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Exterior view, Harper Cikarang by ASTON in Cikarang
Superior - Room plan, Harper Cikarang by ASTON in Cikarang
a hotel room with a bed, table, and chairs, Harper Cikarang by ASTON in Cikarang
Lobby, Harper Cikarang by ASTON in Cikarang
Lobby, Harper Cikarang by ASTON in Cikarang
Swimming pool [outdoor], Harper Cikarang by ASTON in Cikarang
a large swimming pool with a bench in the middle of it, Harper Cikarang by ASTON in Cikarang

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8.3

Excellent

1,130 reviews

1,130 reviews

Housekeeping17
Breakfast6
Food & Dining1
See map
See map

8.2

Excellent

Location rating score

Excellent location - 2.31 kilometers from city center
Parking
FREE
Nearby landmarks
Elysium Monument sas Park 1.1 km
Meikarta Central Park 1.1 km
Sport Village Lippo Cikarang 1.4 km
Waterboom Lippo Cikarang Park 3.5 km
Lippo Mall Cikarang 3.5 km
Siloam Hospitals Lippo Cikarang 3.8 km
Indomaret 3.8 km
Taman Sehati 4.1 km
Wibawa Mukti Stadium 4.2 km
Taman Gedung Pariwisata 4.3 km

Harper Cikarang by ASTON

street Mataram Kav. 37-39 Cibatu Cikarang, Deltamas, Cikarang, Indonesia, 17530 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deltamas part of Cikarang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bakmi Golek. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Car power charging station

This property is in high demand!

4 travelers have booked today.

Value for money8.5
Location rating8.2

Rooms available at Harper Cikarang by ASTON

Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite Room
...
  • Room size: 74 m²/797 ft²
  • Street view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Premier
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Triple superior
...
    Enter dates to see prices
    Double Studio room
    ...
      Enter dates to see prices
      Single Room - Premium
      ...
        Enter dates to see prices
        Quad Room
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Harper Cikarang by ASTON offer spa services?

          You can benefit from your stay at Harper Cikarang by ASTON much more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

          Does Harper Cikarang by ASTON offer dry cleaning services?

          Yes! Harper Cikarang by ASTON features dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

          What measures does Harper Cikarang by ASTON take in terms of hygiene, safety, and cleanliness?

          Harper Cikarang by ASTON satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, free face masks, sterilizing equipment, doctor/nurse on call, body thermometer, first aid kit, and staff trained in safety protocol for all rounded safety precautions and hygiene protocols.

          What is the typical travel time to a nearby airport from Harper Cikarang by ASTON?

          The average travel time to get from Harper Cikarang by ASTON to the airport is 110 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

          What are the property's policies for children's bedding at Harper Cikarang by ASTON?

          Harper Cikarang by ASTON's policy pertaining to children's bedding considers guests age 3 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          How many floors does Harper Cikarang by ASTON have?

          Harper Cikarang by ASTON has a total of 7 floors.

          How many rooms does Harper Cikarang by ASTON have?

          Harper Cikarang by ASTON has a total of 131 rooms.

          What is the average rating that past Solo travelers' have given to Harper Cikarang by ASTON?

          Past solo travelers that have stayed at this property have given Harper Cikarang by ASTON an average rating of 8.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that verified Business travelers' have given to Harper Cikarang by ASTON?

          Verified business travelers that have stayed at this property have given Harper Cikarang by ASTON an average rating of 8.3. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

          What is the nearest train, metro, or bus station to Harper Cikarang by ASTON?

          The closest train, metro, or bus station is Cikarang‎ Railway Station, 10381.32 m away from Harper Cikarang by ASTON.

          What time is check-in and check-out at Harper Cikarang by ASTON?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

          See map

          Explore the neighborhood

          What people love about Harper Cikarang by ASTON

          • 10

            Exceptional
            Cleanliness

            "New hotel with good facilities, clean, various and delicious breakfast provided, fast wifi connection, lot of tv channel, quite spacious bathroom."

