HARRIS Resort Batam Waterfront
Newly renovated
Free Wi-Fi

HARRIS Resort Batam Waterfront

Waterfront City, Marina, Marina City, Batam Island, Indonesia, 29422
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HARRIS Room - Room plan HARRIS Resort Batam Waterfront
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    Swimming pool [outdoor] HARRIS Resort Batam Waterfront
    HARRIS Family Pool Access - Room plan HARRIS Resort Batam Waterfront
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    Swimming pool [outdoor] HARRIS Resort Batam Waterfront

    HARRIS Resort Batam Waterfront Reviews

    7.5
    Very good
    /10
    (3648 reviews)See what guests said
    7.6
    Very good

    "Good Customer Service, Clean Facilities, Near to Ferry Termi..."

    Chua

    -

    January 9, 2019

    8.2
    Excellent service
    Recommended by 86% of guests

    Things you’ll love about HARRIS Resort Batam Waterfront

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Good
    Location
    6.6
    See map
    Nearby
    Popular
  • Waterfront City140 m
  • Cable Ski Park280 m
  • Waterfront City Ferry Terminal940 m
  • Rsud Kota Batam4.01 km
  • Rsud Embung Fatimah5.04 km
  • Riau Kepulauan Batam University5.08 km
  • Rumah Sakit Otorita Batam5.25 km
  • Rumah Sakit Mutiara Aini5.66 km
  • Rumah Sakit Ibu Dan Anak Mutiara Aini5.66 km
  • Pasar Tiban Centre5.96 km
  • This property is in high demand!

    Last booked 6 hours ago | 10 travelers are looking at this property right now

    Value for money7.7
    Distance to city center15 km
    Location rating6.6
    Nearest airportHang Nadim Airport (BTH) - Indonesia
    Distance to airport20.4 km

    Rooms available at HARRIS Resort Batam Waterfront

    7.7
    Very good
    Room comfort & quality
    HARRIS Family Room
    HARRIS Family Room
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    HARRIS Suite
    HARRIS Suite
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    HARRIS Beach Access
    HARRIS Beach Access
    ...
    • Room size: 32 m²/344 ft²
    • Beach view
    • 1 double bed
    Enter dates to see prices
    HARRIS Family Pool Access
    HARRIS Family Pool Access
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    HARRIS Room
    HARRIS Room
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    HARRIS Suite Room
    HARRIS Suite Room
    ...
    • Room size: 54 m²/581 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Special Offer - Earth Day Best Deal Promotion at HARRIS Room
    Special Offer - Earth Day Best Deal Promotion at HARRIS Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Special Offer - Wet and Wild Family adventure Package at HARRIS Room
    Special Offer - Wet and Wild Family adventure Package at HARRIS Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Special Offer - Merdeka  Package at HARRIS Room
    Special Offer - Merdeka Package at HARRIS Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Special Offer - Aquatics Experience Package at HARRIS Room
    Special Offer - Aquatics Experience Package at HARRIS Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Have a question for HARRIS Resort Batam Waterfront?

    What people love about HARRIS Resort Batam Waterfront

    • 10.0
      Exceptional

      "Staffs were friendly and helpful."

      Ira

      |

      January 8, 2019

    • 8.4
      Excellent

      "Comfortable, spacious renovated room."

      robert

      |

      September 28, 2018

    • 8.4
      Excellent

      "Great pool, Location was for me good, close to the yards in Tanjung Uncang."

      robert

      |

      September 28, 2018

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    More about HARRIS Resort Batam Waterfront

    More about HARRIS Resort Batam Waterfront

    10.0
    Exceptional

    "Enthusiastically friendly accommodating me and my family and..."

    mohamad

    |

    January 10, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "Pros - Players were splendid!"

    Muhammad

    |

    January 10, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Harris Room only provides a shower. The bathtub is not available.

    Reviews of HARRIS Resort Batam Waterfront from real guests

    Agoda Reviews (3648)Booking.com Reviews (687)
    7.5
    /
    10
    Cleanliness7.6
    Facilities7.5
    Location6.6
    Room comfort and quality7.7
    Service8.2
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (3648)
    All room types

    Show reviews that mention 

    Showing 2994 verified guest comments
    12345
    8.8
    Excellent
    Nicole from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 3 nights in December 2018

    Awesome bedroom - lack fun factor”

    I must say that I love the room very much. I stayed in the family room. It has a double decker which was very new. Alot of space and I slept on a King Bed. Good temp of hot water. Excellent when bring a few kids. Single kid will feel lonely as there are not enough toys for them to play in the kids room ans gaming room also TV lock. MUST TRY KOREAN FOOD> Very good.

    Reviewed February 22, 2019

    Dear Valued Guest Maps37337890727, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great experience during stay at HARRIS Resort Waterfront Batam. We very happy that you loved with the room very much, spacious room, new double decker and good temperature of hot water. A positive guest experience is something our staff takes great pride in so we value your feedback. We do hope it is not too long until we are able to welcome you back to our resort and remain committed to serving as a home for your next vacation. We thank you for the compliment given to the Arirang; s restaurant and to recommend as well. We would love to welcome you and your family back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.8
    Excellent
    LIONG from Singapore
    Family with teens
    HARRIS Beach Access
    Stayed 1 night in February 2019

    Relax trip during low peak period ”

    Choose this location for short staycation during low peak period .Enjoyed the beach, sand and quite place. Food provided meet standard and room environment is very cosy. Hotel did provide shuttle bus service from / to ferry with welcome drink and towel.

    Reviewed February 13, 2019

    Dear Valued Guest LIONG, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam that would be useful for our guest. We very happy to know that you had enjoyed with the beach, sand and it was quite place and relax trip. Great to read your positive comment related to our room environment is very cozy. A positive guest experience is something our staff takes great pride in so we value your feedback. We do hope it is not too long until we are able to welcome you back to our resort and remain committed to serving as a home for your next vacation. We would love to welcome you back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded February 14, 2019
    HARRIS Resort Batam Waterfront
    8.0
    Excellent
    Mohamed from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 3 nights in February 2019

    Wonderful stay”

    The resort overall was good with spacious Family room. All room face the pool. The pool is big & there arw many other activites area like the kid’s playground, table tennis, gym and others. Highly recommended.

    Reviewed February 06, 2019

    Dear Valued Guest Mohamed, We would like to thank you for your valuable feedback related to your last stay with us. We were very happy to read your good comments related to our resort overall was good with spacious family room, big pool and many of activities like playground, table tennis, gym etc. Your positive feedback would be useful for our guest and we thank you to recommend our resort. We do hope it is not too long until we are able to welcome you back to HARRIS Resort Waterfront Batam and remain committed to serving as a home for your next visit for another wonderful stay. We would love to welcome you and your family back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded February 08, 2019
    HARRIS Resort Batam Waterfront
    4.8
    Choon from Singapore
    Family with young children
    Stayed 1 night in February 2019

    A resort with nothing much to do and expensive food”

    To be honest, it's like a chalet in a secluded place where you can only eat in their restaurant with higher price as compared to the city. All staff is very helpful and friendly. There's nothing much for my boys except playing in the pool although they do enjoy it for a moment. Understand that the hotel had removed some of the activities and even the shuttle service to Nagoya Mall, so you know .................

    Reviewed February 22, 2019

    Dear Valued Guest Choon, We thank you to sharing your recent stay experience and we do apologies for the inconvenience has experienced. We appreciate for the positive comments given related to our staff friendliness and helpfulness. We take good note with your concern related to the food price and we will inform to our management on this for improvement. Related for the activities, actually we have many activities available, we suggest for your next visit, you can try our sea sport such as canoe, banana boat, Jet Ski, Banana Boat, Super thriller, Big Mable, Ocean UFO, Tube Rider, Fly-fish, etc. We also have some activities like dart game, mini golf, shooting target, paintball war game, cable sky, SPA etc. We look forward to another opportunity to welcoming you back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    9.6
    Exceptional
    Moganavel from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 2 nights in February 2019

    Simply awesome”

    It's a standalone resort. Place was clean staff was very customer oriented. Food was good and the facilities were of Singapore standard. Only issue was travelling out maybe expensive as the transport is fixed and no app vehicles are allowed. Price is as similar to Singapore or slightly more for food.

