Hawaii Resort Family Suites
Hawaii Resort Family Suites
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"Staff was very friendly."

David

December 29, 2016

Studio Deluxe Room - Bed Hawaii Resort Family Suites
Studio Deluxe Room - Bed
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Interior view Hawaii Resort Family Suites
Interior view
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Exterior view Hawaii Resort Family Suites
Exterior view
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Exterior view Hawaii Resort Family Suites
Exterior view
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Good
Location
6.9
See all 47 photos Hawaii Resort Family Suites
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Hawaii Resort Family Suites

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From 314 reviewsSee what guests said
6.3
Value for money6.2
Location rating6.9
Has restaurantYes
  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Nature view
  • 62 m²/667 ft²
  • 1 double bed or 2 single be...
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2 Bedroom Standard
2 Bedroom Standard
...
  • Nature view
  • 60 m²/646 ft²
  • 2 double beds
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Studio Deluxe Room
Studio Deluxe Room
...
  • Nature view
  • 30 m²/323 ft²
  • 2 double beds
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Nature view
  • 52 m²/560 ft²
  • 1 double bed
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studio standard
studio standard
...
  • Nature view
  • 30 m²/323 ft²
  • 1 double bed
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1 Bedroom Standard
1 Bedroom Standard
...
  • Nature view
  • 51 m²/549 ft²
  • 1 double bed
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Special Offer Room
Special Offer Room
...
  • Nature view
  • 51 m²/549 ft²
  • 1 double bed and 1 sofa bed
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Deluxe 1 Bedroom Apartment
Deluxe 1 Bedroom Apartment
...
  • Shower
  • Kitchenette
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Standard 1 Bedroom Apartment
Standard 1 Bedroom Apartment
...
  • Shower
  • Kitchenette
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SINGLE BEACH 1 PAX
SINGLE BEACH 1 PAX
...
  • Shower
  • Kitchenette
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More about Hawaii Resort Family Suites

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Real reviews from real guests

