Excellent service and an amazing experience”

I would certainly recommend the Havana Nha Trang Hotel to anyone wanting to stay on the beach in Nha Trang. The hotel itself is modern, clean, with luxurious rooms at a fraction of the price for similar hotels in the west. The access to the beach via an underground tunnel is priceless for avoiding the hectic Vietnam moto traffic. I would particularly like to comment on the dedicated service and friendliness of the staff. From the employee who checked us in, to the guest services representative who attended to our room while they (promptly) fixed an air conditioner problem, to the attendants on the beach, everyone was amazing. Look no further if you want a relaxing vacation in Nha Trang while still being close to the action in the city.

Wonderful hotel”

My experience in Nha Trang is perfect, and Havana Nha Trang is one of the good moment, I told them this trip is a honeymoon trip, they help me to decorate a little bit of the room and upgrade us to executive king size with bathtub ocean view. Wonderful. The room is really clean! Bed was so comfortable! Pillow too. Bathtub with ocean view! Perfectly nice! Very enjoy it. Around the hotel got a lot street food, walking distance to the night market too. Staff was so friendly and helpful too. They can speak chinese and english. The view from Skylight is wonderful! The 360 ocean and the city view from 45th floor, wow! The buffet breakfast is awesome, everyday different type of food. I enjoy it. Overall for this hotel is excellent, i will come back to nha trang again and stay back this hotel.

Offers Beautiful Views”

The Best Western Premier is located on the main street of Nha Trang - directly across from the beach. I booked a Junior Suite King room and the room was quite large with a small kitchen area and a great chaise lounge that offers great views of the ocean. My complaints about the hotel had more to do with the renovations they were performing during my stay there. As a result of the construction, the room power kept going off and on. Also, this hotel has the worst internet connection of any place I stayed. Actually, I couldn't even connect to the internet most times, and when I was able, it was so painfully slow it wasn't worth it. I don't think the construction had anything to do with the slow internet - rather the sheer number of people staying there all using their devices. The other issue is that with a hotel that has more than forty floors, they have the slowest elevators. One morning after breakfast, I waited for an elevator almost 10 minutes. Maybe the hotel was just very crowded and this problem doesn't always happen, but for this trip it was quite annoying. The Sky Bar is worth visiting despite the fact they charge you 100,000 ($4.22) dong to go up. This price does include either a beer, soft drink, or a glass of sangria. Still, guests shouldn't have to pay to go up to the sky bar - only those not staying in the hotel. The buffet breakfast was just OK. It's crowded and chaotic in the morning, and not very conducive to a quiet breakfast. Finally, Nha Trang is a favorite destination for Chinese and Russian tourists. Now I'm sure there are very nice and friendly people from those countries, but they're not the ones coming to Nha Trang. I never encountered such rude and disrespectful behavior towards the hotel staff. I truly felt sorry for the staff having to deal with the attitude, disrespect, and loud behavior of these guests. You'll see this behavior all over Nha Trang, which is unfortunate because it's a beautiful place to visit.

Best resort in Nha Trang - bar none !!!!”

I should have stayed there for the whole time ; it's by far the best resort in all of Nha Trang - even better than the Sheraton because Havana has all of the same service and amenities but at a much lower cost !! The staff really go out of their way to make you happy and help with problems - even things outside like recommendations and advice where to eat , shop and go for tourist activities. Quihn , the concierge , is the man to talk to about pretty much anything - if you want it , he'll make it happen with a friendly smile ! If my budget wasn't devoted to diving as much it was then I would have definitely spent he extra money and stayed at The Havana for the whole trip and having moved into a 3 star ( The Dendro Hotel ) down the street in order to save money for diving is a real wake up call to just how nice the Havana really is. I went and looked at some other beach front resorts and I'm still convinced that the Havana is the best - and best out all of the others for the price by a mile !!!!

Fantastic”

We are so happy that we got a big room with sea view more than we expected. For the breakfast, it is so good. There are 2 floors for breakfast and a private breakfast room. The foods are quite nice. Especially, there is a private way to go to the beach (the tunnel), so we do not need to cross the street with a lot of vehicles on the street. Besides that, here also has Sauna/Steam/Jacuzzi for relaxing. Location is quite convenient to travel around the city. Moreover, all the staff are so friendly and have a quite good customer service skills. My husband and I had a great weekend holiday at Havana Hotel in Nha Trang. We highly recommend you guys should try being here once. We think you will like it. Let's try it!!!😃. Next time, we think we will come back to Havana when we travel to Nha Trang again.

Great choice!”

The Havana is more reasonably priced than other five star options in Nha Trang, so I was prepared to be disappointed. However, I had a wonderful stay. The room was huge, with a spectacular view of the sea, and there is a walkway under the road from the hotel to a private beach area for hotel guests, where sunbeds and towels are provided. There is also a reaonably priced menu so no need to eat elsewhere. The breakfast is excellent. My only (small) complaints would be that the gym is poorly equipped given its size and the swimming pool is under cover, so usually quite cold, but this is not a major problem given that it is so easy to go for a swim in the sea.

