Harbour Grand Hong Kong Hotel
Superior Harbour View Harbour Grand Hong Kong Hotel
Lobby Harbour Grand Hong Kong Hotel
Interior view Harbour Grand Hong Kong Hotel
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8.3
Excellent
23.1% this month
/10
(5007 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - 1.63 kilometers from city center
  • KiddY ShirLey140 m
  • Seven Seas Commercial Centre180 m
  • Fortress Hill MTR Station210 m
  • North Point, Hong Kong250 m
  • Fortress Tower260 m
  • Fish & Vegetable Market600 m
  • Hong Kong Shue Yan University710 m
  • Tin Hau MTR Station760 m
  • Tin Hau Temple (Causeway Bay)760 m
  • Victoria Park770 m
  • Free Wi-Fi

    Harbour Grand Hong Kong Hotel

    No.23 Oil Street, North Point, Hong Kong, Hong Kong - See map
    "The hotel is beautiful, the facilities are very clean, and the staff/concierge are very helpful."
    Anita - January 10, 2019
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 190 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 104 times | 14 travelers are looking at this property right now

    Property ranking|Compared to 1,875 Hong Kong properties
    See all rankings
    Room size
    43 sqm.
    Room comfort score
    8.4/10
    Service score
    8.5/10
    Cleanliness score
    8.6/10
    Bigger than
    97
    %
    of Hong Kong properties
    Better than
    96
    %
    of Hong Kong properties
    Better than
    94
    %
    of Hong Kong properties
    Better than
    94
    %
    of Hong Kong properties
    Value for money8.1
    Distance to city center2.8 km
    Location rating8.1
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport26.5 km

    Rooms available at Harbour Grand Hong Kong Hotel

    8.4
    Excellent
    Room comfort & quality
    Superior Harbour View
    Superior Harbour View
    ...
    • Room size: 31 m²/334 ft²
    • Harbor view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Harbor Club Deluxe Harbor View
    Harbor Club Deluxe Harbor View
    ...
    • Room size: 31 m²/334 ft²
    • Harbor view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Harbor Club Grand Deluxe Harbor View
    Harbor Club Grand Deluxe Harbor View
    ...
    • Room size: 31 m²/334 ft²
    • Ocean view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Harbour View
    Deluxe Harbour View
    ...
    • Room size: 31 m²/334 ft²
    • Harbor view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Grand Deluxe Harbor View
    Grand Deluxe Harbor View
    ...
    • Room size: 31 m²/334 ft²
    • Harbor view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Harbour View Room
    Premier Harbour View Room
    ...
    • Room size: 35 m²/377 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Harbor Club Premier Harbor View
    Harbor Club Premier Harbor View
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Premier Harbor View Suite
    Premier Harbor View Suite
    ...
    • Room size: 94 m²/1012 ft²
    • Harbor view
    • 1 single bed or 1 double be...
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    Premier Harbor View King Room
    Premier Harbor View King Room
    ...
    • Room size: 55 m²/592 ft²
    • Harbor view
    • 1 double bed
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    Executive Harbor View Suite
    Executive Harbor View Suite
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 2 single beds or 1 double b...
    Enter dates to see prices

    What people love about Harbour Grand Hong Kong Hotel

    • 9.6
      Exceptional

      "Great hotel."

      Gareth

      |

      August 19, 2018

    • 9.2
      Exceptional

      "Great stay 5 stars."

      Gerard

      |

      December 29, 2018

    • 7.6
      Very good

      "Good hotel with a good look-out skydeck."

      Afero

      |

      December 29, 2018

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    More about Harbour Grand Hong Kong Hotel

    More about Harbour Grand Hong Kong Hotel

    10.0
    Exceptional

    "There we 8 in our family group and this hotel catered to all..."

    Kenn

    |

    January 5, 2019

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Very good service stayed few times in Harbour Grand & Plaza"

    CHANDRAKANT

    |

    January 10, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Choi Fook Delight Banquet
    310 m Chinese
    Kam's Kitchen
    360 m Chinese
    Star Seafood Restaurant (King's Road)
    410 m Chinese, Seafood
    American cuisine
    American cuisine
    Burgeroom
    1.0 km American
    Outback Steakhouse
    1.1 km American, Australian, Steakhouse
    The Big Bite
    1.1 km American, Bar, Fast food
    Asian cuisine
    Asian cuisine
    Satay Inn
    270 m Asian, Chinese, Malaysian
    Lei Garden (North Point)
    270 m Asian, Chinese
    Yue
    270 m Asian, Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Harbour Grand Hong Kong Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5007)Booking.com Reviews (2280)
    8.3
    /
    10
    Excellent
    23.1% this month
    Cleanliness8.6
    Facilities8.4
    Location8.1
    Room comfort and quality8.4
    Service8.5
    Value for money8.1
    Rating
    9+ Exceptional (1089)
    8-9 Excellent (905)
    7-8 Very Good (941)
    6-7 Good (338)
    <6 Below Expectation (331)
    Time of the year
    Mar - May (858)
    Jun - Aug (1011)
    Sep - Nov (873)
    Dec - Feb (862)
    All guests (5007)
    All room types
    All languages

    Show reviews that mention 

    Showing 3604 verified guest comments
    12345
    9.6
    Exceptional
    Samantha from Australia
    Couple
    Harbor Club Grand Deluxe Harbor View
    Stayed 1 night in February 2019

    Memorable!!!”

    Was a bit concerned before I went because there were comments online about the bathroom. But it turned out that I was overstressed. Upon arrival, the receptionist was polite and friendly enough to remind me I could have a drink at the lounge while waiting for my friend to arrive. Got a clean and spacious room, and a marvellous view of the Victoria Harbour. I was also lucky to get upgraded. Had a more than pleasant stay at the hotel for our celebration. Thank you and I definitely look forward to coming back!

    Reviewed July 17, 2019
    2.0
    James from Hong Kong
    Business traveler
    Superior Harbour View
    Stayed 1 night in June 2019

    Terrible stay - Wrong room, dirty and useless staff”

    Avoid this hotel, better ones nearby. Rooms are dirty, bad check in and staff who couldn't care less. They decided to try and fix the issues at midnight 7 hours after I made them aware of blood being in the room and me being in the wrong room. They have mass bookings from tour groups so they care more about them. Don't stay here

    Reviewed July 23, 2019

    Dear Mr McKenzie Thank you for sharing your feedback in Agoda platform. We regret to hear that you remain dissatisfied after departed for several weeks. Our Guest Services Manager did personally attend to handle the situation you reported and room change suggestion to resolve the bedding issue was offered to you on several occasions but it was being turned down. We approached your room on the next morning after 10am as instructed to follow up another reported issue on the sofa and attempted to call your mobile to follow up numerous times but weren’t able to connect as we found your number originally registered was wrong despite we finally contacted you with another number successfully after using email to communicate. Nevertheless, we are once again very sorry if the experience of this stay was not ideal but also wish to stress that we did attend to issues you raised in a professional and responsible manner. Our senior management did reply your complaint afterwards clearly stated

    Show more
    Harbour Grand Hong Kong Hotel
    2.0
    James from Hong Kong
    Business traveler
    Superior Harbour View
    Stayed 1 night in June 2019

    Blood in the bedroom - Very Dirty hotel”

    Hi, I complained about this numerous times but the staff didn't really seem that bothered. It was a terrible stay and the GM and team didn't really deal with it. There was a previous guests blood in the bedroom. It took them 4 hours to clean and then they said that it wasn't blood. It was red and looked like blood on the sofa. They wouldnt change the room or refund so gave up. Won't go back

    Reviewed July 23, 2019

    Dear Mr McKenzie Thank you for sharing your feedback in Agoda platform. We regret to hear that you remain dissatisfied after departed for several weeks. Our Guest Services Manager did personally attend to handle the situation you reported and room change suggestion to resolve the bedding issue was offered to you on several occasions but it was being turned down. We approached your room on the next morning after 10am as instructed to follow up another reported issue on the sofa and attempted to call your mobile to follow up numerous times but weren’t able to connect as we found your number originally registered was wrong despite we finally contacted you with another number successfully after using email to communicate. Nevertheless, we are once again very sorry if the experience of this stay was not ideal but also wish to stress that we did attend to issues you raised in a professional and responsible manner. Our senior management did reply your complaint afterwards clearly state

    Show more
    Harbour Grand Hong Kong Hotel
    9.6
    Exceptional
    LAM from Malaysia
    Family with young children
    Deluxe Harbour View
    Stayed 2 nights in April 2019

    Faboulous Stay in HK but starting to age”

    service was exceptional. We were traveling with a young kid and they provided our room with a special extra bad for FREE! The rooms are decent size, however this hotel I starting to age and the rooms are in need of urgent refurbishments. Overall, it was a fantastic stay.

    Reviewed April 26, 2019
    10.0
    Exceptional
    byron from United States
    Solo traveler
    Deluxe Harbour View
    Stayed 5 nights in April 2019

    Good stay”

    This is almost a 5 star hotel, but nonetheless a great option as the price was quite reasonable. The location is great with plenty of eating options and nearby metro train link which was easy to use. The staff was great; rooms were clean; and nice view of harbor. Only minor issues were the gym is a little on the small side and the hotel room's shower and tub are a little tight. I still recommend for the right price!

    Reviewed April 19, 2019
    9.6
    Exceptional
    Kum from Singapore
    Group
    Harbor Club Deluxe Harbor View
    Stayed 3 nights in February 2019

    Great view”

    There's a club check in just outside club lounge. We were directed to the lounge to enjoy our tea while the staff do the check in for us. Mr Patrick came to our table and did a clear explanation for our check in. He's very friendly and we felt very warm welcome. Managed to get 2 connecting club harbour view rooms. Rooms were clean great view, only thing I dislike is the bed, quite hard and I have bad aching during my stay. It will be excellent if the club lounge can provide happy hour throughout the whole day/ night which I have experienced in other hotels. The free shuttle bus to few popular drop points are great but need to increase more timing as if missed it or when the mini bus is full, gotta wait for another hour. This I think the hotel should improved on having more timing/ mini bus.

    Reviewed March 07, 2019
    10.0
    Exceptional
    Yumi from South Korea
    Family with teens
    Deluxe Harbour View
    Stayed 3 nights in January 2019

    so gooood~!!!”

    I used a hotel with my parents. There was a bus and subway station next to the hotel, so it was very convenient to move around. Because there are many marts and fast food restaurants, people who do not use hotel breakfast can eat easily.

    Reviewed February 07, 2019
    9.6
    Exceptional
    Lee from Hong Kong
    Couple
    Harbor Club Grand Deluxe Harbor View
    Stayed 1 night in July 2019

    Room was clean and breakfast was good. The staff are just amazing,. ”

    The staff are great , from the moment you check in you felt the warm and sweet greeting. Will definitely come back !!

    Reviewed July 11, 2019
    8.0
    Excellent
    sze from Hong Kong
    Couple
    Deluxe Harbour View
    Stayed 1 night in July 2019

    Nice swimming pool”

    Good location. Nice Seaview.

    Reviewed July 04, 2019
    9.6
    Exceptional
    Regina from New Zealand
    Couple
    Superior Harbour View
    Stayed 1 night in June 2019

    Grand Hotel with the Nicest Staff”

    We arrived in Hong Kong for a day, the airport hotels were booked out or hideously Expensive. We booked a room took a taxi to the Grand and we were so glad we did. The staff bent over backwards to accomodate us, offered us an option of a short wait for our room or a room with a disabled shower straight away. When you get off long haul you just want bed & a shower so opted for available twin rm. When we got there they had pushed the beds together for us, put in toothbrush sets, comb etc. they were really kind and helpful. After a shower & sleep we headed to level 3 which has a lovely outdoor area with day beds & loungers & a great pool. We then went to the grand cafe & were delighted with the attentive staff, a delicious meal outside of lunch dinner hours. We had freshly squeezed juice & probably the best chicken rice I ever had & a spicy Thai Green curry. The lighting and decor are really grand but the nice people made the stay. Worth half an hour in a taxi to be cared for.

    Reviewed June 25, 2019
    9.6
    Exceptional
    riazat from Hong Kong
    Solo traveler
    Superior Harbour View
    Stayed 5 nights in June 2019

    Another great stay”

    I visit Hong Kong once or twice a year and I love staying in this hotel. It feels like a proper grown-up place, with a big lobby and a chandelier. The rooms are spacious (by Hong Kong standards definitely) and the staff are fantastic. It's very well-kept and is in an under-rated part of town. I've recommended it over and over again to people. The only reason it doesn't get five stars from me for everything is that it is sooooooooooooooooooo expensive. Yes, you'll get more facilities/space for your money, the service quality is excellent but still... a few more promotions would be nice.

    Reviewed June 23, 2019
    9.6
    Exceptional
    Dave from United Kingdom
    Solo traveler
    Deluxe Harbour View
    Stayed 5 nights in June 2019

    Excellent hotel in excellent location”

    Short walk to MTR, good selection of restaurants and friendly staff. Only criticism is the hourly interruption of tickertape advert across the TV screen - annoying while watching the French Open tennis!!! Is this really what a 5 star hotel should be doing?

    Reviewed June 15, 2019
    9.6
    Exceptional
    Stephen
    Couple
    Deluxe Harbour View
    Stayed 2 nights in May 2019

    First visit to Hong Kong”

    This was our first visit to Hong Kong and we were extremely pleased with the Harbour Grand Hong Kong Hotel. Location was great, easy 5 min walk from the MTR and the views from the rooftop open air observatory (open every day to hotel guests from around 18:00-21:00) were truly out of this world. We were upgraded to a Club room (but no Club lounge access), and our room was phenomenal. Bed was comfy, A/C worked great, and the bathroom was really impressive with a large tub and a rainfall shower head. The workout center, locker rooms, and pool area were also great and included a steam room and sauna. The lobby is palatial, and the woman playing the harp in the evenings really added a touch of sophistication. Only downside was the pool. While very nice, it was too cold to comfortably swim in the evenings and there is no hot tub. I’m sure it would feel great during the day with the sun out, so obviously not a big deal. No question, I would definitely recommend staying here.