            Mita

            |

            April 24, 2023

          • 10

            Exceptional
            Cleanliness

            "Clean, tidy and great hotel."

            Hsu

            |

            March 27, 2023

          • 9.6

            Exceptional
            Location

            "Located in quiet area with shops and restaurants in walking distance."

            Julianto

            |

            September 4, 2022

          Property ranking|Compared to 118 Cikarang properties
          See all rankings
          Room size
          44 sqm.
          Cleanliness score
          8.6/10
          Value for money score
          8.5/10
          Service score
          8.5/10
          Bigger than
          93
          %
          of Cikarang properties
          Better than
          81
          %
          of Cikarang properties
          Better than
          76
          %
          of Cikarang properties
          Better than
          75
          %
          of Cikarang properties
          Overall rating:

          8.3

          Excellent
          1,130 reviews
          Cleanliness
          8.6
          Facilities
          8.1
          Location
          8.2
          Read all reviews >
          What travelers say they love:
          The bedding area are well maintained & clean.
          Raymond from Singapore
          Business traveler
          More about Harper Cikarang by ASTON

          More about Harper Cikarang by ASTON

          Harper Cikarang by ASTON

          Enjoy all that Cikarang has with a stay at Harper Cikarang by ASTON, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
          Enjoy all that Harper Cikarang by ASTON has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Cikarang is made even more convenient with the taxi services available at the hotel.
          For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Harper Cikarang by ASTON.
          For guests who would like to smoke, the designated smoking areas are available.
          All guestrooms at Harper Cikarang by ASTON provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
          Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at Harper Cikarang by ASTON. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
          Fill your days with the array of activities and facilities offered at Harper Cikarang by ASTON. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
          Guests who stayed here found it to be neat and tidy, scoring it above 81% of other accommodations in the city.
          According to guests who stayed here, this hotel's room comfort is rated higher than 87% of other accommodations in Cikarang.

          Show less

          Amenities and facilities

          Excellent
          Facilities

          8.1

          Most talked about facilities

          Housekeeping

          7 mentions

          Food & Dining

          4 mentions

          Breakfast

          4 mentions

          Swimming Pool

          2 mentions

          Languages spoken
          • English
          • Indonesian
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Massage
          • Sauna
          • Spa
          • Spa/sauna
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          Cleanliness and safety
          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hotel room service app
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bar
          • Breakfast [buffet]
          • Kitchen
          • Restaurants
          • Room service
          Swimming & soaking
          • Hot spring bath
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Food delivery
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area
          • Terrace
          Access
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Car power charging station
          • Taxi service
          • Valet parking
          Available in all rooms
          • Accessible by elevator
          • Air conditioning
          • Cleaning products
          • Coffee/tea maker
          • Daily housekeeping
          • Desk
          • Electric kettle
          • Free bottled water
          • Hair dryer
          • Hand sanitizer
          • Individual air conditioning
          • In-room safe box
          • Ironing facilities
          • Mini bar
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Towels
          • Trash cans
          • Wake-up service
          • Wi-Fi [free]

          Food and dining

          Breakfast options
          • Buffet
          Restaurants on site
          RUSTIK BISTRO
          • Cuisine: Asian
          • Menu: A-la-carte

          Location

          street Mataram Kav. 37-39 Cibatu Cikarang, Deltamas, Cikarang, Indonesia, 17530
          Excellent
          Location

          8.2

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • The hot spring bath is offered for men only.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          • Reception open until23:00
          Getting around
          • Airport transfer fee250000 IDR
          • Travel time to airport (minutes)110
          Extras
          • Breakfast charge (unless included in room price)71429 IDR
          The property
          • Number of floors7
          • Number of restaurants1
          • Number of rooms 131
          • Room voltage220
          • Year property opened2017