WOW!! First class service and amenities”

WOW!! First class service and amenities We stayed at the Havana for 4 nights and it was fantastic!! The hotel manager John greeted us on arrival and looked after us for our stay - very professional and his staff were also amazing. We travelled as a group of 12 - adults, teenagers and younger children. The breakfast staff were very helpful and the food was beautiful. Having an underground tunnel to the beach was the best!! We had dinner one night at the Starlight - wow - the views, the food, the staff - all incredible. We had Anna as our table manager for the night, she was so lovely :) I was celebrating my birthday that night with my family and friends and she went above and beyond to ensure I had the best night possible - massive thank you to her! xx We then partied into the night at the rooftop bar - so good. I highly recommend anyone visiting Nha Trang to stay at the Havanna - you won't be disappointed. We were travelling from Sydney, Australia - and we absolutely loved our time her

Nice hotel with underground tunnel access to the beach”

I am a frequent traveller so it’s hard to impress but really can’t fault. Hotel is attached to sky bar which you can see 360 degrees of Nha Trang city. Across the road is the beach and Havana club. They say you get what you pay for and it’s true. I stayed at a couple hotels in Nha Trang just to try so speaking from experience. We got the executive suite, vip check in and also breakfast was a private room away from the crowd which is worth it.

Great beach located ”

he Havana hotel is located i a perfect location at the Nha Trang strip. Amazing view for the one that takes the sea view. The hotel own a private beach with a direct access to it. If you want to run away from the sun and still enjoy some water at the roofed pool. Excellent room, restaurant and Staff. Excellent WiFi A real 5 star hotel at Nha Trang Tip: take the sea view room

Great Hotel”

We stayed at the Havana Nha Trang from Feb 11-14. It was such an amazing hotel for the cost! I would highly recommend it! The staff was fantastic, the rooms were amazing and clean. It was the best 5 star hotel at a 3 star price! I can go on all day!!! Recommend the stay!

It was awesome hotel!!!”

very valuable for money!!very comfortable and friendly staffs. there r ready to help all the time. we stayed for 2nights with pleasure. there r nha trang shopping centre nereby. many restaurants n coffe shops as well. also u can reach beautiful beach by under path. It's very safe. If i was go to Nha Trang again, I wouldn't hesitate to stay in Havana hotel. u wont regret it too!!!!!

Great location”

Before arriving we had been on a long bus journey, was checked in quickly with no delay and taken straight to the room. The room was bright clean and modern with great view of the beach huge queen size bed, large flat screen tv sunk into the wall opposite the bed bug best off all was the large wet room with excellent rain shower and large bath, great room. Breakfast was superb large buffet, but the best thing about the hotel is the pool one word amazing! Some facilities are not yet open such as the spa, rooftop bar and a couple of the restaurants due to the hotel not being officially open but do not let it put you off. some great deals due to this at the moment, I would recommend and will stay again if ever in nha trang.

second time just as good as first”

Quite a new hotel. Visiting the second time was just as good as first. As long as they keep offering 5 star quality at this price, I'll keep this as my first choice in Nha Trang. Beachfront location on Yen Phu, a 15 miinute walk to Sailing club. Buffet breakfast is good. Rooms are new and quite well equipped. Price usually includes breakfast and internet. Best bang for buck 4-5 star hotel in Nha Trang from my experience.

Room, service, food are excellent ”

Excellent to stay at the best western Havana Nha Trang , I know Mr. Trong Nguyen he is the manager at Havana , he is very nice man I like him a lot . I will come back this hotel when go to Nha Trang .

Extreme Value for Money for New Hotel”

I stayed 4 nights at Nha Trang, 2 of which were at this hotel, compared to the other more prestigious 5 star hotel, this hotel was 50% cheaper and offered value for its cost. Room size was big and i was given a room on the 37th floor, window faces out to the beach in front. Location was right smap in the middle of the beach. As it was a new hotel, teething issues still occurred and i was asked to change to another room for the 2nd night, however, to my present surprise i was given a suite for the 2nd night, so no complains there, English speaking for staffs is still minimal and i had issues ordering room service and having my room turned down for the night, otherwise it was a pleasant experience and i would book the same hotel again if i were there.

Fabulous”

Our family of 5 stayed at The Havana for 12 nights. We had 2 junior king suites which were very spacious with wonderful views. The staff at The Havana were extremely efficient, attentive and friendly and went out of their way to make sure our needs were met - always with a smile. The General Manager, John, was an absolute pleasure to deal with. He introduced himself to us on our first morning and gave us a personal tour of the hotel. Each day he would check in with us at breakfast to ensure we were satisfied with everything. One day early in our trip we had a problem with the language barrier and transport to pick up one of our children from the airport. To our relief, John phoned the driver for us and sorted it all out. Thank you John! The breakfast buffet had a good variety of fresh Vietnamese and western food. We were shown to the private buffet room each morning, which was much quieter than the main buffet area. The chef, Vu Ngoc in the private buffet was amazing, each day he m

Great views from bedroom and good facilities ”

I decided to pay extra for a better hotel in Nha Trang and was not disappointed. Our room was upgraded and we had a beautiful view of the sea and Nha Trang. Rooms are spacious and clean. Hotel facilities are everything you need especially the private beds in the beach. Breakfast buffet has a good selection. Enjoyable stay in Nha Trang at this hotel

A great place to stay”

We enjoyed our stay in Nha Trang very much. This was helped by the lovely staff at the Best Western Premier Havana. They were friendly and made the stay a wonderful experience. The hotel was in a good location and having the private beach was great.

Excellent location and service ”

We spent 9 great days at The Havana. Reception staff were helpful and friendly. The lobby bar had a good variety Jett of wines, and friendly staff. Security seemed pretty good. The rooftop bar is the best I've experienced in Nha Trang, also with most friendly service.

Great service ”

You get the a similar room as you would at Novotel and Sheraton Nha Trang at much better rate. All 3 hotels are located on same street within walking distance. We did have hot water in our shower but it was quickly rectified and their front office manager (Mr Nguyen Van Trong) made a point to come see us in person and apologized and covered out incidental items during stay. I certainly appreciate this and will certainly stay there again when i am in Nha Trang