Hanoi New Century Hotel
Hanoi New Century Hotel
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Location
Very good
7.5
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Hanoi New Century Hotel

Very good location
Stay in the heart of Hanoi
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From 44 reviewsSee what guests said
6.5
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Family
Family
...
  • City view
  • 25 m²/269 ft²
  • 1 single bed and 1 king bed...
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Deluxe Double or Twin Room with City View
Deluxe Double or Twin Room with City View
...
  • 20 m²/215 ft²
  • Shower
  • 1 king bed
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Double Room
Double Room
...
  • 25 m²/269 ft²
  • Shower
  • 1 king bed
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Suite
Suite
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Superior
Superior
...
  • City view
  • 25 m²/269 ft²
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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Dung Hoa Pho Co
70 mVietnamese
Pho ga Phu Doan
140 mVietnamese
Xoi Ba Thao
140 mVietnamese
Asian cuisine
Asian cuisine
Dac Kim
10 mAsian, Vietnamese
Bun Cha Nem Cua Be Dac Kim
40 mAsian, Vietnamese
Hong Ngoc Dynastie restaurant
40 mAsian, European, Vietnamese
Cafe
Cafe
Yummy Hanoi
50 mCafe, Fast food, French
Tryst Coffee House
70 mCafe
Cong Caphe
150 mCafe, Fast food, Vietnamese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (44)Booking.com Reviews (100)
Read reviews from:
Cleanliness6.5
Facilities5.2
Location7.5
Room comfort and quality7.4
Service6.6
Value for money6.3
Provided by verified guests of Agoda
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Showing 32 verified guest comments
12
4.8
ZHONG from Canada
Couple
Stayed 1 night in May 2017
overbooked small hotel”
They overbooked then send us to another hotel without any apology.
Reviewed May 23, 2017
8.0
Aoife from Ireland
Couple
Stayed 1 night in March 2017
Heart of the city / huge rooms and comfy beds ”
All of the above. Reception is a booking office, so it's easy to miss but aside from that once you head upstairs you are in your own big comfortable room with a nice view of the streets surrounding, traffic quietens after 11pm. Beds are super comfy, clean, huge flat screen, fast wifi, breakfast served to your room and v nice staff!
Reviewed March 25, 2017
2.8
joe from United Kingdom
Solo traveler
Stayed 1 night in February 2017
Very poor”
I booked the suite, when I arrived they said they had no rooms left but they have a sister hotel 3 mins away. The sister hotel is a 1 star hotel at best and its dirty, air con doesn't work and well I don't have a good thing to say about it! When trying to look at how much the sister hotel was per night it's fully booked for the Forseeable so I have a feeling this is a trick they play all the time.
Reviewed February 25, 2017
4.4
munyaradzi from Germany
Couple
Stayed 1 night in September 2016
Cant think of anything positive to say”
So after a 12 hour trip or so we finally made it to the guesthouse. Check in did not go so well as they were already full up. He said he would put us up in their sister guesthouse 3 minutes away. As we had already paid and were dog tired we had no option than to agree. I did make a point that it would be the same price so that there would be no suprises for us later on. He said we had to pay as he did not have a record of our booking. Only after the guy looking around for 5 minutes did i notice he was checking reservations on other booking sites and not Agoda. I got the impression that he reasom for all this drama was the fact that they did not check agoda bookings. So our $20 attempt by taking a taxi from the airport to get to our room went down the drain as we had to lug our luggage for 5 minutes through old quarter, which entailed weaving and dodging all kinds of traffic. We were taken to funny hostel or something like that which turned out to be a place i had avoided booking as it didn't look too inviting. We had opted to pay a bit extra to stay somewhere nicer but ended up staying in a sub standard place. another poke in the eye was the fact that the booking included breakfast which was not existent at Funny hostel. In addition to this I am led to wonder if the pictures they have on here are the pictures of the hotel at all as the reception looked nothing like the pictures. Personally, i would stay away and find something else
Reviewed October 30, 2016
2.8
Hung from Vietnam
Couple
Stayed 1 night in October 2016
Horrible ! Dirty room ! Impolite female manager !”
With that price you totally can find a better hotel in Hanoi !
Reviewed October 03, 2016
4.7
charlotte from United Kingdom
Solo traveler
Stayed 2 nights in June 2014
Cheap hotel, got what I payed for (very little!)”
It was cheap and close to the centre of Hanoi
I had the room on the top floor, no lift and 5 flights of stairs. Sheets and towels were threadbare and a bit stained but clean. Bathroom was very old, rubbish shower and looked a bit grotty although I think it was clean despite that. I had a look in some of the other rooms and they looked a bit nicer to be fair, although I didn't see the bathrooms. Breakfast was terrible, poor choice and poor service, food was acceptable but not great. Hotel staff were friendly and spoke good English but were on a really hard sell for tours/hotels in Sapa/Ha Long Bay cruises, despite my insistence that I had already booked these myself. I ended up giving the guy at reception my email address and promising to email him when I was coming back to Hanoi just to get him off my back! I wouldn't stay there again but it was ok for a budget hotel
Reviewed June 18, 2014
3.7
Andrew from United States
Couple
Stayed 5 nights in June 2014
Hanoi New Century Hotel”
-
I booked on Agoda.com five nights in most expensive accommodations out of three options - suite with double bed. At check in I was given ordinary room with two large beds and no room for anything. Worst was the condition of that room - walls were full of mold and mildew, room smelled bad and required renovation. After questioning assignment I was moved to the other room on fourth floor (no elevator). It was much better although not perfect. I had to defrost and clean refrigerator myself. First breakfast was a nightmare. Fried eggs with bread came first. Butter was hard like a rock impossible to spread it on the bread. I had to ask for salt and pepper. By the time it get to the table, eggs were cold. Coffee also came late and instead of fresh milk they offered very sweet condensed milk from the can. To avoid this to happen for next four days I brought this up to the manager's attention, who was present all the time. He loudly reprimanded servant at my presence, ruining completely already bad experience of this breakfast. My next destination from Hanoi was Sapa. Same lady from unfortunate breakfast worked there as a receptionist/travel agent. She showed me a booklet of overnight train with photos of very nice sleeping compartments, with stylish décor and four berths in a cabin. I purchased this trip with her. I should have tickets in two days. Four days later there was still no tickets in the morning. I've got them late afternoon, just hours before train departure. Worst still to come.tickets were for ordinary six berths cabin in very old, ugly and dirty sleeping-cars ran by Vietnamese Railways and not by any of the privately-run tourist sleeping-car as I requested. I was so frustrated by this situation, I couldn't sleep all night. But that's not all. I was aloud to stay in the room on check out day till 8 PM for the half of daily rate. To my surprise at check out time I was asked to pay full rate. Seems like this is common thing at this hotel.
Reviewed June 18, 2014
9.7
Jesper from Netherlands
Solo traveler
Stayed 2 nights in May 2014
Great hotel, very friendly staff, good location”
Big clean rooms, very friendly staff, excellent location close to Hoan Liem Lake.
I really enjoyed my stay at this hotel. Friendly staff, breakfast included, nice and clean rooms. It's location in the middle of the Old Quarter.
Reviewed June 14, 2014
6.3
Loan from Vietnam
Couple
Stayed 3 nights in May 2014
Good time for us to stay here. ”
Hotel locates in center so we can easily walk to local restaurants nearby. Room is clean. Helpful staffs.
Breakfast is really not good even it's just very simple.
Reviewed June 05, 2014
6.3
Hubert from Singapore
Couple
Stayed 2 nights in December 2011
Huge room but not ideal location”
Hotel management easy going
i booked a suite room through agoda but was only given a superior room. when contacted agoda they moved me to the room i paid for. nothing speacial about this hotel except the suite room a big. the area is not really suited for tourist as most shops around the area are sell goods meant for local households. very limited food variety. everything closes at night. returned to the hotel at 11pm the doors were locked. will not stay in this area again
Reviewed December 06, 2011
9.3
amelia from Indonesia
Group
Stayed 1 night in July 2011
great location and staff very helpful”
staff very friendly and helpful, spacious rooms
I upgrade from standard hotel rooms to family rooms with extra pay VND. I use it only for a transit hotel and wait for my night train that will take us to sapa. hotel staff offered us to leave our luggage and doing our laundry at the hotel while we went to sapa. when we returned to Hanoi from sapa at 6 am, the hotel is still closed but the staff got up and served us to take the luggage, book a taxi and exchange money at the money changer, and lend us a toilet. really helped us tremendously, which at that much almost all the shops and hotels closed.
Reviewed August 08, 2011
6.7
Wong
Family with teens
Stayed 1 night in March 2011
Great location at center of hanoi city”
clean rooms
very friendly and helpful receptionist to guide us to famous local food and tourist spots.
Reviewed March 29, 2011
4.4
AINHOA from Spain
Couple
Stayed 1 night in September 2016
sin mas”
Nos desilusiono un poko y se oia bastante ruido de la calle. ..
Reviewed September 26, 2016
8.7
Lebire from Canada
Couple
Stayed 1 night in January 2012
Personnel accueillant et chaleureux”
Accommodations avec forfait SAPA
L'hôtel, bien que petit et sans ascenseur, nous a permis de rencontrer des gens avenants, souriants, parlant facilement l'anglais... Organisé par eux, notre forfait à SAPA fut pur délice. On nous accompagne à la gare presque par la main jusqu'à notre wagon-couchette... L'hôtel Summit nous a servi des paysages sublimes et des rencontres inoubliables avec ces ethnies. Le retour fut bien encadré et on nous nous attendait à la gare, au petit matin (personnel de l'hôtel), pour nous ramener à l'hôtel nous offrant une chambre pour la journée à très peu de frais pour nous détendre avant notre retour au Canada!
