Haven Hotel
Haven Hotel
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"Helpful staff, warm room, good breakfast."

Heather

December 29, 2017

Double - Non-Smoking - Bed Haven Hotel
Double - Non-Smoking - Bed
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Lobby Haven Hotel
Lobby
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Lobby Haven Hotel
Lobby
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Interior view Haven Hotel
Interior view
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See map Haven Hotel
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Excellent
Location
8.1
See all 32 photos Haven Hotel
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Haven Hotel

Excellent location
Stay in the heart of London - See what's nearby
Good
From 175 reviewsSee what guests said
6.6
  • 200 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Elevator

Room choices
Quad (2 Adults + 2 Children)
Quad (2 Adults + 2 Children)
...
  • 20 m²/215 ft²
  • City view
  • 2 single beds and 1 double ...
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Double - Non-Smoking
Double - Non-Smoking
...
  • 12 m²/129 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room (5 Adults)
Family Room (5 Adults)
...
  • 20 m²/215 ft²
  • City view
  • 3 single beds and 1 double ...
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Family Room (4 Adults)
Family Room (4 Adults)
...
  • 20 m²/215 ft²
  • City view
  • 2 single beds and 1 double ...
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Triple - 1 Double Bed + 1 Single Bed
Triple - 1 Double Bed + 1 Single Bed
...
  • 15 m²/161 ft²
  • City view
  • 1 single bed and 1 double b...
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Twin - Non-Smoking
Twin - Non-Smoking
...
  • 12 m²/129 ft²
  • City view
  • 2 single beds
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Triple - 3 Single Beds
Triple - 3 Single Beds
...
  • 15 m²/161 ft²
  • City view
  • 3 single beds
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Standard Single Room
Standard Single Room
...
  • 8 m²/86 ft²
  • City view
  • 1 single bed
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Standard Double
Standard Double
...
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    Standard Room
    Standard Room
    ...
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      More about Haven Hotel

      More about Haven Hotel

      "The staff were friendly , helpful and courteous."

      Reviewed July 17, 2016

      Joseph A. from Saudi Arabia

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      Family with young children

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      British cuisine
      British cuisine
      8 Caffe
      160 m British, Cafe, Italian
      The Victory
      220 m British, International
      Duke of York
      270 m British
      European cuisine
      European cuisine
      Fratelli La Bufala
      180 m European, Italian, Pizza
      Safa Restaurant
      270 m European, Halal, Mediterranean
      Stuzzico
      390 m European, Italian
      Asian cuisine
      Asian cuisine
      Melur
      40 m Asian, Halal, Indonesian
      Satay House
      110 m Asian, Halal, Malaysian
      Subway Noodles
      120 m Asian

      What they offer

      "Clean hotel with friendly staff"

