HARD ROCK VIP GUEST HOUSE
Newly built

HARD ROCK VIP GUEST HOUSE

345H & 345J, Tingkat 1, 2 & 3 Bersama Tingkat Atas, Jalan Ismail, (CALL BEFORE ARRIVAL / AFTER BOOKING TEL +6017-7870032), Bandar Mersing, Mersing, Malaysia, 86800
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4 Bedroom - Suite room HARD ROCK VIP GUEST HOUSE
4 Bedroom - Suite room
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    Lobby HARD ROCK VIP GUEST HOUSE
    Interior view HARD ROCK VIP GUEST HOUSE
    Interior view HARD ROCK VIP GUEST HOUSE
    4 Bedroom - Suite room HARD ROCK VIP GUEST HOUSE
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     HARD ROCK VIP GUEST HOUSE

    Guest reviews

    9.3
    Exceptional
    /10
    (29 reviews)See what guests said
    10.0
    Exceptional

    "Wonderful place ."

    thurka

    -

    December 16, 2018

    9.5
    Exceptional cleanliness
    Recommended by 100% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Car park

    • Check-in/out [express]

    This property is in high demand!Last booked a few minutes ago
    Exceptional
    Location
    9.3
    See map
    Exceptional location
    Value for money9.2
    Location rating9.3
    Select your room
    4 Bedroom
    4 Bedroom
    ...
    • Room size: 163 m²/1755 ft²
    • City view
    • 1 single bed and 1 queen be...
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    5-Bedroom Unit
    5-Bedroom Unit
    ...
    • Room size: 223 m²/2400 ft²
    • City view
    • 2 queen beds & 1 double bed...
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    5-Bedroom
    5-Bedroom
    ...
    • Room size: 223 m²/2400 ft²
    • City view
    • 2 queen beds & 1 queen bed ...
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    4-Bedroom Unit
    4-Bedroom Unit
    ...
    • Room size: 163 m²/1755 ft²
    • City view
    • 1 single bed or 1 double be...
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    Apartment
    Apartment
    ...
    • Room size: 223 m²/2400 ft²
    • 2 bathrooms
    • 2 single beds and 1 super k...
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    Apartment
    Apartment
    ...
    • Room size: 164 m²/1765 ft²
    • 2 bathrooms
    • 2 single beds and 1 super k...
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    Three-Bedroom Suite
    Three-Bedroom Suite
    ...
    • Room size: 223 m²/2400 ft²
    • 2 bathrooms
    • 2 single beds and 1 super k...
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    Family Suite
    Family Suite
    ...
    • Room size: 223 m²/2400 ft²
    • 2 bathrooms
    • 2 single beds and 1 super k...
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    Have a question for HARD ROCK VIP GUEST HOUSE?

    What people love about the property

    • 10.0
      Exceptional

      "The location is great, supermarket in the neighbourhood , Nice dinner locations."

      Machteld

      |

      May 2, 2018

    • 9.6
      Exceptional

      "We enjoyed our stay in Mersing."

      Rohaizat

      |

      September 23, 2018

    • 9.6
      Exceptional

      "Spacious rooms and friendly host."

      Rohaizat

      |

      September 23, 2018

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    More about HARD ROCK VIP GUEST HOUSE

    More about HARD ROCK VIP GUEST HOUSE

    8.0
    Very good

    "Spacious living hall ."

    Siew L.

    |

    July 28, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Location wise is good."

    Siew L.

