Hatten Hotel Melaka
Hatten Hotel Melaka
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"Spacious and good food with friendly reception"

KHAIRUL N.

|

April 19, 2018

Studio Suite Twin - Bed Hatten Hotel Melaka
Studio Suite Twin - Bed
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Lobby Hatten Hotel Melaka
Lobby
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Interior view Hatten Hotel Melaka
Interior view
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Interior view Hatten Hotel Melaka
Interior view
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See map Hatten Hotel Melaka
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Exceptional
Location
9.1
See all 39 photos Hatten Hotel Melaka
See all 39 photos
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Hatten Hotel Melaka

Exceptional location
- 650 meters from city center
- What's nearby?
Excellent
From 22945 reviewsSee what guests said
8.4
/
10
Excellent room comfort and quality
8.6
Recommended by 92% of guests
Value for money8.2
Distance to city center0.2 Km
Location rating9.1
Nearest airportBatu Berendam Airport (MKZ)
Distance to airport8.1 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 80 times in the last 24 hours | 48 travelers are looking at this property right now
Deluxe Suite
Deluxe Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Deluxe Suite
Premier Deluxe Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Junior Suite
Premier Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Studio Suite Twin
Studio Suite Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Basic Suite
Basic Suite
...
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    Deluxe Suite
    Deluxe Suite
    ...
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      Premium Suite
      Premium Suite
      ...
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        Basic Studio
        Basic Studio
        ...
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          Studio Suite
          Studio Suite
          ...
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            More about Hatten Hotel Melaka

            More about Hatten Hotel Melaka

            "Friendly staff who always smile and greet you"

            Siti R.

            |

            January 15, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Wonderful location, spacious and comfortable rooms."

