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Hanoi Pearl Hotel
Hanoi Pearl Hotel
Hanoi Pearl Hotel
Hanoi Pearl Hotel
Hanoi Pearl Hotel
Hanoi Pearl Hotel
Hanoi Pearl Hotel

Removed from saved list

8.7

Excellent

1,958 reviews

1,958 reviews

Housekeeping56
Breakfast46
Shops9

Good choice for your money ! Great location.

Ricardo
- May 15, 2022
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Suffusive

20 m

Circle K

50 m

Royal Silk

60 m

Statue of King Le Thai To

80 m

Mekong Quilts

80 m

Popular landmarks
St. Joseph's Cathedral

210 m

Old Quarter

400 m

Hoa Lo Prison

710 m

Vietnamese Women's Museum

810 m

Vietnam Military History Museum

1.1 km

Closest landmarks
Clouds

160 m

Vietnam Cultural

160 m

Phuong Dong Art Shop

160 m

Vanloi Oriental Style

170 m

Dinh Co Vu

170 m

Newly renovated

Hanoi Pearl Hotel

Number 6, Bao Khanh Lane, Hoan Kiem District, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money8.6
Distance to city center0.1 km
Location rating9.2
Nearest airportGia Lam Airport (NULL)
Distance to airport4.2 km

Rooms available at Hanoi Pearl Hotel

Excellent
Room comfort & quality

8.5

Terrace Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Deluxe City View Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 queen be...
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Family Connecting
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds and 1 double ...
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Executive City View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Deluxe Window
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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Romance Classic Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed
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Triple Room with City View
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed and 1 single be...
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Deluxe Triple City View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 double b...
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Deluxe Window Room with No View
...
  • Room size: 28 m²/301 ft²
  • 2 single beds or 1 queen be...
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Frequently asked questions

What time is check-in and check-out at Hanoi Pearl Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Pearl Hotel?

Hanoi Pearl Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 23000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Pearl Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hanoi Pearl Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Hanoi Pearl Hotel. There's an additional charge of 250000 VND for adults and 250000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hanoi Pearl Hotel?

Hanoi Pearl Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Hanoi Pearl Hotel?

Hanoi Pearl Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hanoi Pearl Hotel?

Restaurants including Inside Cafe, Pato and Polite Pub are popular in Hanoi Pearl Hotel’s neighborhood which is known as Hoan Kiem District.

What popular shopping places are close to Hanoi Pearl Hotel?

Shopping options in Hanoi Pearl Hotel’s Hoan Kiem District neighborhood include Royal Silk, Mekong Quilts and Airashi Silk.

What are popular attractions near Hanoi Pearl Hotel?

Hanoi Pearl Hotel’s location in the Hoan Kiem District neighborhood makes it close to famous attractions including Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral.

What popular natural sightseeing spots are close to Hanoi Pearl Hotel?

Hanoi Pearl Hotel’s nearby natural sights include Vietcombank Tower located in the same Hoan Kiem District area.

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See map

Explore the neighborhood

What people love about Hanoi Pearl Hotel

  • 9.2

    Exceptional
    Location

    "Good choice for your money ! Great location."

    Ricardo

    |

    May 15, 2022

  • 9.2

    Exceptional
    Staff 

    "Front desk personnel,real professionals,they make anything possible to make you feel comfortable and welcome ! They make a big difference,on your stay at this h..."

    Ricardo

    |

    May 15, 2022

  • 9.2

    Exceptional
    Staff 

    "Very helpful staff and very clean hotel."

    william

    |

    April 7, 2021

Property ranking|Compared to 2,505 Hanoi properties
See all rankings
Room comfort score
8.5/10
Room size
42 sqm.
Location score
9.2/10
Service score
9/10
Better than
96
%
of Hanoi properties
Bigger than
95
%
of Hanoi properties
Better than
94
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Overall rating:

8.7

Excellent
1,958 reviews
Cleanliness
8.7
Facilities
8.0
Location
9.2
Read all reviews >
What travelers say they love:
The Rooftop Bar is definitely a place to try happy hour and ...
Brenda from Australia
Group
More about Hanoi Pearl Hotel

More about Hanoi Pearl Hotel

Hanoi Pearl Hotel

For travelers who want to take in the sights and sounds of Hanoi, Hanoi Pearl Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Hanoi Pearl Hotel, located merely 400 m from Old Quarter.
All offerings provided by Hanoi Pearl Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hanoi Pearl Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hanoi Pearl Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Hanoi Pearl Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Hanoi Pearl Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Hanoi Pearl Hotel. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.3 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 93% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Hanoi.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

