Travelling to New Zealand? Read all updated requirements before you book.
Haruru Falls Earth Citizens Retreat
a house with a swimming pool and a tennis court, Haruru Falls Earth Citizens Retreat in Paihia
Swimming pool [outdoor], Haruru Falls Earth Citizens Retreat in Paihia
Swimming pool [outdoor], Haruru Falls Earth Citizens Retreat in Paihia
a hotel room with two beds and two nightstands, Haruru Falls Earth Citizens Retreat in Paihia
a room with a bed and a window, Haruru Falls Earth Citizens Retreat in Paihia
a bathroom with a sink, toilet, and bathtub, Haruru Falls Earth Citizens Retreat in Paihia

Removed from saved list

7.3

Very good

539 reviews

539 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Haruru Falls 2.5 km
Mack Attack - Boat Trip 3.3 km
Fullers Bay of Islands 3.5 km
Kerikeri Airport 13.0 km
Whangarei Airport 61.1 km
Kaitaia Airport 73.8 km
Great Barrier Aerodrome 166.6 km
Auckland Airport 203.2 km
Whitianga Airport 226.2 km

Haruru Falls Earth Citizens Retreat

Bottom Old Wharf Road, Haruru, Paihia, New Zealand, 0247 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Haruru part of Paihia, this property puts you close to attractions and interesting dining options. This 3-star property features outdoor pool to make your stay more indulgent and memorable.

Highlights

Free Wi-Fi in all rooms!

Garden

Laundry service

Non-smoking

Car park

Facilities

Car park

Free Wi-Fi in all rooms!

BBQ facilities

Contactless check-in/out

Swimming pool [outdoor]

Laundry service

Wi-Fi in public areas

Family room

Value for money7.3
Location rating8.5

Rooms available at Haruru Falls Earth Citizens Retreat

Deluxe Family Suite
...
  • Room size: 65 m²/700 ft²
  • River view
  • 3 single beds and 1 king be...
Enter dates to see prices
Standard Studio
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Budget Twin Room
...
  • Room size: 20 m²/215 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Family Room with Terrace
...
  • Room size: 62 m²/667 ft²
  • River view
  • 3 single beds and 1 queen b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family Room with Private Bathroom
...
  • Room size: 62 m²/667 ft²
  • River view
  • 2 single beds and 1 double ...
Enter dates to see prices
House
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Haruru Falls Earth Citizens Retreat have a swimming pool?

      While lounging at Haruru Falls Earth Citizens Retreat, you can enjoy the None facility to get your day started the right way with a splash for a refreshing morning or evening.

      What is the typical travel time to the closest airport from Haruru Falls Earth Citizens Retreat?

      The average travel time to get from Haruru Falls Earth Citizens Retreat to the airport is 20 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

      How long do travelers typically stay at Haruru Falls Earth Citizens Retreat?

      Verified past guests that have stayed at Haruru Falls Earth Citizens Retreat had an average nightly stay of 2 nights at this property.

      At what time of the year is Haruru Falls Earth Citizens Retreat most popular?

      Haruru Falls Earth Citizens Retreat's most popular month where verified guests have stayed the most is in December.

      What was the average room rate for Haruru Falls Earth Citizens Retreat been in the past month?

      The typical room rate for Haruru Falls Earth Citizens Retreat in the past month is 68.11 NZD, compared to city's average of 173.04 NZD.

      What payment options are accepted at Haruru Falls Earth Citizens Retreat?

      Haruru Falls Earth Citizens Retreat supports up to 3, with payment card options including Cash, MasterCard, and Visa.

      What is the average rating that verified Solo travelers' have given to Haruru Falls Earth Citizens Retreat?

      Verified solo travelers that have stayed at this property have given Haruru Falls Earth Citizens Retreat an average rating of 7.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Families with young children have given to Haruru Falls Earth Citizens Retreat?

      Past families with young children that have stayed at this property have given Haruru Falls Earth Citizens Retreat an average rating of 6.9. You can look up more thorough customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Group travelers have given to Haruru Falls Earth Citizens Retreat?

      Past group travelers that have stayed at this property have given Haruru Falls Earth Citizens Retreat an average rating of 7.0. You can check out more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      What time is check-in and check-out at Haruru Falls Earth Citizens Retreat?

      Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

      What is the closest airport to Haruru Falls Earth Citizens Retreat?

      The closest airport to Haruru Falls Earth Citizens Retreat is Kerikeri Airport, 13.0 km away.

      See map

      Explore the neighborhood

      What people love about Haruru Falls Earth Citizens Retreat

      • 10

        Exceptional
        Cleanliness

        "The accommodation was clean and comfortable."

        Cindy

        |

        February 5, 2023

      • 9.6

        Exceptional
        Cleanliness

        "Room neat, tidy clean with the basics needed and tv."

        Debbie

        |

        November 23, 2019

      • 10

        Exceptional
        Staff 

        "Staff was very helpful, nice view of Haruru fall"

        Gurinderjit

        |

        April 18, 2022

      Overall rating:

      7.5

      Very good
      33 reviews
      Cleanliness
      7.5
      Facilities
      6.7
      Location
      8.5
      Read all reviews >
      More about Haruru Falls Earth Citizens Retreat

      More about Haruru Falls Earth Citizens Retreat

      Haruru Falls Earth Citizens Retreat

      All offerings provided by Haruru Falls Earth Citizens Retreat help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
      For health reasons, smoking is not permitted anywhere inside the resort.


      Dining and things to do

      A day in will be as fun as a day out with ranges of recreational activities offered at Haruru Falls Earth Citizens Retreat. Don't forget to make a visit or two to the resort's pool.


      Reasons to stay here

      Find rooms here that are cheaper than 89% of all other options in the city.
      Compared to the city's accommodation options, this resort scored higher than 84% of them for food and dining.
      According to guests who stayed here, this resort's room comfort is rated higher than 84% of other accommodations in Paihia.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.7

      Most talked about facilities

      Housekeeping

      2 mentions

      Swimming Pool

      1 mention

      Internet

      1 mention

      View

      1 mention

      Languages spoken
      • English
      • Korean
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Canoeing
      • Garden
      • Massage
      • Swimming pool [outdoor]
      • Table tennis
      Cleanliness and safety
      • Anti-viral cleaning products
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Hot water linen and laundry washing
      • Room sanitization opt-out available
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      Dining, drinking, and snacking
      • BBQ facilities
      • Kitchen
      • Shared kitchen
      Services and conveniences
      • Contactless check-in/out
      • Elevator
      • Invoice provided
      • Laundry service
      • Smoke-free property
      • Smoking area
      • Terrace
      For the kids
      • Family room
      • Playground
      Access
      • CCTV in common areas
      • CCTV outside property
      • Fire extinguisher
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [free of charge]

      Location

      Bottom Old Wharf Road, Haruru, Paihia, New Zealand, 0247
      Excellent
      Location

      8.5

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-11 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until10:00
      • Reception open until20:00
      Getting around
      • Travel time to airport (minutes)20
      The property
      • Number of restaurants0
      • Number of rooms 28

      Reviews of Haruru Falls Earth Citizens Retreat from real guests

      Provided by verified guests of Agoda
      7.5
      /
      10
      Cleanliness7.5
      Facilities6.7
      Location8.5
      Room comfort and quality2.0
      Service7.6
      Value for money7.3
      High score for Paihia
      Rating
      9+ Exceptional (6)
      8-9 Excellent (2)
      7-8 Very Good (3)
      6-7 Good (1)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (7)
      Jun - Aug (0)
      Sep - Nov (6)
      Dec - Feb (9)

      Show reviews that mention 

      Showing 22 verified guest comments
      12
      10.0
      Exceptional
      Lokesh from New Zealand
      Group
      Stayed 2 nights in February 2019

      Really good value for money”

      We stayed here over the weekend and had a really nice experience. The staff was extremely helpful, rooms were impeccable and the views were stunning. They also had a really good pool and playground in the compound ( would recommend kayaking, $15 for an hour to go up close and under Haruru falls is a wholesome experience). The only suggestion I have for the place would be to have a better lit outdoor. Great services like the pool and the playground should be well lit in the dark so people can use them and make the most of the facilities provided during their stay. We look forward to returning to this place in the future and are glad we weren’t discouraged by the pervious bad reviews.