            Amanda

            |

            March 8, 2018

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (22945)Booking.com Reviews (7818)
            8.4
            /
            10
            Cleanliness8.5
            Facilities8.2
            Location9.1
            Room comfort and quality8.6
            Service8.2
            Value for money8.2
            Provided by verified guests of Agoda
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            Showing 17363 verified guest comments
            12345
            8.8
            Excellent
            HU from Singapore
            Family with young children
            Deluxe Suite
            Stayed 3 nights in September 2018
            Nice hotel”
            Clean and nice hotel.
            Reviewed October 20, 2018
            8.8
            Excellent
            mie from Malaysia
            Couple
            Premier Junior Suite
            Stayed 2 nights in September 2018
            Good Location, Good Facilities”
            This hotel is very good in term of the location, city centre and attached to mall. Good location to find food and night entertainment. Facilities are good too, only have comment about their lift. Too long to wait to use lift, probably during weekend. I guess the hotel management need to think of something to overcome that. Overall I really enjoy my stay and would come again to Hatten.
            Reviewed October 19, 2018
            9.6
            Exceptional
            Norshakila from Malaysia
            Family with young children
            Junior Suite
            Stayed 1 night in September 2018
            Exceptional”
            very good places .like it'
            Reviewed October 18, 2018
            8.4
            Excellent
            noor from Malaysia
            Family with young children
            Studio Suite Twin
            Stayed 1 night in September 2018
            easy ”
            good location actually
            Reviewed October 17, 2018
            4.8
            Kevin from Malaysia
            Couple
            Junior Suite
            Stayed 1 night in October 2018
            Bad experience with the lift and front desk”
            1. Lift open every floor, it takes about 7-10min to reach our floor (20th floor). 2. Front desk is very slow, and a staff come ask us booking number and my ID, she said manual input, it take 20mins to prepare my room. Basically, I pay 4 Star price but 1 Star service, never recommend anyone.
            Reviewed October 17, 2018
            6.8
            Good
            Francine from Singapore
            Group
            Studio Suite Twin
            Stayed 2 nights in August 2018
            Good service but hotel looks tired”
            The hotel price was reasonable, but the hotel seems understaffed and cleanliness was below par. we found cigarette ash on the window sill despite it being a non smoking room, and also a broken glass. We alerted the staff of both incidents and they profusely apologized. Location wise, Hatten is excellent
            Reviewed October 17, 2018
            8.8
            Excellent
            YENG from Malaysia
            Group
            Studio Suite Twin
            Stayed 1 night in October 2018
            Thing to do”
            There are 8 lifts at the main lobby and practically are able to access to all floors. Although 2 lifts are labelled to Car Park, but one of so called "Lift to Car Park" was servicing all the way to the top, the other one was under maintenance and I am unable to tell. You need a lot of patience because the lifts practically STOP most of the floors. I wonder why the management do not program the lifts efficiently.
            Reviewed October 17, 2018
            8.8
            Excellent
            Quek from Singapore
            Couple
            Studio Suite Twin
            Stayed 1 night in October 2018
            Excellent”
            Facilities are good except all lifts need to be coordinated. When you are going up/down, you need not to press one button for one lift . Press one button so that the lift with the shortest time to reach your floor would stop. There is no indication the lift has reached your floor.
            Reviewed October 16, 2018
            10.0
            Exceptional
            Md from Singapore
            Solo traveler
            Studio Suite Twin
            Stayed 1 night in November 2017
            Great hotel”
            Great breakfast and room
            Reviewed October 16, 2018
            7.6
            Very good
            Poh from Singapore
            Couple
            Junior Suite
            Stayed 1 night in October 2018
            Very good”
            Convenient and nice place to stay.
            Reviewed October 16, 2018
            10.0
            Exceptional
            Mat from Malaysia
            Family with teens
            Junior Suite
            Stayed 1 night in October 2018
            Good location”
            Nice and clean hotel. Very friendly staff and great location.
            Reviewed October 16, 2018
            10.0
            Exceptional
            Hui from Malaysia
            Family with young children
            Junior Suite
            Stayed 1 night in October 2018
            Realize that this my 3rd of staying in hatten hotel for this year , strongly recommend this hotel ”
            Good attitude, good location , and clean and spacious room , had been stay for this hotel about 10 times , very convenient and clean , recommend for Family trip With young kids , will book again this hotel
            Reviewed October 15, 2018
            10.0
            Exceptional
            MOHD from Malaysia
            Couple
            Junior Suite
            Stayed 1 night in October 2018
            Great place. The receptionist is so friendly and helpful.”
            The room is clean and comfortable. The place is in the middle of Malacca town. So convenient.
            Reviewed October 15, 2018
            5.2
            LIANA from Malaysia
            Couple
            Deluxe Suite
            Stayed 1 night in October 2018
            Lift Service & breakfast”
            It is annoying! Lift waiting time can be quite long and Breakfast experience was poor, no glasses and no refill on empty trays..
            Reviewed October 15, 2018
            8.0
            Excellent
            SZE from Singapore
            Couple
            Deluxe Suite
            Stayed 1 night in October 2018
            Lift is too slow ”
            The location is good. The only thing I dislike is their lift. It is very slow.
            Reviewed October 15, 2018
            5.2
            Mark from Singapore
            Family with young children
            Studio Suite Twin
            Stayed 1 night in October 2018
            Plague with Elevator issues for the last 3 years”
            The 8 elevators on this hotel are all independent which means guests waiting for an elavator will press the call button for all 8 elevator causing every elevator to stop on all floor (which is about 9 depending what level you reside on), this means you will take about 15 mins to get from your room to the lobby.
            Reviewed October 15, 2018
            8.8
            Excellent
            RICKY from Singapore
            Solo traveler
            Deluxe Suite
            Stayed 2 nights in October 2018
            Oh my Lift!”
            need to fix d lift system urgently. travellers need to relax, enjoy n have a stress-free travel. d lift is d worst so far. food needs to improve so that it caters to international guests as a whole. shower room needs a scrub as d molds r growing. facilities, locations, ambiance - very good.
            Reviewed October 15, 2018
            5.2
            Neo from Singapore
            Group
            Junior Suite
            Stayed 1 night in October 2018
            Above average”
            The lift every floor stop and I stay in level 21 (2170), I basically every trip take more than 10mins to reach lobby and this is ridiculous. Every going out trip is very annoying and I hope the management can look into this area for fast improvements.
            Reviewed October 15, 2018
            7.6
            Very good
            YIT from Singapore
            Couple
            Junior Suite
            Stayed 1 night in October 2018
            Very good”
            Many times staying in this hotel at Melaka. The algorithm of the lift system could be improved (for the longest time) as there is always a long wait for an arriving lift. It stops on almost every floor. I hope the life upgrade which is supposed to end in Oct will improve the experience. Breakfast experience was poor, no glasses and no refill on empty trays. Despite above, the location and size of room were good. Overall, a good hotel to stay for a night or two.
            Reviewed October 15, 2018
            10.0
            Exceptional
            Maylyn from Malaysia
            Couple
            Studio Suite Twin
            Stayed 1 night in October 2018
            Exceptional”
            Overview is great, we are thrilled by the room, nice view, nice bed, thoughtful facilities. And also the breakfast, so many choices very deluxe dishes served. Staff are all helpful. Just an issue on elevator, kinda time wasting for those stay at the higher floor, almost stopped at each floor.. but understood the elevator system still under modification.. overall, Hatten brought us wonderful stay and breakfast. Thank you, Hatten.
            Reviewed October 15, 2018
            12345
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