101 mentions

Housekeeping

72 mentions

Food & Dining

19 mentions

Internet

9 mentions

Languages spoken

  • English
  • French
  • German
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

The Candles Restaurant

  • Cuisine: American, Asian, Vietnamese
  • Menu: Buffet, A-la-carte
Location
Number 6, Bao Khanh Lane, Hoan Kiem District, Hanoi, Vietnam
Exceptional
Location

9.2

Airports

  • Gia Lam Airport (NULL)
    4.2 km 20 min drive
  • Noi Bai International Airport (HAN)
    21.5 km 44 min drive

Public transportation

  • Hanoi Railway Station
    1.2 km

Hospital or clinic

  • 24h
    380 m

Shopping

  • Night Market
    650 m

Convenience store

  • Circle K
    310 m

Cash withdrawal

  • ATM
    320 m
What's nearby

Popular landmarks

  • St. Joseph's Cathedral
    210 m
  • Old Quarter
    400 m
  • Hoa Lo Prison
    710 m
  • Vietnamese Women's Museum
    810 m
  • Vietnam Military History Museum
    1.1 km
  • Temple of Literature & National University
    1.6 km
  • Ho Chi Minh Mausoleum
    1.8 km
  • One Pillar Pagoda
    1.8 km
  • Presidential Palace Historical Site
    1.9 km
  • Vietnam Museum of Ethnology
    5.4 km

Nearby landmarks

  • Suffusive
    20 m
  • Circle K
    50 m
  • Royal Silk
    60 m
  • Statue of King Le Thai To
    80 m
  • Mekong Quilts
    80 m
  • Hoan Kiem Lake Walking Street
    90 m
  • Le Thai To Mausoleum
    100 m
  • Airashi Silk
    100 m
  • Curve - 24 Hour Tailoring
    110 m
  • Hanoi Cathedral
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee23000 VND
  • Distance from city center0.1 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 70
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2020

Parking

  • Daily parking fee0 VND
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hanoi Pearl Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.0
Location9.2
Room comfort and quality8.5
Service8.9
Value for money8.6
High score for Hanoi
Rating
9+ Exceptional (463)
8-9 Excellent (228)
7-8 Very Good (187)
6-7 Good (65)
<6 Below Expectation (49)
Time of the year
Mar - May (209)
Jun - Aug (256)
Sep - Nov (277)
Dec - Feb (250)
All guests (1,401)
All room types
All languages

Show reviews that mention 

Showing 992 verified guest comments
12345
9.6
Exceptional
Nicole from Malaysia
Group
Deluxe Window
Stayed 2 nights in September 2016

Great Stay!”

We stayed in Hanoi Pearl Hotel for two nights and it was a great experience. The location of the hotel is very near to Hoan Kiem Lake, located in an alley behind the main road, hence it is not too noisy. Hotel staffs are very polite and helpful, attentive to all our needs during our stay. Will consider to stay again when we visit Hanoi. Not to forget is the hotel breakfast is very good with varieties, the dishes are all delicious. We had our dinner at the hotel as well and the taste is absolutely good and price is affordable.

Reviewed September 28, 2016

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9.6
Exceptional
Subhransu from Singapore
Family with young children
Deluxe Window
Stayed 1 night in February 2019

Good hotel at a good location”

We stayed at Hanoi Pearl Hotel for one night on our way back from Halong Bay. After reaching at the hotel I realized I forgot one of my bags in the taxi that dropped us at the hotel. I requested the staff to call the Tour company to check. Not only the staff called but made sure the bag is delivered. The location of the Hotel is good with a lot of local food and spa options nearby. It's at a walk-in distance to Hoan Kiem lake and Ngoc Son temple. We enjoyed the walk around the lake in the evening.

Reviewed February 06, 2019

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9.2
Exceptional
Nicole from Malaysia
Group
Deluxe Window
Stayed 2 nights in September 2016

Value for money and superb location”

We stayed in Hanoi Pearl Hotel for two nights and it was a great experience. The location of the hotel is very near to Hoan Kiem Lake, located in an alley behind the main road, hence it is not too noisy. Hotel staffs are very polite and helpful, attentive to all our needs during our stay. Will consider to stay again when we visit Hanoi.

