Worth for money”

Walking distance to Mtr & train (hung hom station). Shuttle bus brings you to nearest location (tsim tsa sui), n walking distance to china Ferry Terminal. Room is clean and big, staff friendly, wifi also strong. Importantly, next to HK Colesium because we are there for Andy Lau concert. Pleasant stay and thank you to Harbour Plaza Metropolis. Highly recommended.

Review Harbour Metropolis”

This hotel is just beside Hung Hom Station, linked by an overhead pedestrian bridge that leads to the Harbour Metropolis Mall. Very accessible, lots of bus services and railway (East Rail Line, West Rail Line). Overall, a pleasant stay. The staff are highly professional, the room is very clean and comfortable, room service done well, check in was smooth, well worth the 4 stars

Nice staff but problems with cigarette smoke”

I stayed for a week. The location is good, as it's very near to Hung Hom station. I interacted with the staff about a dozen times, and every time they were helpful and easy to deal with. The room is what you would expect in Hong Kong at this price level. I would claim that the service provided by the staff is well above average in my experience. I used the laundry service once: very good service but came at a very high price for being Hong Kong. I also used room service once: the food was double the normal price and below average quality. I never bothered with the breakfast or other meals as there are many options nearby. My main problem was that other guests smoked on the non-smoking floors of the hotel. I'm quite sensitive to cigarette smoke and don't want any of it around me. After a few good nights in the hotel, I woke up at 2 am because my room was full of cigarette smoke from a nearby room. My complaints were quickly escalated to the night manager, who politely offered me to change rooms, something I rejected because it was 2 am and I needed the sleep. I.e. he tried to get rid of the complaint instead of fixing the problem. Any hotel that takes their own non-smoking policy seriously would have cigarette smoke detectors so that staff can stop the violation rather than try to move complaining guests. I did change rooms the following day and wasn't bothered by smoke in the new room, but noted that there was smoke in the corridor even on this other "non-smoking" floor. Either enforce the rule or just admit that you allow smoking in all rooms. For this reason alone, I will not return to this hotel, even though I liked the staff. (I rated this smoke problem under "cleanliness". The room was actually cleaned very well.)

I was offered and given first class treatment. The staff were particularly helpful and took the time to assist in every way.”

I would recommend the Harbour Plaza Metropolis to anyone and when I return to Hong Kong I will be staying there again.

At hand always ”

Coming from China by train is one of the best options, just crossing a bridge from the Station.Tree of the four times I stayed here they gave us an upgrade, very nice detail. The room was a little apartment a living room and a kitchen, next to the swimming pool, more than great. Even though it is true that you are surrounded by a maze of highways but you have not only the free shuttle bus to TST ,every 20 min and takes just 5 to get there, also the metro in Hung Hom Station but also you can walk through elevated footbridges to east Tsim Sha Tsui, the main promenade overlooking Hong Kong island and another one at the end to the mall attached to the Hotel ( with restaurants and coffee shops) and you can walk a few blocks to Whampoa ,with malls and restaurants and the waterfront overlooking the other side of HK. Ask for directions at the Hotel.

Excellent location, with surprise (free upgrade to one bedroom suite”

Location: 5 minutes walk from Hung Hom Station, with a shopping mall nearby, and 15-20 minutes walk to Tsim Sha Tsui East, the hotel also provided shuttle bus service to Tsim Sha Tsui as well. It's quite convenient! Service: The staff are not effective, they worked very slowly and I was waiting for more than 10 minutes for the check-in procedure! However, I was also surprised that I was upgraded to the one bedroom suite (I originally purchased the superior room only). Room condition: The room was on the 20th floor, with excellent night view of Victoria Harbour and TST east area. Room was also very clean and tidy. Overall this hotel is very good!

Convenient lacality”

This is the 3rd time stayed at Harbour Plaza Metropolis & still find it convenient near to Hung Hong MTR. The room is considered spacious in HK standard. I shall return again when visit HK.

Perfectly located, clean and with efficient staff.”

The look of the hotel from the outside somehow misleading as it offers good efficient **** service and a very comfortable stay especially for those who travel by using Hung Hom station.

Very good”

Had a pleasant 4 nights' stay on a first time trip to HK. Found the location nice as it was near the Hung Hom MTR station. Was also able to walk to other popular districts while exploring the city. However, realised belatedly that the express shuttle bus from the hotel to the airport requires a 3 hour reservation, which was not stated on the "special checkin instructions" provided after booking, and I had to make last minute arrangements to the airport to catch my flight. Would have been better if that information was available freely, as other shuttle buses from the hotel do not require any prior reservations and guests can just join the queue near the valet service at their own time.

Good to be back at HPM HK”

Stayed here before, hotel now much busier with Hung Hom MTR stop now easily accessible from adjacent shopping mall. Still excellent.

Great Location, exhausted and long suffering staff”

The best location for catching an early train to Guangzhou, (till Austin comes on line, hopefully the sooner the better). I really feel sorry for the staff who have to cope with the most challenging environment, catering to the clientele using this hotel. I stayed here many years ago, it was world class service but not now. The staff look completely exhausted dealing with the most challenging antics of the hotel guests. I was not even greeted when I arrived by taxi, the porter at the front gate just told me to take my own bags, like everybody else (I suppose). I have never been greeted like this by any international class hotel even a lowly 2 stars hotels!! Then he reluctantly helped me (sensing I was rather at a loss) to take my case to join a long queues for check in. Of course, my case on wheels is the smallest in the queue. (those who travelled to China will know what I am describing!). On my return from China, I collected my case left with the hotel for a few days. The staff just told me to line up for a taxi without even offering to help me with my case. Amazing attitude (understandable though) from long suffering staff. My respect and sympathy for them. My efforts to 'Insure Prompt Service' helped and I went on my way, with the staff helping me, but never ever to return to stay. I rather stay next time in any hotel in Tsim Tsa Tsui and wake up that little bit earlier and take a taxi to the Hung Hom station.

Good Location”

Nearby Hung Hom Train station(MTR). Nearby Whampoa Area, you can enjoy a lot of local good food. Nearby Victoria Harbour, walking distance around 15-20 minutes, you can enjoy the night view as well.

Unbelievable value”

Easy access to Hung Hom train station, connected to shopping malls, various restaurants on-site and within 5 minutes walking distance.

Good location ”

This was our second time staying here. The room we had was smaller than the first time. The staffs are friendly and helpful but the front desk staff who checked us in (both time are the same one) was a bit careless. The first time was the keys couldn’t worked and the second time was also the keys’ problem ~ I booked twice (4 nights + 2 nights) so I told him to arrange that we don’t have to checkout and checking again and he told us he had arranged everything and we don’t have to checkout in between. But after the fourth nights we ain’t able to use the keys (we gotta go to the front desk to renew them). It’s just a very small matter but hope the staff can be more careful next time. We will still go back there when we go to Hong Kong again.

Close to train station and next to Tsim Sha Tsui”

Close to concert area, so very crowded during concert days, but their location is next to hung hom train station and walking distance to East Tsim Sha Tsui.

convenient location and clean room”

The room was clean and okay in terms of size for business stay. The location is parfait if you plan on going to Shenzhen, located within Hung Hom station which is in direct line to Shenzhen. In terms of staff, they were very attentive to your needs, during last I left my tablet in the room, they were keen to help me retrieve it.

Perfect location if you’re going to concerts.”

The hotel is right next to the Hong Kong Stadium and the subway station. It’s a 2 minute walk after the concert! There’s a mall connected to the hotel so it’s easy to find food too. I would highly recommend it if you’re going to concerts in Hong Kong!

It is a good option in Hung Hom”

We didn't stay long enough, but it provides perfect location in Hung Hom......F&B outlets inside hotel could bit a bit pricy but if you go around the area, plenty of good and cheaper food.

Convenient location ”

Good location next to hung hom station. Queue for around 1 hour to check-in in the midnight, maybe due to the sudden suspension of transportation around. The room is spacious but old with a big balcony including a wooden bathtub. A dead cockroach was found and a mosquito bit us when sleeping. The room was wet without dehumidifying device. In washroom, the towel was dirty and stained. And, no shower gel was provided but only 2 bottles of shampoo.

Very good”

right next to Hung Hom Station. If you are taking airport express, then the Bus K1 drops you off there as 4th stop from Kowloon Station. Beautiful patio overlooking the bay and Hongkong Island. Great Breakfast selection!