    Reviewed May 13, 2019
    10.0
    Exceptional
    Timothy from Australia
    Couple
    Harbor Club Grand Deluxe Harbor View
    Stayed 1 night in June 2018

    HK break”

    The hotel was supurb. We were upgraded on arrival and checked in in a lounge. The drinks and canapes on arrival were a very nice touch. The room was very clean and spacious. Breakfast was a buffet with one of the best views in HK. If you can't find something there to eat, you're not trying! It was excellent. The staff were attentive and very helpful. I would happily recomend this hotel to anyone and will return next time in HK.

    Reviewed May 08, 2019
    9.6
    Exceptional
    SOON from Australia
    Couple
    Harbor Club Premier Harbor View
    Stayed 4 nights in April 2019

    Great hotel great view”

    Close to public transport (MTR, bus and tram), free shuttle provided by hotel to 4 major locations, airport express free shuttle drop off at the hotel. Friendly and knowledgeable staff, great view level 41 and hotel room(we booked the club room). Tea and drinks provided between 3-5 amd 6-8 in the club lounge was ok with limited food options. The night view was good from both level 41 and room. You can watch the symphony of loght (but without sound). Breakfast can be improved. A little far from the city centre but being so close to the public transport, there was no big issue.

    Reviewed April 28, 2019
    10.0
    Exceptional
    Anita from United States
    Solo traveler
    Superior Harbour View
    Stayed 3 nights in January 2019

    As Always -- An Excellent Hotel Choice!”

    Harbour Grand Hong Kong is my second favorite hotel (Fairmont San Francisco is first favorite). The hotel is beautiful, the facilities are very clean, and the staff/concierge are very helpful. I will ALWAYS stay at the Harbour Grand Hong Kong whenever I visit Hong Kong. Centrally located, excellent public transportation, and plenty of shopping in the area.

    Reviewed January 10, 2019
    10.0
    Exceptional
    Kenn from Australia
    Group
    Superior Harbour View
    Stayed 5 nights in December 2018

    Great quality hotel”

    There we 8 in our family group and this hotel catered to all the different ages(64-19) and the hotel facilities were great. Not sure why the pool is closed for 3 months for "maintenance"? It may be winter in HK but 25 deg is still warm enough for a swim. We were at this hotel for New Years Eve and thoroughly enjoyed our time. One of our party has a specific dietary requirement and Andy ( Restaurant Manager on Level 3 Cafe) was exceptionally helpful. The wifi strength was great, full service - even enough to download Netflix movies for my flight home. Check in and out was a breeze and the Concierge were very helpful with various travel requirements around HK. Overall - a great hotel experience

    Reviewed January 05, 2019
    9.2
    Exceptional
    KWOK from China
    Business traveler
    Harbor Club Grand Deluxe Harbor View
    Stayed 2 nights in December 2018

    bad services ”

    Most of the staff are very friendly and helpful, except one waitress with a bit thick make-up who did not have the 'heart' to serve customers, e.g. receiving breakfast orders from customers but then ignoring the orders, customers had to wait more than half an hour to get the food ...

    Reviewed December 09, 2018
    9.6
    Exceptional
    Paul from United States
    Couple
    Harbor Club Deluxe Harbor View
    Stayed 6 nights in November 2018

    Super Friendly Staff”

    Tiffany and Jessica are extremely friendly and helpful. Things were done efficiently. The meeting place they have arranged for my party was nicely arranged. Stephanie remembers our choices for breakfast each morning. My wife and I had a good time staying at the hotel. This has been our fourth time.

    Reviewed November 29, 2018
    10.0
    Exceptional
    Taemin from South Korea
    Couple
    Harbor Club Deluxe Harbor View
    Stayed 2 nights in November 2018

    클럽룸 추천”

    클럽룸으로 예약했는데 라운지 이용이 특히 만족스러웠습니다. 홍콩 물가가 워낙 비싼편이라 클럽룸이었지만 다른 호텔 대비 가성비 좋았어요! We stayed two nights at a club room and we really enjoyed our staying with lounge service. Even though we paid a little more for the club room, it was worthwhile cosidering high expenses in Hong Kong. We would definitely stay again!

    Reviewed November 26, 2018
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    Harbour Grand Hong Kong Hotel
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    • Excellent location
    • Hong Kong Museum of History
    • Fortress Hill MTR Station is within 0.21 km