Reviewed September 28, 2016

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9.3
Exceptional
Yoong from Singapore
Couple
Deluxe Window
Stayed 2 nights in April 2014

Cleanest hotel I ever stayed in ”

Clean room, variety of food for breakfast and close to Hoan Kiem

We love Hanoi Pearl. Though it is not likely we will return to Hanoi in the next few years but if we do, we will likely stay there again. We stayed 2 nights on weekdays and were upgraded to deluxe room. The room was the cleanest I ever stayed in. It was close to Hoan Kiem (less than 5 minutes walk) and abt 10 mins to the Old Quarter. Breakfast was good, lots of variety for a small hotel.

Reviewed May 24, 2014

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9.6
Exceptional
Randolph from Australia
Couple
Romance Classic Room
Stayed 2 nights in April 2017

Vietnam 2017”

We recently stayed at the Hanoi Pearl & would not hesitate to recommend it to other travellers. The location in the Old Quarter is close to many restaurants, cafes & shopping. One street back from the Hoan Kiem Lake in a beautiful quiet location. The staff are very helpful & attentive, plenty of choice for breakfast and lovely clean good sized rooms. We loved our stay here & when back in Hanoi would definitely stay here again. Tracy & Randy Australia

Reviewed April 05, 2017

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10.0
Exceptional
Susan from Philippines
Couple
Deluxe Window
Stayed 1 night in October 2015

Hanoi Pearl A Home Away from Home”

The room is very clean and the bed is comfortable. Food is very good and the staff is accommodating. Location is perfect just a walking distance to everything,

When I booked Hanoi Pearl Hotel I have no expectations except of what my friend told me. I was surprised that it was beyond my expectation. When we entered the hotel the staff was accommodating that the front desk immediately granted my request to the best that he can. Room is nice and comfortable despite the silk flowers outside the window which somehow make you smile. Food for breakfast is also good and makes one ready for the day's activities. It's location is very near the lake which is perfect for a morning jog. For those who love to shop all the nice shops are just a few meters around the hotel. Even the beautiful catholic church is near. With Hanoi Pearl you get your money's worth maybe even more. I would highly recommend this to friends:

Reviewed October 14, 2015

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9.0
Exceptional
Andrew from United States
Couple
Deluxe Window
Stayed 1 night in January 2014

Pleasant stay, great staff, convenient location”

Staff, Location, Value

My wife and I had a wonderful stay at the Hanoi Pearl Hotel. We were able to walk to most attractions or take a short cab ride. The staff members were all very polite and helpful and most were able to communicate effectively in English. The breakfast was a nice mix of Western and Vietnamese cuisine and the restaurant upstairs had some tasty Vietnamese food with a beautiful rooftop scene of the surrounding area. We didn't have time to try out the spa. Make sure you pick up a card with the address and hotel name as there are about 6 different branches of the Hanoi Pearl with slightly different names. We would definitely stay here again :)

Reviewed March 15, 2014

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9.6
Exceptional
Lisa
Couple
Romance Classic Room
Stayed 1 night in January 2017

Excellent Hotel”

Stayed here with my fiancée in January 2017 for 3 nights and then checked out to go and do a 2 night cruise in Hanlong Bay and then back for one more night in the Hanoi Pearl. I cannot praise the hotel highly enough. The staff were fantastic, they remembered our names every day. The reception staff were amazing, they had excellent English and were always really helpful in organising trips for us or giving us guidance on where to go shopping. We went with their restaurant recommendations on several nights and had some of the best meals we had during our 3 week trip in Asia ( we stayed in 4* & 5*hotels for the 3 weeks - we are not backpackers). The hotel is situated in the Old town and is really close to the Lake. Its a fantastic location to explore Hanoi from. Breakfast here was one of the best we had, lots of choice and the fresh bread was lovely. Fresh fruit, cooked food both European and Asian. I would recommend this hotel to anyone staying in Hanoi and would book here again if I am lucky enough to get back to Hanoi!!

