Hatten Hotel Melaka
Hatten Hotel Melaka
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"Spacious and good food with friendly reception"

KHAIRUL N.

|

April 19, 2018

Studio Suite Twin - Bed Hatten Hotel Melaka
Studio Suite Twin - Bed
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Lobby Hatten Hotel Melaka
Lobby
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Interior view Hatten Hotel Melaka
Interior view
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Interior view Hatten Hotel Melaka
Interior view
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See map Hatten Hotel Melaka
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Exceptional
Location
9.1
See all 39 photos Hatten Hotel Melaka
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Hatten Hotel Melaka

Exceptional location
- 650 meters from city center
- What's nearby?
Excellent
From 23398 reviewsSee what guests said
8.4
/
10
Excellent room comfort and quality
8.6
Recommended by 92% of guests
Value for money8.2
Distance to city center0.2 Km
Location rating9.1
Nearest airportBatu Berendam Airport (MKZ)
Distance to airport8.1 km
  • Located in heart of Malacca

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 52 times since yesterday | 66 travelers are looking at this property right now
Deluxe Suite
Deluxe Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Junior Suite
Premier Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Studio Suite Twin
Studio Suite Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite
Junior Suite
...
  • Shower
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Deluxe Suite
Deluxe Suite
...
  • Shower
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STUDIO SUITE-TWIN BED
STUDIO SUITE-TWIN BED
...
  • Shower
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Basic Suite
Basic Suite
...
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    Deluxe Suite
    Deluxe Suite
    ...
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      Have a question for Hatten Hotel Melaka?

      What people love about the property

      • "Very great services by staff and comfortable stay."

        Shu J.

        |

        January 7, 2018

      • "Very clean room, safe with pleasant and friendly staff."

        Nurhiza

        |

        December 11, 2017

      • "Nice ambience & good service."

        Desynellinda

        |

        December 9, 2017

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      More about Hatten Hotel Melaka

      More about Hatten Hotel Melaka

      "Friendly staff who always smile and greet you"

      Siti R.

      |

      January 15, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Wonderful location, spacious and comfortable rooms."

