Wow! What a great hotel!”

What a wonderful hotel. As travelers during the COVID-19 outbreak, when my friends and I arrived at the La Siesta Central Hotel, our temperature was taken, and our hands sprayed with sanitizer. Bin, the friendly front desk host invited us to sit down and enjoy a cup of tea and a cool towel as our check-in process was completed. He then escorted us to our guestrooms to ensure everything was as we expected. The rooms are beautifully appointed, with comfortable beds and a/c. The complimentary buffet breakfast at the Red Bean is one of the best I’ve ever experienced, with fresh juices, homemade yogurt, salads, hot dishes, both American and Asian, and eggs cooked to order. All was fresh and delicious and at breakfast, the staff would greet us by name and remember how we liked our eggs. The hotel is in the best location in the old quarter, just a block away from beautiful Hoàn Kiếm Lake. Throughout our stay, I was amazed at how genuinely kind the staff at the La Siesta Central Hotel was.

You won’t be disappointed”

We stayed at Hanoi La Siesta Central Hotel & Spa and truly enjoyed it. The front desk staff (in particular Richard and Pucca) were really friendly and helpful and were kind enough to provide my partner with some tea before our flight as he was not feeling well. They made us feel so welcome and their level of customer service was superb. We booked a balcony room and it was beautiful, the decor was nice and the bed was really comfortable. The hotel was in a really good location and within walking distance to so many places to eat!! It was close to a lot of good restaurants and street food/local places to eat. I would definitely stay at this hotel again when in Hanoi.

Gem in the Old Quarters”

La Siesta Central is the kind of hotel you love to be rocking up to amidst all the mediocre, non-chain hotels you tend to find in Hanoi. The staff are immensely welcoming and thoughtful. Seeing how I was feeling a tad unwell (sorethroat) upon my arrival, they got to making a lovely ginger honey tea for me immediately, in addition to the sparkling welcome drink they had prepared. Although it had only be 2 nights this time round, we felt a strong sense of familiarity with the hotel staff, and every time we returned to the hotel after a few short jaunts about town, it was like returning to a calming oasis. The rooms are well-decked out in classic furnishings and well-insulated from the cacophonous street sounds below. However, to get a sense of where you are, simply swing open the balcony doors and voila - the toots and honks greet you with gusto. I'd strongly recommend this hotel for anyone desirous of a "classy" experience with its old world charm in an old charming city.

Value for money!!”

I loved everything about La Siesta Hotel. This boutique hotel is situated in the Old quarters of Hanoi so going around the city was so convenient . We booked an executive room and it was clean and new and my boyfriend loved the smart tv :) the only flaw was it was a windowless room ...overall, the interiors of the hotel were gorgeous...most of all best commendation goes to the staff who made our visit so unforgettable.. special mention to Mai, a supervisor of the hotel. who really took time out to help us coordinate our tours and book us another half day room while we wait out for our red eye flight … they prepared for us food-to-go and even presented us this lucky handmade ornament to remember our stay...What is service par excellence? La siesta is !!!

Great service rendered”

The service provided by the staff is excellent. During check-in, the staff will give you a copy of the hotel map and orientate you to the various sites around the hotel and Hanoi where you can visit, shop and dine. When we told them we were considering doing a tour to Halong Bay, they provided us with a couple of options but never pushy. Eventually we booked a 2 day 1 night tour with Genesis Regal Cruise through them which was awesome. We tried to book to stay back at La Siesta Central when we come back from Halong Bay but it was fully booked. We eventually stayed at its sister hotel La Siesta and they provided us with the same level of excellent service. We will definitely stay at the La Siesta chain again when I visit Hanoi in the future.

***** Hotel La Siesta Central & Premium *****”

I stayed in the La Siesta Central for two nights and they asked me if I'd also like to try their new La Siesta Premium, just 200m up the road. So I got to stay in two hotels by the EHG chain. Both are excellent. They are decorated with elegance and their staff go out of their way to help guests enjoy their stay. Both hotels have rooftop bars. Central has the Twilight Bar and Premium has the Lighthouse Bar - which offer happy hours, city views, and live music. My only problem was that my fiance (wasn't with me) saw my pics of the hotel and now wants to try them too... so I guess I'll have to book another trip to Hanoi.

ten of ten...No more words”

location, facility, cooking was really exellent. The most satisfying of them was the staff's service. Especially 'LILLY AND HOANG'was the best staff of the hotel they were always smiling and care about our tour schedule everytimes. Especially LILLY seemed to be care of each guest's breakfast time. It was even touching. Once again Thank you for your exellent services. If you plan to visit Hanoi, I recommend highly Hanoi La Siesta Central hotel

Best boutique hotel in the Old Quarter”

