Harmona Resort & Spa Zhangjiajie
Harmona Resort & Spa Zhangjiajie
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Villa River View Harmona Resort & Spa Zhangjiajie
Villa River View
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Interior view Harmona Resort & Spa Zhangjiajie
Interior view
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Interior view Harmona Resort & Spa Zhangjiajie
Interior view
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Swimming pool Harmona Resort & Spa Zhangjiajie
Swimming pool
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Location
Very good
7.8
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Harmona Resort & Spa Zhangjiajie

Very good location
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Excellent
From 26 reviewsSee what guests said
8.4
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
9.2
Exceptional
Room comfort & quality
Superior Twin Bed
Superior Twin Bed
...
  • Nature view
  • 51 m²/549 ft²
  • 2 single beds
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Villa Deluxe
Villa Deluxe
...
  • Nature view
  • 53 m²/570 ft²
  • 2 single beds or 1 queen be...
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Deluxe Twin Or King
Deluxe Twin Or King
...
  • Nature view
  • 53 m²/570 ft²
  • 2 single beds or 1 queen be...
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Villa Superior Twin
Villa Superior Twin
...
  • Nature view
  • 53 m²/570 ft²
  • 2 single beds
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Deluxe River View
Deluxe River View
...
  • Nature view
  • 55 m²/592 ft²
  • 2 single beds or 1 queen be...
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Villa River View
Villa River View
...
  • Nature view
  • 50 m²/538 ft²
  • 2 single beds or 1 queen be...
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Deluxe Suite with Mountain View
Deluxe Suite with Mountain View
...
  • 140 m²/1507 ft²
  • Shower and bathtub
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Real reviews from real guests

Agoda Reviews (26)Booking.com Reviews (1)
8.4
Excellent
Read reviews from:
Cleanliness8.5
Facilities8.8
Location7.8
Room comfort and quality9.2
Service8.8
Value for money8.5
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Showing 23 verified guest comments
12
8.4
Yimei from Hong Kong
Family with young children
Deluxe Twin Or King
Stayed 3 nights in April 2018
Good location with very attentive staff ”
Very nice location with great staff services but the room facilities could be cleaned and maintained better. More choices on restaurants will be great.
Reviewed April 08, 2018
7.2
Onn from Malaysia
Family with young children
Villa Deluxe
Stayed 3 nights in March 2018
Great Environment”
The hotel is so huge size with gardens and mountains around. Great scenery and fresh air. Room is nice and simple. But it is in a villa which consists of 8 rooms. Service of the staff is excellent. Facilities are mostly under construction so no chance to enjoy it.
Reviewed March 25, 2018
5.2
Katherine from United States
Family with teens
Deluxe River View
Stayed 1 night in September 2017
Disappointing”
Harmona has a lovely setting and luxurious suites but misses in many areas. Most problematic were the mildewy bedrooms and the inescapable scent of sewer in the spa bathrooms. It is impossible to relax in such conditions and my husband and I got sinus infections that lasted a week the morning after sleeping in the mildew infested Watery Villa Suites... We also booked full body massages in the Spa. It turned out the spa is not opened and is temporarily located in the recreation center. this would be fine except that the experience was less than spa-like. We were told to lay down on two beds that did not have clean towels on them but rather a permanent flowered sheet with ruffled pillow. I had to ask for a towel to cover this. my husband was not given one. the lights could not dim in the room so we turned them off but the therapists left the door open and there were screaming staff in the hall throughout the hour-long massage. both therapists took phone calls during the massage and my therapist pushed down directly on my patella, which is anatomically problematic/painful. no trained massage therapist would do that. In conclusion, Harmona has the bones of a luxury resort but is off by a wide mark on all the details that create a luxury experience. I hope they improve.
Reviewed September 12, 2017
10.0
Igor from United States
Couple
Villa Superior Twin
Stayed 3 nights in September 2016
Nice relaxing peaceful stay.”
