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Hatten Hotel Melaka

"Good location for shopping and visiting tourist spots."

Leong - February 5, 2020
Junior Suite Hatten Hotel Melaka
Lobby Hatten Hotel Melaka
Interior view Hatten Hotel Melaka
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Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to St. Paul's Hill & Church (Bukit St. Paul)
Within 420 m of property
See map
Popular landmarks
Dataran Pahlawan Melaka Megamall 100 m
Carrefour Melaka 110 m
Illusion 3D Art Museum Melaka 160 m
Fenix Internet Centre 160 m
Coral Wonderland 170 m
Eco Bike Tour 180 m
Guardian 180 m
Mahkota Medical Center 180 m
Mahkota Medical Centre 180 m
Syarikat Buku Thai Kuang 220 m
Nearby landmarks
St. Paul's Hill & Church (Bukit St. Paul) 420 m
Menara Taming Sari 540 m
Christ Church 620 m
Stadthuys 640 m
Red Square (Dutch Square) 650 m
Jonker Street Night Market 730 m
Chinatown - Melaka 740 m
A Famosa Fort 790 m
Baba & Nyonya Heritage Museum 880 m
The Huskitory 6.01 km
9.1

Exceptional

Location rating score

660 meters from city center
Popular neighborhood
ParkingFREE

This property is in high demand!

6 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Located in heart of Malacca

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Cheaper than 91% of all properties in Malacca in the last 24 hoursCompared to 2,158 Malacca properties at Agoda for various dates
Value for money8.3
Distance to city center0.2 Km
Location rating9.1
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.6 km

Rooms available at Hatten Hotel Melaka

Excellent
Room comfort & quality
8.6
Deluxe Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Studio Suite Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Premier Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Premier Deluxe Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed or 2 single beds
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Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Premier Deluxe King Suite
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed
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Studio Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
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Hatten Suite
...
  • Room size: 74 m²/797 ft²
  • Shower
  • 1 king bed
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Premier Deluxe Suite (Bed & Breakfast)
...
  • Room size: 37 m²/398 ft²
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Premier Junior King Suite
...
  • Room size: 37 m²/398 ft²
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hatten Hotel Melaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hatten Hotel Melaka?

A stay at Hatten Hotel Melaka also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hatten Hotel Melaka has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hatten Hotel Melaka?

Wake up to a great buffet breakfast at Hatten Hotel Melaka.

What are my dining options at Hatten Hotel Melaka?

Hatten Hotel Melaka features 3 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hatten Hotel Melaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hatten Hotel Melaka. Services for in-house planning and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hatten Hotel Melaka?

On-site venues and convenient event services make Hatten Hotel Melaka an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hatten Hotel Melaka?

Hatten Hotel Melaka does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hatten Hotel Melaka

  • 9.6
    Exceptional
    Spaciousness

    "Room was spacious, clean and comfortable."

    Leong

    |

    February 5, 2020

  • 8.4
    Excellent

    "Comfortable and quality king bed ."

    Abby

    |

    March 10, 2020

  • 10.0
    Exceptional

    "So far im happy with my stay here."

    Wendy

    |

    February 11, 2020

Property ranking|Compared to 2,158 Malacca properties
See all rankings
Room comfort score
8.6/10
Location score
9.1/10
Couples review score
8.4/10
Room size
34 sqm.
Better than
99
%
of Malacca properties
Better than
97
%
of Malacca properties
Better than
95
%
of Malacca properties
Bigger than
95
%
of Malacca properties
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Overall rating:
8.4
Excellent
32,700 reviews
Cleanliness
8.4
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
Hatten Hotel is the best place to stay in Melaka.
Haryati from Malaysia
Family with young children
More about Hatten Hotel Melaka

More about Hatten Hotel Melaka

Conveniently located right in the heart of the city, this business class hotel is surrounded by UNESCO-listed sites as well as major shopping centers and businesses. Hatten Hotel Melaka is sited above Hatten Square and is linked to Dataran Pahlawan. The numerous attractions it is near include Jonker Street, A’Famosa, Stadthuys, Flor de la Mar Maritime Museum, and Baba & Nyonya Heritage Museum. Where contemporary design meets comfort, Hatten Hotel Melaka’s spacious guestrooms offer breathtaking views of the vibrant city. Guests can also relax by the outdoor pool and bar or grab a bite at Chatterz, the hotel’s lively 24-hour restaurant that serves both local and international cuisines. Whatever the reason for your stay, Hatten Hotel Melaka will make your stay a good one.

