Nice getaway for happy lovey couple”

The basic amenities were excellent. Rooms were spacious, clean and tidy. Very few things to to complain about in a resort like HARRIS resort. I find that the quality of resort is very high in relative to the cost of resort. HARRIS resort waterfront stay was good value for money. The hotel staffs are friendly, helpful and very approachable. They gave us many recommendations on things we can do outside of the resort and how to go around it. The taxis were readily available from HARRIS to all parts of batam. The rates of the taxi were reasonable. Lastly, the security of the resort is really commendable. At night, when we were walking around the resort, alongside the pool or scrolling by the beach. There are always hotel staff or security guards. And on the second night when we returned to HARRIS via a private taxi, there were security at the entrance of the resort. I have heard many stories about security in Batam and that many tourist robbed. We felt very safe inside HARRIS resort. I was a little disappointed because my girlfriend and I wanted to canoe or play some watersports like parasailing and banana boat ;)However, they were under maintainence. The place could be more vibrant. Then again, we went during the off-peak time. Overall, my girlfriend and I had a very memorable holiday at HARRIS waterfront resort. If we are going to Batam, we will definitely go stay at HARRIS hotel again.

Great short getaway!”

My partner and I made a last minute decision to go on a one-day short getaway trip to Batam (initially for watersports activities), therefore we looked at a few websites for reviews, prices and locations before finally deciding on HARRIS Resort Waterfront as it has watersports activities (even though one of the reviews showed that the watersports activities were under maintenance). We still went ahead with the booking anyway. While booking, it mentioned nothing about shuttle service from the ferry terminal to the hotel. So my partner and I thought that we should just get a cab there to the hotel. After clearing the immigrations at Batam (Waterfront Ferry Terminal), we saw 2 bright orange vans parked right in front, waiting to pick us up. About 3 minutes later, we arrived at the hotel and were greeted by the staff, who served us drinks and a wet towel while we checked in. Check in time was 2pm Batam time, and we were allowed to check in earlier even though we arrived at about 12pm. We were brought up to a large and spacious room on the 3rd floor with a great pool view. There were not many people, as it was a weekday then. The pools were clean, but the beach was a little too quiet. No watersports activities was going on, only saw a few ATVs and a banana boat on the shore. So we decided to give watersports activities a miss. We then made arrangements for a one-way shuttle to Nagoya mall (about 30mins away) where we had to pay 10 SGD for 2 people, which was scheduled to leave at 1.30pm. We had dinner in the hotel (we ordered room service), food was not too bad, but the seafood noodles was a little too salty. Wi-Fi was accessible in the whole hotel, including the beach. The only unpleasant thing was, there was a small cockroach on the bathtub welcoming us as well, the moment we entered the room. Overall, it was still a great, peaceful and relaxing getaway for the 2 of us.

Definitely my go-to for Batam...if not for the location”

Everything about this resort was a 5 out of 5 for me, except for the location. Situated at Waterfront, it was really out of the way to go to famous shopping malls (such as Nagoya Hill & Batam Centre). There is a beach near Waterfront Ferry Terminal though; then again how long can you spend at the beach? The service of the staff made up for the location. The resort provided pickup services and shuttle services to the ferry terminal & Nagoya Hill Shopping Mall for free. Special mentions with thanks to these Harris staff who made my trip memorable: Nadia for the smooth and cheerful check-in experience; Sri, Monica, Andra, Anton and Udin for attending to me and my girlfriend's enquiries throughout my 2-night stay, and Bangum for driving us to Nagoya Hill everyday! Overall, I will be back to stay at Harris Resort Waterfront!

Good value & Great service!!”

We got a great deal from Agoda. Even though we took the wrong ferry place to depart. Should have alighted at Waterfront City it would be closer. But from batam center we took a cab and had to pay abt 150,000 rupiah. Reached the resort, and were greeted nicely by the staffs. They took note of my request. Room was clean, nothing wrong except for the blocked drainage in the toilet. But not a problem for us. Food at the Harris cafe was pricy BUT worth it cos came in big portion. Swimming pool was abit dirty but empty. So we had so much fun playing in it. Breakfast was awesome, had loads of variety. Took a shuttle bus to Nagoya and had to pay $10 per person. Two timings. 10am-2pm / 1:30-4:30. Journey took about 30mins. Overall, everything was great. Thank you for making my stay a great one team Harris! My boyfriend wants to come back soon.

ABSOLUTELY LOVED OUR STAY! ”

Bf & I went for 3D2N stay here. This was my 2nd vacay to batam & i was rather dissappointed with the hotel i chose for the 1st one so i did extensive research this time. Booked the room at the old wing, the ones with bathtub, cause it's bigger. We got a nice pool view balcony @ the highest floor. I made a really last minute special request, for a bday cake for my bf cause i decided to celebrate with him in advance. But i wasn't hoping that it would be possible since his bday was abt 2 weeks away. & at the check in counter, i realised tht they hadn't recieve my email yet, so i said it's ok, no problem. But the next day, some1 called the room & apologized for having recieved the email late so couldn't cater to the request, & we didnt mind at all, but within a couple of hours, they actually send a cute cake to our room, saying tht they felt bad & they wanted to make up for it! Im extremely impressed! The room service was efficient. They had so many facilities, but we didn't get to enjoy them,(cause we were freaking lazy, the room was too cozy to get out!) but we are planning to visit real soon to try out the massage & spa. We loved the food! It was flavourful, they had quite a variety, but we can't hv beef(indian/hindu), so whn i was asking about their salamis, & sauses, the staff was really patient & answered all my questions truthfully. Felt very comfortable ordering in room dining thereafter. Service & presentation was very satisfactory. Waiting time was short. Loved the rain pool, & it's temperature was cool compared to the larger one. We had fun in both. The rain pool was the cleanest as it was sort of sheltered. They also had floats & balls you could rent for free. The room & bathroom was bigger thn i thought it would be. Had a couple of crawlys here & there but it was alright. Great tv channels packed with movies. We're recommending HARRIS Resort Waterfront to all our fwens. 2 thumbs up for HARRIS always,smiling players. Loved our stay!

Harris Resort, Batam island”

My husband and I loved out stay at the Harris Resort. We were there for 5 days which was just about the right amount of time. We have never met a friendlier, more well-trained and helpful staff in all of our world travels. We ate at all of the restaurants and enjoyed most of our meals very much. We spent alot of time in the beautiful pool. We also participated in some of their many activities such as 10 pin blowling, shuttle trip to Nagoya to shop at the big shopping center, even zip-lining. They said my husband was the oldest guest to ever try it! We would certainly recommend the Harris Resort, Batam island to our friends and families.

RESORT SUITABLE FOR ALL - LOVE IT”

Harris Resort Waterfront has always the 1st choice for our family when travelling with kids to Batam indonesia. Reason : Direct ferry (Waterfront), Free Shuttle Bus Waiting for u outside, Fast n efficient n professional service crew will attend to you n welcoming you with free fresh icy drink for all. The ambience in n out are all clean n well maintained. . Lots of kids activity which is chargable / free programme/ large swimming pools. Food available are suitable for ages & race.

Great Short get-away with friendly staff & service”

brought my girlfriend for a short 2d1n getaway trip to harris batam. it's our first trip to batam and we truely enjoy our experience and hospitality from the harris staffs. - arrived at waterfront city terminal on the first ferry and was greeted by harris staff who drove us to resort within 5mins. - greeted with friendly staff at the lobby with welcome drink and cool refreshing towel. - efficient early check-in around 9.30am (batam time) with all our request met (pool view & hi-floor). though we were given furthest room at trendy wing, we don't mind the stroll. - went to nagoya hill mall on resort shutter service s$5 per pax one-way. too far from resort, maybe can skip next trip back. - played bowling @resort and swim, swim and swim... - enjoy the continental breakfast at harris cafe! - had a little time to spare before leaving on the 2nd day, went for a 30mins foot massage in the resort for s$10.....nice!!! definitely will recommend to friend!!!

Perfect Hotel to spend holidays with family...”

Harris waterfront is a perfect place for leisure and nice to stay with family. Hotel has a big swimming pool and my 3.5yr son enjoyed the kid's pool. Within the hotel boundary there are many place where we spend time other than eating n sleeping. Pizza in the Harris cafe is very delicious. I would like to re-visit the hotel in future again. Beach is adjacent to the hotel but is not clean and not a good idea to bath. There is not much to see in Batam except to spend in the resort. Hotel food is very costly specially the mini mart inside the hotel. Price in the mini mart is almost triple compare to the price from outside.

Harris Resort - Number 1 in Batam”

All in all, Harris Resort is my number one hotel/resort in Batam. It is very convenient as all the water sports and the go-kart track are just a stone's throw away. Moreover, the staff were really friendly and helpful. A staff managed to change our ferry timing at the last minute although he was busy with handling another guest's issues. Another staff also helped to inform the band regarding our friend's birthday so that they could sing him a birthday song. We merely asked for a candle to be put on the cake that we ordered. She really made it more memorable for my friend. Rooms were very clean and there was also a bathtub and balcony for the Cabana room that I stayed in. It was a great stay!

Exceptional”

First time to go Harris Resort Batam waterfront. It’s a very new renovated resort instead of hotel. It provides a lots of indoor and outdoor activities. The most important is the environment is clean, staff is helpful. We will definitely go back again.

