Hard Rock Hotel Cancun All Inclusive
Hard Rock Hotel Cancun All Inclusive
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Guestroom Hard Rock Hotel Cancun All Inclusive
Guestroom
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Interior view Hard Rock Hotel Cancun All Inclusive
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Beach Hard Rock Hotel Cancun All Inclusive
Beach
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Location
Exceptional
9.2
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Excellent
From 13 reviewsSee what guests said
8.6
  • Air conditioning

  • Balcony/terrace

  • Mini bar

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Room choices
Deluxe Room
Deluxe Room
...
  • 39 m²/420 ft²
  • Shower
  • 1 double bed
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Family Room Deluxe
Family Room Deluxe
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  • 80 m²/861 ft²
  • Shower and bathtub
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Single Deluxe
Single Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
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Double Deluxe
Double Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
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Single Deluxe
Single Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
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Triple Deluxe
Triple Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
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Double Deluxe
Double Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
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Single Deluxe
Single Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
Enter dates to see prices
Double Deluxe
Double Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
Enter dates to see prices
Triple Deluxe
Triple Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
Enter dates to see prices
More about Hard Rock Hotel Cancun All Inclusive

More about Hard Rock Hotel Cancun All Inclusive

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Agoda Reviews (13)Booking.com Reviews (293)
8.6
Excellent
Filter by guest type:
Cleanliness8.2
Facilities8.3
Location9.2
Service8.9
Value for money8.2
Provided by verified guests of Agoda
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Showing 4 verified guest comments
9.2
LU from United States
Couple
Gold Deluxe Double Room
Stayed 2 nights in March 2018
Great location & staff & gym”
We stayed for 3 days and then went to the Ritz. At the age of 25, I really like Hard Rock more than the Ritz in Cancun. The atmosphere was relaxing and people are full of passion. Gym is way better than Ritz. Pool side has a lot of people with rock music almost all day. Really nice hotel, except the dirty spa bathtub.......
Reviewed March 13, 2018
4.4
Jason from United States
Couple
Diamond Deluxe King Room
Stayed 3 nights in November 2017
Cheap feel... food was bad... sewer smell in lobby”
We stayed only 1 night then moved hotels because of the bad experience. 5 different groups said they felt like the pool bar roofied them. The food was cheap and basic. The only good part was the layout of the pool. The rooms needed maintance, dark bathrooms. Overall the staff and food felt corny and cheap. The bars died by 11pm. Everyone went to bed early. The few people up were saying they passed out around 6pm that they thought they were roofied. I don't think I will ever stay with this brand hotel again. It definently doesn t live up to its name.
Reviewed November 13, 2017
4.4
Juan from Peru
Group
Gold Deluxe King Room
Stayed 2 nights in September 2017
Customer service in Cancún not as expected for Hard Rock”
They don't give a solution for a very bad smell in the room
Reviewed September 27, 2017
9.2
sacha from Switzerland
Couple
Gold Deluxe King Room
Stayed 4 nights in March 2018
Die ganz grosse Ueberraschu g”
Wir reisen sehr viel und haben einen gewissen Anspruch, daher war es für uns selber diese Tage eine neue Erfahrung All inklusive zu buchen. Ich muss aber sagen, dass die Qualität am Tage sehr gut war an allen Stationen wird nur frisch zubereitet und die Themen Restaurant waren mehr als gut ! Die Auswahl an Essen Top die Auswahl an Getränken unglaublich es werden nur Premium Spirituosen verwendet nie gedacht !! Wir hatten eine Rock Star Suite würde ich jedem empfehlen da es einen separaten VIP Bereich im 3 Stock gibt mit 2 Pools, Restaurant und Bar . Der Pool Service unschlagbar ! Überall war der Service unglaublich ganz selten so was erlebt grossen respect ! Auch nie so ein sauberes Hotel gesehen. Ich kann dieses Hotel jedem Empfehlen der Strand Ferien machen möchte und der Strand das Meer fantastisch ! Waren im Hayatt in Playa die haben gegen Bezahlung jeder Leistung nicht den Service geschafft wie hier
Reviewed March 11, 2018
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