Agoda Reviews (314)Booking.com Reviews (29)
Cleanliness6.0
Facilities6.3
Location6.9
Room comfort and quality6.7
Service6.7
Value for money6.2
Provided by verified guests of Agoda
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Showing 267 verified guest comments
12345
9.6
Exceptional
Dian from Indonesia
Couple
studio standard
Stayed 1 night in September 2018
Nice place to spent ur holiday :)”
Nice place to stay. Friendly staff. And Ms. Wulan who help me from the day i checked in, changed room till i do checking out. U have all the things u need. Waterpark, swimming pool, little private beach, spa, bilyard, even little service apartment coz in d room u have kitchen, microwave, and all the stuff u need so u even dont have to go out, oya u have also balcony with the marvelous view, beach, sunset, sunrise also pool view. Really recommended place to stay to spent ur holiday with ur love one even whole big family indeed. Thank you Hawaii Family Resort, for sure will come back here another time :)
Reviewed September 12, 2018
2.0
Fachmi from Indonesia
Family with young children
Studio Deluxe Room
Stayed 1 night in August 2018
Bad”
Bad
Reviewed September 02, 2018
10.0
Exceptional
emilia from Indonesia
Family with young children
studio standard
Stayed 1 night in June 2018
Menikmati”
Over all Oke
Reviewed August 20, 2018
4.8
Desi from Indonesia
Family with young children
Studio Deluxe Room
Stayed 1 night in August 2018
Kotor, jorok, not worth it ”
Saya bayar kamar 1.1 krg lebih, tp ga dapet breakfast padahal di aplikasi tertulis breakfast included, sprei kotor, wc kotor, gelas berdebu, dan anak saya menemukan sikat gigi bekas dibawah sofa. Eww so gross!
Reviewed August 13, 2018
8.8
Excellent
Hanna from Indonesia
Family with young children
Studio Deluxe Room
Stayed 2 nights in July 2018
Good facilities”
Stayed here back on 2009, 2011, and now 2018. Not much improvement but still family's favorite resort. Friendly and attentive Staff, easy check in and out... We will come back for sure.
Reviewed July 15, 2018
5.2
VITA from Indonesia
Family with young children
studio standard
Stayed 1 night in June 2018
htl tua”
bed nya kudu diganti, pdhl ud pd rusak. htl jg kotor,luasnya ga speeti yg ditampilkan di agoda alias kecil. utk akses pantai dan kolam renang ok sih.
Reviewed June 21, 2018
10.0
Exceptional
Johanes from Indonesia
Group
2 Bedroom Standard
Stayed 2 nights in June 2018
Puas, bagus, relaxing”
Pro, kamar Luas, bisa byk org, dapur komplit dgn alarm makan..DLL Cons, kebersihan Masih bisa ditingkatkan... Kompor, API nya kecil2, masak air aja, lumayan lama. Tapi semua itu tdk terlalu menganggu.. Stood out, pastinya Pool, kolam renang. Mantap
Reviewed June 17, 2018
6.8
Good
septarista from Indonesia
Family with young children
1 Bedroom Standard
Stayed 2 nights in May 2018
nothing extraordinary”
i stay here from may 10 - 12 at 1bedroom standard with 4 adults and 2 childs. positives - checkin process is good, i arrive at 12pm and the staf allow me to do early checkin - the stafs are friendly and helpful - the room is quiet big and the AC working properly - the kitchen have complete cooking tools - the ambient also identic with hawaii feel - the bathroom is okay, the water heater work properly - the living room also spacious negatives - the waterpark not good, the main reason i choose to stay here is because the waterpark but the water slide is so bad i can even slide here and need to move my body with my legs from the top to the bottom. i'm quite disappointed cause it is not worth my money. if just to enjoyed regular pools i can stay at other hotel. - in the balcony there are flies everywhere.when i open the living room door cause the flies keep coming in. - the towel is quite dirty - the bedsheet also not to clean the conclusion : if you guys want to have family gathering, this hotel can be an option cause it is quite spacious and big. don't expect too much from the waterpark , the pool just okay.
Reviewed May 12, 2018
4.8
Wiena from Indonesia
Business traveler
1 Bedroom Standard
Stayed 1 night in March 2018
Our room is dirty and have musty smell, woman receptionist is not polite and rude”
We ask for early check in. And were given the available room. When we told and asked another room because the room was dirty and gave musty smell, the woman at receptionist was giving us rude answer and refuse to give us another choice. In fact, before we arrived the hotel told me that there were some rooms empty. We were so dissapointed of the answer and the politeness of the receptionist
Reviewed April 05, 2018
2.8
Rudy from Indonesia
Group
1 Bedroom Standard
Stayed 2 nights in April 2017
Very Bad Experience.. so Awful..”
The room not clean, smelly, so many flies flying around inside the room.. Swimming pool dirty. Noisy air conditioner make no good sleep. Have a room that had a washtavel beside the sleeping bed.
Reviewed September 01, 2017
5.2
Rosmiyati from Indonesia
Family with young children
2 Bedroom Standard
Stayed 1 night in July 2016
Above average”
Nice swimming pool
Reviewed July 27, 2017
8.0
Excellent
Arry from Indonesia
Group
2 Bedroom Standard
Stayed 1 night in April 2017
Value for money”
Value for money, waterpark, garden
Reviewed April 24, 2017
4.4
Kenji from Japan
Family with young children
2 Bedroom Standard
Stayed 1 night in January 2017
No sandy beach! Poor breakfast! Old furnitures!”
Pros: - staff are helpful (as soon as we arrived at lobby, they offer you to bring all your stuff, check in is very easy) - location is easy to find (on the right side of the road if you are from Jakarta, the road is very bad.. I dont recommend to ride a sedan there..!) - free vallet service - mini kitchen set (all you need to cook and or prepare meals for whole family. Cons: - No sandy beach (this is OUR MAIN PURPOSE to go to anyer, sadly they only have a small kinda lagoon, the sand and water are so bad) - Their waterpark is not working (lots of slides are spoiled and arent function, their pools are so dirty, I didnt put my baby to swim there.. too many debris.. This is disapointing!!) - The Breakfast OH MY GOD!! My 1 yo baby cooked better than them..! They only served 4 kind of food.. Fried noodles, Fried rice and Chicken Porridge, Their scrambled eggs TOO salty.. - Their furnitures desperately NEEDS an update! Their AC wasnt working so I asked to change the room.
Reviewed January 19, 2017
5.6
Stefanus from Indonesia
Family with young children
Studio Deluxe Room
Stayed 1 night in January 2017
Hotel with a serious hygiene issue”
This hotel seriously needs to put an extra care for hygiene issue. We're not sure if the floor and the bed sheet has been cleaned before we're using the room or not. In fact, we found snake fruit's seed on the couch and not to forget the fridge with the awful smell (think of pair of socks that hasn't been washed in a long time!).
Reviewed January 09, 2017
6.4
Good
David from United States
Family with young children
1 Bedroom Standard
Stayed 3 nights in December 2016
Ok... but management is letting facilities go”
Resort has lots of potential but the management needs to upgrade rooms including a/c units, hot water heaters, bedding, and bathrooms. Staff was very friendly.
Reviewed December 29, 2016
4.8
Jonni from Indonesia
Family with young children
Studio Deluxe Room
Stayed 1 night in April 2014
Not As Good as On The Picture ”
The picture should be taken from the moon, so pool looks very good and big actually it is not bigger than a small child pools
Reviewed December 22, 2016
7.6
Very good
Ina from Indonesia
Family with young children
1 Bedroom Standard
Stayed 2 nights in September 2016
Great Hotel Facilities, however cleanliness is poor”
Great Hotel Facilities, Mother with children can freely cook without afraid of kitchen utensils availability, this hotel provides all mother needs. Name it oven, rice cooker, frying pan, cobek, teflon, even toaster. Hotel Facilities is cool, I bet this is five star hotel at their time. Now maintenance is poor, all facilities are in bad conditions. They have cool jogging track with great view, swimming pools are many and supportive for children, water sliding needs maintenance, some of them not operated. Some pools are neglected and water is dirty. Restaurants look neglected, but staff all very friendly and helpfull. Room cleanliness is poor, dust everywhere, even bath tub looks dirty. furnitures old. Since they have private lagoon, so even though they have rocks beach, but we could swim in their lagoon.
Reviewed September 20, 2016
6.8
Good
Andrew from Australia
Family with young children
Studio Deluxe Room
Stayed 1 night in October 2015
honest review”
A beautiful location with very nice outside facilities and amenities; the gardens and pool,area are very nice and can be enjoyed by all. The rooms on the other hand were very dirty and small. The equipment provided to use in the room and kitchen area were sub-standard and not hygienic. The staff were very courteous and helpful. The restaurant menu was not accurate as there were several meals on the menu that were not available (not served at all anymore).
Reviewed June 30, 2016
8.7
Excellent
Nyoman from Indonesia
Family with young children
Studio Deluxe Room
Stayed 2 nights in March 2016
Confortable hotel”
Hotel staff, clean and suitable for family with young kids
Reviewed March 14, 2016
5.0
Andrieanto from Indonesia
Family with teens
Studio Deluxe Room
Stayed 1 night in December 2015
Toilet is too small also the room is not clean”
Facilities quite good
Reviewed December 26, 2015
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