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About Hanoi Royal Palace Hotel

Description

Centrally located in the heart of Hanoi’s historic Old Quarter, this modern boutique hotel offers a relaxing living space for the discerning business travelers and holidaymakers alike. It’s a short walk to the famous Hoan Kiem Lake and Thang Long Water Puppet Theater along with many shopping, business, and entertainment venues. The hotel presents well-appointed guestrooms featuring a variety of up-to-date facilities, including your own private computer with free high-speed Internet access. For first-time visitors to Vietnam, the hotel staff is ready to assist with tours and travel arrangements. Other services available include foreign currency exchange, airport transfers, and car rentals.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Valet parking

Things to do, ways to relax

  • Hot tub
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 01:00PM
Check-In Until: 01:30PM
Check-Out From: 12:00AM
Check-Out Until: 12:00AM
Distance from City Center: 0.01 kmKm
Distance to Airport: 35 km.Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 30
Reception Open Until: 11:30PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2010
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Verified traveler reviews

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Very good



based on 438 reviews
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 8.2
  • Room comfort and quality 8.2
  • Service 8.3
  • Value for money 8.1
  • Food and dining 6.9
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Soojin from South Korea
Couple
Superior Double or Twin
Stayed 3 nights in December 2015
worst hotel in the world
I booked last september and I traveld last december. When I arrived at the hotel, the hotel name was changed and they said the owner of the hotel was changed. But I didn't get any information about that until I arrived. But they have my booking information so they gave me a room another hotel without payment. But the room they gave was dirty and no elebater and no locker, also the window was not locked. I want to refund but they didn't. Be careful when you visit this hotel.
Reviewed January 04, 2016

Hoang from Vietnam
Business traveler
Deluxe City View
Stayed 2 nights in September 2015
Good staff, old room furniture
Location, staff, price
So so
Reviewed September 21, 2015

David from United States
Solo traveler
Superior Double or Twin
Stayed one night in September 2015
Horrible stay my last night.
Location, service and tv channels.
My last night here was horrible. They were painting the walls outside my room and knocked a fan out of place that served as a window. I had a strong smell of paint in my room all night. The worst thing was at 7am on a Saturday they were doing construction and since the fan that served as window was out I could hear all the noise. The workers were shouting and banging on the walls super loud. And the kitchen workers were super loud as well with no regard for the sleeping guests. I did not sleep at all my last night. Will not come back here.
Reviewed September 21, 2015

David from United States
Solo traveler
Superior Double or Twin
Stayed 2 nights in September 2015
Decent place for the price.
Service,location and decent room.
My stay was pretty good the first 2 nights I was here. I had a 2nd floor room which was close to kitchen so i had to deal with some odors and noise. Other than that the room was ok and wifi was ok. I would definitely ask for a room above the 4th floor.
Reviewed September 20, 2015

Francisco from Spain
Solo traveler
Deluxe City View
Stayed one night in August 2015
Good Location
Location, staff
Reviewed September 07, 2015

Francisco from Spain
Solo traveler
Deluxe City View
Stayed 3 nights in August 2015
Good Location
Location, staff
Reviewed September 07, 2015

ERWIN from Malaysia
Solo traveler
Superior Double or Twin
Stayed 11 nights in August 2015
Not the best 3 star yet.
1.Room house keeping excellent...2.Location well placed..3. 5th floor quiet, comfortable and no disturbances.
Averagely good value for money..bath towels at least 2/person..at times the bath cubicle clogs with water..key lock system should be upgraded to a security card system..arrangement of supplementary tours at the hotel is a bit on the high side and should give better discounts as compared to the offers outside. I went for the Sapa and Halong Bay tours.
Reviewed August 24, 2015

cheng from Malaysia
Business traveler
Deluxe City View
Stayed 3 nights in August 2015
nothign great
nothing
no so happy
Reviewed August 22, 2015

Alexandra from Austria
Couple
Superior Double or Twin
Stayed 3 nights in July 2015
Beautiful Hotel, helpful Stadt, good value for mon
Clean, staff, location
Very nice stay. We first thought that Staff was little pushy in offering Tours. But when you tell them what you want to do, they are very helpful and organize exactly what you want. For breakfast you can choose from menue, food is OK. Rooms habe Bern cleaned every day. Unfortunately we Bad no window in room. We can recommed this Hotel and would stay again!
Reviewed August 05, 2015

Soteris from Cyprus
Business traveler
Superior Double or Twin
Stayed 2 nights in June 2015
Nic
value monney and good service
Very good
Reviewed July 24, 2015



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