          Reviews of Harper Cikarang by ASTON from real guests

          Provided by verified guests of Agoda
          8.3
          /
          10
          Cleanliness8.6
          Facilities8.1
          Location8.2
          Service8.5
          Value for money8.5
          High score for Cikarang
          Rating
          9+ Exceptional (93)
          8-9 Excellent (24)
          7-8 Very Good (36)
          6-7 Good (28)
          <6 Below Expectation (35)
          Time of the year
          Mar - May (58)
          Jun - Aug (33)
          Sep - Nov (65)
          Dec - Feb (60)

          Show reviews that mention 

          Showing 216 verified guest comments
          12345
          10.0
          Exceptional
          Charles from Thailand
          Business traveler
          Superior
          Stayed 2 nights in November 2022

          The Best in Lippo Cikarang ”

          There are several hotels in Lippo Cikarang, and this is the best one, no doubt. Location, easily accessible, room clean and comfy, toilet very clean, shower very well, wifi not bad, staff very friendly, surrounded by Starbucks, Ramen shops, and convenient store across the street, food choice is not bad. So, perfect choice if you have business in Lippo Cikarang and its surrounding

          Reviewed November 11, 2022

          See room deals

          Dear Charles, I am genuinely delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that the team has made all the necessary arrangements to provide you with such a wonderful experience. Thank you for your kind words about our food during your experience the breakfast, service, clean lines of the room, and other facilities my team will remember your visit, and it will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely yours, Friska Utami General Manager

          Responded November 23, 2022
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Bonita from Indonesia
          Business traveler
          Superior
          Stayed 1 night in June 2022

          Good choice”

          Was a good choice to stay there. Friendly staff. Good clean environment. Stayed 2 nights for bisnis didn't have a chance to use the pool, but I could see the pool was clean n good size to paddle for relaxation. Good choice of breakfast served. Location was perfect for us, next to a Star Buck n a couple of restaurant and only minutes to the location of our business meeting.

          Reviewed July 02, 2022

          See room deals

          Dear Mr/s Bonita, Warmest Greetings from Harper Cikarang.. We would like to thank you on behalf of the Harper Cikarang Management and Staff for staying and sharing your experience during your visit. Hearing how much you loved your time with us, as evidenced by the positive review you gave us, is a wonderful reward. We look forward to seeing you at Harper Cikarang on your next visit, which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded August 02, 2022
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Julianto from Indonesia
          Solo traveler
          Deluxe
          Stayed 3 nights in August 2022

          Updated hotel”

          Stayed 3 nights while traveling for work. Located in quiet area with shops and restaurants in walking distance. Room is clean and updated, service is good, breakfast is good, facilities are ok - small pool and gym; there is an onsen but closed while I was there.

          Reviewed September 05, 2022

          See room deals

          Dear Mr. Julianto, First of All, thank you for choosing Harper Cikarang and it was our sincere pleasure to have you stay with us. We are pleased to know that our Food and Beverages team has successfully impressed you during breakfast and or other experience food in our Rustik Restaurant. We truly believe that personalized service and paying attention to the smallest details are important and as such, I am delighted that our team has gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime, we look forward to welcoming you back very soon. Sincerely yours, Friska Utami General Manager

          Responded November 23, 2022
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Patricia from Indonesia
          Couple
          Superior
          Stayed 1 night in July 2022

          Good experience”

          Hotel is new and clean. And easy access to the food stall around hotel.

          Reviewed August 29, 2022

          See room deals

          Dear Patricia, We would like to thank you on behalf of the Harper Cikarang Management and Staff for staying and sharing your experience during your visit. Hearing how much you loved your time with us, as evidenced by the positive review you gave us, is a wonderful reward. We look forward to seeing you at Harper Cikarang on your next visit, which we hope will be soon. Sincerely yours, Friska Utami General Manager

          Responded November 23, 2022
          Harper Cikarang by ASTON
          10.0
          Exceptional
          Dian from Indonesia
          Solo traveler
          Superior
          Stayed 7 nights in December 2022

          Veryy very goooddd”