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Most talked about facilities

Breakfast
2,856 mentions
Housekeeping
1,550 mentions
Swimming Pool
900 mentions
Food & Dining
431 mentions

What they offer

8.0
Very good

"I liked the Swimming Pool and the Sky Bar."

Christian

|

March 20, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Halal

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hatten Hotel Melaka from real guests

Provided by verified guests of Agoda
Agoda Reviews (32700)Booking.com Reviews (7526)
8.4
/
10
Cleanliness8.4
Facilities8.2
Location9.1
Room comfort and quality8.6
Service8.2
Value for money8.3
High score for Malacca
Rating
9+ Exceptional (6807)
8-9 Excellent (4970)
7-8 Very Good (5816)
6-7 Good (1678)
<6 Below Expectation (1540)
Time of the year
Mar - May (4907)
Jun - Aug (4866)
Sep - Nov (5423)
Dec - Feb (5615)
All guests (32700)
All room types
All languages

Show reviews that mention 

Showing 20811 verified guest comments
12345
10.0
Exceptional
Kenny from Malaysia
Couple
Studio Suite Twin
Stayed 2 nights in March 2020

Great Stay ”

Had a great stayed in this lovely hotel because all the staffs here are well mannered and greet with a smiling face . I was given a chance to upgrade my room to Junior Suite from Studio Suite Twin....a very big thank you to the malay guy who done the Check-In for me. Now for the room, everything in this room 1703 are clean in the bathroom and on the towels, bed sheet and pillow case are clean too....no stains and no smells. Location wise, it's in the City Center of Malacca and there's 2 shopping malls (Dataran Pahlawan Melaka Megamall and Mahkota Parade) facing this hotel. Besides that, it's about 15 minutes walk to The Stadthuys, Christ Church Melaka, Windmill Dutch Square Melaka and last but not least the Jonker Street Night Market. As for breakfast........no complain as it is nice and delicious. Overall, my wife and i are very happy to stay in this hotel and we will come back again on the next trip to Malacca. Thumbs Up to all the staffs in Hatten Hotel, Melaka. :-)

Reviewed March 13, 2020

Dear Kenny, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitalities and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit. Kind regards, The Administrator

Responded July 17, 2020
Hatten Hotel Melaka
9.7
Exceptional
Norhidayah from Singapore
Couple
Deluxe Suite
Stayed 1 night in April 2014

Impressive & Memorable”

Amazing room, dedicated staffs & best location

I don't usually write reviews on hotels that I have been but Hatten has made such a lasting impression that I couldn't wait to get home to write one. I have booked the deluxe suite for one night to celebrate my husband's birthday & glad I have picked the right hotel stay. I have sent an email few days before my stay to confirm my booking & receive a reply the day after to assure that my booking is secured. Not only that,they took the iniative to help create a birthday request. So,my husband was given a complimentary birthday cake! Check-in was a breeze,counter staffs were friendly & attentive. Because the cake was supposed to be a surprise,having my husband there to do the check-in,they did not even let the cat out of the bag! The room was amazingly huge. Love the minimalist concept yet stunning. We got the room with a splendid Malacca sea view. Toilet is spacious with huge rain shower. Love the splash pool with modern setting & great view. Hotel is also located near places of interest. You can rent a bicycle to go around town if you do not wish to take cab since all is nearby. There are also link bridges connected to malls. When I thought the surprise for my husband was just a cake,I was wrong. The staffs did an extra mile to make it better. I had a staff calling to check when I was going to leave the room for dinner so they can leave the cake in. But when we got back to check, they not only did that but decorated the room with balloons,simple towel decoration on the bed & made a card on my behalf. Both of us were amazed! I couldn't thank Hatten staff enough for making such effort. My husband enjoyed our trip there & one night was definitely not enough! We will definitely be returning again to Malacca this year & Hatten will be our choice without a doubt. This time it will definitely be more than just a night. We hope Hatten will continue & maintain such standard. You have very dedicated staffs. We look forward to our stay again with you.