    Reviewed February 22, 2019

    Dear Valued Guest Moganavel, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great experience during stay at HARRIS Resort Waterfront Batam. We glad to hear your great comments that our hotel is standalone resort, clean, customer oriented, the food was good and the facilities standard Singapore. A positive guest experiences will serve as an encouragement to all of our team members as we strive every day to provide the highest standards of service for our valued guests. We happy to know that you had simply awesome stay. On the other hand, we take good note with your concern related to the transport side and the price and we will share to our management in order to improve our services in the future. We would love to welcome you back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.8
    Excellent
    Nurul from Singapore
    Group
    HARRIS Beach Access
    Stayed 1 night in January 2019

    Weekend Stay (1 Night, Beach Access)”

    Appreciate the efficiency (for checking the room availability whether we are able to check in early & out) The staff were very detailed in explaining the facilities the hotel provides and also the activities we can join (there were Zumba class). Convenience in the sense that we are able to make payment for the breakfast from the deposit paid during check in. And there’s an discount going on during our stay. Thank you!

    Reviewed January 20, 2019
    8.0
    Excellent
    YAU from Malaysia
    Family with young children
    HARRIS Family Room
    Stayed 2 nights in December 2018

    Kids Friendly”

    My second trip here with family. There are plenty of activities for the kids and the Dino room is super fun for my 2 kids (4 & 2) while the adults enjoy the large pools. We got a huge room with queen bed and 1 double decker bed. Food choices is plentiful within the resort. Breakfast is good as the change some of the menu on daily (we stayed for 2 nights). About 30mins from Batam Center. Be prepare to pay RP 150,000 for a 1 way trip to the city center. Do consider using Grab for your travel requirements although the hotel staff will tell u - “sorry we don’t allow Grab to come in”.

    Reviewed January 18, 2019

    Dear Valued Guest YAU, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam that would be useful for our Guest. Great to hear your amazing comments related to our room is huge, the food choices is plentiful as well as for the breakfast. We happy to know that your kids have fun during playing at DINO kids club. A positive guest experience is what we take great pride in, so we value your feedback. We always strive to improve our guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from Good to Best on our quest to satisfy our valued guests. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    Aloy from Singapore
    Group
    HARRIS Room
    Stayed 1 night in January 2019

    Value For money”

    Upon checking in the staff were overwhelming friendly and helpful. The resort revamped the room and was in tip-top condition but the downside was the air-condition need some maintenance, it unable to cool down both room that I had booked. Resort lacks of game facilities, compare to the past experience when there were bowling, airgun shooting etc. Kinda disappointed they remove the shuttle service to Nagoya shopping mall but nevertheless my friends and I had a great stay over at Harris Resort.

    Reviewed January 07, 2019

    Dear Valued Guest Aloy, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for the positive comments given related to all your experience about our facilities as mentioned. A positive guest experience is something our staff takes great pride in so we value your feedback. On the other hand, we take good note with your concern related to the activities, Air con and shuttle service and we will inform to our management in order to improve our product and services in the future. We always strive to improve our guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from Good to Best on our quest to satisfy our valued guests. We would love to welcome you back for your next trip at our resort and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    Aloy from Singapore
    Group
    HARRIS Room
    Stayed 1 night in January 2019

    Value for money”

    Upon checking in the staff were overwhelming friendly and helpful. The resort revamped the room and was in tip-top condition but the downside was the air-condition need some maintenance, it unable to cool down both room i had booked. Resort lacks of game facilities, compare to the past experience when there were bowling, airgun shooting etc. Kinda disappointed they remove the shuttle service to Nagoya shopping mall but nevertheless my friends and I had a great stay over at Harris Resort.

    Reviewed January 07, 2019

    Dear Valued Guest Aloy, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for the positive comments given related to all your experience about our facilities as mentioned. Great to know that you and your friend had a great stay. A positive guest experience is something our staff takes great pride in so we value your feedback. On the other hand, we take good note with your concern related to the activities, Air con and shuttle service and we will inform to our management in order to improve our product and services in the future. We always strive to improve our guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from Good to Best on our quest to satisfy our valued guests. We would love to welcome you back for your next trip at our resort and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.0
    Excellent
    Alishah from Singapore
    Couple
    Stayed 1 night in August 2018

    Resort on construction”

    Resort was clearly undergoing a major renovation. We got a room on the older wing tho, but the view was perfect. Did not manage to try any food from the resort, as we gojek most of the time at night. Was charged about 80k if im not wrong back to the ferry terminal which came as a no surprise since the resort is quite far from the main shopping areas.