      Amanda

      |

      March 8, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (23398)Booking.com Reviews (7745)
      8.4
      /
      10
      Cleanliness8.5
      Facilities8.2
      Location9.1
      Room comfort and quality8.6
      Service8.2
      Value for money8.2
      Provided by verified guests of Agoda
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      All guests (23398)
      All room types
      Showing 17551 verified guest comments
      12345
      6.8
      Good
      Linda from Singapore
      Family with teens
      Junior Suite
      Stayed 2 nights in November 2018
      Great location. Good for family stay”
      Location was superb. Link from hotel all the way to the 2 mega Malls which from the mall..it also link you to the pasar malam with 5 mins walk and from there 10 mins walk to the popular jonker street. Room was big with a super king which can allows 3 paxs comfortably. Unfortunately the Aircon and wifi was down but after informing the staffs they rectified it asap. Overall happy with the stay n strongly recommend it.
      Reviewed November 20, 2018
      7.2
      Very good
      Hock from Singapore
      Family with young children
      Premier Junior Suite
      Stayed 2 nights in November 2018
      Very good”
      Rooms were spacious and thank you for the birthday surprise. However, lifts were slow and breakfast at Level 22 wasn't fantastic. Expecting better spread and service at Level 22, compared to Level 11. Good location.
      Reviewed November 20, 2018
      6.8
      Good
      Mandy from Singapore
      Couple
      Premier Junior Suite
      Stayed 2 nights in November 2018
      Awesome location! Average service.”
      This is a place to book for their location. Easily accessible to many malls, 10-15minutes walk from Jonker Street which I've walked there every day and night. There's quite a number of good food places within walking distance. Free minibar for those staying in premier suite, breakfast - love their nasi lemak & porridge! Service wise, I think there are better hotels than this. Front desk receptionists chatting & laughing while trying to tie up a bundle of 50 room cards, searching high and low for rubber bands to tie it while checking me in. I stood there probably about 10 minutes - something is wrong probably with the system yet I have to figured that myself because they didn't even say sorry to keep me waiting, not even the manager William whom they called to solve the problem. Room had faulty lights which I called for maintenance twice, bathroom had only 2 shower gels, NO SHAMPOO that I've to call housekeeping. Felt like a hard to please guest because I kept calling. Room is so-so.
      Reviewed November 20, 2018
      6.0
      Kavitha from Singapore
      Family with young children
      Deluxe Suite
      Stayed 2 nights in November 2018
      Hotel needs major overhaul”
      The lift system has just gotten worse in almost every way than the last time I stayed there a year ago. We booked 4 rooms for our family of 10. Each room had its own issue. 1 Room aircon was not functioning and we had to wait till 6.30pm before the technicians came over and took an hr to get that repaired. Another Room door lock spoilt. Toilets are stained badly in almost all the toilets. Swimming pool walk area is so slippery. The list can go on and on. The hotel surely makes good money as its always full house. So I don't see why the management can't spend their profit to refurbish the hotel facilities. Serioudl
      Reviewed November 20, 2018
      6.4
      Good
      HUEY from Malaysia
      Couple
      Premier Junior Suite
      Stayed 1 night in May 2018
      Good”
      Convenient in shopping mall
      Reviewed November 20, 2018
      6.8
      Good
      IRENE from Singapore
      Group
      Deluxe Suite
      Stayed 2 nights in November 2018
      Good”
      Rooms were not ready (booked 4 rooms) when we arrived at 2:30pm, only ready after 3:30pm. Got upgraded from Deluxe Suite to Premium Suite...room with awesome sea view. Got to wait for a short while for lifts. Breakfast was good this time round, stayed with them before. Breakfast spread was good and there were more choices. Keep it up, though can still improve on breakfast menu... Overall, happy with Hatten Hotel!!
      Reviewed November 20, 2018
      7.2
      Very good
      E from Singapore
      Group
      Studio Suite Twin
      Stayed 2 nights in November 2018
      Improvement Required”
      Recommended that Hand towels be provided. The Bath towels were too worn out and need to be replaced. I also noticed that one of the pillow cases were stained.
      Reviewed November 20, 2018
      8.4
      Excellent
      Anna from Singapore
      Couple
      Studio Suite Twin
      Stayed 2 nights in November 2018
      Excellent”
      This latest stay , the walls in our toilet looks unclean n dated
      Reviewed November 19, 2018
      8.4
      Excellent
      CHIEW from Singapore
      Couple
      Deluxe Suite
      Stayed 2 nights in November 2018
      DISAPPOINTED”
      Have emailed the hotel that I will be staying at their hotel to celebrate my 34 years anniversary. I am their regular customer and also recommended families and friends to this hotel.. Very disappointed that the only thing that the hotel compliment me was only hand folded swan with few petals.. ;( . Lift need to improve and restaurant's staffs need to be trained to be more polite. Will recommend if improve.
      Reviewed November 19, 2018
      8.0
      Excellent
      tan from Singapore
      Family with young children
      Junior Suite
      Stayed 2 nights in November 2018
      Very good”
      wonderful location
      Reviewed November 19, 2018
      7.6
      Very good
      Low from Singapore
      Business traveler
      Deluxe Suite
      Stayed 4 nights in September 2018
      Nice hotel.”
      been staying at hatten hotel whenever i am on my business trip to Melaka. i feel that the cleaniness standard of the hotel has dropped..hope the management take note of this..
      Reviewed November 19, 2018
      8.8
      Excellent
      Chang from Malaysia
      Group
      Studio Suite Twin
      Stayed 1 night in November 2018
      Company trip”
      Overall good experience. Staff are helpful. Live band at sky bar is nice
      Reviewed November 18, 2018
      8.4
      Excellent
      Mary from Singapore
      Couple
      Deluxe Suite
      Stayed 2 nights in November 2018
      Excellent”
      The room that we last stay 2063, the weight scale not working, ask receptionist to change, he say yes, but never change. A little bit disappointed.
      Reviewed November 18, 2018
      9.6
      Exceptional
      sarah from Philippines
      Couple
      Studio Suite Twin
      Stayed 1 night in November 2018
      Awesome location and spacious room”
      The room is clean and well maintained. Requested for a seaview and it was given to me. Value for money. Malls are easily accessible from the hotel. Breakfast was alright. Kudos to Front office and concierge.
      Reviewed November 17, 2018
      6.4
      Good
      CHONG from Singapore
      Group
      Junior Suite
      Stayed 2 nights in November 2018
      Inefficiency in manning the check in and out ”
      Room is spaciouse abd comfortable. But the towels supply is very old, ought to be replace. Take about 15 minutes to check out only after complaining with the duty manager. Cant imagine if without complaining what will be the time taken, very bad experience for the forst time dweller.
      Reviewed November 17, 2018
      9.6
      Exceptional
      Cindy from Singapore
      Couple
      Deluxe Suite
      Stayed 1 night in November 2018
      Exceptional”
      Breakfast is awesome. Fantastic location
      Reviewed November 17, 2018
      6.4
      Good
      Rico from Singapore
      Couple
      Deluxe Suite
      Stayed 2 nights in November 2018
      Good location ”
      Near to most interesting places.
      Reviewed November 17, 2018
      10.0
      Exceptional
      Doris from Singapore
      Couple
      Deluxe Suite
      Stayed 2 nights in November 2018
      Excellent!”
      Will recommend this hotel friends who traveling to Malacca.
      Reviewed November 16, 2018
      6.4
      Good
      Lilian from Singapore
      Group
      Deluxe Suite
      Stayed 2 nights in November 2018
      Good”
      I booked for 2 Twins Rooms and 2 King bed Rooms. I was told there was no twin rooms available left only king size bed rooms. I was upset as I specifically booked such rooms as all of us are not couples. They tried to offer me free of charge for the extra bed. I persisted We are not all couples. Finally, they relented. This is not the right way of deceiving your customers. I would not have booked Hatten if i could not get the types of rooms I needed in the first place.
      Reviewed November 16, 2018
      8.4
      Excellent
      Christoph from Singapore
      Business traveler
      Studio Suite Twin
      Stayed 2 nights in November 2018
      Looks much better from the inside”
      Nice, clean hotel close to the historic sites.
      Reviewed November 16, 2018
      12345
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