Recent customer comments

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Very good



based on 1028 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 6.4
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Ameerah from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in June 2014
ALL is OK
ALL is OK
ALL is OK
Reviewed September 03, 2014

Chin from Malaysia
Business traveler
Deluxe King
Stayed 2 nights in December 2013
Good location
Location, distance and convenience
Generally its ok, a fresh renovation would be good
Reviewed September 03, 2014

markus from Malaysia
Business traveler
Superior Twin
Stayed 4 nights in August 2014
quiet and central
central location. near to water front. near to malls.
A quiet stay. Easy to get taxis. Near to old part of kuching.
Reviewed September 01, 2014

Alex from Malaysia
Business traveler
Deluxe King
Stayed 2 nights in August 2013
overall good
overall good
Overall good
Reviewed August 30, 2014

SOOK from Malaysia
Group
Superior Twin
Stayed 2 nights in August 2014
good location.
cheap. near to restaurantsdand waterfront.
Reviewed August 30, 2014

Yvonne from Malaysia
Group
Superior Twin
Stayed 2 nights in August 2014
Located in the middle of the city
Location, Value for Money, Clean
Helpful staff that help us arrange city tours around Kuching. Arrange shuttle van for us to the Sarawak Culture Village. The location of the hotel is right in the middle of the city. Easy access to the waterfront and lots of shops around. Restaurants are just a few minutes walk around the hotel.
Reviewed August 28, 2014

Chai from Malaysia
Group
Superior Twin
Stayed 4 nights in August 2014
Great location
Great location, friendly front desk staff, good room housekeeping
Arrived about 10am at the hotel, thought of drop the luggage at reception and return to check in after 2pm. Friendly front desk staff (sorry forget to ask for her name)offered to check if the room available then can straight check in. Thumbs up for this helpful staff! Overall this 4 nights stay was comfortable and enjoyable!
Reviewed August 25, 2014

Colin from United Kingdom
Couple
Superior Twin
Stayed 8 nights in August 2014
Good location - efficient - clean
Location, Location, location
Decent hotel, all mod cons, comfortable, efficient, little dull and without character. But totally fine. Only real complaint is the rubbish wi-fi connection in rooms, it is practically none existent. There is really only a reliable connection in the lobby. If you need good wi-fi in your room, I would avoid this hotel.
Reviewed August 22, 2014

sammie from Malaysia
Couple
Superior Twin
Stayed 2 nights in August 2014
Cigarette smell on carpet
Good location - near to eatery and kuching river.
Staying in level 6. Once lift open all I can smell is the cigarette on the walk way.
Reviewed August 19, 2014

Chai from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in March 2014
A decent hotel
Location, price and good breakfast
The hotel is located close to a new shopping mall. It is only about 15 minutes walk away. The room is quite small but clean. The breakfast is quite decent. Service is recommendable. For the price we paid, it's definitely nothing to complain about.
Reviewed August 18, 2014


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