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8.6
Excellent
11,151 reviews
11,151 reviews
"Friendly staff, clean room, got halal breakfast buffet for muslim traveler"
"Good location and hotel is clean, staff are very friendly"
"Hotel is very good location staff is coperative bt veg food is nt available"
"Location is good just in the heart of pattaya, swimming pool is huge and nice, food at the hotel also good, will stay here for the next."
"Room was clean & large enough."
8.9
Excellent
Location rating score
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Hard Rock Hotel Pattaya (SHA Plus+)
In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pattaya Beach Road, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Walking Street Pattaya as well as Pattaya Beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
More than 70% of SHA-certified establishment employees have been vaccinated.
At least 85% of on-site staff have received part of their total vaccination shots for COVID-19.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
14 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 0.5 km |
Location rating | 8.9 |
Nearest airport | U-Tapao International Airport (UTP) |
Distance to airport | 31.7 km |
What time is check-in and check-out at Hard Rock Hotel Pattaya (SHA Plus+)?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hard Rock Hotel Pattaya (SHA Plus+)?
Hard Rock Hotel Pattaya (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2800 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hard Rock Hotel Pattaya (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Hard Rock Hotel Pattaya (SHA Plus+)?
Wake up to a great à la carte breakfast at Hard Rock Hotel Pattaya (SHA Plus+). There's an additional charge of 700 THB for adults and 13 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hard Rock Hotel Pattaya (SHA Plus+)?
Hard Rock Hotel Pattaya (SHA Plus+) features 3 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Hard Rock Hotel Pattaya (SHA Plus+)?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hard Rock Hotel Pattaya (SHA Plus+). Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, event decoration and music entertainment are offered to help your event go smoothly.
Can business events be hosted at Hard Rock Hotel Pattaya (SHA Plus+)?
On-site venues and convenient event services make Hard Rock Hotel Pattaya (SHA Plus+) an ideal choice for hosting meetings. The 6 venues can accommodate up to 200 people.
What is the smoking policy at Hard Rock Hotel Pattaya (SHA Plus+)?
Hard Rock Hotel Pattaya (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.
What restaurants are nearby Hard Rock Hotel Pattaya (SHA Plus+)?
Restaurants including Hard Rock Café, Jasmin's cafe and Suttangrak are popular in Hard Rock Hotel Pattaya (SHA Plus+)’s neighborhood which is known as Pattaya Beach Road.
What popular shopping places are close to Hard Rock Hotel Pattaya (SHA Plus+)?
Shopping options in Hard Rock Hotel Pattaya (SHA Plus+)’s Pattaya Beach Road neighborhood include Central Festival Pattaya Beach, Royal Garden Plaza and Mike Shopping Mall.
What are popular attractions near Hard Rock Hotel Pattaya (SHA Plus+)?
Hard Rock Hotel Pattaya (SHA Plus+)’s location in the Pattaya Beach Road neighborhood makes it close to famous attractions including Beach Rd, Teddy Bear Museum and Louis Tussaud's Waxworks.
What popular beaches are close to Hard Rock Hotel Pattaya (SHA Plus+)?
Hard Rock Hotel Pattaya (SHA Plus+)’s Pattaya Beach Road neighborhood also includes Pattaya Beach.
10
"Friendly staff, clean room, got halal breakfast buffet for muslim traveler"
Ahmad
|
March 4, 2023
10
"Good location and hotel is clean, staff are very friendly"
Pei
|
February 2, 2023
10
"Hotel is very good location staff is coperative bt veg food is nt available"
Vaibhav
|
March 29, 2023
Hard Rock Hotel Pattaya (SHA Plus+)
See the best of Pattaya with a stay at Hard Rock Hotel Pattaya (SHA Plus+), which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Hard Rock Hotel Pattaya (SHA Plus+) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Pattaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Guestrooms at Hard Rock Hotel Pattaya (SHA Plus+) are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Hard Rock Hotel Pattaya (SHA Plus+) include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hard Rock Hotel Pattaya (SHA Plus+) has a selection of cuisine types including halal options. Have fun at night with your travel companions right at the hotel's bar.
Hard Rock Hotel Pattaya (SHA Plus+) promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
There are many attractions to discover within close proximity to Hard Rock Hotel Pattaya (SHA Plus+). Photograph yourself in front of The Sanctuary Of Truth located 3.7 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Pattaya Beach located 970 m away.
Reasons to stay here
This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
8.7
Swimming Pool
538 mentions
Breakfast
220 mentions
Beach
162 mentions
Food & Dining
126 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
The breakfast is a-la-carte.