Exceptional”

Harris Resort Batam Waterfront is just fantastic! Their staff are all super friendly, helpful and nice. There were many facilities and room was kept really clean. Very satisfied with my stay over at Harris. Will definitely be back again!

Hotel has good decoration feel, Excellent service!”

I believe Harris hotels in Batam [waterfront or batam centre] are both good because of the high rating we previously saw on tripadvisor. Just wish to add my own thoughts: The staff actually gave me a free cake on my birthday that comes with the Hotel Room Decoration {my gf did a decoration in the room for me :D] However, the stuff there are quite expensive and quoted in SGD. The facilities are there but nobody really go there because it is kinda isolated and like only 1 person manning the stall at one time.. mostly sleeping when we got there on a friday afternoon. Due to the location of our Waterfront hotel, we are near to watersports but far far away from the shopping malls and going out to spa + massage or shopping can be quite troublesome. Overall, its a good hotel and i will go back again.. but this time i will pick Harris Batam Centre :)

Lovely resort with good service. ”

Drop at waterfront ferry terminal by sindoferry. 5min ride frm ferry to resort via the shuttle bus provided. Once we rch lobby, greeted by drinks n cold towel. For bigger groups, they may even dance to a YMCA song. I dont think singapore has that kind of welcome thing. Req a room at the new trendy wing & they managed to meet our req. Room is very clean & refreshing since its new. & perfect seaview frm the balcony. Tried the cable ski which is opp the resort. $25 per hr. definitely 6X bigger than our Ecp cable ski. so if u fall into the water, it would be a long walk to the start. & the water is brownish green. 2nd activity is ATV. ride to their farm,jungle,road & hill. suitable fr people who dont mind dirt/mud. the hill up is quite dangerous..so if u fall to the side u might have serious injuries or worse as theres no barriers watsoever. basically theres many u can do. Unfortunately parasailing was close, they mention that it will be move to batam centre. It was a weekday so not much visitors, basically it seems that only us were doing outdoor activites. the rest were in the pool or going for massage. Massage can cost $60 & above. & wifi nt available in room but only in the lobby. served basic breakfast buffet. Stay for 2d1n, just to relax n have a fun short break.

HARRIS Resort Waterfront”

Was greeted by warm smiles everywhere we went within the resort. Highly reccommend for families with young children. We enjoyed our stay at Harris Waterfront Resort and my son had requested that we only book Harris Waterfront Resort for all our travel to Batam. Will definitely go back again.

First Timer in Batam”

The stay at HARRIS Resort was a pleasant one with tons of activities to be done in the resort itself. They have a H'spa located at the resort and they offer various massage to the customers. They also have different facilities such as bowling, karaoke room, gym room and they had a ping pong table at the basement level of the resort. Their rooms are also very tidy and clean which provides a very pleasant stay at Batam.

Good place to get away with the kids but the food...”

Daily morning breakfast buffet was bad. Harris Batam waterfront need to up their game on the hotel morning buffet. The Korean/ Japanese restaurant was delightful. Dont expect too much service or even any smiling faces. Area will not have much of other option on food unless you dare go the to nearby village for street food or simply take a short cab ride to BCS or Nagoya.

Great Resorts...”

Its was great stay at Harris Resorts. My very first time at Harris has bring me great memories. The moment i step out of the waterfront ferry tml, Harris staff with great Smile is waiting for all guests. Only 3 minutes drive and we are there. What really impress me was the welcoming staff smiling all the way and dancing happily receiving all the guest at the hotel lobby. There was even a team with a Mascot dancing... This really boost the great ambient with the resorts feel... The place was very clean and very suitable for all age group to stay with many different activities. Harris Resort has a great team of staff ! Good job !!!

Friendly staff, speaks really good english”

It was a very pleasant stay. The hotel staff were very friendly and spoke very good English (Trust me, I've been traveling a while around Batam before coming to this resort, no one speaks good English outside the resort..) so it was very refreshing to be understood and I could even strike a conversation with them. Very patient and friendly too. Overall, the place has a nice environment and the room that I got was pool view which was perfect. Very pleased and satisfied with my entire stay, keep up the good work HARRIS.

Great Ambiance lovely staff ”

happy with the good services that the staffs had provided as it was the first time that me and my girlfriend went to Batam. the staffs there assisted us with alot of guide on where to have the best seafood and where to shop!! the staff there nvr fail to put a smile on their face and i find them very friendly and heart warming especially upon your arrival they will provide you with a cold towel for you to freshen up and also a welcome drink which little hotel/resort will do so. i was enlightened by this extra service that they had provided to the guest of Harris. Security wise was good as you would need to pass thru a guard house before you can get to enter into the resort and for shopping wise guest will be entitled to shuttle bus service thru and fro the resort and back from the shopping mall. i would definitely return to harris when i return to batam. strongly recommended.