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About Harbour Phoenix Hotel


Built in , Harbour Phoenix Hotel is a distinct addition to Sydney and a smart choice for travelers. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Harbourside Shopping Centre, Sydney Convention & Exhibition Centre, Darling Harbour are just some of the attractions available to visitors.

Take advantage of a wealth of unrivaled services and amenities at this Sydney hotel. Luggage storage, car park, airport transfer, elevator, shops are just a few of the facilities that set Harbour Phoenix Hotel apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find non smoking rooms, air conditioning, heating, desk, balcony/terrace. The hotel offers an excellent variety of recreational facilities, including garden. Superb facilities and an excellent location make the Harbour Phoenix Hotel the perfect base from which to enjoy your stay in Sydney.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Garden

Services and conveniences

  • Luggage storage
  • Shop(s)
  • Smoking area


  • Elevator
  • Pets allowed

Languages spoken

  • English
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Please note that reception office operating hours is as below, check in outside office hours is not allowed.
Monday to Friday: 9:00 am to 5:00 pm
Saturday, Sunday and Public Holidays: 9:30 am to 3:00 pm

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out From: 09:00 AM
Check-Out Until: 10:00 AM
Number of Bars: 0
Number of Floors: 6
Number of Rooms : 12
Parking Fee (per day): 30 AUD
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Verified traveler reviews

Filter by traveler type

based on 14 reviews
  • Cleanliness 6.3
  • Location 9.1
  • Room Comfort/Standard 6.6
  • Service 7.3
  • Value for money 6.9
  • Food/Dining 4.6
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Charmaine from Australia
2 Bedroom Apartment
Stayed one night in March 2016
Amazing stay
Friendly staff, location and decent room size
Reviewed March 17, 2016
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norbahiyah from Malaysia
Families with older children
2 Bedroom Apartment
Stayed 2 nights in February 2016
Awesome place to stay for a family trip.
The Best location to most attraction areas is SUPERB. either walking , by bus or by trains.
Rooms are great but could improve by giving WIFI Free as no WIFI Services. the Sofa and dining sets needs a refurbish so that can be rated as 4 star hotel. Location is excellent for many things to do and great places nearby to Eat. Receptionist needs to be more informative and can advise the best way to move around and places one must go.
Reviewed February 28, 2016
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John from Australia
Families with older children
2 Bedroom Apartment
Stayed one night in January 2016
Dirty, accommodation, description not correct for
Reviewed January 11, 2016
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Peiman from Australia
Families with older children
2 Bedroom Apartment
Stayed 3 nights in December 2015
Cheating Hotel
location and reception behaviour was not bad
We are not happy at all because it was not as expected in your web site, Although it's partially your fault as well whereas it's cheating if you don't say real things about hotel, The problems were as below, - You didn't mentioned parking charge in room conditions and once we arrived there they said parking is $28 per night, ( you're saying it's written under the page but it's unacceptable for me ). - The other option that was important for us, cooking in hotel that pictures in your ads was showing we can cook in this hotel apartment but again when we arrived there they said its prohibited, - Internet didn't work in all three days we been there, - All sofas,table,chairs ... we're very old and in very bad condition that all my family didn't like use them, - They charge for all consumption materials such as soap, toilet paper and so on, which is their responsibility to fill up them every day, - Even they mentioned in they ruled that guest must clean apartment before checkout, redicolous, - It was first time for me that hotel ask for bond ( $350) for paid hotel and while they have our credit card number, Totally I didn't expect Agoda advertise such this hotel,
Reviewed December 31, 2015
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Vicky from New Zealand
Solo travelers
2 Bedroom Apartment
Stayed 4 nights in November 2015
good location
staff,location,air condition in bedroom
location was good.staff friendly. the place was not that clean,couldn't, use the cooking facilities, dishwasher.pay for WiFi. wine bottle opener available but no wine glasses.
Reviewed November 18, 2015
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Roland from Singapore
Families with young children
2 Bedroom Apartment
Stayed 4 nights in September 2015
Good Value For Money
Value for Money, Location & Space
Excellent location. Easily accessible to all major attractions & eating places in Sydney. Good space for couple with up to two !kids. Staff at reception were friendly and helpful during check-in & checkout. The only bug-bear is the need to clear one's garbage before checkout and there is also no room cleaning service throughout our stay. Make us feel that it is more of a self-serviced apartment rather than a serviced apartment
Reviewed October 05, 2015
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Edward from United States
Families with young children
2 Bedroom Apartment
Stayed 5 nights in August 2015
Great Apartment in Great Location
Great location. Two-bedroom services apartment perfect for a family of four people. Comfortable and spacoius apartment.
A very enjoyable and cozy one-week stay in a serviced apartment located day in the middle of the action in Sydney.
Reviewed August 29, 2015
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Vicie from New Zealand
2 Bedroom Apartment
Stayed 3 nights in July 2015
Very sbu-standard conditions
We did not find out until we got to the apartment that we could not cook in our room (we read this in a brochure that was handed to us). The reason for booking this apartment was so that we could cook. There was a fully functioning oven in the kitchen and a dishwasher that was broken, the internet was not working, there was 4 wee sachets of coffee and I asked for more they could not find any (23 stayed 3 days). The window and door in one room (on the first floor) was not locked, when I asked for a key to lock it they didn't have one - not very security minded which made us not want to venture out of the apartment and leave valuables in there - there was no safe. The kitchen was very dirty and we had to buy cleaning products to clean this as we were afraid the hotel would charge us for uncleanliness - there was a charge for not doing your dishes when you leave and lots of other charges if you did not clean or do certain things before you checked out! Not a good experience at all.
Reviewed July 24, 2015
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Rose from New Zealand
Families with older children
2 Bedroom Apartment
Stayed 5 nights in June 2015
Highly recommend
Location was perfect for all that we wanted. Clean and excellent facilities. 2 en suites and great size apartment. Helpful staff
Will definitely use again and have recommended to family and friends.Perfect location. 3min walk to Harbourside Mall and light rail. Only problem is the wait for refund of bond.Please advise customer to bring cash for bond.
Reviewed July 05, 2015
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Nicola from United Kingdom
Families with young children
Stayed 3 nights in September 2014
Great Location and Value for Money
Location, Staff Friendliness & Roof Top Terrace
We had a very comfortable stay at this hotel, the staff were very helpful and friendly and the location was awesome. 2 mins stroll to Darling Harbour, access was directly across the road through the Novotel and Darling Harbour Shopping World :) We did have a couple of small issues when we arrived, like the kettle and washing machine not working, however the staff were extremely prompt in finding a solution and fixing these issues for us. Would stay there again.
Reviewed September 27, 2014
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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