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Harmona Resort & Spa Zhangjiajie

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Excellent8.4
Based on 19 reviews
Harmona Resort & Spa Zhangjiajie
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Superior Twin Bed
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  • Nature view
  • 51 m²
  • 2 single beds
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Villa Deluxe
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  • Nature view
  • 53 m²
  • 2 single beds or 1 queen be...
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Villa Superior Twin
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  • Nature view
  • 53 m²
  • 2 single beds
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Deluxe River View
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  • Nature view
  • 55 m²
  • 2 single beds or 1 queen be...
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Villa River View
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  • Nature view
  • 50 m²
  • 2 single beds or 1 queen be...
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Deluxe Twin Or King
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  • Nature view
  • 53 m²
  • 2 single beds or 1 queen be...
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Deluxe Suite with Mountain View
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  • 140 m²
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Deluxe Suite with Garden View
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  • 200 m²
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Presidential Suite
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  • 500 m²
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Verified guest reviews

Agoda Reviews (19)
Booking.com Reviews (3)

5.2

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Excellent
  • Cleanliness 8.6
  • Facilities 9.3
  • Location 7.8
  • Room comfort and quality 9.2
  • Service 8.9
  • Value for money 8.3
  • Food and dining 7.1
Excellent
  • Cleanliness 8.3
  • Facilities 9.3
  • Location 7.9
  • Room comfort and quality 9.3
  • Service 8.6
  • Value for money 7.9
  • Food and dining 7.5
Excellent
  • Cleanliness 10.0
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 10.0
  • Value for money 9.0
  • Food and dining 5.0
Exceptional
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
  • Food and dining 10.0
Excellent
  • Cleanliness 9.0
  • Location 6.0
  • Room comfort and quality 9.0
  • Service 10.0
  • Value for money 10.0
  • Food and dining 6.0
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  • Deluxe Twin Or King
  • Superior Twin Bed
  • Villa Superior Twin
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10.0
Igor from United States
Couple
Villa Superior Twin
Stayed 3 nights in September 2016
Nice relaxing peaceful stay.”
The pros: 1) Room was great, bed comfortable, gorgeous bathroom and soaking tub. 2) 2 English movie channels a huge plus 3) Breakfast was the best buffet breakfast we've had in 30 days in China. So many western options, fantastic! 4) The gym is excellent, a lot of equipment. Outdoor pool is great. Indoor pool a bit too shallow. Bring a swim cap or you will have to purchase one for 20 RMB there. 5) Free shuttle to the park at 9, 10, and 4pm and 5pm from the park; Otherwise you have to spend 80RMB on a taxi. 6) Staff speaks very good English and were extremely accommodating to all of our requests. 7) The grounds are so peaceful and beautiful, it was the perfect oasis to return to after the hectic park. The only con is that it is a little far from the park, approx. 15-20 mins drive, but the shuttle will bring you there, so no worries. We actually enjoyed being far away from the action, it was nice and quiet and peaceful. Room Tip: Get the wooden villas!
Reviewed September 29, 2016
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9.6
Bold from Mongolia
Couple
Superior Twin Bed
Stayed 2 nights in July 2016
Excellent hotel”
Excellent hotel with lots to offer. Far from the town and other places, so need to arrange your own transport.
Reviewed July 15, 2016
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8.8
John from United States
Couple
Villa River View
Stayed 1 night in May 2016
My wife and Me”
We did enjoy staying there and will definitely try to be back later. Cudos to Kobe!!! Thanks for the black tea when we checked out...
Reviewed May 21, 2016
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9.7
Wei from Taiwan
Couple
Superior Twin Bed
Stayed 1 night in October 2015
very nice ambience”
environment, room, ambience
great stay at the hotel, its a very unique and cozy surroundings,
Reviewed October 18, 2015
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7.0
jan from Sweden
Couple
Deluxe Twin Or King
Stayed 3 nights in March 2015
Nice environment”
Located in a nice environment with exciting nature. The hotel offered a very nice and service minded guide who took us to the National Park.
We had a good stay. Good location to visit Grand Canyon (20 minutes) and National Park (30 minutes). Far from Tianmen Mountains (60 minutes).
Reviewed April 02, 2015
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8.0
Marco from Italy
Couple
Stayed 1 night in December 2014
Nice Hotel but remember, it is a chinese 5 star”
Nice Room, Nice Chinese rest, Good Service
Our stay was overall nice. The hotel is really beautiful, being a resort the rooms are separated from the lobby. 5/6 rooms for bungalow. Nicely decorate and huge space. We went in winter so there were not many people. It was low season. Rooms were clean and beutifully decorated. The hotel is rated 5 stars, but if you have experience of hotels in China, you understand that this is a 5 stars chinese. Difficutl to explain but for few reasons the hotel would not get the same rate in Europe. 1) despite being winter and approx to 0 degree celsius, the doors of the restaurants were also kept open. However the room was always warm 2) service was excellent, despite only few of the emplyees could speak english, they were nice and always tried to help out. Nevertheless (at the restaurant) you would see employees laing on a columns or a furniture looking at their mobiles rather than to the customers. 3) Nice lobby but despite the numerous sign forbidding to smoke, they let some of the clients smoking and annoying the others. However i did not bother to ask them to stop...just felt it annoying. 4) A very nice surpise was given by the free shuttle car to and from the hotel. 5) Chinese restaurant was really good and cheap. DO NOT go to the western restaurant and you will avoid a bad experience.
Reviewed December 15, 2014
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7.3
Jason from United States
Couple
Stayed 2 nights in June 2014
Very impressive resort and close to the sites”
Free delivery and pickup at the mountain, beautiful resort, delicious korean restaurant
Was disappointed they did not have the outdoor pool open or spa available during our stay. Staff needs to improve english speaking -- otherwise fantastic
Reviewed June 16, 2014
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8.3
YAN from Malaysia
Group
Stayed 2 nights in April 2014
fantastic”
very attentive staff, great room, great view
Reviewed April 25, 2014
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8.3
YAN from Malaysia
Group
Villa River View
Stayed 2 nights in April 2014
fantastic”
friendly staff, superb view & very nice room
Reviewed April 25, 2014
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8.7
TAN from Singapore
Couple
Stayed 2 nights in February 2014
Good Stay, Service, with 1 Exception”
Design, Staff and Service
I rarely write reviews as I'm time starved, however after travelling from Singapore to Zhangjiajie, I had a little shock on arrival. Firstly, the rooms we had booked (Shuizhai) were not available as they were under going some reconstruction even though they were available on Agoda. The staff told us that they had tried to contact Agoda to contact us to no avail. I'm not sure who is telling the truth as I did not even receive any email from Agoda. Hence, to "compensate" us due to the price difference they have given us a better room (Muzhai) which we turned down as it didn't made a difference to us as it was located in a part of the resort which we were not very keen in. We proposed that provide us a round trip Wulingyuan as we did not make use of their airport transfer and also to waive off the service charge. They agreed that these were "compensation". However, during the stay we found out from the staff and guests that service charge on F&B is already waived for in-house guests and that transport which can be pre-arranged is free of charge. In this sense, this "compensation" wasn't sincere and we felt cheated. In the end their general manager waived off 10% of our F&B charges (which weren't much ~RMB30) after much fuss from the missus. I heard from the staff that the resort is fully operational in the middle of 2014, hence if you were to go there before this period, do not expect the swimming pool, spa, farm and other facilities to be ready. Otherwise, apart from the hiccup above, we really liked the resort design and the excellent service from the F&B Director,his staff's service and the driver that had assisted us in getting us to the train station on time despite the fog. Taking a walk around the resort in the evenings is also rather relaxing and romantic. This place has immense potential for a wonderful getaway. There are minor usability issues with regards to the bathroom design, but the place is very clean.
Reviewed March 02, 2014
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