Harolds Hotel
Harolds Hotel
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10.0
Exceptional

"All their staff are very friendly and helpful."

Kathleen

|

February 18, 2018

Superior Room Harolds Hotel
Superior Room
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Fitness center Harolds Hotel
Fitness center
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Balcony/terrace Harolds Hotel
Balcony/terrace
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Ballroom Harolds Hotel
Ballroom
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See map Harolds Hotel
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Excellent
Location
8.3
See all 6 photos Harolds Hotel
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What guests are saying:
Rivaling the Radisson Blue) very nice, spacious rooms.
Lazarus from United States
Solo traveler
Breakfast and food in restaurant is excellent.
steven from United Kingdom
Family with young children
One of the best hotel in cebu. Staff is great, but almost to much you get greeted 15 times just going for breakfast, but we love the place and is always going there when we are in cebu, roof bar is great to
kasper from Denmark
Couple
I'm use to travel a lot to cebu staying at the different hotels around Ayala down town cebu. I must say that Harolds was beyond expectation! The hotel the room the staff the food, I will definitely go back there again!!!
adi from Germany
Couple
Staff did a great job, food is great (buffet) with variation of food, nice service, great location, room is very clean, recommendable for a nice and great stay in cebu, we’ll stay again in this hotel if i come back to cebu.
oliver from Philippines
Couple
There is no better place to stay in Cebu than in Harolds. Good location, very nice rooms, very friendly staff and good food. Every time i arrive they give me the feeling of coming home :-) Just great!!
Heinrich from Switzerland
Couple
Always stay in harolds on my trips to Cebu. Have stayed here 6 times. Really professional and helpful staff. Always made so welcome. Rooms a large clean. Everything works perfect. Breakfast and food in restaurant is excellent. I Would recommend for any travel.
steven from United Kingdom
Family with young children
Harold's is truly my favorite hotel anywhere. The people are very friendly and accommodating. What they lack in frills they make up in excellent service. I will continue to stay there until they give me a reason not to, which I do not expect anytime soon.
jeffrey from United States
Solo traveler

Harolds Hotel

Excellent location
- 120 meters from city center
- What's nearby?
Excellent
From 2276 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 95% of guests
Value for money8.6
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.7 km
95%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • Airport transfer

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 85 times this week | 20 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
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Superior Room
Superior Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 51 m²/549 ft²
  • City view
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Premier Deluxe
Premier Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed
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Executive Suite**
Executive Suite**
...
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Bathtub
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    Deluxe Room
    Deluxe Room
    ...
    • Non-smoking
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    Double or Twin DELUXE - BED AND BREAKFAST
    Double or Twin DELUXE - BED AND BREAKFAST
    ...
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      Triple
      Triple
      ...
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        Have a question for Harolds Hotel?

        What people love about the property

        • 9.6
          Exceptional

          "Perfect place to destress, over a beautiful view of the city"

          kartik R.

          |

          November 11, 2016

        • 9.6
          Exceptional

          "Clean comfortable sleeping and great staff"

          NINORAMON

          |

          October 28, 2016

        • 10.0
          Exceptional

          "Great hotel loved it"

          david

          |

          June 28, 2017

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        More about Harolds Hotel

        More about Harolds Hotel

        10.0
        Exceptional

        "Perfect place for business or pleasure."

        Tabitha A.

        |

        November 21, 2016

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Filipino cuisine
        Filipino cuisine
        Simply J's Cafe & Restaurant
        340 m Filipino, Italian
        Muvanz Pocherohan and Seafood
        800 m Filipino, Seafood
        American cuisine
        American cuisine
        Politics Cafe
        600 m American, Asian, Bar
        Big Tom's Burgers
        710 m American
        Ribpublic Diner
        910 m American
        Asian cuisine
        Asian cuisine
        Linesses Eatery
        120 m Asian, Filipino
        Rico's Lechon
        140 m Asian, Filipino
        Labeled Liquor Store + Bar
        160 m Asian, Filipino

        What they offer

        8.8
        Excellent

        "Rooms were spacious and clean."

