Chitown Happy!”

There are many La Siesta's located in the Old Quarter of Hanoi but this location in particular was extra special due to the wonderful staff! They were very accommodating and took care of our group which included my spouse and mother with special TLC. We stayed a total of 5 nights with the first stay being 4 nights. We had reservations for our return from Ha Long Bay & Hoi An and they were so great to securely hold our purchased painting and luggage. Prior to our return, Scarlett (who was amazing) reached out to see when our departure flight would be to help with Airport arrangements! What a surprise, you typically do not find attention to detail unless you stay at a 5 or 6 star hotel and even then, La Siesta rivaled their customer service! I should also add that when we first arrived, the AC in our assigned family room was being repaired and the manager, I believe her name was Tran offered another upgraded room along with complimentary spa sessions for all 3 of us!

Exceptional Boutique Hotel”

I have stayed at this hotel 3 out of 4 times that I was in Hanoi. The rooms are beautifully appointed, and the food at Red Bean is of high level. Last but not least, in fact the most important, is their team of lovely and professional staff. Well trained, and always anticipative.

Mid range priced hotel with emphasis on Amazing Service.”

Room facilities are relatively new compared to other cheaper hotels of the same range, with an amazing service. Breakfast buffet is excellent, with an addition of a menu to order from. Hotel concierge personnel treat each guest as an individual and gives personalised service. Polite and helpful, they will try to cater to our needs whenever possible. It's amazing how they recognise their guests and are able to give updates on our requests (like tours) the moment we stepped into the hotel.

Excellent service and great location”

We booked a 4N stay from 18-22Mar to celebrate our wedding anniversary. After reading all the good reviews about the hotel, we decide to give it a try. And true enough, the hotel service is excellent. The staffs are friendly and helpful. The service quality is consistent thru out all the staffs. Location is also very centralised with many eateries and restaurants all within walking distance. Would recommend the hotel for their excellent service n location. :)

Wonderful hotel!”

We had a great experience at Hanoi La Siesta. The staff are really friendly and make an effort to remember your name. The breakfast is delicious with a wide selection of food. The rooms are nice and comfortable. We stayed here twice with a trip to Halong Bay in the middle and were given an upgraded double storey room with two bathrooms and a view upon our return. One of the good things about this hotel is that the items in the minibar are very reasonably priced, unlike some places where you get charged a lot for the convenience. It is also the little touches that made our stay here more enjoyable, such as the manager printing us a list of things to do and places to see in our next destination. We would definitely love to return and stay there!

Excellent Hotel”

The reception and level of service at La Siesta Hotel and Spa are well above the average of hotels in this category. Early booking after a session in the Spa, transfer of luggage and travel organisation without a hitch, everything was professional and always with a smile. The small attentions and the discreet presence of the staff ready to help make my stay a real moment of rest and relaxation.

Excellent stay at the Hanoi La Siesta Hotel and Spa”

Our 5-night stay a week ago was superb in every way. The room was extremely comfortable and spotlessly clean. The staff were accomodating to our requests, friendly and well-trained. The hotel is located amidst the historic district and ideal for walking around and shopping. In summary, we could not have been more happy with our stay. It was excellent.

Amazing stay with room upgrade”

Upon getting out of airport immigration, we were received by hotel staff and were taken to the hotel lobby without worrying the surcharge of taxi driver. We were then greeted with a welcome drink before being informed of room upgrade to a duplex room on the top floor. The room was decorated with rose petal and welcome fruit plate. It was worth noting that hotel staff, Kaylee worked professionally and gave us useful advice on Ha Long Bay trip and so on. She deserved a commendation as well. In general, staying at the hotel is highly recommended to anyone.

The best hotel in my life”

Thank you for all employees. We are particularly appreciative of 'Ha'. She was warm-hearted. La Siesta Hotel and Spa was very clean, kind, nice. And it was also very appropriate to go to the market and beer street. Everything was perfect. I love this place very much. I want this hotel to be widely known.

A hotel chain sets high benchmark. ”

We stayed at La Siesta hotel Trendy the previous night, but they booked the following night, so we thought we would try their sister hotel out. What a blessing! We had our best sleep at this hotel. La Siesta Spa Hotel has the following points superior than their Trendy hotel: 1. Attention on their maintenance / room services. You can see this hotel’s builder knew what they were doing, plus their room services care about their work. 2. The layouts of this hotel is easier to access, due to no complications on sharing adjacent upper levels as La Siesta Trendy Hotel. 3. The amenities presentation are better. The only point we think La Siesta Trendy is better at their breakfast variety. All La Siesta hotels reception staffs are attentive and proactive, but our welcome drinks were never delivered at La Siesta Trendy. We would recommend this hotel to friends and family.

Excellent overall experience”

This hotel is one of five similar branches in Hanoi. You cannot go wrong with any of them. The staff are incredible, rooms are extremely clean and fully stocked with all you might want. Laundry service is free; snacks and drinks available in the mini refrigerator are free; The reception and Red Bean Restaurant staff are as good as you can find. A luxury hotel experience at a convenient "Old Quarter" boutique hotel. WE recommend LaSiesta Spa Hotel highly.

A home away from home”

We made the perfect choice in La Siesta Hotel. It was truly a home away from home. They made us feel so comfortable, safe and special. We love the hotel staffs like Eric, Scarlett, Josh, Kayeleen and others who made us feel so welcome and made sure we had a wonderful stay in Hanoi. The food was so memorably yummy, The Black Coffee was so heavenly and the hotel ambiance was so lovely. It truly made our 10th wedding anniversary trip so memorable. This is really a star hotel for us.

Excellent Service”

Boutique Hotel located at the Old Quarter where we could easily walk to the major scenic points. Sound proof of the hotel rooms were not as good. We could hear guests coming back and closing the doors. But the service was excellent. The staff are well trained, very friendly, attentive to details and would try to accommodate your requests as far as they could. You just feel like staying in a 5-star hotel. Will definitely come back when visiting Hanoi next time

Excellent in Services”

The hotel staffs especially Scarlet is excellent in providing services to all the guests in the hotel. she is so helpful and understanding and always there to provide services to needy guests. In fact, I must say all the staffs from front of the house to back of the house, they are just excellent in services. I would definitely stay there when I visit Hanoi again.

Our favorite stay in Vietnam”

The staff at La Siesta is quite remarkable for their courtesy, attentiveness, and professionalism. Extremely friendly, knowledgable, and approachable. The facilities were spacious, clean, and very usable, with attention to many little details. The location is about the best you could ask for if you want to explore the Old Quarter of Hanoi. The only reason I would not recommend La Siesta is so that there will be rooms available for my next visit!

Staff is quite nice!”

As many people said, staff are wonderful. I felt relieved before the trip because they made contact to me previously. It was really helpful. Also, they kindly send our luggage to the next hotel in Hanoi while we were on a day trip. Nice food & nice Spa too. Location is in the Old Quarter, so it is very convenient but noisy. Location evaluation depends on the people what he/she wants to do.

Exceptional”

Amazing, one of the best hotels i’ve been to!

Lovely stay in the center of Hanoi”

We stayed here three nights when we first arrived in Hanoi. We loved their breakfast buffet and the Red Bean Restaurant was fantastic. We also enjoyed that they had a gym.

Great Stay”

Receiption to check out, all above my expectation. Super good.

Good service”

We were greeted and served by Scarlett during our stay, she was informative and very helpful! Our stay here was very comfortable and will definitely be back here again. All the staff are pretty friendly.