Kong
Group
Superior Room
Stayed 1 night in May 2018
Perfect customer service”
The staff, every single one of them, were over the top wonderful. We have never stayed anywhere where all the staff have been so kind, and helpful. Right from checking in it just got better. You think things can't get better and the staff do something more to help you. Breakfast was great and such an amazing selection and they are so accommodating to your needs. The rooms were spotlessly clean, nicely decorated and the beds comfortable. We will stay there again next time as it was perfect.
Reviewed May 17, 2018
8.4
mark from United Kingdom
Couple
Deluxe Room
Stayed 4 nights in May 2018
Excellent”
Helpful staff. Always wanting to help
Reviewed May 15, 2018
9.6
phillip from Australia
Couple
Suite
Stayed 2 nights in May 2018
Exceptional”
Beautifully presented hotel our room was superb, staff very helpful. The breakfast staff in particular went out of there way to make sure everything was as we liked. We were given map with places of interest any inquiry answered or the staff would look the information up for us.
Reviewed May 13, 2018
8.0
maitram from United States
Couple
Deluxe Room
Stayed 4 nights in May 2018
Mai Johnson USA May 8 ,2018 Deluxe double”
Staffs are very friendly and excellence service. Will come back again.
Reviewed May 13, 2018
10.0
Samuel from Australia
Group
Deluxe Room
Stayed 3 nights in May 2018
Frienly staff good location”
Can't really fault the place. Staff were very friendly, location was good right in the centre of Old Quarter. Bed was comfy. Only issue was noise from street on weekend was a little bit disturbing.. They were pretty eager to sell some tours but were very helpful for the whole stay.
Reviewed May 07, 2018
10.0
Verane from United States
Group
Superior Room
Stayed 1 night in March 2018
Will come back for sure”
Very helpful staff who have reliable recommendations about restaurants. Breakfast is OK, ask for scrambled egg or omelette. Electrics in room were a bit sketchy. Got an upgrade to a room with a window and had a nice street view.
Reviewed May 03, 2018
10.0
Meruka from Japan
Group
Superior Room
Stayed 1 night in March 2018
Amazing!”
Staff were amazing and really accommodating! Gave us loads of tips on local food! Breakfast was also great. Good environment.
Reviewed May 03, 2018
10.0
Frinne from France
Couple
Superior Room
Stayed 1 night in March 2018
Outstanding Service”
Outstanding at every turn — exceptional! The room exceeded expectations by far! Great bathroom. Comfy beds. Close to everything. Very helpful and happy staff.
Reviewed May 03, 2018
10.0
Steve from United Kingdom
Couple
Superior Room
Stayed 1 night in March 2018
Perfect Hotel”
Very comfortable beds and helpful staff. The rooms were quiet and clean. Facilities are enough and nice. Excellent breakfast included in the price!
Reviewed May 03, 2018
10.0
Yun from Hong Kong
Couple
Superior Room
Stayed 1 night in March 2018
Great hotel and staff”
Great breakfast and front desk staff - they help us for amazing Sapa tour. Good location, You can easily reach most of the attraction in the Hanoi Old Quartet by foot. The staff was really helpful in organising trips and transfers.
Reviewed May 03, 2018
10.0
Aziman from Brunei Darussalam
Couple
Deluxe Room
Stayed 1 night in February 2018
Best honeymoon hotel”
I told the hotel that it was our honeymoon and they made flower petals arrangements and they gave us a cake! Its very thoughtful of them and they provided a personalized touch for us. The room is huge, facilities are clean. There are a lot of shops and restaurants nearby the hotel
Reviewed May 02, 2018
3.6
Marc from Canada
Group
Suite
Stayed 2 nights in April 2018
No Go!!!”
Terrible experience! Booked 2 suites but bad surprise at arrival: overbooking so only 1 suite available + 1 deluxe...on top of this management tried to downgrade us without compensation but free shuttle from airport! After an exhausting hour and half of aggressive negotiation we ended up with refund of 2 nights one suite + free deluxe for 2 nights. Sounds like a good deal BUT was not what we were looking for when selecting this hotel . To complete the bad surprise, jacuzzi in suite room looks good (2 people can fit) but IS NOT MAINTAINED PROPERLY!!! Smelly water came out when we turned it on, so all water was contaminated with dirty smelly water that may have been in system for months!@! In 2 words this hotel is a NO GO!!@!
Reviewed April 17, 2018
5.2
Angela from Australia
Couple
Superior Room
Stayed 2 nights in December 2017
deceiving accommodation ”
looks spacious and clean. think it says 4 stars, totally incorrect rating and pictures of room and amenities. bathroom n toilet is bit smelly. when I shower, water smells like sewage. stack of stuff piled up at the staircase. only positive I can say is that staff are friendly. if you are staying as family or newly weds. would not recommend. budget traveller - YES
Reviewed April 11, 2018
12345
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