Clean, comfortable, quiet and great location”

We will be sad to leave the La Siesta Hotel and Spa after our five-day stay here in Hanoi. We followed a young family with a crying child who entered the adjacent hotel room. Once in our room, silence. Our room was clean and the beds comfortable. A little outside patio (in a viewless but fragrant airshaft) was a nice place to sit and relax after a day of sight seeing. Our address on Ma May St. was a short walk to most tourist attractions. On Friday and Saturday nights, the Old Quarter including Ma May St. are closed to cars so that the weekend street fair can take over. Mostly young local kids fill the streets and restaurants on Friday and Saturday nights. There are free performances of theater and music. The mood is a very happy one. The breakfast buffet had an extensive variety of food from pancakes, eggs Benedict, sushi, fresh spring rolls, fresh fruit (I am in love with dragon fruit.), breads, cheese, homemade yogurt, meats, etc. Service is a hallmark of the experience here at La Siesta, beginning with our hotel arrival. Our bags were taken immediately. We were given cold water, a cool washcloth and escorted to a lounge while reception processed our reservation. A bowl of delicious fruit appeared; dragon fruit, watermelon, lychee and mango. The bartender came over and performed a dance as he mixed our passion fruit welcome cocktail. Due to some confusion on our part, we arrived at the wrong location. We were at the La Siesta Diamond, one of 6 properties owned by the La Siesta group here in Hanoi. Our hotel was the La Siesta Hotel and Spa. No problem. The Diamond called our hotel to begin room prep. A cab was ordered and we were able to enter our room within 10 minutes of arrival. This was 11 am, an early check in. We had dinner at both the Red Bean restaurant at the Hotel and Spa as well as the La Siesta Trendy’s Red Bean rooftop restaurant. Both meals were delicious and the view of the city at Trendy’s was beautiful. Private cooking class - I

Clean, comfortable, quiet and great location”

We will be sad to leave the La Siesta Hotel and Spa after our five-day stay here in Hanoi. We followed a young family with a crying child who entered the adjacent hotel room. Once in our room, silence. Our room was clean and the beds comfortable. A little outside patio (in a viewless but fragrant airshaft) was a nice place to sit and relax after a day of sight seeing. Our address on Ma May St. was a short walk to most tourist attractions. On Friday and Saturday nights, the Old Quarter including Ma May St. are closed to cars so that the weekend street fair can take over. Mostly young local kids fill the streets and restaurants on Friday and Saturday nights. There are free performances of theater and music. The mood is a very happy one. The breakfast buffet had an extensive variety of food from pancakes, eggs Benedict, sushi, fresh spring rolls, fresh fruit (I am in love with dragon fruit.), breads, cheese, homemade yogurt, meats, etc. Service is a hallmark of the experience here at La Siesta, beginning with our hotel arrival. Our bags were taken immediately. We were given cold water, a cool washcloth and escorted to a lounge while reception processed our reservation. A bowl of delicious fruit appeared; dragon fruit, watermelon, lychee and mango. The bartender came over and performed a dance as he mixed our passion fruit welcome cocktail. Due to some confusion on our part, we arrived at the wrong location. We were at the La Siesta Diamond, one of 6 properties owned by the La Siesta group here in Hanoi. Our hotel was the La Siesta Hotel and Spa. No problem. The Diamond called our hotel to begin room prep. A cab was ordered and we were able to enter our room within 10 minutes of arrival. This was 11 am, an early check in. We had dinner at both the Red Bean restaurant at the Hotel and Spa as well as the La Siesta Trendy’s Red Bean rooftop restaurant. Both meals were delicious and the view of the city at Trendy’s was beautiful. Private cooking class - I

Perfect Hotel, Amazing Staff.”