When there's a new La siesta hotel in town, you can be confident that it's gonna be amazing for sure. This hotel has the best location in the old quarter, just a few steps from Hoan Kiem Lake and Ta Hien Street but still manages to be really quiet and spacious. The interior design of the hotel and our room is very premium and sophisticated. Having breakfast at the rooftop is a very nice experience where you can have a the overall view of the lake. The staff somehow knew my birthday and surprised me with a very nice little birthday cake while i was having breakfast, such a fond memory. They communicated very well with us in English and made us feel very welcomed and appreciated. Whenever I'm in town, I will book this place to stay without a doubt

Exceptional”

If I could give the staff and spa 6 stars I would. It’s a beautiful boutique hotel, nicely located in old quarter. The rooms were clean and comfortable. Great roof top restaurant/bar that over looks nearby lake and old quarter. The spa is the best I’ve found in all Hanoi even compared to other 5 star hotels I stayed in. Most valuable are the staff. They helped me enjoy my stay in Hanoi the days I stayed at the hotel and even days I stayed at other hotels. They were polite, responsive and very helpful!

Exceptional”

La Siesta Central Hotel and Spa is one of the few best boutique hotel I had stayed. The staff go extra miles to make you happy during your stay, smiling and warmth. Understanding your needs and make it fulfilled. The room though small is very comfortable. Locations are very good. I would give this hotel an excellent under the GM Mr Kevin Tuan leadership.

AMAZING!”

From the moment we checked in everything was exceptional, the staff are amazing. The hotel was beautiful, breakfast was great but by far the stand out was there service. They even offered a shower and looked after us after an overnight cruise to halong Bay even though we checked out! We ended up getting a room for a few hours at their sister hotel around the corner, they walked us there and carried our luggage. To our surprise TIFFANY came back at 8pm with a good package for our overnight train ride to sapa, from the original hotel la siesta. The service was far 5star. Please go and stay, you won’t regret it. TIFFANY WAS ALSO A HIGHLIGHT OF OUR STAY! :) her customer service and attention to detail was the best we’ve experienced and will definitely be back next time we visit Hanoi!

Great hotel with the the best staff/service”

I stayed here for 4 nights and had two friends also with me during this trip. While the hotel is clean, has a fab restaurant/rooftop bar with the best view of Hanoi and is also in the middle of the old town the service is what stood out. The staff went out of the way to make sure everything was perfect, helped to plan tours, recommend restaurants to out tastes and made us feel welcome. After unexpected storm changing plans we tried to stay here but they were full. The staff worked to find us a new place even though they received no benefit. We ended up at the well-known Metropol Sofitel where we constantly complained and wished that the service and breakfast/food was as good as our time at La Siesta. It was the best service any of us have ever had. We miss them, by name both Richard and Jennifer (English names) were superb!

Best Experience”

The staff was really friendly and speak good english, they gave us a map to show us where we could eat, shop and visit. They even took the extra effort to decorate our suite with beautiful rose pedal, balloons and fresh cakes to celebrate our staycation. It was our last day and the staff made the necessary arrangement to ensure we have a smooth stay. We arrived at 5am from Sapa and had breakfast in the restaurant, restaurant staff was friendly and came to chat with us too. Even at the Bar, the staff was friendly and chat with us too asking how's the stay in Hanoi, all of them make us feel warm and welcome. It felt like a home. I would definitely stay at Hanoi La Siesta again! :) Room was big and spacious and clean.

I am so touched because of their thoughtful service. ”

I stayed at La Siesta Central Hotel. It was the best service I've ever seen. I am so touched when they prepared a surprise birthday cake and song. The room was so clean and the rooftop bar and the breakfast was also great. All employees were very kind and professional. Everything was much more great than I expected. I'd' like to appreciate to all employees about their thoughtful service.

Awesome hotel”

Friendly staff, great location, delicious breakfast, beautiful decorations. I stayed in two La Siesta Hotel this time, Hang Be and Central, and both are excellent. I would definitely stay in La Siesta Hotel again for my next time in Hanoi.

Great place”

Great location, great staff, great service they literally helped us with everything and made our trip in Hanoi worthwhile and easy ! Thank you La Siesta. Ps best location really!

Very highly recommended”

La Siesta Central is one of the best hotels I have ever stayed at, especially because of the professionalism, and graciousness of the staff. The room was very nice, large enough, tastefully decorated, and immaculate. The location is perfect and I can’t say enough about the wonderful service and staff who went way above and beyond. Congratulations to the management!

Exceptional”

Have stayed in La Siesta central and the other one in Hanoi . They are great . Service is great. Arranged late checkouts for evening flights at small charge and offered upgrade options on checkin at excellent rates. Will definitely recommend.

Alternative Hotel Nostalgia ”

Is minute away walk. Is disappointed but I rebook again. Stay in La Siesta Diamond Hotel & Spa. Nostalgia and unique. Gourmet Corner is nice.

My aunt & her husband”

they really like this hotel, they enjoyed their trip when they had lived in La Siesta, they will introduce this hotel for their friends, thanks so much for staff to support them while they lived