          All Amazing

          Reviewed January 19, 2023

          See room deals

          Dear Mr/s. Dian, We would like to thank you for taking the time to share your experience with Harper Cikarang. We are very delighted to find our guests like you are well served, by finding you were satisfied with our room cleanliness, service, and hotel facilities. On behalf of the entire staff(s), we really look forward to serving and welcoming you back to our hotel and enjoying another outstanding experience. Sincerely yours, Friska Utami General Manager

          Responded February 13, 2023
          Harper Cikarang by ASTON
          10.0
          Exceptional
          yuliana from Indonesia
          Group
          Deluxe
          Stayed 1 night in December 2021

          Best place to stay”

          For you who need affordable staycation or business trip

          Reviewed December 26, 2021

          See room deals

          Dear yuliana, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. Thank you for your kind words about our staff, they would remember your visit, and it will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded January 17, 2022
          Harper Cikarang by ASTON
          10.0
          Exceptional
          RIZERIA from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in January 2022

          Exceptional”

          Nice hotel, good service, clean

          Reviewed January 09, 2022

          See room deals

          Dear Rizeria, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. It will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely Yours, Friska Utami General Manager

          Responded January 17, 2022
          Harper Cikarang by ASTON
          9.2
          Exceptional
          Yovita from Indonesia
          Group
          Superior
          Stayed 1 night in July 2020

          value for money”

          with the price, this hotel surely can be a good options for short stay. location is pretty close from highway exit. the minus might need to pay more attention on the cleanliness and we also found soap dispenser is empty. parking area is also an issue, especially the parking behind hotel building, very narrow and hard for SUV to turn.

          Reviewed August 11, 2020

          See room deals

          Dear Ibu Yovita, Thank you very much for staying with us and give us your positive feedback! We’re sorry that your experience didn’t match your expectations especially about the cleanliness and room amenities service. In regard to parking space, we have additional large parking area on the food factory area on the right side of the hotel building. My team is now looking into the issue to further optimise our service. Hope we can serve you again and let you see our improvement in near future. We are looking forward to welcome you back soon in Harper Cikarang. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded August 12, 2020
          Harper Cikarang by ASTON
          9.6
          Exceptional
          MUKESH from India
          Business traveler
          Superior
          Stayed 4 nights in November 2019

          Best Place to Stay”

          Harper is the best place to stay. Ideally located; excellent service, neat and tidy place

          Reviewed September 22, 2020

          See room deals

          Dear Mr. Mukesh, Thank you so much for sharing your comments with us. I'm happy that you enjoyed your stay with us and I am delighted to hear that you were happy with our excellent service, neat and tidy place. In the meantime, we look forward to the opportunity of welcoming you back soon at Harper Cikarang. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          10.0
          Exceptional
          siska from Indonesia
          Solo traveler
          Superior
          Stayed 1 night in December 2021

          Exceptional”

          Roomnya supeer good...mantabbb

          Reviewed February 28, 2022

          See room deals

          Kepada Siska, Terima kasih atas ulasan yang telah anda berikan untuk hotel Harper Cikarang. Kami selalu berusaha memberikan pelayanan berkualitas yang terbaik dan kami merasa tersanjung atas apresiasi yang anda berikan terhadap hotel kami dan seluruh tim. Sekali lagi terima kasih dan kami nantikan kunjungan anda berikutnya dalam waktu dekat di Harper Cikarang. Salam hormat, Friska Utami General Manager

          Responded May 17, 2022
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Nanik from Indonesia
          Solo traveler
          Superior
          Stayed 1 night in September 2020

          one night at Harper”

          Pengalaman yg cukup baik. kamar yang bersih. kemudahan check In, Pelayanan yg baik