    |

    July 28, 2018

    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (29)Booking.com Reviews (31)
    9.3
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.8
    Location9.3
    Service9.4
    Value for money9.2
    Provided by verified guests of Agoda
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    All guests (29)
    All room types
    Showing 20 verified guest comments
    10.0
    Exceptional
    SIN from Malaysia
    Group
    4-Bedroom Unit
    Stayed 2 nights in March 2019
    Good location, Friendly host & easy access ”
    Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required from us.
    Reviewed March 12, 2019
    Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy
    Responded March 13, 2019
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    SIN from Malaysia
    Group
    4 Bedroom
    Stayed 2 nights in March 2019
    Good location and suitable for group traveller ”
    Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required from us.
    Reviewed March 12, 2019
    Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy
    Responded March 13, 2019
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    SIN from Malaysia
    Group
    5-Bedroom Unit
    Stayed 2 nights in March 2019
    Good location, clean apartment and friendly host”
    Clean room, good location and Mandy is a super host。 she try her best to organize and fulfil the required for us.
    Reviewed March 12, 2019
    Appreciate your review, and thanks for your support. Enjoy your life! Best Regards, Eric & Mandy
    Responded March 13, 2019
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    Richard from Singapore
    Family with teens
    4 Bedroom
    Stayed 1 night in February 2019
    Great stay with Eric & Mandy at Hard Rock VIP Guest House”
    We had a quick one stay stay and had to catch the early ferry to Tioman the following morning. Eric and Mandy were so helpful and service minded. They greeted us at the taxi on arrival and made sure we were in and settled for the night. They were very helpful getting us to the ferry on time. We will definately stay here again when we come back. Thank you, The Locke Family
    Reviewed February 03, 2019
    Dear Richard & Family, That's pleasure meeting you & your lovely family. We appreciate your review, and we are looking forward to meet you again in future! Regards, Eric & Mandy
    Responded February 04, 2019
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    ahmad from Malaysia
    Family with teens
    5-Bedroom
    Stayed 1 night in December 2018
    Best place to stay at mersing”
    No words can describe, i really enjoy my stay here, the host mandy is really kind and will definitly stay here again if i come to mersing
    Reviewed December 24, 2018
    Thank you so much! Appreciate your review, and we are looking forward to meet you & your family again! Lets organize a family trip to Tioman! :)
    Responded December 24, 2018
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    thurka from Malaysia
    Family with young children
    5-Bedroom
    Stayed 1 night in December 2018
    Ms Mandy was very friendly and the house was fantastic...love the comfortable...feel as home...”
    Wonderful place .
    Reviewed December 16, 2018
    Thank you so much for your review! That's really nice to meet your family, and we really appreciate your support. Looking forward for our next meet up! :) Regards, Eric & Mandy
    Responded December 21, 2018
    HARD ROCK VIP GUEST HOUSE
    9.6
    Exceptional
    Rohaizat from Singapore
    Family with young children
    5-Bedroom Unit
    Stayed 2 nights in August 2018
    Exceptional”
    We enjoyed our stay in Mersing. Spacious rooms and friendly host. The kids liked the area with little furnitures where they played. The air conditioning is strong, toilet is clean, fridge in good working condition. Late night food can be bought just behind the building, came handy when we were all too tired from island hopping whole day. Public parking lots available and free on weekend. Would recommend for big families travelling together.
    Reviewed September 23, 2018
    Thank you so much for your review! Appreciate it
    Responded September 24, 2018
    HARD ROCK VIP GUEST HOUSE
    9.6
    Exceptional
    Wai from Malaysia
    Family with young children
    4-Bedroom Unit
    Stayed 1 night in September 2018
    Great!”
    Superb service from the owner.Spacious & clean room.Location is great too,surrounding with restaurant and convenient store.Strongly recommended and you will not regret!
    Reviewed September 12, 2018
    Thank you so much, Yan! Welcoming you to come again ya
    Responded September 15, 2018
    HARD ROCK VIP GUEST HOUSE
    9.6
    Exceptional
    Siew from Singapore
    Family with young children
    4-Bedroom Unit
    Stayed 2 nights in September 2018
    Great Place to stay in Mersing”
    The venue is right in the middle of Mersing town center, with amenities all within walking distance. Hard Rock is also clean, well equipped for family and well maintained. Its owners Eric and Mandy are also hospitable and easy going.
    Reviewed September 05, 2018
    Thank you for your review. Appreciate it. Warm Regards, Eric & Mandy
    Responded September 06, 2018
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    Lorraine from United Kingdom
    Family with young children
    4 Bedroom
    Stayed 1 night in August 2018
    Brilliant! Best place to stay and the most lovely hosts!”
    I cannot recommend this place highly enough. It's in the perfect location for the ferry to Tioman, the apartment is massive and beautiful and Mandy and Eric are amazing. Mandy recommended great places to eat and shop. Then the next day, drove us to the ferry offices and helped us navigate the complicated system for picking up tickets, registering, paying the marine park fee and collecting boarding passes at 4 different desks/locations. She even helped us book transfers by finding the best deal for us, back to Singapore. So helpful and kind.
    Reviewed August 28, 2018
    Being told you're appreciated is one of the simplest and most incredible things you can ever hear. Thank you so much for the review! Warm Regards, Eric & Mandy
    Responded August 28, 2018
    HARD ROCK VIP GUEST HOUSE
    8.0
    Excellent
    Siew from Malaysia
    Group
    4-Bedroom Unit
    Stayed 1 night in July 2018
    VALUE FOR MONEY”
    Location wise is good. Spacious living hall .
    Reviewed July 28, 2018
    Thank you for your review, and we really appreciate this! Thanks for your support Regards, Eric & Mandy
    Responded July 30, 2018
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    Machteld from Netherlands
    Family with teens
    4-Bedroom Unit
    Stayed 1 night in April 2018
    Great service and good night sleep”
    Very Friendly owners and helpfull. We stayed at Inn for one night. But we had a lovely stay. The location is great, supermarket in the neighbourhood , Nice dinner locations. The rooms are great and clean and good beds and everything available what you need. Mersing is a nice city and we would have loved to stay much langer. The owner were really helpfull with arranging ferry tickets and even gave us ride to the jeti. So great experience.
    Reviewed May 02, 2018
    Thank you for taking your time for the review. we love to hear about our great staff and services. we really appreciate it and its nice meeting you & your lovely family! Enjoy your trip Regards, Eric & Mandy
    Responded May 02, 2018
    HARD ROCK VIP GUEST HOUSE
    8.4
    Excellent
    Wai from Malaysia
    Family with young children
    4-Bedroom Unit
    Stayed 1 night in March 2018
    Good overall”
    Easy for big group family or biker
    Reviewed March 05, 2018
    Appreciate your support, Dato. Hope to meet you all again
    Responded March 09, 2018
    HARD ROCK VIP GUEST HOUSE
    9.6
    Exceptional
    Asman from Malaysia
    Group
    5-Bedroom
    Stayed 1 night in December 2017
    Nice Place”
    Its a nice place to stay and very comfort for family and group stay for vacation or group trip..
    Reviewed December 31, 2017
    Sincere appreciation from us for your review! Great encouragement for us. Hope you meet you all in future
    Responded January 08, 2018
    HARD ROCK VIP GUEST HOUSE
    9.2
    Exceptional
    Noorzana from Malaysia
    Group
    5-Bedroom
    Stayed 1 night in December 2017
    Spacious for family group with young and older children.”
    Hard Rock VIP Guesthouse is very spacious, comes with kids entertaining area which split from the main living room and dry kitchen. We came with 4 family groups with combinations of older and younger children and 2 senior citizen. The apartment that we stayed has 5 rooms and the main room came with two queen bed. The apartment is clean and well taken care off. Staff is very friendly and informative. Located in Mersing town, easy to find food within walking distance. Distance to the nearest beach is less than 15 minutes.
    Reviewed December 26, 2017
    Dear Zana, Thank you for taking the time to review our property, your comments are very much valued, as an encouragement for us. Once again, Glad to meet you & your family, Thank you Regards, Eric & Mandy
    Responded December 28, 2017
    HARD ROCK VIP GUEST HOUSE
    7.2
    Very good
    Connie from United States
    Family with young children
    4 Bedroom
    Stayed 1 night in August 2017
    Big and spacious, but very few amenities.”
    Big and spacious, but very few amenities. You can't cook in the unit. Nearby there are lots of places to eat.
    Reviewed December 21, 2017
    Dear Connie, Thank you for your comment. Apologize for any discrepancy during your stay. Will definitely improve to be better in future. Sending our warm regards to you & your family :) Regards, Eric & Mandy
    Responded December 28, 2017
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    Stefanie from Switzerland
    Group
    4-Bedroom Unit
    Stayed 1 night in April 2018
    Perfekt”
    Wir haben 2 x dort übernachtet (1x Transfer nach Pulau Tioman [Fähre], 1x Transfer nach Singapur [Bus]). Die Unterkunft ist gross, sehr sauber & die Besitzer sind sehr liebenswürdig. Die Lage ist sehr zentral & die Besitzer sind super hilfreich bei Fragen zu Transfers. Klare Empfehlung.
    Reviewed April 17, 2018
    Thank you for taking the time to review our property, your comments are very much valued. Nice to meet you & Salina! With Love, Mandy
    Responded April 25, 2018
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    hanxun from China
    Solo traveler
    5-Bedroom Unit
    Stayed 1 night in April 2018
    非常棒的旅馆”
    旅馆的主人很负责,提前邮件联系我们告知注意事项。离开当天一大早天还没亮就开车送我们去码头,太热心了。我们12人住一个5房间套房,很宽敞舒适,很赶紧。入住很愉快,性价比很高。
    Reviewed May 05, 2018
    谢谢你们!很高兴认识你们,年轻人的感染力很强,令我们也觉得自己年轻了!马来西亚欢迎你们~
    Responded May 12, 2018
    HARD ROCK VIP GUEST HOUSE
    9.6
    Exceptional
    Xiaoling from China
    Family with young children
    5-Bedroom Unit
    Stayed 1 night in June 2018
    员工热情,房间布置令人愉悦”
    员工很热情地去车站接我们,并且提供周边游玩信息,更是送我们去码头,买好船票才走,简直服务太好了。房间很适合带小孩子的家庭,有好玩的玩具,小桌子小椅子,地方也很宽敞。
    Reviewed October 10, 2018
    谢谢你的支持!期待我们再次在马来西亚相聚
    Responded October 11, 2018
    HARD ROCK VIP GUEST HOUSE
    10.0
    Exceptional
    HUI from Malaysia
    Family with young children
    4-Bedroom Unit
    Stayed 1 night in September 2018
    Good choice!”
    名宿主人Mandy 和Eric非常细❤和热❤。一早免费接送我们到码头。名宿布置简洁,地点超棒,附近有giant超市,guardian, mersing seafood restaurant ,chicken delight , cafe, 电讯店。。大推! 😘
    Reviewed September 10, 2018
    Hui, 谢谢你们的支持!下次再来玩哦~ Regards, Eric & Mandy
    Responded September 12, 2018
    HARD ROCK VIP GUEST HOUSE
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