To help keep guests safe and healthy, the property has established safe and sound as a new standard
This program focuses on enhanced cleaning practices, social interaction guidelines, and workplace protocols.
this is mandatory including wearing masks in all public areas of the hotel, lobby, lounge, corridors, social distancing, and so forth
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
Show reviews that mention
Well established hotel with kind staffs ”
i had stayed here since their early days and decide to come back from such wonderful experience. this time, we had a pleasant stay starting with a kind upgrade to sea view room by front desk. room was newly renovated, comfortable bed and pillows while TV is too small for today’s standard. only one issue for the room was the hot water which was not stable at all and need an urgent attention and improvement. breakfast served with choices of American ,Thai, Chinese congee and noodle set and you can order as much as you wished. Overall, it was a nice stay and return to stay again soon.
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Great Staff!”
Stayed here many times, best value and location for the $ compared to similar properties. Staff is friendly and attentive. Jeanna at the front desk is world class, she’s efficient and accommodating, knows how to make guests feel special and welcomed. Beds are extremely comfortable, rooms are clean and big with great views. Pool and recreation area are always fun with activities for adults and children. Thank you HRH!
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Dear Ryan, Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Thank you again and I hope we’ll have the opportunity to welcome you back to Pattaya. Warmest regards, Jorge C Smith General Manager
Everything is perfect”
The General manager left me a personal note since I am a return visitor and Ann and Somo left a birthday cake for my girlfriend because it was her birthday. The rooms and everything is super clean and the location is on the beach. The pool and all amenities, food, restaurants are all excellent. It really was a perfect weekend!!!! I will never stay at any other hotel or resort in Pattaya - this is THE BEST PLACE!!!
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Best In every category ”
From the minute you arrive you’re treated like a VIP. The safety procedures for Covid are in place, everything is immaculate clean, the location, amenities and service are 5 star and it’s right on the beach in the heart of everything. Shhhh it’s the only place I stay now when I visit Pattaya. The GM and staff are incredible. Bravo 👏 you are simply the best
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Dear Scott, We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us. We look forward to welcoming you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
Very comfortable stay”
On our the first visit everything was perfect (services, staffs, food, room, swiming pool) except for the slow checkout process. I took a survey and let the hotel know about the issue. On our second visit we got our room free upgraded which we are very appreciated. Also there was a noticeable improvement on checkout process speed which make this visit very impressive in every way. We will certainly keep revisiting Hard Rock Hotel Pattaya.
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Amazing Hotel”
I didn't think a Hotel of this quality existed in Pattaya. The rooms and facilities were amazing. I could not have found a better hotel to enjoy my time in Pattaya. The swimming pool was one of the biggest and best pools I have seen and the rooms were high quality and the beds so comfortable. Very high-end hotel and a great choice to stay. I will be back again.
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Great hotel for family with kids”
It was my birthday trip. I received a lovely birthday cake for two days during our stay. My daughter loved the pool, and so did we. The breakfast was great. The chef made a new hot pancake as per our request. The noodle soup was super delicious. The staff was friendly. This hotel is located in a perfect location. 10 minutes walking to Central Pattaya. The only negative feedback from me was about the Kids club that you have to pay 100 baht/hour (but the staff at the club was lovely - I liked her :) and all amenities in the restroom was made for Male only as the scent was so masculine, not for women at all.
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Thank you for staying with us at the Hard Rock Hotel Pattaya and I appreciate your feedback towards your experience at the hotel. I was most pleased to read you highlighting the team members in kitchen, roxity kids club,etc. and I will certainly share the recognition that they deserve. I have also noted the comment that you mentioned about the service price at kids club and bathroom amenities. Thank you once again, and we look forward to welcoming you back. Please contact us so you can take use of our return guest program, with discounts and other benefits.
Comfortable rooms best pool. ”
The hotel is wonderful. The rooms are comfortable and even have free movies. Restaurants are exactly what you would expect from hard rock. The ribs are great. The housekeeping does an excellent job. And anytime I called Ema at the front desk she was able to help right away with any needs. Cant wait to come back.
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A very nice family hotel”
The staff were very friendly and attentive, the facilities were excellent, the buffet breakfast was delicious. Me and my girlfriend had a very relaxing weekend here and the families here looked like they were enjoying themselves too. The rooms were clean, well specced and extremely comfortable. We will consider staying here again in the future
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Dear Shaf, We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us. Please think of us when planning your next escape to Pattaya and we look forward to welcoming you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
Traveling with senior”
Staff are really well train and polite. They are all have great service mind. Excellent service since we arrived till we checked out, offer wheelchair as we needed without requesting from us. Hotel is clean and nice. It is very convenience to go around with wheelchair. We are really please with our stay.
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Dear Khun Potcharapan, Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. Thank you again and I hope we’ll have the opportunity to welcome you and your family back to Pattaya. Warmest regards, Jorge C Smith General Manager
Brilliant ”
Check in was really good even with the covid restrictions that were in place, rooms a good size and very comfortable bed , shower great, facilities on site are excellent, restaurant food is great, all of the Hard Rock staff are absolutely first class nothing is to much trouble always smiling and helpful ( special shout out to all the pool staff what a great job they all do especially in all that heat ) overall an absolutely brilliant experience will definitely stay again, and I will also be trying Hard Rock in different locations in the future
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Great location”
Apart from a very convenient location, the staff at this hotel were absolutely superb. Friendly, efficient and extremely helpful in every aspect. The room was spotless and the bed ultra-comfortable. Breakfast offered a wide variety and both the a la carte and buffet options were good. Shall return!
