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Very good

based on 784 reviews
  • Cleanliness 7.9
  • Facilities 6.9
  • Location 8.9
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.0
  • Food and dining 6.7
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ERIC from France
Deluxe Quiet Room
Stayed 1 night in December 2012
Nice location, staff, food and rooms
Cleanliness, Location, Food
The hotel is located in the very center of Hanoi, walking distance from any night market or touristic area. Staff was very professional. The rooms are clean, have wifi and laptop, and are very clean. The breakfast was very complete; it is a buffet with lots of choice, western or asian food... Shower with hot water at all time! It is an equivalent of a 4 star standing hotel for me (not 5 because there was no bathtub).
Reviewed December 16, 2012

Thanh from Vietnam
Business traveler
Deluxe Quiet Room
Stayed 3 nights in December 2012
Average hotel with great location
Location: in the heart of the city, accessibility
The hotel location is great Service is good The room size is quite small and NO WINDOW even with deluxe room
Reviewed December 15, 2012

Gia from Malaysia
Business traveler
Deluxe Quiet Room
Stayed 2 nights in December 2012
Great location near tourist area
very short distant from lake
we check in quite late during that day due to our flight schedule from other city n we got additional upgrade to a bigger family room. room condition nice and clean. if you can not change money from counter, do not worry, because next shop can provide this service for the traveller.
Reviewed December 14, 2012

Shi from Singapore
Family with teens
Deluxe Quiet Room
Stayed 1 night in June 2012
Small but cosy hotel with a difference
Nice buffet breakfast
The hotel is located conveniently in the tourist district, almost everyone in the street is a tourist, so there is no need to be shy to ask a fellow tourist for directions in english. The hotel rooms are big and spacious although the hotel looks small from the outside. It is well known and taxi drivers know where it is without much trouble.
Reviewed December 05, 2012

Ma from Philippines
Deluxe Quiet Room
Stayed 3 nights in November 2012
Nice hotel in a good location
reasonable price, nice rooms
The hotel is just like the other hotels in the area. It is small with no amenities, but the rooms are nice and comfortable, especially the deluxe room with big windows, which even has an receiving area. The price is very reasonable. The area is very near the lake and shopping area.
Reviewed December 03, 2012

Hendrik from Indonesia
Superior Quiet Room
Stayed 1 night in November 2012
Strategic Location, Friendly Hotel
The staff are very friendly
We stayed for 3 nights and each nights get free upgraded room to the Suite Room. THe staff are very nice and friendly. THe hotel location is very strategic as well. Located at the center of the Nightlife and Shopping Area
Reviewed November 29, 2012

Casey from United States
Superior Quiet Room
Stayed 1 night in July 2012
Great budget hotel in good location
Good area
Perfect hotel in a great location. Price is right.
Reviewed November 28, 2012

David from Malaysia
Superior Quiet Room
Stayed 1 night in November 2012
Lovely hotel and service with a smile
Clean Enviroment
This is a very convenient location for that hotel. Room is clean and comfortable even though a bit smaller. Friendly front desk staff with a lovely smile will brighten your days. You can found more than 20 shops selling shoes once you step out from hotel. Easily get to shopping and night market near west lake.
Reviewed November 28, 2012

Gilbert from United States
Superior Quiet Room
Stayed 4 nights in November 2012
Great location and friendly and helpful staff
clean rooms
The hotel is located in the heart of the old quarter, 3 minute walk from Hoan Kiem lake. The staff are always willing to help, Rooms are big, clean and complete. They even provide you with a laptop for each room.
Reviewed November 26, 2012

Matt from United States
Suite City View
Stayed 3 nights in November 2012
great staff, some great rooms
royal view rooms are awesome
I stayed in the Royal View room (more of a suite), and it was awesome. Feels modern, spacious, and has a great view. I had a peek in other rooms, though, and they seemed quite a bit smaller and more shoeboxy. The staff were always helpful, opening doors, carrying luggage, and speaking good English. Breakfast was so-so. Some made-to-order items that were perfectly fine and a less-exciting buffet spread. Great part of town. Very easy to get into all the best parts of the tourist district, and it's on 'shoe alley' if you need a new pair of Chanel shoes for $15.
Reviewed November 20, 2012


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