Excellent 8.5
Based on 493 reviews

Recent customer comments

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based on 493 reviews
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 8.6
  • Value for money 8.7
  • Food and dining 7.4
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YuanHui from Taiwan
Solo traveler
Deluxe City View
Stayed 1 night in April 2016
Perfect location & staff
The location is perfect and easy to eat in old quarter. Friendly and helpful staffs My first choice of hotel to stay in hn
Reviewed April 29, 2016

Shirley from Singapore
Stayed 1 night in April 2016
Great location in Old Quarter and very friendly staff
The hotel initiated an email to me via Agoda to ask for my flight details. Very thoughtful of them to take this initiative. Staff are very friendly and greeted us whenever they see us. Room is clean and tidy with everything we need for a short stay at Hanoi.
Reviewed April 07, 2016

Arthur from Australia
Deluxe City View
Stayed 2 nights in March 2016
Great Location
Room was clean & tidy. The location is walking distance to main attractions. Close to shopping streets and restaurants.
Enjoyed our stay. Nice value for money hotel.
Reviewed March 09, 2016

WON from South Korea
Solo traveler
Stayed 4 nights in February 2016
1. Kindly Staff
Reviewed March 01, 2016

Stephen from Ireland
Deluxe No View
Stayed 2 nights in February 2016
Good hotel fo rprice
Location, staff, value for money
Staff were very helpful and gave us a lot of useful information when was checking in. The hotel location in the old town makes it very easy to get around, but the old town is extremely busy so can be a bit noisy sometimes early in the morning
Reviewed February 26, 2016

Linh from Vietnam
Stayed 3 nights in February 2016
Reviewed February 16, 2016

WARIS from Thailand
Solo traveler
Stayed 1 night in February 2016
Location, Clean room
Location is close to shopping and night life area. Breakfast is ok. Room is comfortable for 1 person.
Reviewed February 14, 2016

KAH from Malaysia
Solo traveler
Stayed 3 nights in February 2016
New hotel and clean hotel.
New. Lift. Clean
Had a wonderful stay here. The hotel is rather new. Lift available. Adequate breakfast. Good room size. appreciate the windows facing the ventilation shafts as they try their best to provide this being in the old quarters where the houses are usually long with limited window space. Clean bathroom and house keeping do come in daily for replenishing stuffs in the room. Location in the heart of old quarters.
Reviewed February 08, 2016

Calum from Australia
Solo traveler
Deluxe No View
Stayed 3 nights in January 2016
Fantastic little boutique hotel. Lovely staff...great central location in quiet street...modern clean rooms. Everything was perfect! This place is above all in its league and I will definitely stay here again.
Reviewed January 30, 2016

Jason from United States
Business traveler
Stayed 3 nights in January 2016
Best staff in Viet Nam
The staff, the breakfast, the location
Bellman went way above and beyond to retrieve my iPhone that accidentally fell down 4 floors into an air conditioning passageway. Breakfast was good, location is excellent. Only weak point was the bed was a bit hard. But at this price point and comparing to many other local hotels, the Hanoi Romance is a winner!
Reviewed January 13, 2016


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