Don't miss out!
10 travelers are looking at this property right now | 16 travelers have booked today.
"Great hotel excellent food"
January 14, 2019
Free Wi-Fi in all rooms!
10 travelers are looking at this property right now | 16 travelers have booked today.
|Value for money||8.9|
|Nearest airport||Shenzhen Bao'an International Airport (SZX) - China|
|Distance to airport||27.8 km|
"Good place to stay while you will play at Mission Hills."
November 19, 2018
"Nice place and area, good for golfer"
November 22, 2017
"Convenient to MH mall, good for children and elderly!"
July 25, 2018
October 1, 2018
Located in the famed Mission Hills area, Hard Rock Hotel Shenzhen is the first of its kind to arrive in Mainland China. In spirit of a true Hard Rock fashion, Hard Rock Hotel Shenzhen combines modern Chinese architecture with the signature world-class service to deliver a lavish experience like no other hotel in Shenzhen.
Hard Rock Hotel Shenzhen aims to exceed expectations ensure an unparalleled sense of comfort for their guests. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping and gift/souvenir shop.
Book an all-access pass to the center stage of luxury and see everything the hotel has to offer. Stunning views, wall-to-wall luxury, and legendary amenities take your vacation or business trip to the next level with 258 extravagant guestrooms and suites located in the heart of Shenzhen. Whether it is an adults-only escape or world tour with the family, the hotel got the goods to make the most of your getaway in Shenzhen. From thrilling amenities to spacious guestrooms, Hard Rock Hotel Shenzhen hits the spot in many ways.
"Excellent customer service."
November 30, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Everything was perfect, bathroom was big and luxurious, bed was comfortable and good breakfast spread. Location was a little far from the city but there is a shopping mall just opposite the hotel. Would definitely visit again!
Good hotel for family with kids”
Hands on hotel manager handing out easter bunnies to kids at check-in, also there to meet and greet guests at breakfast and helped cleaned tables during busy times. Fun easter activities that the kids enjoyed very much. Room is clean, breakfast good variety, and guitar lending service is a nice perk. Only downside is pool opens for a short time from 11am-8pm. MH mall across the street is also good fun with lots of food options. Would love to see a traffic light installed between hotel and mall as its a little dangerous to cross the road with lots of heavy trucks passing thru. Will not hesitate to stay again next time.
Great location with Shopping mall nearby.
This Hard Rock Hotel was very good, big, clean and comfortable. It is very close to the shopping malls and the site seeing places. One thing should be improved which is if the hotel can provide the shuttle bus or some kind of transportations between the Lo Wu/Lok Ma Chau boundary points and the Hard Rock Hotel.
spacious with good view but many visible dirt and dust ”
The room is spacious, nice furniture. Well designed bed sheet with little guitars embroided on it. However you can see the tiles next to the sink are with dirt stink that’s uncleared and the furniture have scratches marks The towels smell as well as the robe. Things are not clean when you look closer I hope the hotel should also pay attension to the detail instead of just a general cleanliness
Overall the hotel and room is new and clean. Staff are in good manner, just doubt we picked the Sky Deluxe King Room but offered the room on 11/F which is not "sky" at all (to supplement, there are 26 floors for this tower). The facilties/ variety in the gym room are satisfactory. Pity that the live band lonuge is closed and opening hours of swimming pool only from 12nn to 6pm which is rather hard to catch a time after our check-in. In fact, the location is quite far from core district; we took about 30mins from Qinghu station to Hard Rock by taxi. The malls/ shops and restaurants neaby are fine and enough to spend 2D1N short trip in this resort area.
Trendy and hip hop hotel ”
The hotel is aim for couple but also welcome kids. It is very well decorated and hip hop style. Afterall, you can expect all the Hard Rock hotel feeling in here. The hotel offer you to borrow electronic guitar and bass, together with a turntable with few classic vinyl, that is very interesting indeed. The location of the hotel is quite far away from Shenzhen City center. You would expect 40 to 45mins by taxi from City center, and there is not much other public transportation as alternative. Luckily, it is just next to the a big shopping mall which offer a good variety of food and kids entertainment like bouncing castle and IMAX theatre, park and playground. So, both adults and kids won't feel bored
Good hotel generally”
Big room, big bath tub (fills up fast too), Hard Rock Cafe is great. Only problem was front house staff have a big attitude... no greeting, no sense of service or basic manners. Concierge is non exsistant, they don’t help with luggage or opening car doors, it seems they are there for show and not to work, except to look miserable and sad..... terrible. Otherwise good hotel.
Awesome hotel ”
Indeed a nice, modern, spacious with a great touch of luxury room. Large work desk with a good adjustable chair and good light. WIFI worked to perfection and the breakfast selection was outstanding as well as the restaurant itself were high end style. All staff I was in contact with was offering excellent service and were polite.
More than expected”
Indeed a nice, modern, spacious with a great touch of luxury room. Large work desk with a good adjustable chair and good light. WIFI worked to perfection and the breakfast selection was outstanding as well as the restaurant itself were high end style.