Reviewed April 21, 2017

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10.0
Exceptional
Thuong from United States
Couple
Deluxe Window
Stayed 4 nights in April 2017

Great Service”

American Airline delayed my trip for 6 hours from US and I missed my connection to Hanoi. I didn't inform my hotel. I showed up a day and half later and according to their policy that they cancelled the rest of my 5 days booking. They ran out of room. But the manager was able to find me another hotel within 3 minutes walking and put me there for one day then she upgraded my room for the rest of my trip. I was happy with it. The staff was very nice and attentive. The location is excellent, close to Hoan Kiem lake and restaurants. No need to use taxi. I would stay there again,

Reviewed May 01, 2017

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10.0
Exceptional
Peita from Australia
Couple
Deluxe Window
Stayed 3 nights in December 2017

COULD NOT GET BETTER”

We stayed here before and after Halong Bay cruise and could not fault this hotel in any way. Staff were friendly and helpful, breakfast was more than adequate for even picky eaters and the rooms were a great size and very clean. The hotel was located in a perfect position near the lake and we were able to walk to all sights to be seen in Hanoi. We like to walk but found nothing was far away. The best thing about the Hanoi Pearl was the street it is on. After walking the streets avoiding the people and traffic you could walk into the street to escape the hustle and bustle. It was our little piece of heaven in Hanoi and loved coming back into this street and its feel. We ate at three restaurants in this street and all were perfect. The French patisserie, the Rainbow restaurant and the one opposite could not be faulted. Two massage stores directly around these restaurants were good as well. the Note under the kangaroo sign near lake had the best dbl shot latte we found

Reviewed January 03, 2018

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9.6
Exceptional
Zulhadi from Indonesia
Solo traveler
Deluxe City View Room
Stayed 1 night in February 2018

Nice Hotel in nice place”

Hanoi Pearl Hotel have nice devorative room and very comfortable with friendly employees. This hotel location is very near with Hoan Kiem Lake, the most famous place in Hanoi

Reviewed February 09, 2018

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10.0
Exceptional
Brenda from Australia
Group
Romance Classic Room
Stayed 2 nights in March 2020

Impeccable Old World Charm and Elegance ”

Relaxing ambience enveloped in an old world charm with all the modern acessories. Service and staff attention is genuine and inviting before you arrive at the door. I loved the welcoming tea on the sofa while the staff checked me into the hotel. The Hanoi Pearl is situated in a small quiet street dotted with cafes and shops in the old quarter of Hanoi. This beautiful hotel is surrounded by great markets and restaurants that are a mix of the old world and new influences. The rooms are quiet, clean and luxuriously elegant, with fresh roses, treats and the usual complimentaries. The service is impeccable. Candles Restaurant has atmospheric and very tantalising dining and the popular streetside cafe is a great place to watch the world pass by with coffee and snacks. The Rooftop Bar is definitely a place to try happy hour and exotic drinks. I loved this hotel for all of these reasons. Nothing was lacking here and i can't wait to come back again. Thank you for an amazing stay.

Reviewed March 09, 2020

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10.0
Exceptional
Michelle from Singapore
Family with young children
Deluxe Window
Stayed 3 nights in June 2014

Bring hanoi culture closer to us”

Great location, friendly & helpful staffs and clean room

It was an unforgettable experience staying in Hanoi Pearl Hotel never fail to surprise me with their great services, friendly staffs and beautiful room during my stay. The hotel staff, Ms Junie even provide us with great information and also helped my family booked our Halong Bay day tour. Thanks for 'wow-ing' us throughout the entire stay and looking forward to stay at Hanoi Pearl Hotel when I visit Ho Chi Minh again.

Reviewed June 11, 2014

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8.3
Excellent
lay from Singapore
Couple
Deluxe City View Room
Stayed 1 night in February 2015

Location, location, location”

The hotel location in the heart of the Old Quarter, breakfast spread, helpful staff

We made the right choice with Hanoi Pearl, staying a night before our 3D2N Halong cruise and then 2 nights after. The location was right by the bustling Hoan Kiem Lake, we had great time exploring the Old Quarter and Thang Long water puppet theatre is just 10 mins walk away. We strolled round the Hoan Kiem Lake in the morning and evening, our visit coincided with the Tet holidays (Vietnamese New Year) and the activities around the lake is contagious, we cant help but falling in love with the Vietnamese!

Reviewed March 19, 2015

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10.0
Exceptional
Edwina from Australia
Family with teens
Deluxe City View Room
Stayed 1 night in November 2014

Great Location, Staff and Service”

Location, Friendly Staff and we were Upgraded!