          Reviewed September 24, 2020

          See room deals

          Dear Ibu Nanik, Atas nama Manajemen kami mengucapkan terimakasih atas pilihan Anda untuk menginap di Harper Cikarang serta berbagi pengalaman yang mengesankan selama tinggal bersama kami. Komentar luar biasa yang Anda sampaikan mengenai kamar yang bersih, kemudahan check in dan pelayanan yang bagus, sangat menggembirakan dan memberikan motivasi kepada kami untuk mempertahankan pelayanan dimasa yang akan datang. Kami senang dapat melayani Anda dan berharap dapat memberikan pelayanan terbaik kami pada kunjungan Anda berikutnya. Kami menunggu kedatangan Anda kembali di Harper Cikarang. Salam Hangat, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          8.8
          Excellent
          Bayu from Indonesia
          Family with young children
          Deluxe Premier
          Stayed 1 night in October 2020

          good for short getaway”

          It’s a nice hotel located in Cikarang industrial complex, and it was good value for us a family since we’re looking for a nice place to stay. Bad things first: The wall is too thin and just so happened, we had our noisy neighbour. Parking space isn’t adequate so several of the cars had to stay outside the hotel. Okayish things: pool is small but enough for our needs, gym is small also but the machines are well maintained, breakfast is okay nothing spectacular. Great things: the hotel is surrounded by good restaurants and also mini and medium sized convenience stores. A short drive from there, many more great restaurants!

          Reviewed October 12, 2020

          See room deals

          Dear Mr. Bayu, Thank you so much for taking the time to share your review regarding your recent stay with us. We are absolutely delighted to know about your wonderful experience. I am delighted to learn that our service and facilities had made a good impression on you. Thank you for letting us know about the noisy room and not adequate parking area. Your feedback helps us get better. My team is now looking into the issue to further optimize our service. Hope we can serve you again and let you see our improvement in near future. We look forward to the pleasure of welcoming you back in the near future. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
          9.6
          Exceptional
          Alex from Indonesia
          Couple
          Superior
          Stayed 1 night in January 2020

          Good as ever”

          Still... the best around the area...

          Reviewed January 07, 2020

          See room deals

          Dear Mr. Alex, Thank you for your recent visit to Harper Cikarang and giving the fantastic review. We are happy to read that you enjoyed overall services from us. All of us look forward to welcome you back soon! Warm Regards, BAMBANG WIJANARKO General Manager

          Responded January 07, 2020
          Harper Cikarang by ASTON
          7.6
          Very good
          JANE from Malaysia
          Business traveler
          Superior
          Stayed 3 nights in January 2023

          Clean and staff friendly ”

          Hotel clean and staff friendly and good enviroment, easy to find food to eat.

          Reviewed January 27, 2023

          See room deals

          Dear Mr/s. Jane, I am genuinely delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that the team has made all the necessary arrangements to provide you with such a wonderful experience. Thank you for your kind words about our food during your experience the breakfast, my food beverage team will remember your visit, and it will be a pleasure to welcome you again to Harper Cikarang during your next visit which we hope will be soon. Sincerely yours, Friska Utami General Manager

          Responded February 13, 2023
          Harper Cikarang by ASTON
          8.0
          Excellent
          HYUN from South Korea
          Business traveler
          Superior
          Stayed 9 nights in November 2022

          Comfort”

          It's quiet and staff are nice and good.

          Reviewed December 28, 2022

          See room deals

          Dear Mr/s. Hyun, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff would fall so delighted to read what you wrote. We put guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, we are appreciating your kind words, and we look forward to seeing you again. Sincerely yours, Friska Utami General Manager

          Responded January 11, 2023
          Harper Cikarang by ASTON
          7.6
          Very good
          Reza from Indonesia
          Family with young children
          Superior
          Stayed 1 night in December 2019

          Good for business travel, nice quality of sleep and comfortable room”

          The location is strategic to jababeka and lippo cikarang. Near to coffeeshop and restaurant. The breakfast is not too good. But the room space and environment is quite good, also there is onsen if you want to try.