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Dear Eric, We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager
Relaxing getaway”
We had a really relaxing week at the Hard Rock Hotel. The staff were super friendly and helpful. The pool and facilities kept us entertained. The location to the beach and 2 large malls was excellent. The cleanliness was exceptional, we felt very well looked after. We will definitively come back again.
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Good location and nice room and services ”
A hotel is in a good location and hotel staffs are very friendly and helpful. A room was clean and serve with unlimited of bottles drinking water and ice at room. Breakfast is nice and a lot of choice to choose.
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Dear Khun Umarak, Thank you for staying with us and for posting comments about your stay. We appreciate the feedback and look forward to welcoming you whenever you visit Pattaya. I am also pleased to learn that you enjoyed our facilities and service from the team. I will be sure to pass on your kind words. Thank you again for choosing to stay with us. Warmest regards, Jorge C Smith General Manager
Sehr gutes Hotel”
the hotel is very good. The rooms and bathroom very clean, the beds great. A nice pool and wellness. The location is great right on the beach road. Food and breakfast tasted very good, we like to come
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Always wanted to stay here”
We are a family with pretty much grown kids. We got connecting rooms with balconies facing the ocean. That’s a premium room, but when on vacation I want to sit and have coffee and take in the ocean in the morning. With that said, the balcony rooms are only on the top floors. The lower floor rooms are slightly bigger by the amount of the space that the balcony takes up. What I am getting at, is the room is adequate in size, but does not seem overly large. However, I would not trade that square footage for my wonderful balcony and outside ocean air. Breakfast here is superior to any place we have stayed. Housekeeping was excellent. I really liked the three person crew that serviced our rooms. Front desk personnel were friendly and efficient. Bellman was great as well. He always had a nice greeting for us. If you have kids, the pool here is a treat. Several staff led activities take place during the day, such as rock climbing wall and stand-up paddle board lessons. The only thing that I that I did not particularly enjoy was the low light, dark theme hallways on the guest floors. Fire escapes were clearly marked and unobstructed. (I always check) All around, we had a great, problem free stay here over 5 days. I would highly recommend.
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Dear Bruce, Thank you very much for your review and for staying with us at Hard Rock Hotel Pattaya. I especially enjoyed reading your comments about my colleagues, whom I believe do set our hotel experience apart. I have noted your comment about the lighting and will review with our team for further improvement. Thank you very much for your constructive comment. We look forward to having you back again next time you visit Pattaya. Warmest regards, Jorge C Smith General Manager
Empty beach and crowded hotel”
We went to Pattaya just for a night to see what Covid-19 has done to Pattaya. Sadly, it sure is having a major effect with the community. However, the hotel was quite full with tourists. Many of them spent time at the pool and went out shopping. The location of the hotel is excellent as it is surrounded by shopping malls, shops, and of course the beach. Good hotel, I strongly recommend
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Clean and near to beach”
Clean and comfortable room. Nice swimming pool and friendly staffs. Just across the beach. Quite far from the entertainment road, possible to walk but far. However, the public transportation is easy, cheap and fast. Family friendly hotel.
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My team and I would like to thank you for choosing to stay with us at Hard Rock Hotel Pattaya and for taking the time to share your feedback. I am delighted to read that you enjoyed the overall service and found our location convenient. Please think of us when planning your next escape to Pattaya as we would like to welcome you back again for another memorable experience. Warmest regards, Jorge C Smith General Manager
Beyond Expectation!”
We haven't expected much about the services since the theme of the hotel is kind of modern, surprisingly, all of their staffs are cheerful, friendly and very polite and the services are excellent equally with leading 5 stars hotel. The location is convenience with a few minute walk to the beach. There are several restaurants provided in the hotel with a huge portion of each dish. We had a lovely weekend and will definitely go back if having a chance.
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Best experience ”
*Staffs were very friendly and accomodating. *Rooms were very pleasant and clean. *Amenities were great. * Breakfast were delicious. *Hotel is at beachfront. *Near Terminal 21 mall and Bus Station.
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Dear Khun Trissia, Thank you for the excellent review for Hard Rock Pattaya. We are very happy to hear that you had a great stay at our hotel and we really appreciate your compliments about our rooms, team members, food and location. We strive to create one of a kind experiences and provide a high level of service for our guests. Your patronage is greatly appreciated and we hope to welcome you back again the next time you visit Pattaya. Merry belated X'Mas & Happy Rockin' New Year! Warmest regards, Jorge C Smith General Manager