This is a great hotel in an excellent location. We stayed here for 1 night in November. I booked 2 rooms in advance (tip - book ahead because they seem to book out quickly). When we arrived we were greated by the Hotel staff who were very friendly and spoke very good English (which was an added bonus for us). The staff told us that we had been upgraded, which was a really nice surprise. We got a big room with an ensuite, sitting room, separate powder room and balcony. The Hotel was walking distance to everything - in the morning we walked around Hoan Kiem Lake, during the day we walked around the Old Quarter and the French Quarter and did a lot of shopping. The breakfast provided at this Hotel is also fantastic.. there are lots of options - western, asian etc. and everything is really tasty. Highly recommended and would definately stay here again.

Reviewed December 05, 2014

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10.0
Exceptional
Lilith from Australia
Couple
Deluxe Window
Stayed 1 night in December 2013

Beautiful Hotel, but beware the Renovations!”

Clean, lovely rooms, Great Location, Great staff

This hotel is lovely. A bit more expensive than others I have stayed at in Vietnam, but worth it for the price. Tucked down a little elbow bend street, the hotel is lovely and quiet - despite being in a busy area. Easy walking distance to some great restaurants, as well as the famous Hoan Kiem Lake. Had possibly the best indian food of my life at a restaurant called Namaste - an easy 10 minute walk away. The only gripe I had, was that there is renovations happening next door. From Level 6 upwards, if you DON'T enjoy being woken up with banging, hammering, and drilling at 6am - then be sure to book a room BELOW level 5 (until the next door reno's are done!)

Reviewed December 29, 2013

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10.0
Exceptional
Suria from Indonesia
Group
Deluxe Window
Stayed 3 nights in April 2017

Had a pleasant stay with Hanoi Pearl Hotel”

Excellent service, clean room, and friendly staff. Great location as well, it's in Old Quarter and just a stone throw away from the Hoan Kiem Lake. We were in Hanoi for my sister's birthday and the hotel was very kind to surprise us with a lovely birthday cake. We had a pleasant stay in this hotel. I would recommend this hotel to family and friends.

Reviewed April 23, 2017

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9.2
Exceptional
Harry from Indonesia
Family with teens
Deluxe Triple City View
Stayed 2 nights in January 2019

GLAD WE CHOSE THIS HOTEL”

Pros : Very good location in Old Quarter. 3 minutes walk to Hoan Kiem Lake. A lot of cafes, restos, and food street around. On weekend, a lot of traditional sellers nearby, selling local food, vegetables, flowers, etc. Clean hotel with character. Nice and clean building with attention to detail. Clean bathroom. Nice rooftop bar overseeing the lake and catholic church. High quality service. The receptionist lady (Jeany) was very helpfull providing all information. We stayed for one night, and went to Halong Bay for 2 nights. When we came back to the hotel for another 2 nights, we were upgraded to suite room without asking. Cons : The food selection for breakfast was OK. But the resto size was a bit tight, you may have to que if many guests came almost at the same time.

Reviewed February 05, 2019

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9.3
Exceptional
Jamila from Philippines
Group
Deluxe Window
Stayed 1 night in August 2014

A 5-star in the perfect location”

Very nice rooms, perfect location, management

Very nice and comfortable rooms. Just a minute away from Hoan Kiem lake (or even less) a few minutes away from St. Joseph Cathedral and the "themed" streets of the Old Quarter, a bit pricey though but I like the fact that management seeks regular feedback. I commend Ricky too for being accommodating and knowledgeable about what to do or where to go in Hanoi and even knowledgeable about our country ^_^

Reviewed August 07, 2014

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10.0
Exceptional
Tomoko from Japan
Group
Deluxe Window
Stayed 3 nights in June 2017

Best hospitality ever. ”

This hotel definitely deserves to be called one of the bests you can find in the city. I have stayed here for 3 nights with my friend (who happened to have her birthday during our stay). One of the staff noticed it was her birthday on the day itself, then 40 mins after my friend was surprised by this staff named Junie who came to our room with a homemade birthday cake. It was one of the sweetest surprise with her lovely smile. Aside from this amazing woman who was always happy to talk to us and even to take a picture at the end, we have to personally thank Nancy and Hoan who were always happy to serve us going out of their ways. The buffet breakfast selection and value were also one of the best (at least in top 3) we have seen, and both of us have been to nearly 30 countries around the world. The staff at the restaurant was all very polite and friendly, too! Salute to the management for keeping great staff like them at the hotel and aiming to keep improving for the customers as Junior told us on our last morning. Definitely will stay here again when in Hanoi, and recommend everyone we know who visits Hanoi to stay here. Thank you so much!

Reviewed June 19, 2017

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