      Reviewed February 18, 2019

      See room deals

      Thank you for your feedback. It is appreciated

      Responded September 10, 2019
      Haruru Falls Earth Citizens Retreat
      9.6
      Exceptional
      Debbie from New Zealand
      Solo traveler
      Stayed 1 night in November 2019

      Quiet clean basic room with lovely view and surroundings”

      Away from noise but only 5 mins drive to shops and beach. Lovely view of river and haruru falls. Room neat, tidy clean with the basics needed and tv. Swimming pool, games and bbq area nice.

      Reviewed November 23, 2019

      See room deals

      6.0
      Philip from New Zealand
      Group
      Stayed 1 night in October 2019

      Somewhat disappointing.”

      My wife and I had stayed here some years ago while on a campervan trip, and thought it would be a nice place to bring our overseas guests, so booked two Standard King Rooms. We were rather disappointed: the receptionist barely spoke English, and although he already knew who we were (we appeared to be the only guests), we were given two twin rooms on the bottom floor near Reception instead of the two upper floor Standard King Rooms, with a view, that I'd booked. Fortunately he was in contact with a woman who did speak English and who upgraded us to lower floor King rooms at the other end of the complex. Each room comes with a copy of the originator of the (Korean, religious) Earth Citizen concept. This appears to now be the focus of this motel. Our rooms were adequate, but did not have standard sets of kitchen equipment. Our room did not have powerpoints accessible from the bedside credenzas. Of greater concern was the melted looking light switch covers! We would not stay here again.

      Reviewed October 16, 2019

      See room deals

      We do apologize trhat your stay was not upto your standards. We hope to do better in the future. Thank you for your feedback we do appreciate it.

      Responded October 31, 2019
      Haruru Falls Earth Citizens Retreat
      9.2
      Exceptional
      Clive from New Zealand
      Couple
      Stayed 1 night in February 2018

      Exceptional”

      No a/c but the place is relaxing . Nice view of the falls . Room was basic but clean.

      Reviewed February 08, 2018

      See room deals

      8.8
      Excellent
      Lois
      Couple
      Stayed 5 nights in April 2019

      Excellent”

      Very lovely spot to stay, rooms were tidy, bit more lighting at night to the cooking facility would be better and keep to times for the gate.

      Reviewed April 29, 2019

      See room deals

      Thank you for your feedback. We appreciate it.

      Responded September 10, 2019
      Haruru Falls Earth Citizens Retreat
      5.2
      Sasha
      Family with teens
      Stayed 2 nights in March 2019

      Great view”

      Great view of falls but in need of repair very old and tired extremely dated host pleasant but not very good English swimming pool was green would not allow kids to swim in it ants nest in kitchen room smelt very damp very disappointing

      Reviewed April 03, 2019

      See room deals

      Thank you for your feedback we will try do better in future

      Responded April 08, 2019
      Haruru Falls Earth Citizens Retreat
      6.4
      Good
      Eugene from New Zealand
      Couple
      Stayed 2 nights in December 2017

      Good”

      One of the two chairs in the room was broken and unstable to use. The electric kettle had such a short cable that it could only be plugged in and used by sitting it on a 2litre plastic container, not a safe practice. And the manager at the desk does not understand the English language, neither mine nor the guest's in front of me. Advertised as a double - bed room our room had two singles and the manager seemed to say that that was all they had.

      Reviewed January 07, 2018

      See room deals

      4.4
      Man from Hong Kong SAR, China
      Family with young children
      Stayed 2 nights in February 2019

      Poor room management”

      I stayed 2 night. They provided wrong room for us in first night. When I found this problem, it was after 2000hrs. There is no staff in reception and no help for us. We need to make complain via agoda. They finially gave us response and changed room for us on 2nd night. However, they rejected our compensation request for the price different on 1st night room. Moreover, they explained that it was because there was wavived us the service fee of room changing. Their explaination is very unreasonable and very bad. Moreover, room cleanliness is very poor on my 1st night. Much ant near the kitchen, deadbody of insect under the bed and cleaner tool stored at our room on 1st night.

      Reviewed March 05, 2019

      See room deals

      8.0
      Excellent
      Wong from New Zealand
      Couple
      Stayed 1 night in April 2019

      Very good”

      The view was great, good location and rooms were clean.

      Reviewed April 26, 2019

      See room deals

      Thank you for your feedback. It is appreciated.