    Reviewed December 08, 2018

    Dear Valued Guest Alishah, We would like to thank you for your valuable feedback related to your last stay with us. We thank you to sharing your recent stay experience and we do apologize for any inconvenience has experienced. At HARRIS Resort Waterfront, we always strive to improve our guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from Good to Best on our quest to satisfy our valued guests. We would love to welcome you back for your next trip and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded January 03, 2019
    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    Amiya from India
    Family with young children
    HARRIS Room
    Stayed 2 nights in February 2019

    Best for Weekend stay and relax”

    I am impressed with the hospitality of the staff . They are very good. The resort is new and quite clean.There are lot of open space and windy area .If you don't like crowded city area , just want to relax and enjoy the nature with family then this is best resort at reasonable price. My baby enjoyed a lot .They have a big kid's pool and a decent Kid's club.Breakfast was decent(though less option for Indian vegetarian) .They have live music at restaurant during dinner time.Only downside I felt is the beach is not exactly a sea beach , rather its a backwater and small.But still decent one for water sports and relaxing. Overall my family enjoyed the stay and I would definitely recommend this resort.

    Reviewed February 13, 2019

    Dear Valued Guest Amiya, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam that would be useful for our guest. We very happy to know that overall you and your family enjoyed the stay and definitely recommend our resort. We glad to hear that our staff could deliver hospitality service to the guest and all the activities give you positive experience. Great to know that your baby enjoyed a lot with the activities at pool and kids club room. We do hope it is not too long until we are able to welcome you and your family back to our resort and remain committed to serving as a home for your next vacation in the soonest. We would love to welcome you back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    Rayden from Singapore
    Couple
    HARRIS Suite
    Stayed 3 nights in February 2019

    Excellent”

    Had an enjoyable stay, particularly because of the friendly staffs and their services. Food wise, the breakfast buffet wasn't to our likings, we preferred the Ala carte menu ("Nasi Goreng WaterFront" and "Fish n Wich" were both good). There's also a Korean/Japanese Restaurant which serves decently nice food. Location was kinda remote and not much activities in the surrounding areas, but they do provide taxis if you would like to travel out.

    Reviewed February 11, 2019

    Dear Valued Guest Rayden, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam that would be useful for guest. Great to know that you had enjoyable and excellent stay due our staff friendliness and the services. We take good note with your concern related to the food side and we will inform to our chef to improve our breakfast buffet. We do hope it is not too long until we are able to welcome you back to our resort and remain committed to serving as a home for your next vacation. Related for the shuttle service, we will inform to our management to discuss it in order to improve our service in the future. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    8.0
    Excellent
    Michelle from Singapore
    Family with young children
    HARRIS Room
    Stayed 1 night in February 2019

    Good short getaway ”

    Newly refurbished so rooms are comfy but although its a non smoking hotel, guests still smoke in the room. Had a bad smoke smell in the corridor and in my bathroom. Had to ask housekeeping for potpourri. Breakfast can be improved. A la carte is slightly better. Each and every hotel staff are super friendly, polite and helpful and make extra effort to make guests feel at home and comfortable. Very convenient located just 5 mins away from Waterfront ferry terminal. Hotel shuttle will pick you up at the terminal.

    Reviewed February 10, 2019

    Dear Valued Guest Michelle, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam that would be useful for our guest. We happy to hear your great comments related to our staff friendliness, politeness, and helpfulness to give extra effort to make our guest feel home and comfortable. On the other hand, we take good note with your concern related to the smoke smell and we will inform to our management on this for improvement. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded February 14, 2019
    HARRIS Resort Batam Waterfront
    9.6
    Exceptional
    Ling from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 2 nights in February 2019

    3D2N”

    Nice hotel with very friendly staff. Hotel provided healthy drinks for us when we were in the shuttle bus from ferry terminal to hotel. Sri and Mia were very friendly and polite. Would be even better if they provide shuttle buses to Malls which they did previously.

