Hatten Hotel Melaka
Hatten Hotel Melaka
See all 39 photos

"Spacious and good food with friendly reception"

KHAIRUL N.

April 19, 2018

Studio Suite Twin - Bed Hatten Hotel Melaka
Studio Suite Twin - Bed
See all 39 photos
Lobby Hatten Hotel Melaka
Lobby
See all 39 photos
Interior view Hatten Hotel Melaka
Interior view
See all 39 photos
Interior view Hatten Hotel Melaka
Interior view
See all 39 photos
See map Hatten Hotel Melaka
See map
Exceptional
Location
9.1
See all 39 photos Hatten Hotel Melaka
See all 39 photos
Removed from saved list

Hatten Hotel Melaka

Exceptional location
Stay in the heart of Malacca - See what's nearby
Have a question for Hatten Hotel Melaka?
Excellent
From 22623 reviewsSee what guests said
8.4
Recommended by 92% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 36 times in the last 24 hours | 53 travelers are looking at this property right now
Deluxe Suite
Deluxe Suite
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Deluxe Suite
Premier Deluxe Suite
...
  • City view
  • 37 m²/398 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Junior Suite
Premier Junior Suite
...
  • Pool view
  • 37 m²/398 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Pool view
  • 33 m²/355 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Suite Twin
Studio Suite Twin
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite Double
Junior Suite Double
...
  • Shower
Enter dates to see prices
Junior Suite Single
Junior Suite Single
...
  • Shower
Enter dates to see prices
Junior Suite Twin
Junior Suite Twin
...
  • Shower
Enter dates to see prices
Studio Suite Twin
Studio Suite Twin
...
  • Shower
Enter dates to see prices
Studio Suite Single
Studio Suite Single
...
  • Shower
Enter dates to see prices
Have a question for Hatten Hotel Melaka?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Hatten Hotel Melaka

More about Hatten Hotel Melaka

"Friendly staff who always smile and greet you"

Reviewed January 15, 2018

Siti R. from Singapore

|

Family with young children

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

"Wonderful location, spacious and comfortable rooms."

Amanda from Malaysia

|

Couple
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (22623)Booking.com Reviews (7818)
8.4
Cleanliness8.5
Facilities8.2
Location9.1
Room comfort and quality8.6
Service8.1
Value for money8.2
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
Bahasa Malaysia
Bahasa Indonesia
more
Room type
Junior Suite
Deluxe Suite
Premier Junior Suite
Premier Deluxe Suite
more
Search reviews
Now you can search for any keyword within the reviews
Showing 17238 verified guest comments
12345
7.2
Very good
Victoria from Singapore
Couple
Premier Deluxe Suite
Stayed 1 night in September 2018
Very good”
During peak period on public holiday especially, was quite a pain to wait for the lifts. Everyone was waiting hotel guest, shoppers, public going to the car parks and hotel room are the same area. To make matters worst the lifts are slow and stops at every floor. As for the suites guests we were not told that we have a dedicated check in lounge at a different level. Waited in the queue for 45 mins at the reception to check in. Besides going that the plus point is that Hatten is still situated at a convention location. Front desk Staff were all well trained and polite.
Reviewed September 20, 2018
10.0
Exceptional
nurul from Malaysia
Business traveler
Deluxe Suite
Stayed 1 night in July 2018
best hotel to stay”
very best to stay because very close to mall and anywhere
Reviewed September 20, 2018
10.0
Exceptional
Wong from Singapore
Couple
Studio Suite Twin
Stayed 1 night in September 2018
Great stay ! Friendly staff especially a reception lady by the name of Siti ! Good service !”
Great stay !
Reviewed September 20, 2018
6.4
Good
CHUI from Singapore
Group
Junior Suite
Stayed 2 nights in September 2018
Good”
Great location, shopping malls are nearby. Cleanliness & maintenance of the room need to be improved. The buffet breakfast was great with lots of varieties. The hotel has extraordinary lifts, all would either go up or down at the same time. You would have to go up 1st even if you actually wanted to go down, it terribly annoying.
Reviewed September 19, 2018
9.6
Exceptional
Lai from Malaysia
Family with young children
Studio Suite Twin
Stayed 1 night in August 2018
Good hotel and strategic location”
Hotel is clean and comfortable. Friendly staff and facilities well maintained Good location as you can access to tourism hotspot within short driving distance.
Reviewed September 19, 2018
6.4
Good
Bong from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in September 2018
location ”
location nice .
Reviewed September 19, 2018
9.6
Exceptional
SANDY from Singapore
Group
Junior Suite
Stayed 1 night in June 2018
Great Location”
Clean & Big Room. Comfy Bed. Nearby to Shoppings!
Reviewed September 19, 2018
8.8
Excellent
Shahrul from Malaysia
Family with young children
Premier Junior Suite
Stayed 2 nights in September 2018
Great location..walking distance to main attraction place”
Room are clean and quite comfortable... Easily parking and access to main attraction place..walking distance... But poor lift service and need to wait for long time eventhough with 7 lift in service (as stated that all lift under improvement in sept)..sequence of lift are quite awkward.. Breakfast not really have variety..should done better especially 4* rate hotel.. Staf are good and friendly..
Reviewed September 19, 2018
9.2
Exceptional
Bee
Business traveler
Junior Suite
Stayed 1 night in September 2018
Thumbs up”
Rooms are clean, service is prompt, concierge is friendly, price is acceptable. Will have been great if they have an umbrella in the room as it was perpetually raining when we were in Melaka.
Reviewed September 18, 2018
8.0
Excellent
Fong from Singapore
Group
Studio Suite Twin
Stayed 1 night in September 2018
Elevators Are Poor”
Hatten Hotel Melaka have 6 elevators but they can't cope with the massive weekend crowds. They only have the occasional staff managing the lifts. If your room is not on the highest floor, you are not likely to get into the lift for a long time. The lifts are not synchronised to maximise its efficiency. I have been a long time customer with Hatten but will skip future stays here for the weekend or during public holidays.
Reviewed September 18, 2018
4.8
IRENE from Malaysia
Couple
Deluxe Suite
Stayed 1 night in July 2018
Second time staying but disappointing”
We arrived hotel at 3pm, booking and payment was done few months earlier, however we were told that room is not ready yet. We understand it was busy weekend and fine with late check in, however we don't even get a room until talked to the hotel manager, only then he find us a room. The toilet was not well maintained. The wash basin was stuck, water can flow down, very disgusting. And the rain shower from top and hand hold one were stuck. Both water shower came out water! With the money paid, the room condition and serving is not worth at all compare to first time staying in 2 years back! Disappointing!
Reviewed September 18, 2018
4.8
zheng from Malaysia
Business traveler
Junior Suite
Stayed 2 nights in September 2018
The hotel are over charged price and quality are not equal”
i tot it is a real 5 star hotel , but everything are so so only, the hotel lift is the nightmare, it is too busy and the lift lobby are so warm make me keep sweating, and inside the lift also very warm without aircond. the breakfast there are very normal, please do not expect u will have 5 star hotel breakfast.
Reviewed September 18, 2018
8.0
Excellent
shahrizal from Malaysia
Couple
Premier Junior Suite
Stayed 1 night in September 2018
Need to rearrange passenger lift timing and system...waiting time too long”
Need to rearrange passengers lift timing and system...waiting time too long....
Reviewed September 18, 2018
8.0
Excellent
Rizwan from Malaysia
Family with young children
Junior Suite
Stayed 1 night in September 2018
Choose hatten for location”
Only choose hatten if you want location as priority because it is near to dataran pahlawan, mahkota parade, afamosa, menara taming sari, river cruise, all is walking distance becaue parking is an issue so you can park at the hotel and just walk. The negative is the elevator because it is slow so when need extra patient. i know some guest rather use the stair to come down but hatten is 22 floor so the best is to take room above 11th (restaurant) or 12th floor(swimming pool). so you can use the stair to the swimming pool and restaurant instead of wasting time waiting for the elevator. for parking the best floor is 3rd and 6th because all elevator can access. the other floor parking only 2 elevator can access.
Reviewed September 18, 2018
3.6
Meng from Malaysia
Family with young children
Junior Suite
Stayed 1 night in September 2018
Bad condition hotel”
The hotel lifts are so lousy, didn’t well maintained, therefore we have to wait for so long. Too bad. They were only provided us the bath towels, but the hand towel and face towel were not provided. Even the comb also not provided. This is my first time stay in hatten hotel and it will be last time foe me to stay in this hotel. I am so disappointed at this so called well known hotel.
Reviewed September 18, 2018
7.6
Very good
MAHATHIR from Malaysia
Family with young children
Junior Suite
Stayed 1 night in September 2018
very disappointed ...... PUBLIC HOLIDAY PROBLEM AT HATTEN HOTEL MELAKA”
-lift service not good must waiting 20 minit going up & 20 minit to going down -Cause lift problem have guests used back stairs not safe to young child & old guests -breakfast time table not ready all guests must line up to long and wait until another guests finish eat -swimming pool not ready to accept many guest cause just have 2 staff 1 staff to take care front counter and 1 staff takecare pool . PLEASE INFORM TO HATTEN MANAGMENT TAKECARE ABOUT THIS PROBLEM IF NOT READY TO SERVE GUESTS AT PUBLIC HOLIDAY DONT ACCEPT BOKING ROOM.... TQ
Reviewed September 18, 2018
9.6
Exceptional
FARAH from Malaysia
Couple
Junior Suite
Stayed 1 night in September 2018
ENJOY THE FACILITIES AND RELAXING”
Sauna ✔️ Swimming pool ✔️
Reviewed September 17, 2018
6.8
Good
Azuan from Malaysia
Family with young children
Studio Suite Twin
Stayed 2 nights in September 2018
Terrible lift services and no parking privilege to the hotel guest”
Every time waiting for the lift either to go up to the room or down to lobby, it will take at least more than 10mins waiting time. As for the parking, even worse. There is no privilege to the hotel guest. Mall customers also parked their car at the hotel parking. We dont feel welcomed as a hotel guest.
Reviewed September 17, 2018
8.0
Excellent
Peng from Singapore
Family with young children
Studio Suite Twin
Stayed 1 night in June 2018
Good Hotel”
Location was good and near city centre
Reviewed September 17, 2018
7.2
Very good
IRENE from Singapore
Group
Studio Suite Twin
Stayed 1 night in September 2018
the lift is a BIG issue”
all are goods except for the lift facilities. the person who design hatten hotel does not understand the logic. we have to wait at least 15 mins to take the lift to the lobby. the management has to relook into the lift facilities
Reviewed September 17, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss