Recent customer comments

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Very good



based on 1029 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 6.4
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Norman from Malaysia
Business travelers
Superior Twin
Stayed 2 nights in January 2014
Air conditioning need servicing
Clean room. Good wifi connection. Good location.
This time is my worse experience with air conditioning blowing hot air after midnight even with temp settings at 18 degrees. Not my first experience here. This hotel air conditioning maintenance need to improve significantly with regularly. Regarding iron and ironing board on-loan is big hassle to guests. When I leave them outside room after use and remain uncollected. Other guests unknowingly pick them into their own room, that making me receive multiple calls from management regarding the uncollected iron and board that go missing. This hotel may have to review their policy. Very comfortable pillow and bed. Shower gel is rather too strong on my skin and hair especially it is without conditioning.
Reviewed August 01, 2014

Hai from Malaysia
Groups
Superior Twin
Stayed 1 night in June 2014
na
good
Reviewed July 22, 2014

Quarn from Malaysia
Families with older children
Deluxe Family
Stayed 2 nights in July 2014
Comfort, Clean, Centrally Located, Convenient
Value for money, Friendly Staff, Close to shopping area.
Value for money, Friendly Staff, Close to shopping area. Comfort, Clean, Centrally Located, Convenient.
Reviewed July 21, 2014

Mazliza from Malaysia
Business travelers
Deluxe King
Stayed 1 night in July 2014
OK
Near to city, and airport
OK nice
Reviewed July 14, 2014

ESNAN from Malaysia
Business travelers
Superior Twin
Stayed 3 nights in June 2014
Easy access to favourite destination in Kuching
near to shopping area
fairly good. Easy access to many places of interest. Limited parking and waiting area. A bit crouded aspecially at time of check in and check out due to small waiting space at the lounge. But fast check out process
Reviewed June 30, 2014

Yii from Malaysia
Couples
Superior Twin
Stayed 2 nights in May 2014
relaxing
shopping, dinning, relaxing
Reviewed June 28, 2014

Jui from Malaysia
Business travelers
Superior Twin
Stayed 1 night in June 2014
friendly staff, clean room, big room and nice food
friendly staff, clean room, big room and nice food
friendly staff, clean room, big room and nice food
Reviewed June 26, 2014

ratih from Indonesia
Business travelers
Deluxe King
Stayed 1 night in June 2014
I don't feel comfort and safe staying here
Location only
Not comfort at all since room was quite old and the aisle to room smell like humid
Reviewed June 25, 2014

Chin from Malaysia
Business travelers
Superior Twin
Stayed 1 night in June 2014
good location
Centrally located.walking distance to tourist attratcion.
So far so good
Reviewed June 25, 2014

Shing from Malaysia
Groups
Deluxe King
Stayed 2 nights in June 2014
strategic location with public transport
Location, nearby riverbank
We stayed 2 nights in Harbour view hotel, hotel was centrally location in the city of kuching, rooms were clean but the rooms are quite old, some of the carpets were stained. But in overall the hotel was clean and will definitely come back and stay in the hotel next time when we visit kuching.
Reviewed June 25, 2014


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