Excellent 8.1
Based on 2768 reviews

Recent customer comments

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Excellent



based on 2768 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 7.9
  • Food and dining 7.5
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Peter from Thailand
Couple
Premier Harbour View Room
Stayed 4 nights in April 2016
Great view of the bay at night
visit the 188 restaurant 41st floor
Reviewed April 19, 2016

britta from Sweden
Couple
Grand Deluxe Harbor View
Stayed 3 nights in April 2016
lot of constructing in the area
They build a new hotel just beside this and as well renovated an other one. The staff is very friendly, but many of them did´t speak english with made some confusions.
Reviewed April 17, 2016

Helena from Sweden
Family with teens
Superior Harbour View
Stayed 3 nights in March 2016
Disappointing
Despite having paid our stay in total 4 mths in advance we were made to pay a large deposit that blocked our credit card funds for the entire stay in HK. Front desk constantly undermanned. Pool in water was cold. Wifi was unsatisfactory. View was not towards city as promised.
Reviewed April 07, 2016

Joe from Singapore
Business traveler
Deluxe Harbour View
Stayed 2 nights in April 2016
Harbour Grand HK
Stayed there quite a few times. Comfortable. Just avoid checking in or out during mid day. Long queue.
Reviewed April 06, 2016

Sandro from Brazil
Couple
Premier Harbour View Room
Stayed 3 nights in April 2016
Always good to stay at Harbour Grand
Clean room and friendly staff.
Reviewed April 05, 2016

Kenny from United States
Family with young children
Premier Harbour View Room
Stayed 10 nights in March 2016
Kenny wing
No local phone call was bad
Reviewed March 31, 2016

John from Australia
Couple
Harbor Club Grand Deluxe Harbor View
Stayed 5 nights in March 2016
Most Enjoyable Stay
Good location for harbour views. Staff were very helpful and friendly. Club facilities (at extra cost) were great value. Would definitely stay there again.
Reviewed March 30, 2016

Cesare from Italy
Family with young children
Grand Deluxe Harbor View
Stayed 4 nights in March 2016
Forget about the nice view
Unless you are on the upper floors there is a new construction coming up next door that blocks 2/3 of the view. A big disappointment. For the rest the hotel is in a good location close to Fortress Hill MTR, staff is friendly and professional and overall is a quiet and conformable place
Reviewed March 23, 2016

SIYOUNG from South Korea
Family with teens
Deluxe Harbour View
Stayed 4 nights in February 2015
Tour with family
Very good hotel
Reviewed March 21, 2016

David from United States
Couple
Stayed 4 nights in March 2016
Great concierge
Carl conceirge was superb and is reason I'm responding. Please reward him for me. If you need more details please email me. He is uniquely gifted and you are so lucky to have him!!
Reviewed March 19, 2016


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