Hatten Hotel Melaka in Malacca - Room Deals, Photos & Reviews
Hatten Hotel Melaka
Hatten Hotel Melaka
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Studio Suite Twin - Bed Hatten Hotel Melaka
Studio Suite Twin - Bed
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Lobby
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Interior view Hatten Hotel Melaka
Interior view
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Interior view Hatten Hotel Melaka
Interior view
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Exceptional
Location
9.1
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Hatten Hotel Melaka

Exceptional location
Stay in the heart of Malacca - See what's nearby
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Excellent
From 22141 reviewsSee what guests said
8.4
Recommended by 92% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

Room choices
8.6
Excellent
Room comfort & quality
Don't miss out!54 travelers are looking at this property right now | 53 travelers have booked today.
Deluxe Suite
Deluxe Suite
...
  • City view
  • 35 m²/377 ft²
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • City view
  • 37 m²/398 ft²
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Premier Junior Suite
Premier Junior Suite
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  • Pool view
  • 37 m²/398 ft²
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Junior Suite
Junior Suite
...
  • Pool view
  • 33 m²/355 ft²
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Studio Suite Twin
Studio Suite Twin
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Basic Suite
Basic Suite
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    Deluxe Suite
    Deluxe Suite
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      Junior Suite Double
      Junior Suite Double
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        STUDIO SUITE-TWIN BED
        STUDIO SUITE-TWIN BED
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          Basic Studio
          Basic Studio
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            More about Hatten Hotel Melaka

            More about Hatten Hotel Melaka

            "Very pleasant and comfortable stay"

            Reviewed February 15, 2016

            Chee Y. from Singapore

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            Couple

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Very nice and clean and very spacious."

            Jose E. from Philippines

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            Couple
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (22141)Booking.com Reviews (7731)
            8.4
            Cleanliness8.5
            Facilities8.2
            Location9.1
            Room comfort and quality8.6
            Service8.1
            Value for money8.2
            Provided by verified guests of Agoda
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            Showing 17053 verified guest comments
            12345
            6.0
            Zurina from Malaysia
            Business traveler
            Studio Suite Twin
            Stayed 4 nights in August 2018
            Above average”
            Housekeeping had issues.
            Reviewed August 18, 2018
            9.2
            Exceptional
            Muhd from Singapore
            Family with young children
            Premier Junior Suite
            Stayed 1 night in August 2018
            MY BASE STATION EVERY TIME GOING MALAYSIA ”
            I've seen the vast improvements to the Hatten Hotel throughout the years. They have done a wonderful job in promoting the Hatten Branding. Well done Hatten. Keep up the good work!! As such, from this year onwards, I made a decision to make Hatten as my first hotel stop everytime me n family go to Malaysia at all time. This means everytime we go up KL, Port Dickson, Seremban,Perak, Kedah, Penang, we will ensure that Hatten will be our first stop before we proceed to our next state. One thing that Hatten can try to improve further is on the Guests Lift. At times it can be quite frustrating waiting for the lift to come to your floor, you just here the sound but not sure which lift is coming. Thanks
            Reviewed August 18, 2018
            10.0
            Exceptional
            Lawrence from Singapore
            Family with young children
            Deluxe Suite
            Stayed 1 night in August 2018
            Good location very clean and comfortable ”
            Staffs are friendly and helpful, the breakfast buffet is marvellous with variety. I almost bloated my stomach with all the nice foods there.
            Reviewed August 16, 2018
            4.4
            Stefanie from Malaysia
            Business traveler
            Studio Suite Twin
            Stayed 1 night in August 2018
            Disappointing stay”
            The room itself was spacious with a nice layout. However, housekeeping can do a better job. The carpet outside the bathroom was soaking wet. The floor and bath towels have seen better days - they look like rags: old, faded, and coming apart at the seams. On day 2, the floor towel was not replaced. Went up to the Alto Sky Lounge but the service in the outdoor section was disappointing - the relatively young members of staff appear to be disinterested and they don't engage with the guests. The cocktail I had was terrible but there was no attempt to ask why the drink was barely touched. The walls between rooms are rather thin, so it can get noisy. Overall, a disappointing stay in a decent location.
            Reviewed August 15, 2018
            8.4
            Excellent
            Castello from Singapore
            Couple
            Studio Suite Twin
            Stayed 2 nights in August 2018
            Na”
            Na
            Reviewed August 15, 2018
            5.6
            Ong from Singapore
            Family with young children
            Junior Suite
            Stayed 2 nights in August 2018
            Above average”
            During check in, there were 6 counters opened, but I still got to wait 20mins. When I feedback, duty manager said "its like that" without even apologizing. Room was not clean up despite I was out from 8.30 am- 12.30pm. Asked for towels, they said will put in room but never did. I still got to call another time. Asked for 2 towels, only 1 came. Floor rug in toilet was so black and dirty. Please be ready to wait long for the lifts despite upgrading in progress. Anyway this is my encounter, maybe others will not meet my issues.
            Reviewed August 15, 2018
            7.6
            Very good
            Sylvia from Singapore
            Family with teens
            Deluxe Suite
            Stayed 1 night in August 2018
            Good location but lousy lifts”
            Often times we spent a lot of time waiting for lifts which is on a very inefficient system. Breakfast is average.
            Reviewed August 15, 2018
            9.6
            Exceptional
            De from Malaysia
            Couple
            Deluxe Suite
            Stayed 1 night in August 2018
            recommended”
            overall quite recommended. near to all the places. no need to drive out. link to dataran pahlawan shopping mall. good breakfast too. only concern is the lift, it stops at every level during peak hour.....
            Reviewed August 14, 2018
            6.8
            Good
            Larry from Singapore
            Family with young children
            Junior Suite
            Stayed 2 nights in August 2018
            Breakfast standard has declined”
            We have stayed at Hatten Hotel a few times since 2016. The breakfast standard back then in 2016 was much better. The breakfast standard (food quality) has declined and we hope the management can look into it and make improvements to it. The hotel lifts was another problem as it doesn't seem to be able to cope. Waiting time is always very long.
            Reviewed August 14, 2018
            9.2
            Exceptional
            Roziana from Singapore
            Couple
            Junior Suite
            Stayed 1 night in July 2018
            Exceptional”
            Very crowded hotel, room wasn't ready when we checked in and had to wait about 45 mins for the keys. We had to wait for parking lots too. Other than that, very good location, very clean and beautiful room, comfortable bed. Stocked up water for your consumption. Malls are nearby and do not need to travel so far for amenities. Can easily walk to nearby areas for amenities.
            Reviewed August 14, 2018
            6.0
            yap from Malaysia
            Couple
            Studio Suite Twin
            Stayed 1 night in September 2017
            need up keep”
            facilities
            Reviewed August 14, 2018
            6.8
            Good
            yap from Malaysia
            Family with young children
            Studio Suite Twin
            Stayed 1 night in September 2017
            swimming ”
            need up keep
            Reviewed August 14, 2018
            9.2
            Exceptional
            hermawan from Indonesia
            Group
            Studio Suite Twin
            Stayed 2 nights in August 2017
            good hotel, good place, goog food”
            everything good
            Reviewed August 14, 2018
            10.0
            Exceptional
            Beng from Singapore
            Couple
            Deluxe Suite
            Stayed 2 nights in April 2018
            Nice Hotel”
            convenient place which near tho shopping mall and jonker street...value for money
            Reviewed August 13, 2018
            8.0
            Excellent
            Imran from Singapore
            Family with young children
            Deluxe Suite
            Stayed 1 night in July 2018
            Good! ”
            Great Location, nice rooms, good service all round
            Reviewed August 13, 2018
            5.2
            Hong from Singapore
            Family with young children
            Studio Suite Twin
            Stayed 1 night in August 2018
            Overbooked and wanted downgrade my booking to Estadia a 3star hotel and smaller room”
            Very poor service mindset and tried to downgrade my room vooking to a 3star and smaller room at Estadia. For my case after much debate as I have 2 young kids that really could not fir a 22m2 room. They finally kept my original booking. But my sister who booked 2 suite rooms had no choice (according to the Duty Manager) as they really ran out of room had to accomodate to the switch. After almost 1.5hrs debate, they were tired after the long drive. The room in Estadia have no toiletries like tooth brush, cotton buds . .. etc. The so call complimentary buffet nonya dinner was so bad that we proceed out to eat later. Service at counter also very poor, paid the tourist tax on checkin. Upon checkout ask again, say no record. Food was terrible and service slow or rather NO service at the restaurants. Rather eat at nearby. Towels at bathroom were apparently very used and old. Walk ways were poorly lit and lifts are very slow. Staffs are unhelpful & hardly smile. VERY Bad experience.
            Reviewed August 13, 2018
            4.4
            Siew from Singapore
            Couple
            Studio Suite Twin
            Stayed 1 night in August 2018
            Acceptable”
            The hotel has aged a lot and many of the things in the room looked old and stains were found on the cushion covers and toilet shelves. In addition, here are my feedback on the Sky Lounge at level 22. - Sitting at the outdoor lounge both day and night weren't very pleasant due to the warm weather. I would recommend to deploy the portable air-con for those area in the open. - It would be good if they are TVs in the indoor / outdoor lounge displaying sports highlights to attract guest who love sports to stay at the place longer. - The service standard could be better. The staff weren't proactive to guest's needs even when the place is not very crowded.
            Reviewed August 13, 2018
            8.8
            Excellent
            ROSLINDA from Singapore
            Group
            Studio Suite Twin
            Stayed 2 nights in August 2018
            Excellent”
            FACILITIES:ONLY THE LIFT IT'S VERY DAMN SLOW AND A LOT OF TOURIST WAITING FOR THE LIFT SAID THE SAME THING IT WAS USELESS.NEED TO LOOK INTO IT.
            Reviewed August 13, 2018
            9.2
            Exceptional
            Lim from Singapore
            Couple
            Junior Suite
            Stayed 3 nights in August 2018
            Good”
            The lift takes really long to come arrive when you're staying on the upper levels and also it stops on every stop when its during peak periods. Stay with caution if you have low patience as their lifts are not smart and good.
            Reviewed August 13, 2018
            10.0
            Exceptional
            SIEW from Malaysia
            Couple
            Studio Suite Twin
            Stayed 3 nights in August 2018
            EXCELLENT HOTEL.”
            EXCELLENT & WONDERFUL HOTEL, KEEP IT UP.
            Reviewed August 12, 2018
            12345
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