Hatten Hotel Melaka
Studio Suite Twin Hatten Hotel Melaka
Lobby Hatten Hotel Melaka
Interior view Hatten Hotel Melaka
See all 40 photos
Removed from saved list
8.4
Excellent
5.2% this month
/10
(27548 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - 660 meters from city center
Popular neighborhood
Parking
FREE
  • Carrefour Melaka110 m
  • Fenix Internet Centre160 m
  • Coral Wonderland170 m
  • Eco Bike Tour180 m
  • Mahkota Medical Center180 m
  • Mahkota Medical Centre190 m
  • Dataran Pahlawan190 m
  • Melaka Wonderland220 m
  • Syarikat Buku Thai Kuang220 m
  • Mahkota Parade Shopping Complex220 m
  • Free Wi-Fi

    Hatten Hotel Melaka

    Hatten Square, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000 - See map
    "Spacious rooms Free shuttle service at places of interest in the city Centrally located / walking distance to most attractions Wide options for buf..."
    Pauline - January 2, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Excellent comfort
    8.6 room quality and comfort
    • Located in heart of Malacca

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 1001 times | 80 travelers are looking at this property right now

    Property ranking|Compared to 3,209 Malacca properties
    See all rankings
    Room comfort score
    8.6/10
    Review score - United States
    8.4/10
    Location score
    9.1/10
    Cleanliness score
    8.4/10
    Better than
    99
    %
    of Malacca properties
    Better than
    99
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Better than
    97
    %
    of Malacca properties
    Value for money8.3
    Distance to city center0.2 Km
    Location rating9.1
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.6 km

    Rooms available at Hatten Hotel Melaka

    8.6
    Excellent
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Deluxe Suite
    Premier Deluxe Suite
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Junior Suite
    Premier Junior Suite
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 33 m²/355 ft²
    • Pool view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Studio Suite Twin
    Studio Suite Twin
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Hatten Suite
    Hatten Suite
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Hatten Premier Suite
    Hatten Premier Suite
    ...
    • Shower
    Enter dates to see prices
    Luxury Suite
    Luxury Suite
    ...
      Enter dates to see prices
      Deluxe Suite
      Deluxe Suite
      ...
        Enter dates to see prices

        What people love about Hatten Hotel Melaka

        • 8.4
          Excellent
          Cleanliness

          "Room is well maintaines, clean and very spacious."

          Ng

          |

          January 14, 2019

        • 10.0
          Exceptional
          Breakfast

          "Sumptuous spread of breakfast in the morning"

          Ai L.

          |

          February 28, 2017

        • 9.6
          Exceptional

          "Efficient and alert at all times."

          Catalina

          |

          November 9, 2018

        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Hatten Hotel Melaka

        More about Hatten Hotel Melaka

        7.6
        Very good

        "Best location for shopping and great food."

        ANGELIN

        |

        January 8, 2019

        An overview

        Show less

        What they offer

        8.4
        Excellent

        "A lovely hotel."

        Suhaimi

        |

        January 12, 2019

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Halal

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Hatten Hotel Melaka from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (27548)Booking.com Reviews (7862)
        8.4
        /
        10
        Excellent
        5.2% this month
        Cleanliness8.4
        Facilities8.2
        Location9.1
        Room comfort and quality8.6
        Service8.2
        Value for money8.3
        Rating
        9+ Exceptional (6068)
        8-9 Excellent (4712)
        7-8 Very Good (5456)
        6-7 Good (1557)
        <6 Below Expectation (1298)
        Time of the year
        Mar - May (4766)
        Jun - Aug (4590)
        Sep - Nov (4806)
        Dec - Feb (4929)
        All guests (27548)
        All room types
        All languages

        Show reviews that mention 

        Showing 19090 verified guest comments
        12345
        10.0
        Exceptional
        Janny from Singapore
        Couple
        Deluxe Suite
        Stayed 1 night in June 2019

        Short getaway”

        The hotel is a stone throw from jonker street. Close to two other shopping mall. Convenient to cinema and food. Hotel swimming pool is great and also comes with breakfast. Quite packed if you went into the peak hours but the hotel staff can help to find seats for you quickly.

