Hay Hotel Bandung
Superior Room - Room plan Hay Hotel Bandung
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Lobby Hay Hotel Bandung
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8.1
Excellent
/10
(283 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Chapel Kabar Gembira maria200 m
  • Rumah Sakit Ibu Dan Anak Limijati340 m
  • Legacy Club350 m
  • Island Factory Outlet360 m
  • Secret Factory Outlet370 m
  • Gedung De Driekleur / Gedung Tiga Warna380 m
  • The Secret Factory Outlet390 m
  • Summit Factory Outlet460 m
  • Rskb Halmahera Siaga460 m
  • Passion Factory Outlet500 m
  • Newly built in 2017
    Free Wi-Fi

    Hay Hotel Bandung

    Jalan Trunojoyo, Dago, Bandung, Indonesia, 40115 - See map
    "The staff at the hotel were nice and helpful, providing excellent service."
    Siti - December 15, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    • Located in heart of Bandung

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    • Blackout curtains

    Property ranking|Compared to 3,413 Bandung properties
    See all rankings
    Location score
    9.0/10
    Review score - United States
    9.3/10
    Cleanliness score
    8.3/10
    Couples review score
    8.4/10
    Better than
    99
    %
    of Bandung properties
    Better than
    99
    %
    of Bandung properties
    Better than
    97
    %
    of Bandung properties
    Better than
    97
    %
    of Bandung properties
    Value for money8.4
    Distance to city center10miles
    Location rating9.0
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport3.7 km

    Rooms available at Hay Hotel Bandung

    Deluxe Rooms
    Deluxe Rooms
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 3 single beds or 1 single b...
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    Hay 2 Twin
    Hay 2 Twin
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Hay 3 Couple
    Hay 3 Couple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Superior Rooms
    Superior Rooms
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Double or Twin Room
    Double or Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Hay 3 Triple
    Hay 3 Triple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 3 single beds
    Enter dates to see prices
    Hay 2 Double
    Hay 2 Double
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Hay 3
    Hay 3
    ...
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      What people love about Hay Hotel Bandung

      • 8.8
        Excellent
        Breakfast

        "Breakfast was wonderful."

        Firman

        |

        November 19, 2017

      • 9.6
        Exceptional

        "I enjoyed my stay here."

        HYUNJI

        |

        January 12, 2018

      • 9.2
        Exceptional
        Location

        "Location and price!"

        Dharmayanti

        |

        February 6, 2018

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      More about Hay Hotel Bandung

      More about Hay Hotel Bandung

      7.2
      Very good

      "Like the cafe in the lobby is a plus"

      nila

      |

      July 15, 2018

      An overview

      Show less

      What they offer

      6.4
      Good

      "Like the interior and atmosphere, also there is a cafe on si..."

      Eva

      |

      November 27, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Roemah Keboen
      1.8 km Indonesian
      Lotus Garden Restaurant
      2.2 km Indonesian, Japanese
      Cafe D'Pakar Bandung
      2.4 km Indonesian
      American cuisine
      American cuisine
      Cups Coffee & Kitchen
      80 m American, Cafe
      KFC-Dago
      210 m American, Fast food
      Hummingbird Eatery
      570 m American, Asian, Cafe
      Asian cuisine
      Asian cuisine
      Kedai Nyonya Rumah
      20 m Asian, Indonesian
      Karamba Resto
      90 m Asian, Indonesian
      Sagoo Kitchen & Kopi Lay
      120 m Asian, Chinese, Indonesian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Reviews of Hay Hotel Bandung from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (283)Booking.com Reviews (246)
      8.1
      /
      10
      Cleanliness8.3
      Facilities7.0
      Location9.0
      Service8.0
      Value for money8.4
      Rating
      9+ Exceptional (30)
      8-9 Excellent (32)
      7-8 Very Good (39)
      6-7 Good (14)
      <6 Below Expectation (17)
      Time of the year
      Mar - May (23)
      Jun - Aug (37)
      Sep - Nov (42)
      Dec - Feb (30)
      All languages
      All guests (283)
      All room types

      Show reviews that mention 

      Showing 132 verified guest comments
      12345
      8.0
      Excellent
      YUDITA from Indonesia
      Couple
      Double or Twin Room
      Stayed 1 night in July 2019

      Great hotel”

      Great and best hotel

      Reviewed July 18, 2019
      8.0
      Excellent
      Fazilah from Malaysia
      Family with young children
      Hay 2 Twin
      Stayed 3 nights in September 2018

      okay”

      location was good.

