Havana Guesthouse
Lot 97, Jalan Kelibang, Kuah, Langkawi, Malaysia, 07000 - See map
Conveniently situated in the Kuah part of Langkawi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cenang Beach.
Highlights
Facilities
Airport transfer
Car park
Shops
Laundry service
Safety deposit boxes
Wi-Fi in public areas
Family room
Smoking area
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cool.”
It was cool. Quite regret for not order the shisha earlier though. We're having a little problem when checking in but got it settle after awhile. There's a little confusion about havana guesthouse information in Agoda.com. fix it up.
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Great Place, Amazing Customer Service”
The staffs were amazing. They went the extra mile to ensure we were comfortable in Langkawi. The rooms were great with hot showers and aircon! The staffs were friendly and warm!
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I am pleased with all of what Havana offered.”
All I can say that Havana are quite pleasant with what they have offered during my stayover period.Looking forward for the future to come and stay at Havana again.
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You get what you pay for ”
Initially when shown to our room at the Havana guest house we found there to be a large number of ants in the bedroom and bathroom. We informed the manager and he was very helpful and pleasant and showed us to a new room which was of a better condition. The hotel is very much you get what you pay for, very basic facilities and not of the best standard but after moved to a cleaner room, it is OK for travellers. However the location of the hotel is quite far from the main part of Langkawi for beaches and restaurants etc. because of this we shortened our stay from three nights to one. When informing the hotel manager he was polite and respectful of our decision and taxi-ed us to our new hotel. However when trying to claim a refund from the nights we didn't stay from agoda, the hotel manager reported not being aware of us leaving his hotel, despite him driving us to our new one?? I would not recommend anybody to stay here as the location is bad and the service after leaving the hotel has not been satisfactory. Furthermore the cleanliness of the hotel needs to be improved.
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GOOD LOCATION”
OVERALL IS AVERAGE FACILITIES PROVIDED BY THIS HOTEL. OF COURSE ITS VALUE FOR MONEY, INSTEAD OF THAT, ITS CLOSE WITH THE KUAH CITY.
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Near to Kuah Jetty”
Good location if you're planning to go jetty, few restaurants is near to guesthouse but the taste of the foods is not meet the expectation. The staff is very helpful to arrange the early check in for us.
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bad experience”
staff Havana invite my friend (girl) to sleep with him. Bad experience.
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Dissatisfied ”
Really bad experience. The receptionist are just beside my room, she watch movie on a laptop putting on a speaker so loud. Doesn't respect the guest that need a peaceful rest. The air conditioner inside my room are broken, making a loud noise that push me to turn it off. Same goes to the old refrigerator that make a really loud noise,i turn it off also. The hotel room sound insulation are bad too. We can hear vehicle sound pass by clearly because this hotel located just near a busy main road. I cant even have a good sleep at all.
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MOST TERRIBLE EXPERIENCE WHATSOEVER ”
My experience was more than awful. I have booked this hotel for 6 nights but could stay there only one night. The room they gave us had no window, was stinking and had something leaking from the ceiling. When we asked for money back of course they didn't return us anything. So I just wasted on this devastating hostel. If you ever go to Langkawi, avoid this Havana guest house at any cost
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poor, rundown”
unsatisfied. Staffs were helpful. Guesthouse was noisy, rundown, dirty, untidy.
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Havana Guesthouse”
Havana hotel didn't give us a good experience. We have found 3 cockroaches in 2 different room. The door in one of the room wasn't able to close properly. The door knob was loose. The reception wasn't nice to us. We didn't get a comfortable sleep, and we had to check out after the first day and go to other hotels.
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Remove Havana from Agoda”
Havana hotel didn't give us a good experience. We have found 3 cockroaches in 2 different room. The door in one of the room wasn't able to close properly. The door knob was loose. The reception wasn't nice to us. We didn't get a comfortable sleep, and we had to check out after the first day and go to other hotels.
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totally bad”
i booked a double room with toilet inside. but when i arrived there, they told me to add 40rm more to get the room with toilet inside or they will give me the sharing toilet room which is the toilet was at outside of our room.. so i add 40rm.. later when i step inside my room.. the coridor has the smelly odor..the room was very small.. the blanket was very thin as a towel.. the smelly of outside toilet come inside my room.. i cant sleep properly because the spring inside the bed was come out.. the actual situation in the room was exactly different with the photo they shared in agoda.. worst hotel ever..
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Nice to stay and value for money.”
Very enjoyable and relaxing.
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Last minuet booking mistaking”
We arrived in Malaysia after a boat trip form Koh Lipe and needed somewhere to rest. The hotel describes its self as in the busy town, however this is not a back packer town, it is right at the harbour. We needed to be staying in the main area, Pantai Cenang, close to the beach and bars. On arrival to the hotel, we where immediately questioned on why we where only staying one night, having not even seen the room, and told we could go to a better beach, half hour taxi away! We where shown to our room, up wonky stairs and a smelly dingy corridor. Our room was at the top of the building, so it was hot and stuff. We had hair on the bed, dirty towels and a sign on the inside of the door saying 'be silent'. Our two single beds pushed together, suited us for a nights sleep before leaving first thing. Silver lining, Pizza Hut was two doors down!
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Cheap and Easy ”
Good Location and need more improvement in the room
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room is small”
the staff should check the accomodation provided before the customers check in to the room. at first the toilet pipes both at upper and lower part of the bathroom broken. we asked for another room and the pipes were ok but the aircond is too loud... and i cant sleep at all on the 1 st night of my stay... the staff was friendly and he helped to carry our baggage to the room...
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Make this your last option”
After I checked in, no one was on duty at the front desk for three days. This meant I could never ask for a towel. The bathroom was dirty. The hot water heater in the bathroom was broken. The WiFi didn't work. My room door only closed when I slammed it shut. I asked for a double bed and got two twins. The rise on the steps to the third floor was so great I mistook the stairs for a climb through the Himalayas. There was no place to park my motorbike, so I left it on the street. Aside from this, the place was great ! Seriously, stay away unless you are on a severely restricted budget.
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Budget stay at main access road but”
Not recommended at all to those who needs a peaceful stay. There's no bidet cover and the drain is clogged, making it a home for mosquitoes. Many holes in the ceiling. Wall is finely decorated but it's too rough and if you bumped it during your sleep you may get injured since the bed is wall to wall. TV only have 1 channel and there's no remote. There's kettle but it's unusable and there's no replace for it (and they said it should not be provided in the first place). There's a safe but it's non-operable (maybe need to ask the receptionist to use it). The parking area needs parking ticket too, so better luck if you got ticketed.
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not pleasant receptionist”
Room was ok, though there was rubbish under bed. Toilets were horrible, 2 for while house and one wout seat. Receptionist was not nice, not much cooperative, we expected different treatment.
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