        Reviewed July 16, 2019

        Dear Janny, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 18, 2019
        Hatten Hotel Melaka
        10.0
        Exceptional
        RAJAN from Singapore
        Couple
        Studio Suite Twin
        Stayed 1 night in July 2019

        Reception Is Very Accommodating”

        We reached hotel way before check-in time at 9.30am and hotel receptionist allowed us to have a super early check-in without any question asked. He also very graciously upgraded our room. Hatten Hotel is the best hotel in Melaka!

        Reviewed July 14, 2019

        Dear Rajan, Thank you for rating us 10/10! We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Melaka! Kind regards, The Administrator

        Responded July 18, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        orlena from Singapore
        Group
        Deluxe Suite
        Stayed 1 night in July 2019

        Excellent”

        Hotel is quite old, renovation might be needed specially for the room and facilities around. Carpet in the hotel room looks dirty, could be due to old age. Some equipments in the hotel room like shower head, shower cubicles show the ages of the hotel. Bed is comfortable, location is awesome, best ever comparing to other hotels surrounding. Jonker Walk, Malacca River, shopping malls, food street, and famous makan place and attractions are nearby, either by foot or grab. Breakfast spreads were good even though breakfast was super crowded. Check-in on Friday was fast comparing on weekends definitely. Overall, it was a nice stay!

        Reviewed July 13, 2019

        Hi Orlena, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 17, 2019
        Hatten Hotel Melaka
        10.0
        Exceptional
        Nurul from Singapore
        Couple
        Junior Suite
        Stayed 2 nights in July 2019

        Exceptional”

        booked a room for the parents as it was their birthday treat...they were upgraded to a much bigger room.parents were very happy and satisfied with everything. near to shopping and eating places. will def be back again.Thank You! =)

        Reviewed July 22, 2019

        Hi Nurul, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit. Kind regards, The Administrator

        Responded July 22, 2019
        Hatten Hotel Melaka
        7.2
        Very good
        Cynthia from Malaysia
        Business traveler
        Studio Suite Twin
        Stayed 1 night in July 2019

        Very good”

        Do not stay in room that is facing the next block of this building because it is a NO Natural Sunlight room and the room has a kind of damp smells. We first given room on the 12th floor and my hubby were pretty upset with the smelly room & next is, it has no refrigerator in the room to keep our drinks cold . A 4 stars hotel but no refrigerator? Is it becoz we booked through Agoda with cheaper rate, that is why we were allocated this kind of room? Fortunately, we called up to the operator and she told us to refer to the staff at the premier lounge & met up with one nice lady staff (forgotten her name, sorry) & told her the issue. Luckily she managed to change us to another room and upgraded us. We are satisfied with the room changed. Breakfast, food taste was okay, selection for a 4 star hotel is so so. And the staff are "over efficient", we just left the table to get more food, next u come back, everything was cleared from our table. We are not even done with our food.

        Reviewed July 21, 2019

        Dear Cynthia, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We regret to note that your recent stay at the hotel was not up to expectations. The unpleasant experience you encountered recently is certainly not acceptable. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 22, 2019
        Hatten Hotel Melaka
        8.4
        Excellent
        Teo from Singapore
        Group
        Studio Suite Twin
        Stayed 3 nights in July 2019

        General Feedback”

        Bath towels have seen better days. Threads coming off at the edge and off-white (almost grey). On second day of our stay (Wed, 17th July), like in the past, the 6 of us went to register ourselves for the shuttle service to Jonker Street at the Concierge but were told that it was not necessary but to be at the Concierge by 11am. All 6 of us obediently waited at the entrance of the Hotel from 10.40am (witnessed by Mr Shairul and 2 other Concierge staff). Soon, we were joined by a group of 4 young people. When the shuttle bus arrived, one of us first boarded the bus followed by the other group of 4. The rest of us took a little longer time as we were slower as some have health issues and older in age (between 62 to 73). Because the shuttle bus was left with 4 seats, we were told to wait for the next bus which is another hour. The young lady from the other group quickly got herself a seat. With that, we had no choice but to relinquish the seats to the young group of 4. We were bot