      SURIANAH from Brunei Darussalam

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      Family with older children
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (175)Booking.com Reviews (903)
      Cleanliness6.2
      Facilities6.1
      Location8.1
      Room comfort and quality4.8
      Service7.3
      Value for money6.5
      Provided by verified guests of Agoda
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      Room type
      Double - Non-Smoking
      Twin - Non-Smoking
      Triple - 1 Double Bed + 1 Single Bed
      Triple - 3 Single Beds
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      Showing 153 verified guest comments
      12345
      6.8
      Good
      Vivienne from United Kingdom
      Solo traveler
      Triple - 3 Single Beds
      Stayed 2 nights in September 2018
      Good”
      ideal forgetting around all parts of london
      Reviewed September 25, 2018
      10.0
      Exceptional
      Diana from United Kingdom
      Couple
      Double - Non-Smoking
      Stayed 1 night in September 2018
      Value for money ”
      Great location. Clean and bright room. Plenty to eat for breakfast.
      Reviewed September 10, 2018
      2.0
      Jamshid from United States
      Family with teens
      Quad (2 Adults + 2 Children)
      Stayed 3 nights in August 2018
      Very very very bad, don't waste your money”
      Very very dirty rooms. Water pressure very low and it takes 45 minutes for hot water. Breakfast is of a very low quality. Very dishonest staff and owner.
      Reviewed August 23, 2018
      8.4
      Excellent
      malcolm from United Kingdom
      Business traveler
      Twin - Non-Smoking
      Stayed 1 night in August 2018
      Brilliant location, good value for money.”
      Needed somewhere close to Lords. No traffic noise, even though very close to main road. Good reception area. Easy booking in procedure. Twin room, No. 4. on first floor. Okay on size. No lock on bathroom door. Tiles cracked over basin. Pedestal tap loose. Great shower. Comfortable bed.
      Reviewed August 10, 2018
      3.2
      Yahaya from United Kingdom
      Business traveler
      Double - Non-Smoking
      Stayed 2 nights in July 2018
      AWFUL!!!”
      Since 2008, i had always stayed in Haven Hotel and it was always a good place with good staff (some of which are still there). However, on this occasion i must have gotten unlucky. The rooms were muggy and ceiling corners filled with cobwebs. The shower was absolutely dirty and had no hot water yet the sink taps had extremely hot water. Luckily, i had a friend in another room and had to use their shower and somethings stay in their room. Lift also stopped working and i had to bring down 2X 32kgs suitcases from the 3rd floor to the ground floor on their very very steep and narrow stairs, when i asked for help, i was told i couldn't be helped unfortunately. One of the receptionist who was on duty for a full day was ridiculously rude and loud. She was on the phone for hours with a friend screaming and laughing. This was only a problem because she did it in the reception where many of us came down for good Wifi and for the cool air. WOULD NEVER STAY HERE AGAIN!
      Reviewed July 26, 2018
      6.0
      Sharon from United Kingdom
      Group
      Double - Non-Smoking
      Stayed 1 night in July 2018
      One night stay ”
      Location excellent ,not far from Paddington tube and walking distance to Hyde Park. Bed clean but room gloomy as in the basement next to breakfast room. Noisy from 7 am in the morning as staff getting breakfast ready. Room needed a good clean and definitely needed updating . Staff friendly but breakfast not very nice. Overpriced considering the above.
      Reviewed July 16, 2018
      8.8
      Excellent
      ILIAS from Greece
      Family with young children
      Twin - Non-Smoking
      Stayed 6 nights in June 2018
      Ilias from Greece”
      Good location, clean hotel and friendly staff.
      Reviewed July 05, 2018
      7.6
      Very good
      Mark from United States
      Couple
      Twin - Non-Smoking
      Stayed 3 nights in June 2018
      Worth the money saved from getting a much more expensive room”
      Staff was great, room clean but small. Worth the money saved from getting a much more expensive room.
      Reviewed June 29, 2018
      10.0
      Exceptional
      Nick from United Kingdom
      Group
      Twin - Non-Smoking
      Stayed 1 night in June 2018
      Pleasantly surprised with this hotel, lovely and clean also quiet. ”
      I was greatfully woken by the lovely aroma of the breakfast cooking in the adjacent kitchen. Recommend. Great value for money.
      Reviewed June 25, 2018
      4.4
      Ai from Singapore
      Couple
      Double - Non-Smoking
      Stayed 2 nights in May 2018
      Acceptable”
      Room too small and was provided a room facing the road.. can be very noisy at times...
      Reviewed May 31, 2018
      7.6
      Very good
      ALAN from United Kingdom
      Couple
      Twin - Non-Smoking
      Stayed 2 nights in February 2018
      Good and relatively quiet location, good breakfast and helpful, pleasant staff.”
      The first room we were shown was too small for two people. We requested -and were given -another room which was much better and we slept well.
      Reviewed February 15, 2018
      6.0
      Mark from United Kingdom
      Business traveler
      Twin - Non-Smoking
      Stayed 1 night in January 2018
      Noise from the road spoilt sleep”
      Need double glazing to cut road noise down. Otherwise staff were great and very good value.
      Reviewed January 28, 2018
      9.2
      Exceptional
      Heather from United Kingdom
      Couple
      Double - Non-Smoking
      Stayed 1 night in December 2017
      Exceptional”
      Get what you pay for, no frills, fine for a few nights. For an extended stay maybe I'd want a bigger room, but it was absolutely adequate. Helpful staff, warm room, good breakfast. They did use polystyrene cups though, which seemed outdated. Overall we had a pleasant stay.
      Reviewed December 29, 2017
      4.8
      Sophie from United Kingdom
      Group
      Triple - 3 Single Beds
      Stayed 1 night in December 2017
      Needs desperate work”
      Great location but a very shabby hotel, the room was pretty disgusting, plaster coming off the walls, tv didn’t work, bathroom light didn’t work, no curtain on the bathroom window, dodgy lamp, noisy fridge which was being used as a bedside table, no duvet covers. We were situated near the breakfast room which was stupidly loud. Very disappointed. I’ve received a lot better quality for the same budget price in London.
      Reviewed December 10, 2017
      5.6
      Angie from United Kingdom
      Family with young children
      Double - Non-Smoking
      Stayed 2 nights in December 2017
      never again”
      The entrance and staff are very pleasant and inviting, but as soon as you get past that, it all goes wrong. I was shown to a downstairs room that was absolutely filthy apart from a clean bed. The view out of filthy window was of other dirty windows and rubbish. The corners of the floor, look like they've never been cleaned, the furniture is very outdated, one of the plug sockets had something wedged inside and the door to the bathroom was held together with rusty screws that was protruding out. To finish this off, the room was infested in red ants . If you want a good nights sleep, do not stay here.
      Reviewed December 05, 2017
      7.6
      Very good
      YONG from United Kingdom
      Family with teens
      Family Room (4 Adults)
      Stayed 2 nights in September 2017
      Very good”
      Good location with good breakfast.Staff was helpful and kept our bag for us after check out.
      Reviewed September 21, 2017
      4.4
      Helen from United Kingdom
      Couple
      Double - Non-Smoking
      Stayed 1 night in March 2017
      Front of business and entrance pleasant but the room was dirty and general lack of maintenance ”
      The door to the room had previously been kicked in and this had not been rectified. Furthermore to making the place look shabby it raised the question of how safe and secure staying here was.
      Reviewed March 23, 2017
      2.0
      Mohsin from Oman
      Couple
      Triple - 1 Double Bed + 1 Single Bed
      Stayed 2 nights in January 2017
      Poor and bad hotel”
      The worst hotel, not recommended. Dirty rooms, poor housekeeping, very old hotel, smells bad, and not enough space.
      Reviewed February 04, 2017
      5.2
      Brett from United Kingdom
      Couple
      Double - Non-Smoking
      Stayed 1 night in January 2017
      You get what you pay for...”
      + friendly staff + nice area (quiet) + shops (relatively) close by + free and surprisingly delicious breakfast + very cheap + easy to catch buses into town - Only one small deposit box available for all customers to use behind reception - One usable power socket - Unplugged telephone found in a drawer, could see no places to plug it in! - Noisy drains - Toilet can be flushed around once every 5 minutes - Toilet lid does not stay up (can suddenly slam shut) - Open sink (no plug or cover, we lost a face cream tube down it)
      Reviewed January 20, 2017
      8.0
      Excellent
      SURIANAH from Brunei Darussalam
      Family with teens
      Triple - 1 Double Bed + 1 Single Bed
      Stayed 2 nights in July 2016
      Very goog hotel”
      Value for money. Clean hotel with friendly staff
      Reviewed December 13, 2016
      12345
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