2021
HARRIS Hotel & Conventions Gubeng
Jl. Bangka 8-18, Gubeng, Surabaya Center, Surabaya, Indonesia, 60281 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
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Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Transport to airport
Valet parking
Shuttle service
Complimentary WIFi in all rooms
Luggage storage
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Good hotel for family”
Hotel condition are clean, modern and minimalist interior, bright lighting at lobby, aisle, room and bathroom, also no carpet inside room so less dust - it's helpfull for people having allergethic. Harris Hotel, became our favourite 4 stars hotel at our destination cities. At least we have stayed at Harris Hotel at Bali Kuta, Jakarta, Bandung (2 locations) and Surabaya.
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Cheers Mr. Surjadi, Thank you so much for staying at HARRIS Gubeng Surabaya and leave a perfect rating for us. We are happy to know you have memorable stay with HARRIS Gubeng. Also special thanks to our cleanliness and interior design too. We wish you Happy New Year and looking forward to welcome you back as soon as possible. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Wonderful service and value for money”
A clean hotel, full of vibes. Layout was basic but had everything one needs. Kettle, fridge, shower amenities including toothbrush. Service staff always full of zest with smiley greetings. Free shuttle van to 3 malls n Gubeng train station. We were lucky to bumped into their GM who gives very good recommendations of seafood restaurant nearby. We'll not hesitate to recommend this hotel and will stay hete again if we return to Surabaya.
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Cheers Ms. Chong, Thank you so much for staying with us and leave a great rating here. We are so glad to know you love our rooms, amenities, facilities and most important our HARRIS Players service. I've shared this great feedback to all my colleagues , also my GM and let it encourage us even more to always deliver what's best from us, the service. Thank you for your kind recommendation also, looking forward to welcome you back. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Clean Room, Good location and Best Service”
As per the title, the room of hotel is clean, maybe not too big, but enough for living, the internet is fast and the staff is friendly. I like to stay in Harris hotel when I travel in Surabaya. Just one small thing, the hotel is so popular for wedding, so if you come in weekend, you cann't to enjoy the hotel buffet, only these.
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Ramot Manurung Front Office Manager
Always choose Harris Hotels when you are in Indonesia”
If you are looking for a very clean hotel, very helpful and friendly staff, Harris is the place to go. The room is very spacious too. Staff are always smiling and greeting you. They even gave us free cake as we were there on our honeymoon. This is my first time in Harris Gubeng, but I've been to few other Harris Hotels all over Indo.
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Ramot Manurung Front Office Manager
Very good hotel with reasonable price”
Harris Hotel and Conventions Gubeng definitely steel my impression. They have a very good breakfast at its price. Also, all the staff very friendly and helpful
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Ramot Manurung Front Office Manager
Exceptional”
clean, near to grand city mall, surabaya plaza. they provide shuttle bus to grand city mall, surabaya plaza, tunjungan plaza and gubeng station. what i like the most is their breakfast, they provide indonesian traditional herbal drink called “jamu”
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Cheers Ms. Steffi, Thank you so much for staying at HARRIS Gubeng Surabaya and recommending our Hotel to other travelers. I’m sure our entire hotel staff enjoyed having you as our precious guest as much as you enjoyed your stay. Our HARRIS Brand really reflected the importance of fun, friendly and sincerest service for our guest, in aim to make them feel at home. We really looking forward for your next visit to HARRIS Gubeng and can't wait to welcome you again with our Unique Hospitality. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager.
Great budget hotel”
Don't go here expecting the greatest place in history, because you'll be disappointed. It is however a great budget hotel in an ideal location, especially if you need to catch an early morning train ride from Surabaya Gubeng station. That's the reason we stayed and it met all of our needs. The staff were super friendly, the room was clean and in general it was an all round decent hotel for the short 2 night stay we had. Any longer than that and personally I'd be looking for something a little bit nicer, however everyone has different requirements. We had two issues during the day. Firstly, the air-conditioning in the room was not cold at all. It felt like it easily was 26-27C in there even when on the coldest setting. Engineering came in and sorted that out and it was fine after that. The second issue (and this is not just limited to Harris), is the mini-fridge is not a fridge at all. It doesn't chill anything to less than about 12-15C even after 12 hours.