It doesn't get much better than Hanoi La Siesta Hotel and Spa in terms of staff service and friendliness. They made sure all of our needs were met, and they even helped us with our trip to Ha Long Bay. The rooms were beautiful, and as it was my wife's and my honeymoon, they upgraded us from standard double to a junior executive suite. Everything in the hotel was modern, and all standard amenities like shampoo, coffee, tea, and body soap were provided and refilled daily. The hotel was very convenient to everything in the Old Quarter; it was only a short walk from all the museums and temples in the French Quarter. Everything around the hotel was walkable and the hotel was close to good restaurants, an ingredient street, a silk street, a coffee street, and many other parts of Hanoi. Finally, the gym, which was on the third floor, had all of the standard equipment that you would expect, even if it was a bit small. A lot of the time, it wasn't that busy, which was nice. I'd recommend it to anyone from couples to families.

Perfect Hotel in EVERY way”

There are a few La Siesta Hotels in Hanoi, we stayed at La Siesta on Ma May street for 3 nights in a Deluxe Double Room. The service started from the minute we were met at the airport and driven to the hotel in the EHG Airport Transfer. The staffs attentiveness and eagerness to ensure you are well informed and taken care of is felt the moment you enter the hotel, from the warm welcome, the arrival drink, fresh fruit and cold face cloth. The rooms are large, clean and very comfortable (some have bath/shower combo so make sure your request if you want shower only). The buffet breakfast was delicious (the best one on our whole holiday). Everything is made fresh daily with a mixture of westernised and Vietnamese foods.. Hotel is in the perfect location in the Old Quarter. Close enough to walk to restaurants, bars etc (1 - 2 blocks), but far enough that you don't have noisy clubs outside to keep you awake.. Great Location. Great Price. 5 Star Service. 5 Star Hotel. Perfect in every way.

I would give them an 11”

I orginally booked another hotel for the Hanou portion of our vacation, but after reading all of the excellent reviews I changed to La Siesta. Usually when something sounds to good to be true it is. Not the case with La Siesta Spa. They were very accommodating when we had to switch room due to a recent surgery on my head that made the spiral staircase unsafe for my condition, even gave us a free dinner and airport transport. But it was the staff that was most amazing. Especially Jeanne, Sophi and Long who greeted me and my wife by name every time they met us. Every staff member was exceptional. The restaurant food incredible and the Wait staff preformed better than any major chain restaurant or major hotel I have ever stay in and I've stayed in many. hats off to the Management as this culture of passionate service is evident in all they do. if you are going to the old Quater in Hanoi stay at the La Siesta Spa. You will not be disappointed.

Great service that really blew us away”

It is our first time visiting Hanoi and we selected to stay at the sister hotel La Siesta Central for 2 days to check out the place first before deciding further. We definitely made the right choice as I have written in my review for La Siesta Central. The service level was exceptional. When we arrived first arrived at the hotel, the front desk staff served us towels from their spa and offered us a welcome drink. They then gave us a hotel map and explained to us the area around the hotel and recommendations of the possible places to dine, shop and visit. When we checked into Siesta, we received the same treatment. We are really impressed with the level of service - the staff will engage us during Breakfast but know when to start and stop. We are always greeted by all their staff when we leave and return to the hotel making us felt very welcome. I will definitely stayed at the La Siesta chain again when I come back to Hanoi.

Five Stars for service”

I travel often and sometimes write reviews about the places I stay. The La Siesta Hotel and Spa checks all the boxes and should be rated as among the best hotels in the world. The Staff deserve six stars for attention to detail, class, stylish and made us feel like kings. They remember our names, what we had the day before for breakfast and are always around to assist whenever we need them. They friendly and go the extra mile. Rooms are clean and stylish. Location is perfect as almost everything is walking distance. Breakfast was great. Love the healthy options they have. Checkin was a breeeze. I will most definitely go back to Hanoi just to stay at the La Siesta Hotel to experience the luxury.

Perhaps the best treatment I have ever experienced!”