          Reviewed January 04, 2020

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          Dear Mr. Reza, Thank you for sharing with us your recent stay experience at Harper Cikarang on Agoda. I am happy to see that you enjoyed your stay and found the location and environment of our hotel was good. However I am regretful to learn about your experience with our breakfast is not too good, please rest assured hotel will look into the area you mentioned and take appropriate measures to rectify the situation. I sincerely hope that we will have the chance to welcome you back again in the future and if I can be of any assistance, please feel free to let me know. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded January 07, 2020
          Harper Cikarang by ASTON
          6.4
          Good
          Johannes from Indonesia
          Couple
          Superior
          Stayed 1 night in March 2021

          Nothing special”

          Breakfast is oke. But nothing special in other areas. I found the creamer for the coffee already expired. Please upgrade your service. The pandemic is still here but don't make that situation downgrade your service. Thanks.

          Reviewed March 13, 2021

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          Dear Mr. Johannes, Thank you for your rating and review of Harper Cikarang. Together within, I am very sorry that you have a few things that did not meet your expectations; please allow me to express my sincerest apologies. At Harper Cikarang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you again on your next visit. Warm Regards Friska Utami General Manager"

          Responded June 22, 2021
          Harper Cikarang by ASTON
          6.4
          Good
          Jean-Marie from Switzerland
          Business traveler
          Deluxe Premier
          Stayed 3 nights in February 2020

          Air conditioning was not working well”

          Bad smell in room, air conditioning was not working well, temperature was so hot in room that I could not sleep well... Restaurant with limited choice... Globally disappointing experience

          Reviewed February 15, 2020

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          Dear Jean-Marie, Thank you very much for taking the time to share your experience with our fellow readers here on Agoda. First of all we are very sorry that your experience did not meet your expectation during your stay especially about Air Conditioner and menu choice. We are very conscious about the feedback from our guests and we try to make all our guests feel welcome and comfortable. As soon as we have received your feedback during your stay, your concerns were highlighted within our team and were taken very serious action. We have tried to make your stay more pleasant by offering the upgrade to Suite room which was declined. Once again we are sorry that you had to experience the service shortfalls during your stay. We would be pleased to welcome you back here at the Harper Cikarang during your next travels to Cikarang. Please, don’t hesitate to contact me in order to arrange your stay with us and to give us a chance to revise your opinion about our hotel. Warm Regards, BA

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          Harper Cikarang by ASTON
          5.6
          Suci from Indonesia
          Family with young children
          Superior
          Stayed 1 night in November 2021

          The AC was not good”

          The AC in our room was not cool, the room temperature become hot. so we couldn.t sleep untill 3 AM, Already complained to the hotel staff but they said the ac was on coolest temperature. i think they need to change the ac into bigger one.

          Reviewed January 11, 2022

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          Dear Ms. Suci, Thank you for taking the time to share your experience with us. Kindly accept our sincere apology to learn that if you found our service and facilities in our hotel was not able to meet your expectations yet. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations. We appreciate you for bringing this to our attention. We’ll strive to do better and hope to be able to welcome you back very soon. Warm Regards, Friska Utami General Manager

          Responded January 12, 2022
          Harper Cikarang by ASTON
          5.2
          Meyristya from Indonesia
          Business traveler
          Superior
          Stayed 1 night in July 2020

          Clean Hotel but Low in facilities”

          The aircon was not working well, set 19degree but still feels like 24. Booked double room for couple but only one pair of toothbrush&paste ready in the room. No comb provide.

          Reviewed August 05, 2020

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          Dear Ibu Meyristya, Thank you for sharing your experience during stay with us. I am sorry to learn that our hotel was not able to meet your expectations especially about Air Conditioner and amenities provided. Your feedback helps us get better. Hotel will take serious actions to prevent those kind of unpleasant experience happening again. Hope we can serve you again and let you see our improvement in near future. We look forward to the pleasure of welcoming you back in the near future. Warm Regards, BAMBANG WIJANARKO General Manager

          Responded December 01, 2020
          Harper Cikarang by ASTON
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