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Cheers Mr. Blake, Thank you very much for staying at HARRIS Gubeng Surabaya and leave a good rating for us. We do apologize for the inconvenience happened due to technical issues. We will evaluate our mini fridge and air conditioner as soon as possible. But just a suggestion, next time you may keep your beverages and foods to us at the receptions, so that we could store it in our chiller in Hotel kitchen. But we love to hear that you liked our room cleanliness, location, and our staff friendliness. I've shared your positive feedback too, to all my colleagues and let it encourage us even more to deliver the best from us. Looking forward to welcome you back again. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
nice hotel, maybe we were not that lucky?”
Stayed for one night in Harris Gubeng, interior-wise, the hotel is very nice and modern-looking. Has rainshower in every type of the room. Staffs are super friendly and helpful; greeting the guests every time we pass. Gave welcome drink and snack. Nice pool, spa and restaurant (the food is nice too). Has Macs available for guests to use. Located in the center of city. Unfortunately the water was all dirty and smell of sewage for couple of hours (room 815) so we requested to be moved to other room, and in the other room (room 826) the door lock was broken and the cooler didn't work; I'd give 5 out of 5 for Harris Gubeng if only these things did not happen/were not there. Accidents happen but please improve the facilities Harris, I'd definitely come back if everything's more set again :)
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Mangaramot Manurung Front Office Manager
Great hotel”
I was travelling by train from Yogyakarta to Bali via Surabaya and I stopped in this hotel for 1 night. It was great! Big room with a comfy bed and good shower, amazing breakfast, nice swimming pool and a great city view from the restaurant balcony. Staff members were very helpful and friendly. I would definitely recommend this hotel - it’s close to the train station too.
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Cheers Ms. Marta, Thank you so much for staying at HARRIS Gubeng and leave us a wonderful review. We are also happy to know you have a memorable experience with us. Looking forward to welcome you back with our unique and friendly HARRIS players. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Lebaran 2015”
Lebaran 2015 vocation we didn't went to our home town. This the first time for us. We decide to spent our holiday in Surabaya and we choosed Harris Hotel for styed in Surabaya. Everything went well, thanks for everything..
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Mangaramot Manurung Front Office Manager
Good strategic hotel”
Forget how many times I have been stay in Harris Gubeng. For all I can say, the cleanliness and the food quality has been decreasing since my first time here. But overall, it is still family friendly hotel.
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Cheers HARRIS Fans, Warmest greeting from HARRIS Hotel Gubeng Surabaya Thank you for your recent stay with us and also for spending some times to review and share the experiences during your stay with us. We are delighted to know how much you enjoyed the service and that you had a great experience in our hotel. Our associates will be very happy hearing your comment and appreciation which we will certainly share with them. Once again, thank you very much and we look forward to welcoming you back soon in HARRIS Hotel Gubeng Surabaya. HARRISly yours Mangaramot Manurung Front Office Manager
New, Quiet and Close to Gubeng Train Station”
We used Harris Hotel because we came in late afternoon on train from Probolinggo and had to leave early in the morning on train to Yogjakarta, and did not dissappoint. Positives.... nearly everything only small negative was that the room had a cooler not a fridge , which was slow to cool things. Would stay there again, Try the evening buffet at 138000 IDR.....awesome and nice elevated terrace for coffee and dessert afterwards , nice pool.... everything good!!
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Mangaramot Manurung Front Office Manager
Everything was great”
That was amazing hotel with all facilities especially kids club and pool For breakfast have a great taste and many variant from traditional food until western and there is a japanese food corner Many Mosquitoes in surabaya so dont forget to use mosquito repellent lotion if you travelling with baby or toddler
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Cheers Ms. Destia, Thank you very much for staying at HARRIS Gubeng Surabaya and spent your time to wrote a sweet review about us. We feel flattered and happy to know you have great moments with us, special thanks to our DINO Kids Club facilities, delicious food and the service as well. But, we do apologize too if there is inconvenience happened due to mosquito problem. I've shared this matter to our Housekeeping and we'l do fogging as soon as possible in order to prevent such thing happened again in the future. Thank you very much and looking forward to welcome you back as soon as possible. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Clean cozy hotel”
Sometimes you need a quick reliable hotel to sleep in. Harris Gubeng is one of the best choice in Surabaya. Love my room. Located just next to the heart of the city make it easy to access.
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Mangaramot Manurung Front Office Manager
Overall its a good stay”
First, the location, well traffic jam is usual thing in surabaya so for me its an ok position, there’s mini market, starbucks is at opposite hotel and many resto. Breakfast during pandemic i say also ok. Now The room is very recomended for family there’s a sofa which i love the most, sheets,floor, towels all clean. Amenities also enough. There’s a small fridge so useful. The playroom and gym is still closed during covid pandemic. Overall its a recomended hotel. I love it.
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Cheers Mr. Widad, Thank you very much for staying at HARRIS Gubeng Hotel Surabaya and leave a great review for us ! We love to know that you had such an amazing experience here. We cannot wait to welcome you back again. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Bagus, staff nyer service..”
Overall sangat berpuas hati. Service memang AWESOME. Cleaning pun bagus, cuma karpet tu kena maintain bau nyer. Untuk spa, di harap masa akan datang Bisa Provide lelaki Staff. Sebagai tuntutan... yew pasti,kembali for this hotel and suggest for all my friends. Semoga terus success Buat Harris Hotel and Teams.. Love it bangat! :-)
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Cheers HARRIS Fans, Terima kasih banyak sudah memilih HARRIS Gubeng saat Bapak berlibur di Surabaya. Kami sangat senang mengetahui Bapak puas terhadap service dan kamar kami. Masukan Bapak mengenai kelembapan karpet sudah kami note dan sudah kami follow up. Mengenai HARRIS Spa untuk sementara memang kami hanya menyediakan staff Wanita sebagai therapist, namun untuk ke depannya masukan Bapak akan kami pertimbangkan. Sekali lagi saya mewakili seluruh Management dan Players HARRIS Gubeng mengucapkan terima kasih. Kami tunggu kedatangan Bapak kembali. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager.
Friendly and helpful staff.”
- there are 3 bolsters (1 small). A very great help for a family with little children. And also the sofa bed makes us have "bigger" bed. - the staffs are very friendly, they like to help us. we stayed at the comfort room which has a free laundry facility, but we didn't get any information about it. I mean, the staff should have actively asked if we might need the laundry or pressing. - the breakfast menu is great and of course delicious. if I have to stay in a hotel again, I will surely choose harris.
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Cheers HARRIS Fans, Thank you for your great and kind review about HARRIS Gubeng Hotel Surabaya, We are very happy to know that you are enjoying every moment during your stay. Happiness of our guest is our priority. We're looking forward to welcoming you again as soon as possible. HARRISly yours Ramot Manurung Front Office Manager
The best place for take a rest”
I stay on harris on 31 of october 2020. My room type is comfort type. This room was awesome for family with young children. The bath room, the king bed size and also the breakfast. All of the staff was so kind to the guest. I recommend to all of you to stay here. Don't be shy, they all of happy to service us. Thank you harris. Will stay here again.
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Cheers Ms. Della, Thank you very much for staying at HARRIS Gubeng Surabaya and leave a superb rating for us. We're delighted to know you had amazing experience here. Your compliment towards all HARRIS Players will definitely encourage us even more to always give our best service. We can't wait to welcome you back here, at your second home in Surabaya ! HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Good all-round budget hotel”
This hotel is in a good location, but it is nothing fancy. It worked well for us as we caught a train from Gubeng station at 7am after checking out in the morning. The air conditioning worked extremely well, the staff were friendly and the room was a good size.
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Cheers Mr. Blake, Thank you so much for staying at HARRIS Gubeng Surabaya and recommend our Hotel to other travelers. I’m sure our entire hotel staff enjoyed having you as our precious guest as much as you enjoyed your stay. Our HARRIS Brand really reflected the importance of fun, friendly and sincerest service for our guest, in aim to make them feel at home. Looking forward for your next visit to HARRIS Gubeng and we can't wait to welcome you again with our Unique Hospitality. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager
Great service and Good Location”
Nice and very friendly staff good room and colour very good location, near starbucks and main road in Surabaya good view from our room very good value
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Cheers Ms. Candle, Thank you so much for staying at HARRIS Gubeng Surabaya dan leave a perfect rating here. We are happy too, to know you have memorable experience here. Special thank to our room, decoration, and location. Looking forward to welcome you back here. HARRISly Yours, Cogito Dino Sutama Fans Relations Manager