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Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa
Hanoian Central Hotel & Spa

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9.4

Exceptional

767 reviews

767 reviews

See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Duc Nhan Tailor

130 m

Al Nour Mosque

180 m

Evan Journey - Day Tours

210 m

Phung Hung Mural Street

210 m

Chua Cau Đong

260 m

Popular landmarks
Old Quarter

450 m

Vietnam Military History Museum

840 m

St. Joseph's Cathedral

870 m

Hoa Lo Prison

1.3 km

Ho Chi Minh Mausoleum

1.3 km

Closest landmarks
Pharmacy

80 m

Motorbike parking (Pho Hang But)

180 m

BS Hồ Hoàng Dũng

320 m

Houng Sen

340 m

Hanoi Gallery

350 m

2020

Hanoian Central Hotel & Spa

42B Hang Cot, Hoan Kiem, Hanoi, Old Quarter, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Inside city center

Top Value

Check-in [24-hour]

Airport transport

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money9.4
Location rating9.5
Nearest airportGia Lam Airport (NULL)
Distance to airport4.4 km

Rooms available at Hanoian Central Hotel & Spa

Balcony Family
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 single bed and 1 king bed
Enter dates to see prices
Balcony Suite
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Penthouse
...
  • Street view
  • Balcony/terrace
  • 1 double bed & 1 double bed
Enter dates to see prices
Superior
...
  • City view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Family 1
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Day Use - Double room - Non-Smoking (4 hour use only)
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Grand Family Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hanoian Central Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hanoian Central Hotel & Spa has a car park that's close to the hotel. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hanoian Central Hotel & Spa?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hanoian Central Hotel & Spa. A selection of food types including western, full american, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 2000000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hanoian Central Hotel & Spa?

Large events and gatherings such as private events can be hosted at Hanoian Central Hotel & Spa. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Hanoian Central Hotel & Spa?

On-site venues and convenient event services make Hanoian Central Hotel & Spa an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 10 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa does permit smoking in some areas and is not 100% smoke-free.

What popular shopping places are close to Hanoian Central Hotel & Spa?

Located in the Old Quarter area, Hanoian Central Hotel & Spa is close to great shopping choices like Night Market, Nam Tailor and Houng Sen.

What are popular attractions near Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa is located in Old Quarter area, which is famous for attractions such as Old Quarter, Ancient House and Ta Hien Street.

What popular natural sightseeing spots are close to Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa is located within Old Quarter, which makes it conveniently close to natural sights including Travel Agent Hanoi.

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Explore the neighborhood

What people love about Hanoian Central Hotel & Spa

  • 10

    Exceptional

    "We enjoyed our stay."

    Hoang

    |

    June 25, 2022

  • 10

    Exceptional
    Staff 

    "The hotel staff is very friendly and the speak good english."

    Hoang

    |

    June 25, 2022

  • 10

    Exceptional
    Staff 

    "Beautiful stay and excellent services by the staff."

    Hoang

    |

    June 25, 2022

Property ranking|Compared to 2,534 Hanoi properties
See all rankings
Service score
9.7/10
Value for money score
9.4/10
Location score
9.5/10
Cleanliness score
9.4/10
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Overall rating:

9.4

Exceptional
767 reviews
Cleanliness
9.4
Facilities
9.1
Location
9.5
Read all reviews >
What travelers say they love:
Very excellent service and experience all around.
Doanh from Vietnam
Family with young children
More about Hanoian Central Hotel & Spa

More about Hanoian Central Hotel & Spa

Hanoian Central Hotel & Spa

For travelers who want to take in the sights and sounds of Hanoi, Hanoian Central Hotel & Spa is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Hanoian Central Hotel & Spa, located merely 440 m from Old Quarter.
Enjoy all that Hanoian Central Hotel & Spa has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hanoian Central Hotel & Spa. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hanoian Central Hotel & Spa provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hanoian Central Hotel & Spa are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Hanoian Central Hotel & Spa begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Hanoian Central Hotel & Spa. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.
Family time on relaxed evenings is easy with the hotel's library.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 4.9 km away, with local art that provides a sense of the region.


Reasons to stay here

Find incredible value for money here, which is ranked better than 98% of the city's accommodation.
Compared to other accommodations in Hanoi, facilities here are rated higher than 98% of them.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Housekeeping

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hiking
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Parking [paid]
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Location
42B Hang Cot, Hoan Kiem, Hanoi, Old Quarter, Hanoi, Vietnam, 100000
Exceptional
Location

9.5

Airports

  • Gia Lam Airport (NULL)
    4.4 km
  • Noi Bai International Airport (HAN)
    20.8 km

Public transportation

  • Hanoi Railway Station
    1.5 km

Hospital or clinic

  • Pharmacy
    80 m

Shopping

  • Night Market
    270 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Old Quarter
    450 m
  • Vietnam Military History Museum
    840 m
  • St. Joseph's Cathedral
    870 m
  • Hoa Lo Prison
    1.3 km
  • Ho Chi Minh Mausoleum
    1.3 km
  • Presidential Palace Historical Site
    1.4 km
  • One Pillar Pagoda
    1.4 km
  • Vietnamese Women's Museum
    1.5 km
  • Temple of Literature & National University
    1.6 km
  • Vietnam Museum of Ethnology
    5.0 km

Nearby landmarks

  • Pharmacy
    80 m
  • Duc Nhan Tailor
    130 m
  • Al Nour Mosque
    180 m
  • Motorbike parking (Pho Hang But)
    180 m
  • Evan Journey - Day Tours
    210 m
  • Phung Hung Mural Street
    210 m
  • Chua Cau Đong
    260 m
  • Night Market
    270 m
  • Nam Tailor
    270 m
  • Dong Xuan Market
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 2 year(s).

Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee18 VND

Extras

  • Breakfast charge (unless included in room price)2000000 VND

The property

  • Number of restaurants1
  • Number of rooms 82
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hanoian Central Hotel & Spa from real guests

Provided by verified guests of Agoda
9.4
/
10
Exceptional
Cleanliness9.4
Facilities9.1
Location9.5
Service9.7
Value for money9.4
High score for Hanoi
Rating
9+ Exceptional (452)
8-9 Excellent (37)
7-8 Very Good (22)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (97)
Jun - Aug (198)
Sep - Nov (113)
Dec - Feb (116)
All guests (750)
All room types
All languages

Show reviews that mention 

Showing 524 verified guest comments
12345
10.0
Exceptional
Shen from Hong Kong SAR, China
Group
Deluxe
Stayed 1 night in November 2019

Great experience ”

The hotel was in a perfect location in the midst of the old quarter which is very busy but as soon as you set foot in the hotel it's a calm escape. The breakfast is excellent. I cannot say enough about the staff at Hanoian Central Hotel & Spa who went above and beyond to ensure our stay was enjoyable. Tomy booked our trip to Sapa and all our other ventures including Halong bay and bus/limo transportation to Halong bay and Ninh Binh. Even once we left the hotel, Tomy ensured that he kept in contact and booked our transportation to other hotels and to the airport for us. He is a complete gem. Special thanks to the care and attention given by all staffs. You all made our stay in Hanoi a great experience .

Reviewed December 05, 2019

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Dear Shen, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Hotel Manager

Responded January 11, 2020
Hanoian Central Hotel & Spa
9.6
Exceptional
Shih-Chi from United States
Solo traveler
Superior
Stayed 2 nights in November 2019

Fantastic staff and great location”

Hanoian Central Hotel is a great option for your stay in Hanoi. I stayed twice last week - before and after my trip to Sapa. They were happy to store my large bag at the hotel in between my stays and exceeded my expectations by offering to let me shower at the hotel before I boarded my overnight train to Sapa, despite having already checked out. Upon returning from Sapa in the wee hours of the morning, I was also able to rest in the hotel lounge for a little while before I left for a local tour. The location is an easy walk to the main section of the old quarter and right around the corner from the street murals. The rooms themselves were comfortable. They appear more dated than being only a year old, and aren’t as bright & airy as some of my other Vietnam hotel stays, but given the amazing hospitality of the staff (special shout outs to Kate, Tracy and the friendly male bartender whose name I didn’t catch!) I would absolutely stay here again.

Reviewed November 29, 2019

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Dear Shih - Chi , That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded December 04, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Nguyen from Vietnam
Couple
Deluxe
Stayed 1 night in November 2019

Best Hotel In Hanoi ”

Everything has been excellent during our stay at the Hanoian Central Hotel & Spa. Very well located in the old quarter, very near to the most important places in the city.The hotel and all facilities are superb. Rooms very nice and clean, beautiful main hall and very good breakfast.The best thing are the kindness and hospitality of the entire hotel team. All staff were always smiling at us and helping in everything. Best attention received from a hotel people in many years.

Reviewed December 26, 2019

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Dear Nguyen, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded December 26, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Yamina from Belgium
Solo traveler
Superior
Stayed 2 nights in February 2020

One of the best services I have ever had!”

This is a relatively new hotel, therefore the amount of reviews compared to other hotels is little. Which is immediately one of the reasons I am writing this review. Hanoian Central Hotel offers one of the best services I have ever had. Molly, the manager, is proactive, very efficient and lovable. She deserves all credits. But also the other staff members are exceptionally friendly. The bathroom and room is just great, very clean and beautiful. There is not alot of street noise, despite being located in the heart of the city. The massages are great and also breakfast is great! I cannot say it enough, everything was just great... Besides all of the above, Molly was able to book a bus for me from Hanoi to Laos, because mine was cancelled very last minute. Without her I could never have arrived on time and there was only limited information available on the internet. So for every question, the staff members have an answer ready for you... Their English is by the way expectionably great!

Reviewed March 02, 2020

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Dear Yamina, Thank you for taking the time to write this wonderful review of your recent stay at Hanoian Central Hotel & Spa. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to Hanoian Central Hotel & Spa in the very near future. Best Regards, Pham Huy Hung (Mr.) Hotel Manager

Responded March 05, 2020
Hanoian Central Hotel & Spa
10.0
Exceptional
Tran from Vietnam
Group
Superior
Stayed 1 night in August 2019

what a lovely place to stay”

Stayed a total of 2 nights in this hotel. Everything about it was fantastic! Location dead smack in the old quarter of Hanoi which was perfect for getting about by foot and enjoying the night market and vibrant day markets too. We checked out for one night to go to Halong Bay and came back so we had two different rooms, both beautifully presented, clean and comfortable. The breakfast was epic- great selection of delicious freshly prepared food and excellent quality for both Vietnamese and Western foods. Now the staff ! They are the real stars, they make the hotel special and unique, friendly, helpful and knowledge. A real credit to the hotel

Reviewed September 12, 2019

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Dear Tran, Thank you for taking the time to write this wonderful review of your recent stay at Hanoian Central Hotel & Spa. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to Hanoian Central Hotel & Spa in the very near future. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded September 15, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Sarah from Sweden
Group
Balcony Family
Stayed 1 night in November 2019

An amazing place to stay with an over the top staff for service ”

This is a new hotel and very beautiful inside...the rooms are gorgeous, the breakfast is amazing and the staff will go beyond the call of duty to assist you with your visit in Hanoi. If you are a new visitor to Hanoi, you probably will have all the questions we had and feel overwhelmed by the traffic, crossing streets, knowing how to maneuver through the city, plan trips, restaurant, etc. The staff at Hanoian Central Hotel & Spa are incredible and made our stay very relaxed, supported and enjoyable. They stored some of our luggage while we were gone and that made traveling easier. I can’t say enough about staying at this hotel and the staff. It’s in a great location too. Don’t hesitate to stay at this lovely hotel.

Reviewed December 04, 2019

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Dear Sarah, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded December 04, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Mrs from Japan
Solo traveler
Deluxe
Stayed 1 night in October 2019

exceptional service ”

The hotel had an excellent position of the old quarter. Staff couldn't be more helpful or friendly. Beautifully decorated and Spa was excellent and good value. I highly recommend the hot stone massage. Rooms were extremely comfortable. Great buffet breakfast .

Reviewed November 07, 2019

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Dear Mrs, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded November 08, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Thanh from Vietnam
Group
Deluxe
Stayed 1 night in October 2019

Good choice for traveller ”

This is my first time in Hanoi with my friend and had a memorable stay in Hanoian Central Hotel & Spa. Welcome drink was good with fruit juice. The bellman helped us to carry the luggage to the room. Perfect location for sightseeing and shopping, very close to the market and other places. This hotel provides superb rooms and outstanding service. Breakfast is included in room price and had excellent variety of fresh fruits, juices, egg.

Reviewed October 31, 2019

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Dear Thanh, How wonderful to read your detailed comments about your recent stay at the Hanoian Central Hotel & Spa! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back! Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded October 31, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Tran from Vietnam
Group
Superior
Stayed 1 night in August 2019

excellent”

Excellent position right in the middle of the old quarter. Staff couldn't be more helpful or friendly. Beautifully decorated and Spa was excellent and good value. Recommend the hot stone massage. Rooms were extremely comfortable. Great breakfast. Highly recommend

Reviewed September 12, 2019

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Dear Tran, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again. Pham Huy Hung (Mr.) Duty Manager

Responded September 15, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Iratxe from Spain
Couple
Deluxe
Stayed 1 night in March 2020

Heart Of The Old Town ”

We booked the Hanoian Central Hotel based on great review and I am glad we did. From the moment we entered the hotel and the staff was really friendly, especially Kate, Andrew and Ann. They even gave us a free upgrade to the balcony room. When we were leaving to the airport, they even packed us a breakfast without us even asking. The breakfast was also really nice, and the restaurant on the terrace is very spacious. Overall it was a great stay in Hanoi thanks to Hanoian Central Hotel.

Reviewed March 25, 2020

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Dear Iratxe, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon. Best Regards, Pham Huy Hung (Mr.) Hotel Manager

Responded May 08, 2020
Hanoian Central Hotel & Spa
10.0
Exceptional
Gao from China
Solo traveler
Superior
Stayed 1 night in October 2019

Nice hotel, Exeptional service ”

I spent 1 night in this hotel and really enjoyed my stay here. This is a nice hotel in old quarters with easy accessibility to all areas. Staff were incredibly welcoming, friendly and helpful. Beautifully room that was clean, cosy and quiet. I was impressed of their service and would recommend this hotel to my friends and family whenever visiting Hanoi .

Reviewed October 28, 2019

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Dear Gao, On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded October 31, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Sarah from Sweden
Group
Deluxe
Stayed 1 night in November 2019

Excellent in every aspect ”

Such a pleasant stay in Hanoian Central Hotel & Spa. Every staff here trying their best to provide you the best service passionately. Always respond to all the requests. Room facilities are in good and above standard. The breakfast is a must go when you staying in the hotel, very delicious.We were back and forth several times during our travels through Vietnam and we were treated like welcomed guests each time we returned. Overall I want to suggest everyone to stay in this hotel who would like to travel to Hanoi.

Reviewed December 04, 2019

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Dear Sarah, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded December 04, 2019
Hanoian Central Hotel & Spa
8.8
Excellent
Paul from Philippines
Solo traveler
Superior
Stayed 1 night in October 2019

Great customer service”

Well hotel is quiet. Great for a good night sleep. A bit a walk from the places to be in d old quarter. Hotel staff are very attentive to the needs of their guest. Brekkie was also okay. With a spread of fruits, salad, egg station, pho noodles upon request. With some food to pair with fried rice and some congee. All in all its a New and Quiet Hotel.

Reviewed November 04, 2019

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9.6
Exceptional
YI-JU from Australia
Group
Superior
Stayed 4 nights in January 2020

Clean, great location, nice staff and amazing breakfast! ”

Located on the edge of the Old Quarter, Hanoian Central Hotel provided us wonderful experience, including clean equipment, friendly staff, and great breakfast which varies everyday. We stayed in the top level, therefore it was pretty quiet at night, but also becuase of tha, the shower (water pressure) was not strong enough sometimes. However, everything else was great! highly recommended.

Reviewed January 20, 2020

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Dear Yi-Ju, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Hotel Manager

Responded February 02, 2020
Hanoian Central Hotel & Spa
10.0
Exceptional
Hang from Vietnam
Couple
Superior
Stayed 1 night in October 2019

amazing stay ”

We had an wonderful stay in this hotel. From our arrival to departure, the staff went out of their way to make our stay as perfect as possible. One of the best massages ever at the spa. Well located and easy to walk everywhere. The hotel organised our transfer to airport and looked after our bags when we went to Halong Bay for an overnight cruise. The food in the restaurant was delicious and very reasonable price.

Reviewed November 01, 2019

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Dear Hang, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded November 03, 2019
Hanoian Central Hotel & Spa
9.2
Exceptional
stacey from Australia
Couple
Superior
Stayed 1 night in January 2020

Great location and excellent service ”

We had an amazing stay at the Hanoian! The hotel is just inside Old Quarter and walking distance to most attractions - we had a day of walking and saw the Pagoda, Mausoleum, Hoa Lo Prison etc. The hotel rooms are reasonably spacious and include all the usual amenities; I particularly liked the lovely touch of a fresh rose on the bathroom vanity, dressing tables, as well as daily complimentary fruit. The staff are incredibly helpful, accomodating and friendly - customer service is amazing! Special mention to Andrew, Kate, Elsa and Ann who were so helpful and welcoming during our stay. We would definitely stay at the Hanoian again!

Reviewed January 20, 2020

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10.0
Exceptional
CHEE from Singapore
Solo traveler
Penthouse
Stayed 1 night in October 2019

Value for money accomodation”

Location is very good within old quarter and nearby tourist area. Hotel staff speak very good english and helpful. I also had a wonderful Sapa trip organized by the hotel. Definitely a value for money accommodation.

Reviewed November 04, 2019

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Dear Mr/Ms. Chee, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded November 07, 2019
Hanoian Central Hotel & Spa
10.0
Exceptional
Cecille from Philippines
Group
Family 1
Stayed 4 nights in February 2020

Excellent Hotel in the Hanoi Old Quarter”

This hotel is in a convenient location in Hanoi. Its but a 5 minute walk to the Don Xuan Wholesale Market if you want to get bargain price goods and but a 15 minute walk to the Lake area and Hanoi's St Joseph Cathedral. But what sets this hotel apart is the small gestures of hospitality they gave my family on our visit. They arranged for us to get a better & larger room for our extra companion at a lower cost; They made sure to ask our inputs & comments on the tours we booked via the hotel each day and best of all they made sure to pack us a delicious & nutritious breakfast since we are unable to avail of it due to our early morning flight home. All this gestures might be small in nature but this is what truly matters and sets them apart from other hotels in Hanoi. Thank you to Molly, Ann and Elsa and the other staff of Hanoian Central for making our vacation in Hanoi a truly wonderful stay. You truly deserve a 5/5 star rating.

Reviewed February 09, 2020

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Dear Cecille, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again. Best Regards, Pham Huy Hung (Mr.) Hotel Manager

Responded February 13, 2020
Hanoian Central Hotel & Spa
10.0
Exceptional
Roy from United Kingdom
Couple
Superior
Stayed 3 nights in October 2019

Great hotel in old quarter ”

A lovely hotel with friendly staff in the old quarter We loved the place and would thoroughly recommend All the staff were fantastic and wanted always to help And Kate a special manger who is first class

Reviewed October 15, 2019

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Dear Roy, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded October 24, 2019
Hanoian Central Hotel & Spa
9.6
Exceptional
Cecilia from Singapore
Business traveler
Superior
Stayed 2 nights in November 2019

Very friendly and helpful staffs”

Great stay at Hanoian Central Hotel & Spa. Well located in the Old Quartier. The staffs are very friendly and even helped me call a massage shop nearby and asked for discounts for me when the one at the hotel was closed at late night. The breakfast was nice too. Good restaurant recommendations (with discounts too) from the reception.

Reviewed November 19, 2019

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Dear Cecilia, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Deputy Manager

Responded December 14, 2019
Hanoian Central Hotel & Spa
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