Poor staff service”
Staff can't speak English! N when we check in at 1pm, the staff told me she's too busy help ppl check out, n called me come back after 2pm！That's the first time I heard from a hotel staff! We check in again at 3pm, they gave me the last room which I mentioned at agoda that no first or last room! We were all so furious! I said I must complain to the manager then suddenly has the other room at the same floor! Seriously! I would never come back
Be careful of reception's upgrading offer”
Location is good. Very close to the shopping mall and the park. Free parking is available, don't pay a price for it! I like the lounge on the first floor with a live band. The reception (Fu) sold me an upgrading offer from a standard double room to a Studio suite, but in fact, i don't feel it is a good value for money. He also sold me a buffet offer and even said the shops in the shopping mall don't open in Ching Ming and i may find difficulties to find something to eat, but of course, he lie.
Room is new, clean and spacious. Everything is as shown in the picture. Some facilities and rooftop bar are not open yet. A big shopping mall is right opposite to the hotel. Many restaurant in there including famous Chinese hotpot restaurant, Hai Di Lou and Tan Yu. For adults, you can do bowling, go-cart racing, snookers until 6 am. Several playareas to entertain your children as well.
Amazing value, beautiful hotel, slightly far from things”
The hotel is absolutely beautiful; the decor, the room, lobby, it's modernly nice, yet doesn't have that over the top extravaganza which I like. Stayed in the deluxe king room (which is the standard room) quite spacious room, with a huge round bathtub that comfortably fits 2 right beside the windows looking out to the golf course and currently metro construction site. There is a pillow menu to choose the right pillow, you can borrow electric guitars and amp to rock your hearts out, and yoga mats to meditate afterwards, and blast some music with their Sony sound-bar + subwoofer set. The room is quite sound proof as well. We were blasting music, walked outside and were genuinely surprised how little noise we heard. there are also lots of nice touches and minor details that makes you smile and appreciate how much effort they put into designing the whole hotel. But I gotta say, it is a little bit far right now, about a 25 min cab ride from the closest metro station, and there is a mall nearby which all stores are opened, with an IMAX cinema, supermarket, some chuck e cheese type kids park. it's a decent mall, place is clean, there are several buildings that make up the mall, so all that is nice, but I just find the malls in the city centre to be more interesting and with better foods for some reason. there is of course the mission Hill golf course if you're into that. So overall, I loved the hotel, happy that I stayed there. I think it's perfect for families or couples that want to be away and spend some quiet time together. Most of all, it was roughly $85 USD a night (95 taxes in) which for the level of service and quality I got, was a steal.
Dear Mr. Tim, Greeting from Hard Rock Hotel Shenzhen! I would like to thank you for your staying with us and appreciate your honestly feedback for our online survey. Your excellent hotel experience is extremely important to us, I had delivered your compliments to our Hard rockers, and they are very proud for their Amplified service. We will be keeping consistent service and ensure your perfect NEXT stay. I wish we can see you back to ROCK very soon. Please contact me for reservation or if you need any future assist. Best regards, Greeting from Hotel General Manager
Fantastic Stay! We will be back!”
We had a night getaway at the Hard Rock Hotel and it was fantastic! the staff were so friendly, a real breath of fresh air for staying at hotels in China, very modern and western, staff speaking English and Super helpful, especially with the children, which made it a much more enjoyable stay for us parents! brought some t-shirts from the shop for the kids, which was very reasonably priced, and guests got an added discount, facilities were great, food was delicious, great drinks, exceptional band, overall we had a very lovely stay! We will definitely be back!
Dear Ms. Kuiti, Greeting from Hard Rock Hotel Shenzhen! I would like to thank you for your staying with us and appreciate your honestly feedback for our online survey. Your excellent hotel experience is extremely important to us, I had delivered your compliments to our Hard rockers, and they are very proud for their Amplified service. We will be keeping consistent service and ensure your perfect NEXT stay. I wish we can see you back to ROCK very soon. Please contact me for reservation or if you need any future assist. Best regards, Greeting from Hotel General Manager
Room is big and clean”
Nice hotel with CNY atmosphere ”
Trendy room with a big bathtub! Every kids have a welcome doll (George Pig) the year of Piggy! Breakfast arrangement is not very well as we assigned to a table which the previous customer had not finished yet...
Great room decorations. Perfect bath tub in the room near the glass window. The only disappointment is that the sky bar and pool was not available during our stay. And one staff in the hard rock cafe was not able to get our order correctly because she didn't repeat and confirm the order.
Modern and clean- still hear the traffic and horns as soon as they start in the morning. ”
Good sheets and pillow options and the quirky labels put a smile on your face. All very good including the breakfast. Shame the pool and rooftop bar was closed on my stay as would have made this a super hotel had a swim been able to be taken . Sarah, United Kingdom
A good hotel with ok service”
The room was good, spacious (typical China hotel room) and generally clean. But I expect the staffs to speak more English in an International chain hotel such as this, especially when it is located just outside of the most famous golf course complex in the world.
Hard Rock Hotel Shenzhen
Longhua New District
Longhua New District