    Reviewed February 09, 2019

    Dear Valued Guest Ling, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at HARRIS Resort Waterfront Batam. We glad to hear your great comments related to our staff friendliness and politeness. We thank you for the compliment given to our front liner staff Ms. Sri and Ms. Mia that make your stay event memorable one. Related for the shuttle service we will inform to our management on this in order to improve our services in the future. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded February 14, 2019
    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    Michelle from Singapore
    Family with young children
    Special Offer - Stay and Dine Package at HARRIS Double or Twin Room
    Stayed 2 nights in February 2019

    Good for family relaxation”

    Pros: newly refurbished so rooms are clean n comfy enough. Each n every staff are so polite, friendly n attentive. Made our stay very comfortable n memorable with so much enthusiasm. Good if u just want to relax at the resort n lie by the pool. Big pool with some kiddie boat ride but must rent. Free hotel shuttle to pick up at ferry terminal makes it very convenient. Only 5mins ride. Good short getaway with no hassle n just to relax with family. Cons: Breakfast is not v gd, standard n quality can be improved. A la Carte is slightly better, son enjoyed the pizza cos thin n crispy. The Dino kiddie room is v old n should be refurbished too. The beach area is a v sad n small area. Would be gd if can clean up this area n make it more inviting. Pool is quite dirty, many dried leaves n twigs. Java massage was mediocre, not v experienced masseuse. Nonetheless all the staffs’ warmth, smiles n friendliness made up for all the other areas which HARRIS can improve on. Thank you!

    Reviewed February 09, 2019

    Dear Valued Guest Michelle, We would like to thank you for your valuable feedback related to your last stay with us. We thank you for sharing your great stay experience during stay at the Resort that would be useful for our guest. We appreciate for the good comments given that our room is clean and comfortable, friendly staff, polite and attentive. We happy to know that you had family relaxation stay. On the other hand, we take good note with your concern related to breakfast quality and we will inform to our chef consider to improve. For the rest inputs, we will inform to each department concern for further action in order to improve our product and services in the future. We always strive to improve our guest experience and do so by continuous upgrades of our hotel facilities and services, which take us from Good to Best on our quest to satisfy our valued guests. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam

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    HARRIS Resort Batam Waterfront
    8.8
    Excellent
    hazliana from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 2 nights in February 2019

    Very nice stay! Kids enjoyed themselves!”

    Very spacious family room with double decker bed. Staff was Super friendly and helpful. Breakfast spread is also value for money. Swimming pool is clean and the jacuzzi portion is sheltered. Spa experience is affordable- they even have kids massage! The only thing they should improve on is the Kids activity room opening hours. The room closes at 5pm which is too early. Besides this, the resort should reconsider providing the free shuttle bus to Nagoya mall or something. Overall very worth the price paid. Thanks Harris team!

    Reviewed February 06, 2019

    Dear Valued Guest Hazliana, We would like to thank you for your valuable feedback related to your last stay with us. We very happy to read your recent stay experience that will be useful for our guest. We happy to hear your great comments related to our family room is spacious with double decker bed, super friendly and helpful staff and good spread breakfast. The swimming pool is clean, the Jacuzzi sheltered and affordable SPA experienced, and yes, we have kids massage. We happy to know that overall it is worth it experienced. We do hope it is not too long until we are able to welcome you back to HARRIS Resort Waterfront Batam and remain committed to serving as a home for your next visit for another wonderful stay. On the other hand, we thank you for the inputs related to kid’s activity operational hours and we will inform to our management for improvement. We would love to welcome you back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam management

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    HARRIS Resort Batam Waterfront
    9.2
    Exceptional
    Cora from Singapore
    Family with young children
    HARRIS Family Pool Access
    Stayed 2 nights in November 2018

    3D2N Getaway”

    Resort is actually quite small. Nonetheless they have very friendly staff and very clean rooms. Pool is quite huge and great for families with children. Buffet breakfast actually has quite a wide variety despite reading negative reviews on some websites though quality can be improved. Overall, everyone enjoyed their stay.

    Reviewed December 03, 2018

    Dear Valued Guest Cora, We would like to thank you for your valuable feedback related to your last stay with us. We pleasure to hear your great comments related to our Resort have very friendly staff, very clean rooms and huge pool. We glad to know that our buffet breakfast has quite a wide variety and overall you had enjoyed stay. At HARRIS Resort Waterfront Batam we always strive to make each stay as pleasant and comfortable as possible and keeping to improve our product and services. We would love to welcome you and your family back and we wish you had a nice day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded December 06, 2018
    HARRIS Resort Batam Waterfront
    8.4
    Excellent
    mohamad from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 1 night in December 2018

    STAFF EXCELLENCE SERVICE!”

