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HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE
HARD ROCK VIP GUEST HOUSE

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9.4

Exceptional

114 reviews

114 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Giant 60 m
Guardian 140 m
Clinic grace 200 m
Mersing mini market 240 m
Klinik ilIshsan 290 m
Mersing 310 m
Pasaraya 540 m
KINI 610 m
Local Market 670 m
Hospital Mersing 880 m

HARD ROCK VIP GUEST HOUSE

345H & 345J, Tingkat 1, 2 & 3 Bersama Tingkat Atas, Jalan Ismail, (CALL BEFORE ARRIVAL / AFTER BOOKING TEL +6017-7870032), Bandar Mersing, Mersing, Malaysia, 86800 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandar Mersing part of Mersing, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Sparkling clean

Top Value

Check-in/out [express]

Excellent room comfort & quality

Complimentary WIFi in all rooms

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Restaurants

Wi-Fi in public areas

Family room

Kitchen

Car park [nearby]

Your dates are popular among travelersUsers are booking a place in Mersing every 17 minutes on Agoda.com
Value for money9.3
Location rating9.4

Rooms available at HARD ROCK VIP GUEST HOUSE

Apartment
...
  • Room size: 223 m²/2400 ft²
  • Outdoor view
  • 1 queen bed & 2 single beds...
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Apartment
...
  • Room size: 223 m²/2400 ft²
  • Outdoor view
  • 1 queen bed & 1 queen bed &...
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5-Bedroom Unit
...
  • Room size: 223 m²/2400 ft²
  • City view
  • 2 queen beds & 1 double bed...
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Apartment
...
  • Room size: 164 m²/1765 ft²
  • Outdoor view
  • 1 queen bed and 1 single be...
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4 Bedroom
...
  • Room size: 163 m²/1755 ft²
  • City view
  • 1 single bed and 1 queen be...
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5-Bedroom
...
  • Room size: 223 m²/2400 ft²
  • City view
  • 2 queen beds & 1 queen bed ...
Enter dates to see prices
Apartment
...
  • Room size: 164 m²/1765 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
Enter dates to see prices
4-Bedroom Unit
...
  • Room size: 163 m²/1755 ft²
  • City view
  • 1 single bed or 1 double be...
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 223 m²/2400 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed...
Enter dates to see prices
Family Suite
...
  • Room size: 223 m²/2400 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at HARD ROCK VIP GUEST HOUSE?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at HARD ROCK VIP GUEST HOUSE?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to HARD ROCK VIP GUEST HOUSE?

For those who wish to drive their own cars, HARD ROCK VIP GUEST HOUSE has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

What is the smoking policy at HARD ROCK VIP GUEST HOUSE?

HARD ROCK VIP GUEST HOUSE does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby HARD ROCK VIP GUEST HOUSE?

HARD ROCK VIP GUEST HOUSE’s neighborhood is Bandar Mersing which includes popular restaurants such as Calypso, Mersing Seafood Restaurant and Restoran ee lo.

What are popular attractions near HARD ROCK VIP GUEST HOUSE?

HARD ROCK VIP GUEST HOUSE is located in Bandar Mersing area, which is famous for attractions such as Mersing.

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Explore the neighborhood

What people love about HARD ROCK VIP GUEST HOUSE

  • 10

    Exceptional

    "Highly recommended for a big group and suitable for families."

    NURUL

    |

    December 28, 2020

  • 10

    Exceptional
    Location

    "Location very convenient."

    JIA

    |

    November 1, 2020

  • 10

    Exceptional
    Cleanliness

    "Cleanliness n spacious, friendly owner ."

    HUAY

    |

    October 6, 2020

Overall rating:

9.4

Exceptional
114 reviews
Cleanliness
9.6
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
Great place, spacious room and can accommodate lot of people...
Ahmad from Malaysia
Group
More about HARD ROCK VIP GUEST HOUSE

More about HARD ROCK VIP GUEST HOUSE

HARD ROCK VIP GUEST HOUSE

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by HARD ROCK VIP GUEST HOUSE. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel provides front desk services such as express check-in or check-out for guests' convenience.
The hotel is entirely non-smoking.
Rooms at HARD ROCK VIP GUEST HOUSE are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at HARD ROCK VIP GUEST HOUSE offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.