The pros: 1) Room was great, bed comfortable, gorgeous bathroom and soaking tub. 2) 2 English movie channels a huge plus 3) Breakfast was the best buffet breakfast we've had in 30 days in China. So many western options, fantastic! 4) The gym is excellent, a lot of equipment. Outdoor pool is great. Indoor pool a bit too shallow. Bring a swim cap or you will have to purchase one for 20 RMB there. 5) Free shuttle to the park at 9, 10, and 4pm and 5pm from the park; Otherwise you have to spend 80RMB on a taxi. 6) Staff speaks very good English and were extremely accommodating to all of our requests. 7) The grounds are so peaceful and beautiful, it was the perfect oasis to return to after the hectic park. The only con is that it is a little far from the park, approx. 15-20 mins drive, but the shuttle will bring you there, so no worries. We actually enjoyed being far away from the action, it was nice and quiet and peaceful. Room Tip: Get the wooden villas!
Reviewed September 29, 2016
9.6
Bold from Mongolia
Couple
Superior Twin Bed
Stayed 2 nights in July 2016
Excellent hotel”
Excellent hotel with lots to offer. Far from the town and other places, so need to arrange your own transport.
Reviewed July 15, 2016
8.8
John from United States
Couple
Villa River View
Stayed 1 night in May 2016
My wife and Me”
We did enjoy staying there and will definitely try to be back later. Cudos to Kobe!!! Thanks for the black tea when we checked out...
Reviewed May 21, 2016
9.7
Wei from Taiwan
Couple
Superior Twin Bed
Stayed 1 night in October 2015
very nice ambience”
environment, room, ambience
great stay at the hotel, its a very unique and cozy surroundings,
Reviewed October 18, 2015
7.0
jan from Sweden
Couple
Deluxe Twin Or King
Stayed 3 nights in March 2015
Nice environment”
Located in a nice environment with exciting nature. The hotel offered a very nice and service minded guide who took us to the National Park.
We had a good stay. Good location to visit Grand Canyon (20 minutes) and National Park (30 minutes). Far from Tianmen Mountains (60 minutes).
Reviewed April 02, 2015
8.0
Marco from Italy
Couple
Stayed 1 night in December 2014
Nice Hotel but remember, it is a chinese 5 star”
Nice Room, Nice Chinese rest, Good Service
Our stay was overall nice. The hotel is really beautiful, being a resort the rooms are separated from the lobby. 5/6 rooms for bungalow. Nicely decorate and huge space. We went in winter so there were not many people. It was low season. Rooms were clean and beutifully decorated. The hotel is rated 5 stars, but if you have experience of hotels in China, you understand that this is a 5 stars chinese. Difficutl to explain but for few reasons the hotel would not get the same rate in Europe. 1) despite being winter and approx to 0 degree celsius, the doors of the restaurants were also kept open. However the room was always warm 2) service was excellent, despite only few of the emplyees could speak english, they were nice and always tried to help out. Nevertheless (at the restaurant) you would see employees laing on a columns or a furniture looking at their mobiles rather than to the customers. 3) Nice lobby but despite the numerous sign forbidding to smoke, they let some of the clients smoking and annoying the others. However i did not bother to ask them to stop...just felt it annoying. 4) A very nice surpise was given by the free shuttle car to and from the hotel. 5) Chinese restaurant was really good and cheap. DO NOT go to the western restaurant and you will avoid a bad experience.
Reviewed December 15, 2014
7.3
Jason from United States
Couple
Stayed 2 nights in June 2014
Very impressive resort and close to the sites”
Free delivery and pickup at the mountain, beautiful resort, delicious korean restaurant
Was disappointed they did not have the outdoor pool open or spa available during our stay. Staff needs to improve english speaking -- otherwise fantastic
Reviewed June 16, 2014
8.3
YAN from Malaysia
Group
Stayed 2 nights in April 2014
fantastic”
very attentive staff, great room, great view
Reviewed April 25, 2014
8.3
YAN from Malaysia
Group
Villa River View
Stayed 2 nights in April 2014
fantastic”
friendly staff, superb view & very nice room
Reviewed April 25, 2014
8.7
TAN from Singapore
Couple
Stayed 2 nights in February 2014
Good Stay, Service, with 1 Exception”
Design, Staff and Service
I rarely write reviews as I'm time starved, however after travelling from Singapore to Zhangjiajie, I had a little shock on arrival. Firstly, the rooms we had booked (Shuizhai) were not available as they were under going some reconstruction even though they were available on Agoda. The staff told us that they had tried to contact Agoda to contact us to no avail. I'm not sure who is telling the truth as I did not even receive any email from Agoda. Hence, to "compensate" us due to the price difference they have given us a better room (Muzhai) which we turned down as it didn't made a difference to us as it was located in a part of the resort which we were not very keen in. We proposed that provide us a round trip Wulingyuan as we did not make use of their airport transfer and also to waive off the service charge. They agreed that these were "compensation". However, during the stay we found out from the staff and guests that service charge on F&B is already waived for in-house guests and that transport which can be pre-arranged is free of charge. In this sense, this "compensation" wasn't sincere and we felt cheated. In the end their general manager waived off 10% of our F&B charges (which weren't much ~RMB30) after much fuss from the missus. I heard from the staff that the resort is fully operational in the middle of 2014, hence if you were to go there before this period, do not expect the swimming pool, spa, farm and other facilities to be ready. Otherwise, apart from the hiccup above, we really liked the resort design and the excellent service from the F&B Director,his staff's service and the driver that had assisted us in getting us to the train station on time despite the fog. Taking a walk around the resort in the evenings is also rather relaxing and romantic. This place has immense potential for a wonderful getaway. There are minor usability issues with regards to the bathroom design, but the place is very clean.
Reviewed March 02, 2014
8.3
Florian from France
Couple
Villa Deluxe
Stayed 1 night in April 2014
Hotel pas mal mais perdu au milieur de nul part”
Chambres trés spacieuses et design, staff attentifs, internet rapide
Pas forcement le bon choix pour découvrir zhang jia jie, simplement bon pour se reposer dans le confort d'une grande chambre.
Reviewed April 14, 2014
9.7
JOONMO from South Korea
Family with young children
Stayed 4 nights in March 2015
하모니호텔에서의 멋진 휴가”
리조트 내 이쁜 조경 및 편리한 이동, 상냥한 종업원들
깔끔한 시설 및 아름다운 조경은 매우 만족스러웠습니다. 식사 또한 질과 양에비해 비싸지 않았고 한국식당 및 중국식당 모두 맛있었습니다. 단 셔틀 버스가 아침 9시에 한번 있고 돌아오는 시간도 5시에 한번 밖에 없어 자유여행하는데는 다소 불편함이 있었습니다. 대체적으로 저희 가족은 매우 만족했습니다.
Reviewed March 31, 2015
9.6
hongcheng from China
Family with young children
Deluxe Twin Or King
Stayed 1 night in November 2017
非常好的体验”
几乎没有缺点
Reviewed November 30, 2017
10.0
xin from China
Couple
Deluxe Twin Or King
Stayed 1 night in August 2017
身心愉悦”
与女朋友过七夕的地方,各方面都超赞,位置僻静,远离市区,山脚下半山腰,风景优美,五星级标准,服务超好
Reviewed August 30, 2017
8.7
xiangnong from China
Solo traveler
Superior Twin Bed
Stayed 2 nights in October 2014
服务态度很赞”
服务态度非常好,让我感到意外,每个员工都亲切和蔼
很好,会再来。美中不足,总套的风格不突出,现代和中式的融合度不好,没有特点,就像售楼部的样板房。
Reviewed October 23, 2014
9.3
Linnea from Sweden
Couple
Deluxe Twin Or King
Stayed 3 nights in June 2015
Supernöjda!”
Omgivningen, personalen, rummen
Reviewed June 08, 2015
4.8
CHIHWEI from Taiwan
Couple
Deluxe River View
Stayed 2 nights in August 2016
嗯”
前台服務人員極差!(分不清中英文顧客姓名.對話態度極差!!!沒有任何貼心的說話及一點點微笑!!!)所幸主管慎重致歉!!!遺憾,一進房,地版全濕.小浴巾更濕!!!全世界高級酒店我都沒遇到過!!! 唯一肯定~五味餐廳味佳.接送車的小司機~姚宇~表現得非常熱心誠懇!!!!
Reviewed August 13, 2016
12
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