Reviewed April 23, 2014
9.3
Exceptional
Clifford from Singapore
Family with young children
Premier Junior Suite
Stayed 2 nights in March 2016

When in Malacca . . . . .”

Swimming Pool, Room and Customer Service

I don't agree that Hatten Hotel should be rated only 8.3 . . . . . . I personally would rate it 9. And I'm definitely coming again for a longer stay (my last stay was only 3D 2N). Many years ago when my wife and me came, we stayed at another hotel (Hatten Hotel was built yet). We stayed for 2D 1N and we told ourselves that if we ever came back to Malacca it would be for the same period bcos there wasn't anything to keep us here longer than that. In Mar 2016, we came again for a 3D 2N stay (online offer), this time with our little boy (6 yrs old). He had such a fun time at the pool. The amenities at the hotel were numerous, we just didn't have the time to try them all out. The staff, from the Entrance of the hotel all the way up to the room were friendly (always with a ready smile) and very polite and helpful. At the Concierge, Mr Ravi somehow takes a personal interest in all the guests. The young lady who cleaned our room readily obliged when we asked for an extra towel - no questions asked. The daily buffet breakfast had so many dishes to choose from and they all tasted just great. We spent a lot of time checking out Hatten Square and the surrounding shops, and some time at the Heritage Village (taking lots of photos) . . . . a lot more time in the pool. When it was time to leave, my son didn't want to (of course); my wife complained there simply wasn't enough time and I was a little sad. It's simply bcos we all had such a good time. So we decided that we must return. The plan is set for June. I expect things at the Hatten Hotel will be the same, if not, even better. Two thumbs up for Hatten Hotel and all your staff who make peoples' holiday special.

Reviewed March 21, 2016
9.0
Exceptional
Joyce from Singapore
Family with young children
Premier Deluxe Suite
Stayed 1 night in July 2014

One of the BEST hotels in Malacca”

1. Perfect Location 2. Good Amenities 3. Beautiful Ambience and Comfortable Rooms

We enjoyed our stay at Hatten Hotel very much!!! It was in a great location situated in the heart of the City Centre and surrounded by the shopping centres, restaurants and eateries. Basically, you don't need to drive round, everything can be done on foot! Jonker Street, the historical sites (red buildings) are all within walking distance. The hotel ambience was really nice and cosy... in fact, its absolutely beautiful! We love our room (Premier Deluxe Suite) very much; and it was huge and super comfortable! The Premier rooms were situated at level 19-21. It was an added advantage for us as we had " Express Check In/Out" at the Premier Lounge with complimentary drinks, breakfast was at the highest floor (level 22), away from the main hotel guests so its more quiet and peaceful, you dont need to queue for food. My son had a fantastic time playing at the pool while we swam, and my hubby made good use of the gym. There was also a sauna and steam room. We've decided on Hatten Hotel everytime we travel up to Malacca, and will be there again soon... Thanks Hatten for making our stay such a relaxing and enjoyable one.

Reviewed July 30, 2014
9.3
Exceptional
Jessica from Singapore
Couple
Premier Deluxe Suite
Stayed 1 night in November 2013

Wonderful Experience”

Location. Service. Room

Hatten Hotel was the first choice when my fiance and I decided to visit Malacca as we have heard and read a lot of good reviews about the hotel. It was my fiance's birthday so I contacted the hotel to see if they could offer me anything and to my satisfaction, not only they gave me a 1/2kg cake but also upgraded my room! My check-in was done in a Premier Lounge as well, leaving a superb service and impression. Room was really spacious and location was definitely good for its near the local attraction there. Staffs were friendly too. Overall an excellent trip staying with Hatten. Will definitely recommend and stay again when back to Malacca.

Reviewed November 27, 2013
10.0
Exceptional
NAWAL from Malaysia
Couple
Junior Suite
Stayed 1 night in September 2017

Perfect hotel to stay in the heart of Malacca city!”

Me and my husband was stay at the Hatten hotel for 1 night room Junior Suite to celebrate my birthday. The room is huge and clean! We love the pool so much, and the scenery from this room was stunning! We can see the Malacca city and the pool as well from our room. The breakfast was okay for me. I has request the room deco as my birthday is on the check in date. Surprisingly, they did the great job! I can see 2 cute swans on our bed, with rose petals, and the birthday wish card from the hotel. THANK YOU HATTEN HOTEL MALACCA! We will definitely be back to this hotel soon =)

Reviewed March 28, 2018
9.7
Exceptional
mohd from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in November 2013

impressive hotel”

beautiful interior, great location, very clean

all i can say is that im very satisfied. very nice interior and clean, spacious room and bathroom. the room was equipped with 2 vs (in front of bed and in front of the couch. the view from my room was nice, facing malacca city. too bad it doest have balcony and its in the non-smoking area (its a smoking free zone in central malacca. the bathroom is very clean and beautiful, the swimming pool also very nice, although not really fun for the kids. 1 of the best features is the location. its only few hundred meters away from A famosa and only about 10 minutes walking distance, which save me from the hassle of finding parking space. the hotel also near to shopping complex (hatten square). the breakfast buffet was nice, lot of food selection. the only problem im facing is to find the parking, since the hotel and the mall shares the same parking place, but its not a big issue. in overall, i think it was a pleasant experience and would recommend to all. will definitely come again in the future.

Reviewed November 20, 2013
9.6
Exceptional
May from Singapore
Couple
Deluxe Suite
Stayed 2 nights in July 2016

Pleasant Stay”

Great service from the hotel staffs, rooms were big, comfy and clean, with plenty of amenities to be enjoyed (e.g. swimming pool, gyms, sky bar). Overall, a luxurious experience, very worth the price paid for. In addition, the hotel is conveniently located near many of the attractions in malacca. The cultural sites (formasa fort, st paul's and stadhuys) are within 10-15 mins walk from the hotel, while jonker street is about 15-20 mins walk away. The hotel is also linked to the 2 malls (Dhata Pahlawan and Mahkota Parade). There are also some nice eateries and massage around the area. Major thumbs up on the location. Would definitely recommend Hatten Hotel to people going to Malacca.

Reviewed July 22, 2016
10.0
Exceptional
Crispian from Singapore
Couple
Deluxe Suite
Stayed 1 night in October 2012

Hotel that serve with a smile”

Location, Breakfast

My stay at Hatten Hotel Melaka was pleasant. Upon arrival, i was received with warming welcome and was brought to the Executive level for check in as the main lobby is under renovation. The room was beautiful and we had a slight view of the malacca straits. Although the toilet was abit small and lack of a bath tub. Next, i must comment that i was impressed with the breakfast selection. Amongst the hotels i stayed in, the Hatten Hotel served the best breakfast buffet i had. Thumbs up! Keep the good work up!

Reviewed October 17, 2012
9.2
Exceptional
Wan from Indonesia
Family with teens
Deluxe Suite
Stayed 3 nights in April 2017

perfect location”

this time is the first time stay in this hotel.. been heard about thishotel several times but never stay here.. when arrives near the hotel i fell happy since the hotel location from what i see is in the mid of Malacca town.. love it so much.. easy to go to other place.. i come to malacca to see doctor in Mahkota Medical Center and this hotel just behind the hospital.. perfect.. when enter the lobby, i kind feel like this hotel is very good.. and it is very good.. staff performance not bad except the one who I need to remind that the hotel already swipe my card for deposit because she asked me once again about the payment.. #hopeless room design is very good and i love it.. i book the one with view and high floor.. very good.. the view is to Malacca Straits.. very beautiful.. the room is clean.. the AC is cool.. love the room.. the breakfast so far so good.. sometimes they provide local menu but mostly is international menu.. the choices is many also..

Reviewed April 24, 2017
8.8
Excellent
Shou from Singapore
Group
Junior Suite
Stayed 2 nights in July 2017

Excellent Location”

Hatten Hotel is a huge hotel with over 700+ rooms. It is located at a unbeatable location, whereby one can easily access Dataran Pahlawan shopping mall via Hatten Square, another smaller scale shopping mall as well. It is also within walking distance from Jonker Street - the must visit heritage street where one can get a feel of how prosperous once Melaka used to be. The check in and check out process was swift and efficient - with minimum waiting time. And the staff at the baggage counter has been most helpful as well. We will initially unhappy with our allocated room as there will taint of cigarettes' smell. Fortunately, the front desk was quick to rectify and allocate another room for us, despite experiencing an full house on our first night. The rooms are sizable at 32sqm which is probably slightly bigger than any standard hotel room (which are probably around 24 - 28sqm). I like the fact that there is actually a "living area" with a separate TV and if you draw the blind that separate the sleeping and living areas, one can watch the TV without disturbing your room mate who may wish to sleep early. In general, the room are clean, spacious (I do not have to tiptoe around even after filling it up with all the traditional pastries etc. I brought during my stay) and rather well maintained. The hotel also come with a nice pool and gym where one can work out the excess calories (if you wish to). Due to the size of the hotel, these 2 facilities can be crowded at certain timing. If ever there is any "unpleasant" experience with this hotel is the waiting time required to go up and down to your room and the breakfast venue. The average waiting time can be between 10mins - 20mins, depending on the time of the day and night. Though this is totally understandable, again given the size of the hotel. Overall, I would recommend this hotel to both first time and repeat visitors to Melaka.

Reviewed July 11, 2017
9.7
Exceptional
Maya from Singapore
Group
Deluxe Suite
Stayed 2 nights in December 2012

Superb Hotel in the Heart of Town”

Luxurious decor n fittings, great breakfast, seaview, great service with a smile!

we booked 2rooms and were a group of 4gurls. we took the deluxe room facing the sea. i have been to malacca many many times for the past 20yrs, at least once a year, and this is the best best best hotel ever!!! stepping in, the decor blew me off. one of the hotel guys overheard my friends and i wondering where the lifts were to get to our rooms.. n he showed us the way without us asking. opened the lift door for us! when we reached our rooms, omg! we were amazed there were 2 flat screen tvs n even a couch! the decor is superb! modern fittings.. great bed.. lovely bathroom with choice to have a rain bath... im very picky with bathrooms.. n this is just great! water heater was hot n good! u can dim the side lamps.. they even had the option to listen to music on the tv.. great! breakfast is also great by malacca standards! the best breakfast i ever had! the guy cooks omelettes fresh for u.. reminded me of my thailand hotel stays. food is great! try their nasi lemak n curry chicken!! service is impeccable! they cleared our breakfast plates as soon as we were done with it. excellent service! the location is fantastic as well! just a 10-15min walk to jonker street, a 1 min walk to mahkhota parade shopping centre and it is also directly linked to the dataran megamall by an airconditioned bridge. overall, it was fantastic!!! had our new year countdown in my room.. tv fireworks food drinks great company... best stay in malacca in my entire 20yrs travelling there. it would be great if we could open the windows so we can really smell the sea.. n the aircon doesnt seem to set to 18deg but remained at 25degree. guess its the setting. other than that, no flaws! will definitely come back n i strongly recommend ppl to stay here!!!!

Reviewed January 04, 2013
10.0
Exceptional
LIM from Malaysia
Couple
Premier Deluxe Suite
Stayed 1 night in December 2015

My celebration annivesary on hatten melaka ~”

comfortable , relax , and i am really enjoy about it ~

during my fist year of anniversary on hatten melaka on 2014 ~ me was rili enjoyable the room and specially they breakfast . anyhow , i still am a local people and i was impress and love the breakfast that they serve on hatten on 12 level ~ during this 2015 , dec 12 . me feel bad that they send me to 22 flour for breakfast that lack of choice and food ~ As i remember when 2014 . i been told that 22 flour breakfast is lesser choice than 12 flour and i was agree with that ~ how ever in 2015 i been told that level 12 have been full house and we have to choice to go up to level 22 that i feel dissapoited ~ i feel bad that i pay for premium Room and i get a lousy breakfast only with a open view that show the melaka city view ~ and food been refill showly , and just becouse not too pack compare to a level 12 . but the breakfast totally make my lost my appetive .spoil my day and last year memories of good breakfast on hatten hotel ... anyway i still happy and feel comfortable with hatten hotel service ..

Reviewed December 13, 2015
8.7
Excellent
Fong from Malaysia
Couple
Deluxe Suite
Stayed 2 nights in July 2013

Inner peace within a bustling city”

Spacious room (easy to move around as I am slightly crippled), fast Internet connection & conveniently located

A lovely hotel in the heart of a bustling city with a peaceful ocean view. The room is rather spacious & well designed, hence easier for me (partially crippled) to move around. Very attentive staff & the house-keeping staff did a good job on replacing the towel & replenishing the refreshment & amenities. A wide spread of buffet breakfast which I find quite appetizing. The spa staff needs to further enhance their massaging skill though. It's relaxing but not therapeutic. Complimentary parking for those whom are driving there. Hatten hotel is conveniently located in the heart of Malacca, surrounded by its serene ocean view, historical site & scrumptious nyonya food. Enough said, I am already discussing on my next trip to Malacca with my family. But, it seems like the Hatten suite is unavailable for reservation.

Reviewed July 17, 2013
10.0
Exceptional
Roslinda from Singapore
Family with young children
Deluxe Suite
Stayed 2 nights in December 2012

Hatten Hotel...the gem of Malacca”

A brand new hotel with luxury room features and central location near to many shopping malls

We simply love our 2 nites stay at Hatten Hotel Malacca. The room is superb! What you see from the pictures are exactly what you'll experience upon check in. A spacious deluxe suite room with 2 LCDs is just fantastic especially with a young child who must have cartoons to keep him occupied. Breakfast is super wide spread. A good mixture of local and western cuisine. Location is plus point. It's central to everything. We walked to Jonker Street and the rest of the attractions around Malacca town. Surrounded by the 3 major shopping malls, where you can easily find good eats, outlet shoppings even foot reflexology for the tired legs. Great customer service from all the staff! We'll definitely stay at Hatten again very soon.

Reviewed December 26, 2012
9.2
Exceptional
Nadia from Malaysia
Family with young children
Premier Junior Suite
Stayed 1 night in September 2016

Central location and love the room and pool”

Travelling with a young toddler means locations has got to be everything, so Hatten was perfect for a short getaway in Malacca. It's convenient to all the shopping malls and right in the heart of Malacca city. Also a short drive away to the heritage sites. We had the Premier Suite and the room was reasonably spacious and clean. Fantastic views and fantastic services i.e. welcome drinks, fruit basket etc. Check in and check out was great and fast. The pool was of course lovely and overlooks the Malacca city which was great. One disappointing factor was the food which wasn't really good and also the shared parking with the malls.

Reviewed September 19, 2016
9.0
Exceptional
Moses from Singapore
Couple
Deluxe Suite
Stayed 3 nights in December 2012

Surpassed expectations”

Pillow was fantastic for sleep comfort!