Reviewed January 23, 2012
4.4
SHIGERU from Japan
Couple
Stayed 2 nights in April 2017
がっかり”
帰りの空港までのホテルの予約で、後払いで料金をチョンボされそうになった。予約の料金より高く請求され、尚且つ、お釣りも誤魔化そうとしたので、主人がネットでの予約を見せて、一件落着...外国人には貨幣がわからないだろうと騙す手口には呉々も気をつけるべし!!
Reviewed April 11, 2017
5.2
yoko from Japan
Business traveler
Stayed 1 night in March 2017
ゆっくり滞在したいなら避けたほうが良いかも”
荷物を置くだけ、数時間寝るだけだったの仕事で用事のあった場所に近いこちらのホテルを選びましたが、数時間の滞在で頭痛がするほどの悪臭で寝ることもできませんでした。 ハノイの旧市街で古いホテルに泊まると、湿気でカビているという予想はしていましたが、カビ臭さと下水の悪臭が混じったようなニオイ。改善する気がないのが不思議なほどでした。 寝具やタオルなども湿って不快、肌寒い時期だったのでエアコンをつけるという対策も取れずで、自身の荷物も湿気たうえにニオイが移ってしまいました。 他の部屋についてはわかりませんが、1階にある部屋に関してはゆっくりと滞在したいのなら、避けた方が良いと思います。 ネットも切れ切れで、スピードも遅く役に立ちません。 同じくらいの値段で、周辺にたくさんホテルがあるのでわざわざこちらのホテルをする必要なし。 スタッフに関しては深夜に帰っても快くシャッターを開けてくれるなど、特に問題のない対応でした。
Reviewed March 16, 2017
5.3
yoshihito from Japan
Solo traveler
Stayed 1 night in February 2016
予約したのに旧正月のため宿泊できなかった”
ワイファイが使える。
予約したのに宿泊ができなかった。対応したスタッフに、旧正月でホテルは休みで予約が確認できないと言われ、このホテルが関係する別ホテルに宿泊することに。料金はクレジットカードで支払い済みだったのに、なぜか後日支払いの催促も来た。教訓は旧正月や、もしくはその前後にベトナムのホテルに宿泊するのは気を付けた方がいいということ。このホテル以外にも予約したのに予約が入っていないホテルがあった。
Reviewed February 21, 2016
7.3
Masumi from Japan
Solo traveler
Stayed 3 nights in June 2014
一人旅の待ち歩きが目的な私はとても快適にすごせました。”
値段が安いこと、スタッフが良い具合にフレンドリー、立地条件
スーペリアで予約していたのですがなぜかデラックスルームとワンランク下でした。 でもお部屋自体はそれなりに満足でしたし、スタッフの方も親切でした。 ホテル滞在目的ではなく、街歩きが目的だったら充分なホテルでした。 あ、ただホテルの場所がなかなか見つけれなかったです。
Reviewed June 22, 2014
5.7
KOSUKE from Japan
Solo traveler
Stayed 1 night in April 2014
場所は旧市街にあってよいがそれだけ。値段相応、期待できなかったが、その予測は当たっていた。”
旧市街にある・価格安い・汚くはない
場所はよい。価格安い。各フロアに1室ずつのホテル。エレベーターはない。5階に泊まったため、荷物の上げ下ろしは少々大変だった。着いたときにいた女性スタッフはすごく一生懸命で好感が持てたが、夜勤(だろうか?)の男性スタッフはチャラい兄ちゃんで「はぁ〜」という感じだった。インターネットは入るが速度遅くfacebookへの写真のアップロードは不可能だった。メール確認等は問題できた。部屋は汚くはないが、シーツ等は何か湿っている感じがした。エレベーターがないため、泊まる場合には低層階をリクエストした方がいいと思う(低層階の部屋は料金が高いかもしれないが・・・自分は一番安い部屋だったので一番上の5階だったかもしれない)。朝食込みのはずだったが、朝チャラい兄ちゃんに聞いたところ「今はもうないよ」とヘラヘラ顔で言われた。たとえ出てきたとしても大したものは出て来ないと思っていたので、まぁいいやと思って何も言わなかった。ただし、Agodaに朝食込みとして予約させているのだから、筋は違う。言い争うことに無駄な労力を使っても仕方ないし、1泊だけだったこともあり、もう2度と泊まることはないと思っただけであった。おそらく同じ料金で、もう少しまともな対応、もうちょいいい感じのホテルはあると思う。それか、数百円上乗せして、もうちょっといいホテルにした方がいいと思う。今までのホテルで最低ではないが、スタッフの対応がいい感じでなかったので、また泊まることのないホテルのひとつとなった。
Reviewed May 11, 2014
7.7
akira from Japan
Group
Stayed 2 nights in June 2012
小さなgh”
ロケーション、清潔、明るさ
ホテルと言うよりはちいさなGH。部屋数も少なく、値段相応。スタッフはフレンドリーで気さく、朝食はリクエストすれば部屋に運んでくれる。ロケーションは最高。サービスはGHと思えば文句はでない程度。セキュリティも問題ないが、時間でスタッフが変わるので顔と名前が覚えられない。
Reviewed July 10, 2012
12
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