Reasons to stay here

Travelers love this hotel, scoring it higher than 89% of all other accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 91% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 91% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

8 mentions

Taxi

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Kitchen
  • Restaurants

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Elevator
  • Ironing service
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Fire extinguisher
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shared bathroom
  • Sofa
  • Towels
  • Umbrella
Location
345H & 345J, Tingkat 1, 2 & 3 Bersama Tingkat Atas, Jalan Ismail, (CALL BEFORE ARRIVAL / AFTER BOOKING TEL +6017-7870032), Bandar Mersing, Mersing, Malaysia, 86800
Exceptional
Location

9.4

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until22:00
  • Check-out from07:00
  • Check-out until12:00

The property

  • Number of floors4
  • Number of rooms 4
  • Year property opened2017
  • Most recent renovation2017

Reviews of HARD ROCK VIP GUEST HOUSE from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.6
Facilities8.9
Location9.4
Service9.4
Value for money9.3
High score for Mersing
Rating
9+ Exceptional (37)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (12)
Jun - Aug (16)
Sep - Nov (7)
Dec - Feb (6)
All guests (64)
All room types
All languages

Show reviews that mention 

Showing 41 verified guest comments
123
9.2
Exceptional
Noorzana from Malaysia
Group
5-Bedroom
Stayed 1 night in December 2017

Spacious for family group with young and older children.”

Hard Rock VIP Guesthouse is very spacious, comes with kids entertaining area which split from the main living room and dry kitchen. We came with 4 family groups with combinations of older and younger children and 2 senior citizen. The apartment that we stayed has 5 rooms and the main room came with two queen bed. The apartment is clean and well taken care off. Staff is very friendly and informative. Located in Mersing town, easy to find food within walking distance. Distance to the nearest beach is less than 15 minutes.

Reviewed December 26, 2017

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Dear Zana, Thank you for taking the time to review our property, your comments are very much valued, as an encouragement for us. Once again, Glad to meet you & your family, Thank you Regards, Eric & Mandy

Responded December 28, 2017
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Claire from Malaysia
Couple
One-Bedroom Apartment
Stayed 1 night in August 2020

Great place to stay in Mersing”

The owners of the Hard Rock VIP Guest House could not have been more friendly, accommodating and helpful. We had an amazing apartment for one night before we travelled to Tioman and it was a great place to stay. The accommodation was near to many restaurants and bars and only a 2 minute drive to the jetty parking. We would definitely stay here again and would recommend it.

Reviewed August 21, 2020

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Lovely review. Thank you so much, and looking forward that we meet again Best regards, Eric & Mandy

Responded August 22, 2020
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Dessy
Group
4 Bedroom
Stayed 1 night in April 2019

Everything is perfect!”

The unit is new furnished and spacious. The bedroom, bedsheet, bathroom, towels all are very clean (this is really my concern while booking a place). We spent most of the time in living room since we were traveling in group and it was great place to chill and chat after island hopping. The host, Mandy was really warm and helpful. She provided everything we needed and recommended some places to visit in Mersing. After all, I really love this place! It worth the price and I could not find any better place to stay in Mersing! But since this place is still new, you have to scroll down the hotel list to find it.

Reviewed May 07, 2019

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Thank you for your review! We really appreciate it. It likes all of our effort paid off. We do hope to provide a super CLEAN and COMFORTABLE place - which are the main concern while booking a place for us, too! Once again, pleasure to meet your group! With Love, Eric & Mandy

Responded May 07, 2019
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Zoheir from Malaysia
Family with young children
Apartment
Stayed 1 night in June 2019

Excellent stay in Hard Rock Hotel”

I spent one night in Mersing at Hard Rock Hotel, the apartment was very clean and spacious, the staff was very helpful and they took us by there car up the jetty when we wanted to leave. Mandy was excellent, thank you so much

Reviewed June 25, 2019

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We are pleased that you found value and hospitality during your stay. Thank you so much for your lovely review! Best Regards, Eric & Mandy

Responded June 26, 2019
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Siew from Singapore
Family with young children
4-Bedroom Unit
Stayed 2 nights in September 2018

Great Place to stay in Mersing”

The venue is right in the middle of Mersing town center, with amenities all within walking distance. Hard Rock is also clean, well equipped for family and well maintained. Its owners Eric and Mandy are also hospitable and easy going.

Reviewed September 05, 2018

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Thank you for your review. Appreciate it. Warm Regards, Eric & Mandy

Responded September 06, 2018
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Shekin from Malaysia
Group
Apartment
Stayed 2 nights in August 2020

Exceptional”

the house is spacious.. also the room.. clean.. easy access.. walking distance to bank.. shop.. 24hours dobi.... nearby mersing jetty also.. owner also nice and friendly... really recommended to other with family and group.. 🤗

Reviewed September 01, 2020

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Thank you so much for the review! Love it! Looking forward to meet again ya Best Regards, Eric & Mandy

Responded September 03, 2020
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Rohaizat from Singapore
Family with young children
5-Bedroom Unit
Stayed 2 nights in August 2018

Exceptional”

We enjoyed our stay in Mersing. Spacious rooms and friendly host. The kids liked the area with little furnitures where they played. The air conditioning is strong, toilet is clean, fridge in good working condition. Late night food can be bought just behind the building, came handy when we were all too tired from island hopping whole day. Public parking lots available and free on weekend. Would recommend for big families travelling together.

Reviewed September 23, 2018

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Thank you so much for your review! Appreciate it

Responded September 24, 2018
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Machteld from Netherlands
Family with teens
4-Bedroom Unit
Stayed 1 night in April 2018

Great service and good night sleep”

Very Friendly owners and helpfull. We stayed at Inn for one night. But we had a lovely stay. The location is great, supermarket in the neighbourhood , Nice dinner locations. The rooms are great and clean and good beds and everything available what you need. Mersing is a nice city and we would have loved to stay much langer. The owner were really helpfull with arranging ferry tickets and even gave us ride to the jeti. So great experience.

Reviewed May 02, 2018

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Thank you for taking your time for the review. we love to hear about our great staff and services. we really appreciate it and its nice meeting you & your lovely family! Enjoy your trip Regards, Eric & Mandy

Responded May 02, 2018
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Farhanah from Malaysia
Family with teens
4 Bedroom
Stayed 1 night in July 2020

Good location & Great staff”

We were in Mersing for just 1 night before going off to the island. The location is right in town and 3 mins away from the Jetty. Many shops if you forget to pack something. Very clean, large rooms and good wifi. The staff, Mandy & her husband is great. They ensured our stay was good and they were available for any queries or help that we needed.

Reviewed July 20, 2020

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thank you so much for your review & support. a great encouragement for us! looking forwsrd to meet again Best Regards, Eric & Mandy

Responded July 20, 2020
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Poovendhran from Singapore
Family with young children
4 Bedroom
Stayed 2 nights in June 2019

Clean and comfortable ”

Mandy and Eric were very responsive and helpful. The unit was very clean and perfect for big families. Also located at strategic location, no trouble finding food. And minutes walking to Mersing Jetty.

Reviewed June 17, 2019

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Lovely to meet all of you. Thank you, and appreciate your feedback Regards, Eric & Mandy

Responded June 17, 2019
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
ahmad from Malaysia
Family with teens
5-Bedroom
Stayed 1 night in December 2018

Best place to stay at mersing”

No words can describe, i really enjoy my stay here, the host mandy is really kind and will definitly stay here again if i come to mersing

Reviewed December 24, 2018

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Thank you so much! Appreciate your review, and we are looking forward to meet you & your family again! Lets organize a family trip to Tioman! :)

Responded December 24, 2018
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Siti from Malaysia
Group
5-Bedroom Unit
Stayed 1 night in March 2020

Great place to stay for big group”

We had a pleasant stay in here. House is spacious with wifi. Tv channel is limited. It will be great if bigger tv provided as only 1 small tv provided at the hall and at least there is njoi decoder/netflix instead of normal free channel with not so good reception. Better if can put carpet in the main hall. Only 2 toilet for all 5 rooms. I'm expecting toilet in each room for the price we paid. No dedicated parking. Hence, we need to buy parking ticket from the nearby shop and put parking ticket for no. of hours we wish to park. Initially I've booked 2nd floor room. The owner contact me and asked if I have eldery and small kids as there is no lift in the building. As my answer yes, she help to change my booking to the 1st floor. Thank you very much. Overall, it is a good place to gather for big group.

