Excellent 8.2
Based on 4029 reviews

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About this property

Description

Hard Rock Hotel Penang is located on the famous beaches of Batu Ferringhi. The resort features 249 rooms with its hip and stylish decoration and is suitable for all families, couples, or single travelers. The lagoon deluxe room features direct access to the pools for the guests’ greatest comfort. Rooms at Hard Rock Hotel Penang feature great facilities to ensure guests a comfortable stay which includes iPod docking stations, 32” LCD TV with in-room on demand blockbuster movies, a DVD/CD player, an in-room safe, a hairdryer, mini bar, radio, coffee/tea making facilities, and IDD telephone. There are many activities for guests to do for entertainment. Guests can choose to tour the memorabilia or chill at the café and experience the night bands or even be entertained by the poolside rock agents. Hard Rock Hotel Penang also provides a 26,000sqft swimming pool, sand islands, and water slides for guests to enjoy. The recreational facilities of the hotel also features a teens club, football table, pool table, Roxity Kids Club, luxury spa, well-equipped gym, and two Hard Rock stores. With all the facilities and services, Hard Rock Hotel Penang is the perfect option for guests who want to experience great comfort.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Please be informed that the hotel’s swimming pool is strictly and solely for in-house guests usage only.

Effective in June 1, 2014, please be informed that there is a Local Council fee of MYR 3 per room night imposed by the Penang State Government that should be settled directly with Hard Rock Hotel Penang upon check-out (not included in the room rate and taxes stated herein).

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 22 km
Distance to Airport: 31 km
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 249
Time to Airport (Minutes): 60
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Verified traveler reviews

Filter by traveler type
Excellent



based on 4029 reviews
  • Cleanliness 8.6
  • Facilities 8.8
  • Location 8.0
  • Room comfort and quality 8.5
  • Service 8.6
  • Value for money 7.7
  • Food and dining 7.8
Sort by

Al from Philippines
Business travelers
Deluxe Sea View
Stayed 1 night in September 2016
The place is great!
The venue is really awesome. The staffs are polite and helpful.
Reviewed September 30, 2016

Ang from Malaysia
Families with young children
Deluxe Double or Twin Room with Sea View
Stayed 1 night in September 2016
Great, fun hotel
full of fun with my son.
Reviewed September 30, 2016

San from Singapore
Families with young children
Deluxe Sea View
Stayed 1 night in May 2016
Expensive but good for experience
Hotel was a bit expensive but a good place for an experience.
Reviewed September 28, 2016

Chun from Malaysia
Families with young children
Deluxe Hill View
Stayed 1 night in May 2016
Great, fun hotel
Great hotel with nice pool, facilities for kids.
Reviewed September 28, 2016

Gang from Malaysia
Groups
Deluxe Double or Twin Room with Hill View
Stayed 3 nights in September 2016
I'll come back again!
Clean, friendly staff, great location albeit a little expensive with tax included but it's all worth it! ;D
Reviewed September 27, 2016

JACKY from Malaysia
Families with young children
Deluxe Double or Twin Room with Hill View
Stayed 2 nights in September 2016
High expectation but not so....
If you would like to choose Hard Rock Penang as a gateway for your vacation during weekends, keep in mind. 1- No Parking available due to Wedding and Visitors for Hard Rock Cafe or normal visitation. I was asked to park 500m away from the Hotel. 2- The floors where my room located were just in the process of refurbish. Strong paint deodorant for the whole floors. 3- Staff. I am very disappointed with the Breakfast staff. As a guest, I was rush thru-out my breakfast. Hospitality at the lowest when the Staff/manager incharge of breakfast instruct you that you only have 10 minutes before the breakfast END. 4. My room was transform without my knowledge from the Housekeeping department. We went there with a 6 months old baby and request to joint the Twin bed. 1st night was ok. 2nd night, the housekeeping move both bed next to the wall beside the toilet. Big no No for room placement. Above is the Cons during my stay. Whats delight during my stay. 1. Have a beautiful swimming pool 2. Great live band 3. Location is far away from Town
Reviewed September 27, 2016

pua from Malaysia
Families with young children
Deluxe Hill View
Stayed 1 night in September 2016
Just normal
Nothing special
Reviewed September 25, 2016

Shahfee from Singapore
Families with young children
Lagoon Deluxe Room
Stayed 3 nights in January 2016
Nil
Nil
Reviewed September 23, 2016

Maziah from Malaysia
Families with young children
Lagoon Deluxe Room
Stayed 2 nights in February 2016
5 star !
very nice enviroment delicious buffet clean room, toilet nice view. will come back again
Reviewed September 23, 2016

Mohd from Malaysia
Solo travelers
Deluxe Hill View
Stayed 2 nights in September 2016
Great hotel in Bt Ferringi
The hotel is clean and the staff really friendly,delicious breakfast buffet and varieties too
Reviewed September 22, 2016



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