        Angel L.

        |

        December 18, 2016

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (2276)
        8.5
        /
        10
        Cleanliness8.9
        Facilities8.1
        Location8.3
        Room comfort and quality8.7
        Service8.9
        Value for money8.6
        Provided by verified guests of Agoda
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        All guests (2276)
        All room types

        Show reviews that mention 

        Showing 1849 verified guest comments
        12345
        9.6
        Exceptional
        Terry from United Kingdom
        Solo traveler
        Deluxe Room
        Stayed 4 nights in January 2019
        Classy Hotel”
        Harold’s Hotel is easily comparable with a top London Hotel. The room I had on 11th floor was superb with a huge comfortable bed. The staff are so attentive and done everything to ensure your needs are taken care of as well as being super polite. The restaurant buffet lunch and dinner is very good value for money with a wide choice. Wi-fi in my room was a little slow and dropped out occasionally otherwise everything was great. Highly recommended, I will be back.
        Reviewed January 15, 2019
        7.6
        Very good
        Farid from United States
        Business traveler
        Deluxe Room
        Stayed 1 night in December 2018
        Good location but noisy! ”
        located by a Busy street with constant travel of beeping taxi and jeepney. Less than a mile away from the Ayala mall but Walk to the mall is not recommended at night . Breakfast was ok but not great. Roof deck with live music is entertaining if not raining. Staff is ok.
        Reviewed January 04, 2019
        9.2
        Exceptional
        larry from United States
        Couple
        Deluxe Room
        Stayed 1 night in November 2018
        As good as last time and time before that ”
        The staff is very professional and give great service, all nice people too - rooms are always very clean - even clean enough for my wife and that's not easy - the free breakfast is always good with good selections of western and filipino foods - eggs to order - good coffee - free shuttle to ayala mall is a nice touch if you need to go there - drivers very good
        Reviewed November 10, 2018
        8.4
        Excellent
        michael from United States
        Solo traveler
        Deluxe Room
        Stayed 6 nights in October 2018
        Excellent”
        The breakfast and staff of the first floor restaurant are excellent. It is a good, cleen hotel with a great staff. The rooftop dinner needs to have the staff get much more training, service and attention to costomers is very poor. I still would stay here again, just not dine on the rooftop.
        Reviewed October 25, 2018
        10.0
        Exceptional
        Edmund from Philippines
        Solo traveler
        Deluxe Room
        Stayed 1 night in October 2018
        The staff make this hotel”
        Warm welcome with a genuine smile of the staffs of this hotel will definitely make me stay in this hotel again. (Just a minor thing with the towel. I notice that it is thorn out and look old.) Hospitality at its best. Kudos!
        Reviewed October 16, 2018
        8.0
        Excellent
        Herald from Philippines
        Business traveler
        Deluxe Room
        Stayed 3 nights in September 2018
        lovely hotel”
        stayed for 3 nights and i can say that this hotel is very good. i have clean sheets everyday and all of their staff is hospitable. the only thing that kinda disappoint me is that they hve the same menu for breakfast everyday. i hope that they will change that a little bit but for me, this hotel is really good for business travellers in cebu.
        Reviewed September 16, 2018
        10.0
        Exceptional
        Kha from Singapore
        Couple
        Superior Room
        Stayed 1 night in August 2018
        Excellent hotel”
        The location of the hotel is very good. Walking distance to House of Lechon, Jollibee & McDonald's. All of their staffs are very friendly & professional. Room is clean & the bed is really comfortable to rest. Strongly recommend this hotel for anyone who are travelling to CEBU.
        Reviewed September 06, 2018
        10.0
        Exceptional
        Joanne from Taiwan
        Couple
        Premier Deluxe
        Stayed 1 night in July 2018
        Great hotel, very central”
        We stayed in this hotel for a night because we were getting a ferry the following day. It was perfect for an overnight in Cebu. The area was nice, near a big department store if you want to go shopping. The staff were great and the breakfast was lovely. We would definitely stay here again if we had an overnight in Cebu.
        Reviewed August 21, 2018
        8.0
        Excellent
        Emmanuel from Canada
        Family with teens
        Deluxe Room
        Stayed 1 night in August 2018
        Highly recommended.”
        Hotel is clean with reasonable price. Breakfast buffet is awesome but it's not cheap. They served buffet on dinner too, and the food is great. Location is OK, not far from Ayala Shopping Center if you do some shopping. I would recommend this hotel everyone.
        Reviewed August 16, 2018
        10.0
        Exceptional
        Victor from Philippines
        Couple
        Deluxe Room
        Stayed 1 night in August 2018
        Value For Money Hotel”
        Nice honey room with big soft bed. Free buffet Breakfast is good with a variety of choices. Lunch buffet also commendable. Nice ambiance roof deck to chill out at night. Staff well attentive. Will definitely stay again.
        Reviewed August 13, 2018
        9.6
        Exceptional
        Maria from Philippines
        Solo traveler
        Deluxe Room
        Stayed 3 nights in July 2018
        My 2nd stay here. Location is very good. This time my room was bigger than my previous stay. ”