        Reviewed July 21, 2019

        Dear Teo, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. The unpleasant experience you encountered recently is certainly not acceptable. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 22, 2019
        Hatten Hotel Melaka
        9.2
        Exceptional
        Ruth from Singapore
        Group
        Studio Suite Twin
        Stayed 3 nights in July 2019

        Keep it up Hatten!”

        My umpteenth time staying here! Great location, spacious room, generous breakfast spread, helpful staff, fantastic pricing. Hotel is a little older & showing its age, things like plumbing & blinds may not always work as well but so long as fixable, we’re ok. The new bugbear this time was the complimentary shuttle to Jonker. A mini bus replaced the usual van. This time, the mini bus shuttled guests from 3 hotels & ours was the last on the route. It was almost full & our party of 6 couldn’t all get in. Earlier we had been told by the concierge desk that it would be first-come-first-served. We were there first & waiting. However when the bus arrived, another group shot in front to cut in hurriedly. We were very annoyed. The hotel staff couldn’t help, kept repeating first-come-first-served (belabouring the point of how meaningless this statement was) but they apologised and eventually sent in another mini bus to take us to our destination. Well done Hatten!

        Reviewed July 21, 2019

        Dear Ruth, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit. Kind regards, The Administrator

        Responded July 22, 2019
        Hatten Hotel Melaka
        10.0
        Exceptional
        Chin from Singapore
        Couple
        Studio Suite Twin
        Stayed 1 night in May 2019

        Vacation”

        excellent

        Reviewed July 24, 2019

        Dear Chin, Thank you for rating us 10/10! We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 25, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        ong from Singapore
        Group
        Studio Suite Twin
        Stayed 2 nights in July 2019

        all good”

        all good but on the pricey range for melaka hotel . paid almost $200 sgd for 2 nights stay booked thru agoda. location is good walking distance to malls.

        Reviewed July 24, 2019

        Dear Ong, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 24, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        ong from Singapore
        Group
        Studio Suite Twin
        Stayed 2 nights in July 2019

        all good”

        all good but on the pricey range for melaka hotel . paid almost $200 sgd for 2 nights stay booked thru agoda. location is good walking distance to malls.

        Reviewed July 24, 2019

        Dear Ong, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 24, 2019
        Hatten Hotel Melaka
        10.0
        Exceptional
        Jia from Singapore
        Family with young children
        Studio Suite Twin
        Stayed 2 nights in July 2019

        Good Location”

        Location was great with malls surrounding it. Walking distant to Jonker Street. Clean & Spacious room

        Reviewed July 24, 2019

        Dear Jia, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 24, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        IRENE from Malaysia
        Couple
        Deluxe Suite
        Stayed 1 night in July 2019

        The Room is Spacious and Great Location”

        This is my 4th times stay in Hatten Hotel. The location is great, only few minutes to walk to near by shopping mall and walkable distance to Jonker Street. The room is spacious, big bed with king size and is comfortable. Breakfast buffet not bad, variety of choices.

        Reviewed July 10, 2019

        Dear Irene, Thank you for making us your preferred choice of stay always. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 17, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        IRENE from Malaysia
        Couple
        Deluxe Suite
        Stayed 1 night in July 2019

        Very Convenient of the Hotel Location”

        The hotel location is very good, walkable distance to near by shopping mall and Jonker street. The room is spacious and the bed is king size and comfortable. Breakfast buffet not bad, variety of choices.