I've read both the positive and negative reviews prior to my stay. Fortunately, I've not met with any of the unexpected outlying hiccups experienced by others. Check in and check out was a little on the slow side(10-15 mins?) but I reckon that this would have been improved against previous complaints. The pillow was fantastic. Would had bought one home had a new one been made available. Located between and interconnected to two major shopping centers was a big plus. Parking was safe. The lift's algorithm system can seriously use some intelligence on its firmware update if there's such a thing. Double validation for carpark exit; once over hotel counter and another time within carpark itself before finally exiting at the gantry is another redundancy like their unintelligent lift algorithm to give you an idea. Having experienced both the City and Sea view rooms, I would think that the sea view room is nicer if you get a room above makhota hospital(17th floor and upwards). The city view has its charm, but as others have said, it can be noisy in the daytime if you're on the lower floors. Overall, I was satisfied with my stay and will definitely return. Holiday Inn is further off from useful amenities while Equatorial is comparatively dated but nearer to one of the two malls. Hatten hotel, being almost spanking new and more strategically located definitely takes the cake outright assuming competitive pricing.

Reviewed December 15, 2012
9.6
Exceptional
Clifford from Singapore
Family with young children
Junior Suite
Stayed 2 nights in December 2017

Wonderful Hotel”

We have visited Malacca 3 or 4 times now. Of all the hotels we stayed at none can match the standard set by Hatten Hotel. The most outstanding feature about the hotel has to be their staff. Every single member of their staff that we encountered are super helpful and courteous. Special mention for the staff who handle the 11th floor restaurant, especially the breakfast buffet. They are simply a very hardworking group who have to handle so much and always wear a smile at the same time. My congratulations to all Hatten Hotel staff - keep up the good work. The cleanliness is another fantastic feature of the hotel. A lot of effort is taken by the cleaning staff to always keep all corners of the hotel clean and fresh. Wonderful job! The hotel is conveniently located nearby so many shopping malls and eateries - all within walking distance. Definitely no regrets staying at Hatten Hotel.

Reviewed December 16, 2017
8.8
Excellent
Nina from Malaysia
Family with young children
Premier Deluxe Suite
Stayed 1 night in October 2017

Excellent”

We chose Hatten due to its location which is walking distance to everything in Melaka City Centre - Taming Sari Tower, various museums, river cruise, and it is linked to Dataran Pahlawan shopping mall. We booked for a Premier Suite which was located at the premier floors, where we are entitled to refreshments at the premier lounge (they've got coffee machine!), privileged check-in/out at the premier lounge, soft drinks in the mini bar are FOC, breakfast at the sky lounge with scenic view of Melaka City. Room-wise, the suite has a separated lounge which has a long couch and TV. Perfect for my 7-year-old to sleep in. Our bed was king size which was adequate for a couple + 1 toddler + 1 baby to sleep in. The room size was not too spacious though but OK for us since we just use the room for sleeping only. Swimming pool was superb for the kids. The infinity pool was looking over Melaka City. The sauna was FOC for hotel guest which is also a plus point. All-in-all, we enjoyed our stay at Hatten and definitely will stay there again if we were ever to visit Melaka City again.

Reviewed October 31, 2017
8.8
Excellent
Siti from Singapore
Group
Studio Suite Twin
Stayed 3 nights in August 2017

AWESOME STAY IN HATTEN HOTEL!”

We had an early check-in and was so happy that they got my room ready as soon as I reached there at 12noon. However, the queuing up to check-in took quite some time as there were a lot of guests. But nevertheless, I'm so happy that I got to check-in early! The room is clean and just like you see the photos of the hotel at agoda, it's definitely the same! I'm impressed with the breakfast at this hotel! It's like I'm so spoilt for choices as there is really a lot of food to be eaten there. There's the malay food like nasi lemak and for those who don't really eat rice in the morning, there is cereals for breakfast too! Overall, this Hatten Hotel is the best! The malls are located nearby and it is so convenient I would say. Will definitely choose Hatten Hotel again if I'm coming to Malacca again! ^_^

Reviewed July 11, 2018
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