"the location is good, walking distance to downtown."
December 28, 2016
Free Wi-Fi in all rooms!
|Value for money||7.3|
|Nearest airport||Macau International Airport (MFM) - Macau|
|Distance to airport||5.1 km|
"The place is near the historical places in Macau City, walking distance from the Ruins of St. Paul and other cathedrals."
April 4, 2018
"Location was great as it is very near Lisboa."
April 10, 2018
"The surrounding buildings were quite creepy, but overall, the Happy Family Hotel was a great choice for its strategic location and good quality."
April 10, 2018
"The location is OK, Senado Square is within walk distance."
April 28, 2018
Ideal for fun and relaxation, Happy Family Hotel is located in the Macau City area of Macau. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Happy Family Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Step into one of 26 inviting rooms and escape the stresses of the day with a wide range of amenities such as mirror, slippers, towels, internet access – wireless (complimentary), air conditioning which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Macau, make Happy Family Hotel your home away from home.
"Wifi is good."
May 18, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Day time receptionist service is very good. He is a kind man from Philippines . (5 stars).”
But unfortunately this hotel service spoiled by a night shift receptionist ( A chinese fat man ), very bad attitude... (1 star). No drinking water provided which is the basic service must have in every hotel.
The staff were really friendly and accomodating,good location good value for money but very small room Small room but convenient, good for 1-2 nites stay Warm welcome, confortable and quiet room.
Easy getting around”
Their service is good, able to communicate regardless different language & communication methods. Wifi is good. The location of hotel may hidden but at centre of Macau and so convenient to get around (all are in walking distance). Nearby cafes, restaurants, convenient shops and supermarkets too. Also near to telecommunication shop where you can buy sim cards (at vending machine). Hotel room is small and it is not suitable for large body otherwise you will get hurt by accident kick in small room. Overall, good.
Great Hospitality and Location”
The Hospitality of their front desk that surprises me, he is very nice and help us with our luggage. Location is superb for me that do not like busy street, instruction in google map very clear to locate this hotel that located in middle of hallway. Near to Senado Square and bus stop.
Beds very hard. Rooms not well insulated against noise. Location in the small lane can be very difficult to find for first timers. Plenty of eateries, bakeries, and convenience stores. Bus stop very convenient to cotai 25, 25x. 18 to ama temple, 3 to border gate. They will not make up the room daily unless you put out make room sign on your door knob. Fantastic supply of tooth brush, tooth paste, razor, comb, shaving cream, bathing and shampoo lotions.
Very Recommended Hotel in Macao”
The location is really near with bus stop, Circle K,. Grand Lisboa, McDonalds, Ruin of St Paul, Senado Square, etc. The Hotel was very clean, neat, the size is small but still comfort. The staff was very helpfull. We were very satisfied.
Great Location, Great Value For Money”
Location, location, location. This hotel is in the centre of the city centre, a minute's walk to the Lisboa Casino. Within walking distance to all the main sights and eateries. The staff were really friendly and accomodating. (The night receptionist guy might seem a bit gruff but he is actually nice.) The daytime receptionist and staff were really helpful with keeping our luggage while we went sightseeing, and helped us out when we were lost and came back to use the hotel wifi! Thanks again, guys! The room is small and yes, the matresses are a bit hard, but the facilities are very clean and well-maintained. I don't think you could do any better within this price range. Btw, the bathroom, although clean and well-equipped, was a milky-mirrored stall inside the room. My friend and I had no problem with this, but for people who need their privacy, this may be something to consider. All in all, I think we made the right choice in choosing Happy Family, and would definitely recommend to a friend.
Good location, friendly staff”
I enjoyed staying at this hotel because of small size (28 rooms?) and friendly staff. The location - close to Senado Square - is perfect for most Macau activities. The front desk staff printed off a couple of pages without charge. Due to the small size I felt secure in knowing that every person entering the hotel was noticed. I will stay at this hotel in the future.
No hot water”
The hotel did not have hot water to shower, despite the fact that other guests have complained, the staff did not try to fix the problem timely.
Toilet broken and no fridge”
Location is really good, close to everything, but the toilet got broken day 1! Water leaking and had to stop by the valve. Each time we esed the toilet, we had to open the main valve. If we didn't we might got injured because of hot water. No fridge.
Overall poor stay”
I was given a smoking room without air-conditioning. The hotel is under major construction. No warning was provided in advance. Staff were rude with attitude. Walls are paper thin; I could hear flushing of the toilet and noise from adjacent rooms. Stay away and book elsewhere for a headache free trip.
Excellent Location with Value for Money ”
If you looking for value for money hotel with excellent location, I think Happy Family Hotel is one of the only choice. Once you just walk out there's already the bus station. The only drawback is the bed. The bed softness is as tough as wood and it's extremely difficult to sleep!
We were charged a total of 198 Canadian Dollars for one night which was not a good value for the small room.
Cheap and clean”
you can reach the hotel by using bus no 3 or if u don’t bring children, u can take free shuttle bus to Grand Lisboa and take a walk to the hotel a little bit. The hotel is clean, even when we move the bed to be side by side, we found the floor under the bed is quite clean. They only provide twin beds room but the size of the bed is different. One is 140x200 cm, and the other one is 70x200cm. The room is small but it has a bathtub. The location is OK, Senado Square is within walk distance. Nearby, there are some places to eat and the famous Margaret’s egg tart is only 2 blocks away! Circle K is also near. They don’t clean up the room either throw away the garbage if there is no request, and the bathroom smells, but after they clean up the room, the bathroom has no smell. They provide drinking water and I read from the review that we can ask for it, so we did, but at the last day (3rd day), when we ask for drinking water, the receptionist refused and said,’ again?no no it’s not OK’.
Surprised to have a mini bath tub!”
Location was great as it is very near Lisboa. Was I just lucky to get a twin room with bath tub? Or all rooms have it? The surrounding buildings were quite creepy, but overall, the Happy Family Hotel was a great choice for its strategic location and good quality.
Value for Money in the Center of Macau”
We stayed with Happy Family Hotel for our overnight connection in Macau. The hotel was located in the center of downtown Macau, providing great value for money if some beds for the night are all one's looking for. The rooms are tiny, which I believe is the norm for every other hotel in Macau, but apart from that one could hardly find any flaws with this hotel.
Good place, location, but bed too hard”
All the place is good. Location, staff, facilities, etc., but the mattress is more than hard. Except by that, a good place to stay. Comfortable and convenient. Try the Cafe Free, really good and cheap.
Good point 良かった点 Good location (I think this hotel is the best location to look around). 好立地(マカオの中で最もいい場所にあるかも) Cheap price (compare to other hotels in Macau). (他のホテルと比べて)安い Staffs are friendly. スタッフが明るくて親切。 Bad point 悪かった点 I found some bugs on a bed. I think this is the only one thing this hotel should improve. ベッドの上に虫がいた。このホテルの唯一の改善すべきところではないだろうか。
Near to Senado Square and Ruin of St. Paul”
We can go to Senado square and Ruins of St. Paul by walk around 15 minutes. Access to the hotel from Macau ferry terminal by bus no. 3 and ask the driver to the address or With taxi around 10 minutes cost 40 Hkd.
Happy hotel is super close to lisboa. Very convenient for me and my friend as this place is close to all things a traveler may need. The room is very sleek and nice. Didn't expect much but the room's got a bathtub! Very much recommended. I'd stay here again next year for my solo trip.
Happy Family Hotel