    Mia Monica Vivi These 3 ladies standout thruout my experience. Very very professional, reliable and positive in handling customers needs/queries. Mia is super excellence in accomodating us and making us feel at home. Monica i simply fell in love with her at first sight, beautiful and soft. Vivi is so respectful and very apologetic despite not doing anything wrong, she's shown how capable hoteliers can show empathy to customers. Overall this 3 staff made our whole journey the most memorable ever. I could write a composition abojt how they serve me and my family. Superb! Brilliance! Hotelier ettiquette. Another thing the FOOD IS SUPER DELICIOUS! any meal we orders is awesome! Delightful each time we had our meal there. Thanks harris resort waterfront! Im not married though so monica if you read this. 😊🤭 xoxo Thks guys!

    Reviewed December 02, 2018

    Dear Valued Guest Mohamad, We would like to thank you for your valuable feedback related to your last stay with us. We thank you to sharing your recent stay experience during your stay at HARRIS Resort Waterfront. We pleasant to hear your positive comments related to our professional, reliable and positive in handling customers queries. We happy to know that our staff could give superb, brilliance and Hotelier etiquette to the Guest especially to our front liner Mia, Monica and Vivi the persons who make your stay event more pleasant one and most memorable ever. It will definitely share to them, especially to Monica for sure and they must be happy on this. A positive guest experience is something our staff take great pride in, so we value your feedback. We would love to welcome you and your family back and we wish you had a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

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    HARRIS Resort Batam Waterfront
    9.6
    Exceptional
    Ee from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 1 night in November 2018

    Exceptional”

    First time to go Harris Resort Batam waterfront. It’s a very new renovated resort instead of hotel. It provides a lots of indoor and outdoor activities. The most important is the environment is clean, staff is helpful. We will definitely go back again.

    Reviewed November 18, 2018

    Dear Valued Guest Ee, We would like to thank you for your valuable feedback related to your last stay with us. We glad to know that you had exceptional stay and we glad to hear your good comments that the environment is clean, staff is helpful, a lots of indoor and outdoor activities. We happy to know that you will definitely go back again. We strive to make each stay as pleasant and comfortable as possible and we are convinced that our new facilities will make your future stays with us even more enjoyable. We would love to welcome you back soonest and we wish you had a beautiful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded November 21, 2018
    HARRIS Resort Batam Waterfront
    8.0
    Excellent
    Asimah from Singapore
    Family with young children
    HARRIS Family Room
    Stayed 1 night in September 2018

    Excellent Staff..good service”

    We stayed at the resort from 29 - 30 Sept. We were check in by Jefri. Jefri is the most helpful and customer oriented staff. We felt at home. We got a connecting rooms and it was unfortunate that one of the bathroom mirror in the rooms smashed and broken into pieces. Lucky that none of us were in the room. The hotel staff from Housekeeping to Engineering was very, very concerned and extend their prompt service to get the room cleaned thoroughly and even the Supervisor to inspect the rooms after the whole process. The Hotel did offer to change to another room eventhough the hotel was experiencing a full house situation. I declined since we are only staying for 1 night and my kids were exciting staying in the connecting rooms. Would like to express my gratitude to Jefri, Front Office Team, Security (who saw my sister expression at the lobby after seeing the broken glasses in the room), Housekeeping and Engineering Team. Thank you Harris Resort Waterfront!

    Reviewed November 12, 2018

    Dear Valued Guest Asimah, We would like to thank you for your valuable feedback related to your last stay with us. We thank you to sharing your experience of your recent stay at HARRIS Resort Waterfront and we glad to know that you felt at home. We also thank you for the compliment given to our staff Mr. Jefri who give you an extra assisting and will definitely share to him. A positive guest experience is something our staff takes great pride in, so we value your feedback. We also do apologies for any inconvenience caused related to the bathroom mirror issues, we convince you this will not it happen in the future. We would love to welcome you back soonest and we wish you had a beautiful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

    Responded November 15, 2018
    HARRIS Resort Batam Waterfront
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