This boutique hotel is located in the old area of Hanoi with all its hustle and bustle. There are many things to see within walking distance such as the Hanoi Hilton or the 1,000-year-old university and a great lake to walk around, but the real flavour comes from the huge choice of bars and restaurants. The food is amazing and the beer dirt cheap. The Hanoi La Siesta Hotel is a gem! The staff simply can not do enough for you. They arranged a great luxury limo and cruise to Halong Bay and also extremely good transportation to the airport. They are right there knowing your needs before you even voice them but without appearing to hover over you. We had breakfast included in the beautiful dining area with tons of great choices. Make sure to enjoy the roof top bar with its tremendous views of Hanoi! The rooms are generous and extremely well appointed. It is the only place I will stay at in Hanoi... Thank You Very Much to All The Staff. I hope to see you again soon!

Chitown Happy!”

There are many La Siesta's located in the Old Quarter of Hanoi but this location in particular was extra special due to the wonderful staff! They were very accommodating and took care of our group which included my spouse and mother with special TLC. We stayed a total of 5 nights with the first stay being 4 nights. We had reservations for our return from Ha Long Bay & Hoi An and they were so great to securely hold our purchased painting and luggage. Prior to our return, Scarlett (who was amazing) reached out to see when our departure flight would be to help with Airport arrangements! What a surprise, you typically do not find attention to detail unless you stay at a 5 or 6 star hotel and even then, La Siesta rivaled their customer service! I should also add that when we first arrived, the AC in our assigned family room was being repaired and the manager, I believe her name was Tran offered another upgraded room along with complimentary spa sessions for all 3 of us!

A hotel chain sets high benchmark. ”

We stayed at La Siesta hotel Trendy the previous night, but they booked the following night, so we thought we would try their sister hotel out. What a blessing! We had our best sleep at this hotel. La Siesta Spa Hotel has the following points superior than their Trendy hotel: 1. Attention on their maintenance / room services. You can see this hotel’s builder knew what they were doing, plus their room services care about their work. 2. The layouts of this hotel is easier to access, due to no complications on sharing adjacent upper levels as La Siesta Trendy Hotel. 3. The amenities presentation are better. The only point we think La Siesta Trendy is better at their breakfast variety. All La Siesta hotels reception staffs are attentive and proactive, but our welcome drinks were never delivered at La Siesta Trendy. We would recommend this hotel to friends and family.

Fantastic stay”

Been living 6 years in Thailand and used to a decent service level but La Siesta made a new level in services. The hotel staff was probably the nicest people I ever met at a hotel always attentive to the needs of their customers. Location of the hotel right in the center of the old quarter with loads of restaurants and street food places. Vietnamese food is incredibly delicious. The rooms at La Fiesta, well we tried both the Deluxe room and the Duplex and both were convenient. The Duplex is huge with 2 balconies, 2 bathrooms, 1 living-room and the stairs inside the room leads you up to the bedroom. The Deluxe room is small compared to the Duplex, but if you are on a budget and don't require much space its more than suitable. Once again, our visit to Hanoi wouldn't have been the same without staying at La Fiesta. We stayed there for 4 nights. p.s. The breakfast buffet is fantastic.

Satisfy stay with La Siesta Hotel”

It was a pleasant and comfortable 2day1night stay with La Siesta for my family, friends and myself. The hotel is conveniently located in the hanoi old quarter, and easily accessible to hoan kiem lake. The service from staffs are excellent; they are helpful and very in formative, they are detailed when recommending places to visit and where to eat for my group of 10 pax. They give clear directions using maps to guide us to shops where we can get some local made domestics. We will surely recommend our friends and relatives who are visiting hanoi to stay with La Siesta.