        Reviewed July 10, 2019

        Hi Irene, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 17, 2019
        Hatten Hotel Melaka
        8.0
        Excellent
        Awi from Indonesia
        Group
        Junior Suite
        Stayed 1 night in July 2019

        Great Hotel to Stay”

        its very close to Mahkota Hospital only 3 minutes walking to the hospital, The room is clean and tidy. the only problem is the live music near the swimming pool. They play the music until midnight , if you would like to stay in this hotel, ask the room not facing the swimming pool.

        Reviewed July 08, 2019

        Dear Awi, Thank you for your positive review. We are pleased our accommodation suit your need and comfort. We regret to note that your recent stay at the hotel was not up to expectations.We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        Lusie from Indonesia
        Solo traveler
        Studio Suite Twin
        Stayed 3 nights in June 2019

        I love this hotel”

        i like the room of this hotel, the location is very strategic near to mahkota hospital, near mall, clean, breakfast is good. my suggestion is you can change the towel to a new one and tell the housekeeping not to ring a bell for the room cleaning, if we wanna have a room cleaning we will put the cleaning sign on. thank you.

        Reviewed July 05, 2019

        Dear Lusie, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        8.0
        Excellent
        BELINDA from Singapore
        Couple
        Studio Suite Twin
        Stayed 1 night in June 2019

        good location”

        good location, all lifts having problems in morning causing lots of issues and chaos for few hours and only left 30 mins for breakfast. if go for location, is a good choice. if go for value , my personal choice might not be here

        Reviewed July 04, 2019

        Hi BELINDA, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon, providing you with a more positive experience. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        8.4
        Excellent
        Jia from Singapore
        Couple
        Junior Suite
        Stayed 1 night in June 2019

        Spacious Rooms”

        Nice spacious room, 2 light bulbs were not working and was replaced within 20 mins. Cleanliness wise I wish they will re-look into their towels. Getting yellow. Shuttle bus makes it easy to go to Jonker Street, and the other mall at Doubletree. Overall would still recommend this hotel.

        Reviewed July 02, 2019

        Dear Jia, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        8.0
        Excellent
        Jia from Singapore
        Couple
        Studio Suite Twin
        Stayed 1 night in June 2019

        Great Location”

        Excellent location, with lovely breakfast in the morning. But the towels are becoming a little yellowish compared to how it used to be when it first started. Might want to consider replacing them soon. The bleach smell is getting really strong.

        Reviewed July 02, 2019

        Dear Jia, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure future improvement. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        8.0
        Excellent
        SUHARA from Singapore
        Couple
        Studio Suite Twin
        Stayed 3 nights in April 2019

        HOTEL SPA AROMA SCENT”

        My husband and I stayed for 3 nights. One thing about this hotel is its special spa aroma scent as you step into its lobby and you know its HATTEN. You don't get this scent in any other hotel. Room is spacious, clean and tidy. Breakfast spread is good with variety. Strategic location. Easily accessible to the shopping mall, cinema and eateries. Will definitely come again. The only set back is that I booked and had requested for a large bed and they gave me 2 single beds instead. And the front desk had insisted that all request is "subject to availability".

        Reviewed July 01, 2019

        Hi SUHARA, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Kind regards, The Administrator

        Responded July 22, 2019
        Hatten Hotel Melaka
        8.8
        Excellent
        Soundaram from Singapore
        Family with young children
        Deluxe Suite
        Stayed 2 nights in June 2019

        Will stay in this hotel for all my future malacca trips!”

        Despite many negative reviews, I thought this hotel was actually very good. The front desk staff was prompt. The rooms are big and spacious, toilet and bathroom clean. Good mattress and pillows. The hotel is connected to 3 shopping malls. Many restaurants and shops within walking distance. Breakfast had a lot of varieties and quality of food was good. The only downsides were that the kid’s pool is very crowded all the time. The towels look dated. Otherwise thumbs up to all staff in this hotel.

        Reviewed June 30, 2019

        Dear Soundaram, Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit. Kind regards, The Administrator

        Responded July 23, 2019
        Hatten Hotel Melaka
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Hatten Hotel Melaka
        |Excellent 8.4
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Exceptional location
        • A'famosa (Porto De Santiago)