        However every time I’d shower, the water was leaking from the bathtub ! On my 1st visit early this year, our main complaint was the lack of proper exhaust from their coffee shop...the food smell would stick to your clothes and hair ! This time its still the same :(((((( everything would be perfect except for this !!!
        Reviewed August 03, 2018
        7.6
        Very good
        Kirby from Canada
        Family with young children
        Deluxe Room
        Stayed 3 nights in December 2018
        Nice friendly hotel”
        The staff is friendly, attentive and polite in every location... The food was delicious and presentation was a plus.... The room is spacious and clean...great layout and nice clothes closet for organizing your things..mini bar items seem much more expensive then last year and aren't great value in our opinion... ...we encountered a smell the resembles a cat on the second morning then again on the third evening...we think that was coming in through the aircon unit... We loved our stay at Harold's as usual and will be back next year but like any venue there's always room for improvement...
        Reviewed January 04, 2019
        9.2
        Exceptional
        john from Philippines
        Family with teens
        Superior Room
        Stayed 4 nights in December 2018
        A treasure at the heart of cebu city”
        Quick and easy check-in. Rooms were very clean. Staff was friendly and hospitable. Breakfast was good but could need more variety. Overall a relaxing trip.
        Reviewed December 27, 2018
        9.6
        Exceptional
        WEN from Taiwan
        Couple
        Deluxe Room
        Stayed 1 night in December 2018
        Excellent”
        Everything is far better than our expect, except they didn't offer hair dryer in the room. However, after we asked the housekeeping, they offered me one within 3 mins. I will choose this hotel again.
        Reviewed December 27, 2018
        7.6
        Very good
        Alyssa from Philippines
        Family with teens
        Superior Room
        Stayed 1 night in November 2018
        For recommendation”
        This is one of the hotels you want to recommend to your friends/relatives who’ll go to Cebu. I just hope they can improve their facility by putting a pool. But their overlooking bar is good! Makes you enjoy the city lights without going to Tops while listening to a live band. Their breakfast buffet is a must try! No wonder even people who do not have a room reservation, opt to eat there. Kudos!
        Reviewed November 11, 2018
        10.0
        Exceptional
        jeffrey from United States
        Solo traveler
        Deluxe Room
        Stayed 1 night in July 2018
        One of my favorite hotels”
        Have stayed at Harold's in all but one of my many trips to Cebu over the years. The staff is incredibly friendly, the rooms are spacious, with one of the best beds you will sleep on. It is within walking distance of Ayala Mall and some good eating places. I highly recommend it!
        Reviewed July 08, 2018
        8.8
        Excellent
        Paul from United States
        Couple
        Deluxe Room
        Stayed 2 nights in May 2018
        Excellent”
        Pros: staff is very attentive, breakfast buffet is really good, housekeeping is awesome, never had to ask for anything it was always just done, staff was usually friendly and almost always helpful, room was very comfortable, overall it was awesome Cons: staff was friendly off and on, which I found strange, one of the waiters in the dinning area where we had breakfast was very nice the first day and even reserved us a table at the rooftop lounge, which when we got up there we found out he didn’t reserve for us at all and the next day he was very cold, wouldn’t even look at us, the rooftop lounge is very small, food was not that good, and drinks were not that good either, parking is available in the basement but is very small
        Reviewed June 04, 2018
        8.4
        Excellent
        Paul from Australia
        Couple
        Premier Deluxe
        Stayed 9 nights in March 2018
        All good as usual”
        All good as usual. We had a nice stay and were looked after very well by the staff. The breakfast buffet has dropped a bit in standard but still ok. The long term staff like Arron were wonderful. We will be back
        Reviewed May 15, 2018
        9.2
        Exceptional
        Butch from Philippines
        Family with young children
        Suite
        Stayed 3 nights in March 2018
        EXCELLENT SERVICE🙂”
        Excellent service and value for money. We stayed for 3N/4D @ 1BR Suite and our kids are pampered by the staff. Special mention to Ms. Love, F&B Mgr of lobby resto, as well as her staff, great attention to their guests w/o any hint of anything in return. Breakfast spread is very good, although needs varieties vs other regular days. Just small improvement also in their housekeeping. No floor carpet vacuum and visible dirt/food residue in our room dining but wasn't cleaned for the entire 3N we stayed. But overall, highly recommended and definitely we will be back here once we have trips to Cebu.
        Reviewed April 01, 2018
        9.6
        Exceptional
        Teodoro from Philippines
        Family with young children
        Deluxe Room
        Stayed 1 night in February 2018
        Exceptional”
        We stayed overnight in this hotel. We booked a deluxe room, but got upgraded to a suite for free because there was no more deluxe room available when we arrived. We enjoyed our stay in this hotel. The bed was comfortable. Internet-connection speed was fast by Philippine standards. Water pressure was fine and the hot-water supply was reliable. We had breakfast and supper at the hotel. Choices were more than enough. The food tasted good. This hotel is highly recommended and I will stay at this place again when I am in Cebu City.
        Reviewed March 01, 2018
        12345
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        • Excellent location
        • Ayala Center Cebu