Great Customer Service, Great Location and Great Hotel”

I chose this hotel as it was highly recommended from other travelers. Didn't know what to expect when we first check in, like other hotel we were greeted and seated on the sofa while they check us in. Was indeed surprise when we were offered welcome drink and Mr Peter stood there and in his hand he has a local map patiently showing us the great places to visit. In the F&B area, Mr Long took well care of us during the complimentary breakfast and keep reminding us if we need anything he is the first person to call. Both Mr Peter and Mr Long even greet me by my last name every time they see me and I must say is a big surprise after all they are so many guests coming in and out everyday and that add a good personal touch. On the day of checkout, Ms Tiffany even offer us free trip from Hotel to the airport. Thank You Ms Tiffany. The hotel itself is well located within the old quarter and everything is within reach. For this hotel itself, I agreed with other travelers. pay 3 stars and get 5 stars service. Thank you again for the great hospitality everyone at La Siesta Hotel, will sure to visit again

Romantic getaway”

Travelled to Hanoi with my wife for a few days just to get a taste of Vietnam. I wanted a hotel in the middle of everything and La Siesta didn’t disappoint. The old quarter is amazing but noisy and my one concern was trying to sleep at night but there was no trouble there, the rooms are extremely quiet. The hotel is wonderful, the entire staff is perfection when it comes to taking care of the customer. I hope to travel to Vietnam and Hanoi again and I would stay at no other place than La Siesta.

Amazing hotel in perfect location ”

Our stay at the La Siesta was incredible! The best staff we have ever encountered at a hotel - they greeted us by name every morning and checked if everything is fine. We were given a map of the area on arrival which was really helpful in the crazy city! They let us book a spa treatment at the discounted price outside of the time frame and the treatment was so awesome, would definitely recommend the hotel and the spa! The breakfast buffet was also amazing with a big variety. On our last night we had some inconsiderate guests above us and the hotel appologized and gave us a little vietnamese gift which was so sweet of them! Thank you so much La Siesta and especially Janine and Tiffany who made our stay so special.

Our favorite stay in Vietnam”

The staff at La Siesta is quite remarkable for their courtesy, attentiveness, and professionalism. Extremely friendly, knowledgable, and approachable. The facilities were spacious, clean, and very usable, with attention to many little details. The location is about the best you could ask for if you want to explore the Old Quarter of Hanoi. The only reason I would not recommend La Siesta is so that there will be rooms available for my next visit!

This was the best hotel ever !”

I and my parents took a trip to Hanoi for three days from 5th to 7th of May. From the airport pickup and greeting to the moment of farewell, all the staffs presented great services to our family. Even before I and my parents expect some kind of service, they were always there to make us delighted. Besides the service, room/location/food at a restaurant/nearby attractions - everything was truly impressive. With you all the best and hope we can go and meet again with La Siesta Hotel and Spa.

La Siesta Premium upgrade”

La Siesta hôtel and Spa was being renovated so we stayed at the newly renovated La Siesta Premium which is just a few metres away and was a lovely French colonial style hotel with great rooftop bar. We were a family of four with two teenagers. It was right in the middle of the old quarter. The service and location was excellent.

Wonderful hotel!”

We had a great experience at Hanoi La Siesta. The staff are really friendly and make an effort to remember your name. The breakfast is delicious with a wide selection of food. The rooms are nice and comfortable. We stayed here twice with a trip to Halong Bay in the middle and were given an upgraded double storey room with two bathrooms and a view upon our return. One of the good things about this hotel is that the items in the minibar are very reasonably priced, unlike some places where you get charged a lot for the convenience. It is also the little touches that made our stay here more enjoyable, such as the manager printing us a list of things to do and places to see in our next destination. We would definitely love to return and stay there!

A home away from home”

We made the perfect choice in La Siesta Hotel. It was truly a home away from home. They made us feel so comfortable, safe and special. We love the hotel staffs like Eric, Scarlett, Josh, Kayeleen and others who made us feel so welcome and made sure we had a wonderful stay in Hanoi. The food was so memorably yummy, The Black Coffee was so heavenly and the hotel ambiance was so lovely. It truly made our 10th wedding anniversary trip so memorable. This is really a star hotel for us.