      Responded September 10, 2019
      Haruru Falls Earth Citizens Retreat
      8.4
      Excellent
      Esther from New Zealand
      Couple
      Stayed 2 nights in October 2019

      Excellent”

      A bit outdated however definately would recommend to anyone and will return. Lovely, friendly staff and very helpful

      Reviewed October 29, 2019

      See room deals

      Thank you for your feedback it is very appreciated.

      Responded October 31, 2019
      Haruru Falls Earth Citizens Retreat
      2.0
      Angela from Australia
      Family with teens
      Stayed 6 nights in January 2013

      Terrible hotel, unless you like caravan parks”

      View of the falls

      Don't expect any luxury here, very basic hotel accommodation. I would rank this hotel a 3 star maximum. We booked two rooms for six nights and the hotel could not even provide us with adjacent rooms, especially considering most people only stay for 1-2 nights. I paid for one weeks worth of Internet and was lucky enough to get about one hour of internet due to the internet being down, I made many complaints that the Internet was down but no-one made any effort to rectify this. Location was also very poor, the hotel is located outside of where all the action is, and there was no restaurants or other activities near the hotel, which meant we had to drive into Paihia every night for dinner. Rooms were not cleaned every day, they only cleaned if it looked like it needed cleaning, but this did not include vacuuming, they only made up the beds. We constantly ran out of toilet paper and in the end had to purchase toilet paper ourselves. Very disappointed....

      Reviewed January 16, 2013

      See room deals

      10.0
      Exceptional
      Katherine from New Zealand
      Family with young children
      Stayed 1 night in December 2017

      Exceptional”

      Really a great place... very clean😊😊

      Reviewed December 29, 2017

      See room deals

      3.6
      Manish
      Family with young children
      Stayed 1 night in April 2019

      Should really be a last option if nothing else is is available”

      Highly over priced. Nothing is of acceptable standard...only good part was cooperative reception staff

      Reviewed April 24, 2019

      See room deals

      Thank you for your feedback. We will try better in the future.

      Responded September 10, 2019
      Haruru Falls Earth Citizens Retreat
      4.8
      Andrew from New Zealand
      Couple
      Stayed 2 nights in December 2017

      Acceptable”

      Could be a great hotel needs renovations badly wifi was terrible too

      Reviewed January 03, 2018

      See room deals

      7.2
      Very good
      Kelly from New Zealand
      Group
      Stayed 1 night in March 2016

      Its ok”

      Nice location

      Reviewed March 29, 2016

      See room deals

      4.0
      Grace from New Zealand
      Group
      Stayed 2 nights in November 2016

      Average”

      Average

      Reviewed November 24, 2016

      See room deals

      10.0
      Exceptional
      Cindy from Australia
      Solo traveler
      Budget Twin Room
      Stayed 9 nights in September 2022

      Cindy”

      Absolutely beautiful! Loved the birds, the veiw of the waterfall, the kayaking and the staff. The accommodation was clean and comfortable. Great kitchen and facilities. I definitely hope to visit again.

      Reviewed February 05, 2023

      See room deals

      6.0
      Joe from New Zealand
      Group
      Stayed 1 night in April 2022

      Above average”

      Facilities are a little outdated. Some basic things needing repair e.g. shower tap, pool. Typical equipment onsite wasnt useable. Overall we stayed one night was a place to sleep

      Reviewed April 19, 2022

      See room deals

      We apperciate your feed back and i will inform my management team.

      Responded September 30, 2022
      Haruru Falls Earth Citizens Retreat
      10.0
      Exceptional
      Gurinderjit from New Zealand
      Couple
      Deluxe Room
      Stayed 1 night in April 2022

      Exceptional”

      Staff was very helpful, nice view of Haruru fall

      Reviewed April 19, 2022

      See room deals

      Thank you so much for that

      Responded September 30, 2022
      Haruru Falls Earth Citizens Retreat
      7.6
      Very good
      Sofia from New Zealand
      Family with young children
      Family Room with Terrace
      Stayed 2 nights in January 2022

      Very good”

      Apartment/room was immaculate only thing missing was Air con but the view was wonderful. Would’ve been great if the pool was open, however the Staff was very friendly and helpful.

      Reviewed February 08, 2022

      See room deals

      12
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss