Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2
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"I really enjoyed my stay here."

ANDREW

|

March 21, 2018

Superior - Bed Hanoi Serenity Hotel 2
Superior - Bed
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Bathroom Hanoi Serenity Hotel 2
Bathroom
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Superior - Bed Hanoi Serenity Hotel 2
Superior - Bed
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Vietnam Fine Arts Museum - 860 m from property Hanoi Serenity Hotel 2
Vietnam Fine Arts Museum - 860 m from property
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See map Hanoi Serenity Hotel 2
See map
Very good
Location
7.9
See all 32 photos Hanoi Serenity Hotel 2
See all 32 photos
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What guests are saying:
Superb location, price, fast WiFi.
benjamin from Thailand
Solo traveler
They upgraded the room and we spent a lovely night in hanoy, bed is super big, staff is friendly and willing to help.
Adrian from Spain
Couple
Very very nice staff, perfect location and fun to walk around the neighborhood. Absolutely love this hotel and the staff ❤️
Alfheidur from Iceland
Family with young children
Nice room with big clean bed and new bathroom. Good breakfast and friendly staff. Some renovations in hallway so not completely clean and quiet, and TV in room didn't work properly.
Jared from Myanmar
Solo traveler
Highly satisfactory. Good location, price, breakfast. Big room. Helpful n dedicated staff.
Han from Malaysia
Couple
Very friendly and helpful staff. Breakfast was good and fresh . Our room was clean and quiet. They also helped us with the booking of a very nice tour to halong bay and with a transfer to the next City. Thank you!
Pedro from Germany
Couple

Hanoi Serenity Hotel 2

Very good location
- Inside city center
- What's nearby?
Very good
From 1652 reviewsSee what guests said
7.8
/
10
Excellent service
8.2
Value for money8.0
Distance to city center0.1 Km
Location rating7.9
Nearest airportGia Lam Airport (VGL)
Distance to airport4.4 km
  • 890 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 6 travelers are looking at this property right now
Family Suite
Family Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 double b...
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Queen Suite
Queen Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Deluxe City View
Deluxe City View
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Connecting Room
Connecting Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds and 1 double ...
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Superior
Superior
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Basic Suite
Basic Suite
...
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    Standard Single
    Standard Single
    ...
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      Deluxe With View Single
      Deluxe With View Single
      ...
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        Have a question for Hanoi Serenity Hotel 2?

        What people love about the property

        • "Nice location, great value, ok for breakfast."

          TUAN T.

          |

          August 7, 2017

        • "Joy, the manager, is wonderful and really helpful and friendly."

          Kate

          |

          June 1, 2017

        • "Nice & friendly staff, good room, convenient location."

          Thai T.

          |

          June 1, 2017

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        More about Hanoi Serenity Hotel 2

        More about Hanoi Serenity Hotel 2

        "The hotel was great with kids!"

        Ellen

        |

        November 22, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Xoi Ba Thao
        160 m Vietnamese
        Pho ga Phu Doan
        170 m Vietnamese
        Lau Pho
        240 m Vietnamese
        American cuisine
        American cuisine
        Xofa Cafe
        290 m American, Asian, Cafe
        Eggcellent & More
        350 m American, Asian, British
        Rosemary Kitchen & Sandwicherie
        410 m American, European, Vegetarian
        Asian cuisine
        Asian cuisine
        Lu Quan
        60 m Asian, Seafood, Vegetarian
        Mojito Bar & Lounge
        90 m Asian, Bar
        Rising Dragon Restaurant
        110 m Asian, European, Vietnamese

        What they offer

        "Great staff, very helpful."

        Ivonne

        |

        January 9, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (1652)Booking.com Reviews (54)
        7.8
        /
        10
        Cleanliness7.6
        Facilities6.8
        Location7.9
        Room comfort and quality8.2
        Service8.2
        Value for money8.0
        Provided by verified guests of Agoda
        All languages
        All guests (1652)
        All room types
        Showing 1246 verified guest comments
        12345
        8.0
        Excellent
        Pankaj from India
        Group
        Superior
        Stayed 2 nights in October 2018
        Good ”
        The room size which i booked was actually not the room size. The rooms were smaller. But the staff upgraded us to bigger rooms. Staff was helpful and co-operative. Breakfast was OK. Value for money
        Reviewed November 16, 2018
        8.0
        Excellent
        Pankaj from India
        Group
        Superior
        Stayed 2 nights in October 2018
        Good ”
        The room size which i booked was actually not the room size. The rooms were smaller. But the staff upgraded us to bigger rooms. Staff was helpful and co-operative. Breakfast was OK. Value for money
        Reviewed November 16, 2018
        10.0
        Exceptional
        Chack from United States
        Group
        Superior
        Stayed 6 nights in November 2018
        First time in Hanoi..”
        Thank you for the wonderful service I have at your hotel. The staffs was very helpful with our booking tours and getting around Hanoi. The hotel location is perfect to stay away from the noisy city. I sleep peacefully like baby. Thank you Serenity hotel 2 for memorial stay in Hanoi.
        Reviewed November 12, 2018
        8.8
        Excellent
        NUTTAKRAI from Thailand
        Group
        Deluxe City View
        Stayed 1 night in October 2018
        Excellent”
        recommened
        Reviewed November 11, 2018
        8.8
        Excellent
        Stefan from Austria
        Couple
        Superior
        Stayed 2 nights in October 2018
        Great location, good value for money”
        perfectly located hotel with some rooms with and some without windows (be careful at your booking if you mind that). breakfast is partly buffet (bread, fruits, soup, 1 warm dish, butter, jam) and partly a la carte (eggs, musli, ...) clean & spacious rooms, sometimes a little loud from near train all in all good stay for 2-3 nights helpful staff for buses and tours
        Reviewed November 11, 2018
        7.2
        Very good
        Hiếu from Vietnam
        Couple
        Superior
        Stayed 3 nights in November 2018
        Everything is good except...”
        You need to replace the air-condition, it’s too old ( maybe just my room ) and that is not good for customer’s health.
        Reviewed November 07, 2018
        10.0
        Exceptional
        Marianne from Philippines
        Group
        Superior
        Stayed 3 nights in November 2018
        Excellent ”
        Can’t anything more. It was more than my friend and I could’ve imagined. The staff were very friendly and accommodating. The room was always clean. They hd smoking rooms but the ventilation was great thus the room never smelled like smoke. The rooms were kinda soundproof since we had a really quiet stay even though we’re the ones that tuned up on some music. They offer a good deal of tours that can cater to your stay. Their airport pick up and services are also at a reasonable price. We ended up tipping the staff cause they were that excellent.
        Reviewed November 07, 2018
        10.0
        Exceptional
        Natalie from New Zealand
        Group
        Superior
        Stayed 2 nights in November 2018
        Excellent place ”
        Great place to stay. Staff were really helpful and friendly. We felt very welcome.
        Reviewed November 07, 2018
        8.0
        Excellent
        Russell from Australia
        Solo traveler
        Superior
        Stayed 3 nights in October 2018
        Very suitable”
        Had booked two rooms, without window, but on arrival was given a comp. upgrade to a family room with lovely balcony. Staff very helpful and informative
        Reviewed November 01, 2018
        8.0
        Excellent
        Vincent from Canada
        Couple
        Superior
        Stayed 5 nights in September 2018
        Very good”
        Clean and comfy, I booked few nights but ended up stayed here 14 days ! Thanks for every helpful staff made my vacation awesome !
        Reviewed October 27, 2018
        10.0
        Exceptional
        CHING from Malaysia
        Couple
        Superior
        Stayed 2 nights in October 2018
        Exceptional”
        Very good service and friendly staff. Thank you so much for the arrangement, we do enjoy much
        Reviewed October 26, 2018
        10.0
        Exceptional
        benjamin from Thailand
        Solo traveler
        Superior
        Stayed 1 night in September 2018
        Exceptional”
        Great value and good internet for working.
        Reviewed October 23, 2018
        8.8
        Excellent
        Atikan from Thailand
        Couple
        Superior
        Stayed 1 night in October 2018
        Spacious room”
        Everything good but hot water was broken.
        Reviewed October 17, 2018
        8.8
        Excellent
        Penny from Cambodia
        Couple
        Superior
        Stayed 2 nights in October 2018
        Excellent”
        Staff on reception were excellent.
        Reviewed October 16, 2018
        10.0
        Exceptional
        agnes from Hungary
        Couple
        Superior
        Stayed 1 night in October 2018
        Exceptional”
        A window would make it even better, but really tidy and clean, nice staff great breakfast
        Reviewed October 13, 2018
        5.2
        Jaime from Spain
        Solo traveler
        Superior
        Stayed 1 night in September 2018
        BAD HOTEL”
        Bad and old hotel. Small room. Bathroom very small and dirty. Noisy room.
        Reviewed October 08, 2018
        7.6
        Very good
        Andrew from United Kingdom
        Couple
        Superior
        Stayed 1 night in September 2018
        One night only”
        The hotel was quite difficult to find at first due to change of name and the former name was under a main name in small lettering. We went passed it twice. However, once in the hotel the staff were friendly and welcoming. We waited a short period of time for the room to be prepared. The room was average and the bed was reasonable. Not bouncy or soft, just below medium hard. The shower head broke from the wall and was only held in with one screw. We didn't mind as we were here just one night before going to Sapa the next morning. Overall, look elsewhere. This hotel is showing age and needs some attention to maintenance. Breakfast was boring, not much to choose from either.
        Reviewed October 07, 2018
        8.8
        Excellent
        pram from India
        Couple
        Superior
        Stayed 1 night in May 2018
        Excellent”
        good hotel, good staff, clean room with breakfast and good wifi too,
        Reviewed October 06, 2018
        10.0
        Exceptional
        Kierby
        Group
        Superior
        Stayed 1 night in October 2018
        Awesome Stay!!!”
        We are really grateful for the hospitality of the staff. They constantly help us with recommendations. Really great service. Our Hanoi experience would not be excellent without their help. Great way to start the day before our city tour with their breakfast. The room is perfect for those who just want a place to sleep in and take shower. Btw, thanks for letting us leave our luggage and offering us transport services to the airport at cheaper price compared to Grab at a busy hour in Hanoi. Shoutout to the manager and staff guy in pony tail, forgot to ask your names. THANK YOU!!! Overall, we highly recommend Hotel Serenity 2 a.k.a. Rising Dragon Hotel!
        Reviewed October 03, 2018
        9.2
        Exceptional
        Linh
        Couple
        Superior
        Stayed 1 night in September 2018
        It is worth to book here”
        Good at services, facilities
        Reviewed October 02, 2018
        12345
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