Reviewed March 16, 2020

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thank you for your review & feedback~

Responded June 08, 2020
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
FOON from Malaysia
Group
5-Bedroom Unit
Stayed 1 night in August 2019

Fantastic guest house. Very generous owner”

Mandy and Eric made this guest house fantastic and comfortable for group or family. Everything they do is to fulfil guest wants and needs. 5 star service. Will come for sure! Thanks a lot

Reviewed August 15, 2019

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Thank you for taking the time to review our property, your comments are very much valued! We are looking forward to meet you & your family again! Regards, Eric & Mandy

Responded August 16, 2019
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Lorraine from United Kingdom
Family with young children
4 Bedroom
Stayed 1 night in August 2018

Brilliant! Best place to stay and the most lovely hosts!”

I cannot recommend this place highly enough. It's in the perfect location for the ferry to Tioman, the apartment is massive and beautiful and Mandy and Eric are amazing. Mandy recommended great places to eat and shop. Then the next day, drove us to the ferry offices and helped us navigate the complicated system for picking up tickets, registering, paying the marine park fee and collecting boarding passes at 4 different desks/locations. She even helped us book transfers by finding the best deal for us, back to Singapore. So helpful and kind.

Reviewed August 28, 2018

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Being told you're appreciated is one of the simplest and most incredible things you can ever hear. Thank you so much for the review! Warm Regards, Eric & Mandy

Responded August 28, 2018
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
NURUL from Malaysia
Family with young children
4-Bedroom Unit
Stayed 1 night in December 2020

Beyond our expectation! Highly recommended 🤩”

The house was super clean. We stayed at 4bedroom unit with large living hall. Highly recommended for a big group and suitable for families. Mandy and Eric very helpful and friendly. Definitely will come again 💐

Reviewed December 28, 2020

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THANK YOU SO MUCH FOR YOUR REVIEW!

Responded December 28, 2020
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
SIN from Malaysia
Group
4 Bedroom
Stayed 2 nights in March 2019

Good location and suitable for group traveller ”

Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required from us.

Reviewed March 12, 2019

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Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy

Responded March 13, 2019
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
Tuang from Malaysia
Family with teens
One-Bedroom Apartment
Stayed 1 night in August 2020

Big clean location friendly ”

Stay a day to try local food before embark to Rawa Island. Hotel is walking distance to all eating outlets. All good points as per the heading. The operators are very friendly and helpful. Very big room and clean facilities. Good for group and family.

Reviewed August 27, 2020

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Appreciate your review, and pleasure meeting your family! Best Regards, Eric & Mandy

Responded August 28, 2020
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
SIN from Malaysia
Group
4-Bedroom Unit
Stayed 2 nights in March 2019

Good location, Friendly host & easy access ”

Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required from us.

Reviewed March 12, 2019

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Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy

Responded March 13, 2019
HARD ROCK VIP GUEST HOUSE
9.6
Exceptional
Wei from Malaysia
Group
4-Bedroom Unit
Stayed 1 night in March 2019

Friendly Host and Spacious Rooms”

The rooms are great and it's located in a nice location. Host are very friendly. the only negative part is the heater in the bathroom, it could't be stay stable, and the water pressure is too low. Other than that, everything is perfect!

Reviewed April 09, 2019

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Dear Choo, Thank you for your review & feedback! Immediate upgrading action is taken to improve it. Appreciate your support as well. Looking forward to meet again Best Regards, Eric & Mandy

Responded April 10, 2019
HARD ROCK VIP GUEST HOUSE
10.0
Exceptional
SIN from Malaysia
Group
5-Bedroom Unit
Stayed 2 nights in March 2019

Good location, clean apartment and friendly host”

Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required for us.

Reviewed March 12, 2019

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Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy

Responded March 13, 2019
HARD ROCK VIP GUEST HOUSE
123
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