      Reviewed July 03, 2019
      8.4
      Excellent
      Nadia from Indonesia
      Group
      Deluxe Rooms
      Stayed 3 nights in November 2018

      All are good, except.......”

      Everything went well, room was good value for money, they also sell some environmental friendly products at the Lobby, I was thrilled when I saw architect’s drawing tables being displayed, as I was studying Architecture as well. Moreover, I love the hand drawned car that was hung into the wall. However, we realised that disturbing motorcycle sounds from outside heard inside the room, perhaps additional sound proof at balcony door will help, extra cleaning also required at bathroom’s exposed wall tiles.

      Reviewed November 28, 2018
      8.0
      Excellent
      Eric from Indonesia
      Solo traveler
      Superior Room
      Stayed 3 nights in November 2017

      Very value for money but limited facilities”

      I stayed for 3 nights at this hotel, while the room price was somehow cheaper compared to others, the only thing which was disappointing was the way the hotel provided breakfast, in which not many variety of foods and when it came to weekdays, the hotel only provided specific menus which were offered. Overall, if you would like to stay at cheaper hotel with good room and probably spend most of the time outside of the hotel, this hotel is the number one choice.

      Reviewed December 12, 2017

      Dear Mr Eric, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip Best Regards, Management HAY BANDUNG

      Responded January 17, 2018
      Hay Hotel Bandung
      8.8
      Excellent
      Firman from Indonesia
      Business traveler
      Deluxe Rooms
      Stayed 2 nights in November 2017

      Hotel for everyone ”

      Nice location with many cafes nearby to hangout. All rooms are set for three people with several bed layouts you can choose that suit you best. Breakfast was wonderful. I loved their nasi goreng and nasi lemak. The only thing should be improved is the wifi connection. It was too bad I couldn’t do the work from my room conveniently.

      Reviewed November 19, 2017

      Dear Mr Firman, Thanks for taking the time to review our property, your comments are greatly appreciated. We appreciate your comments regarding customer service and continuous improvement. Our staff is trained to provide only the best customer service, and we are delighted that you found value and hospitality during your stay. Our commitment to invest in our property will continue. We hope this review will help you plan your trip. Greetings, Management HAY BANDUNG

      Responded December 11, 2017
      Hay Hotel Bandung
      10.0
      Exceptional
      Lee from Malaysia
      Group
      Deluxe Rooms
      Stayed 1 night in October 2017

      excellent! must stay!”

      stay in triple room. bed is comfort and clean, room's atmosphere is fantastic.toilet is clean, with hair dryer attach. WiFi is strong. have a very good rest in Hay Hotel. Downstair cafe - My Kopi is nice, always full of customers. breakfast is nice, enjoying my breakfast time very much! surrounding have lots of pretty cafe with walking distance.

      Reviewed October 11, 2017

      To Mr. Lee, Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. Our staff has been trained to provide the best customer service and we are very pleased to know that you feel our hospitality during your stay. We look forward to your next visit at HAY BANDUNG. thanks Best regards, Management Hay Bandung

      Responded October 17, 2017
      Hay Hotel Bandung
      10.0
      Exceptional
      Nurul from Singapore
      Group
      Deluxe Rooms
      Stayed 5 nights in August 2017

      Accessible”

      Hotel is very clean and has very nice cafe at lobby. The city is accessible by bus. We love our 5 days stay in this new Hotel, we will definitely recommend our friends and family to stay in this Hotel!

      Reviewed September 05, 2017

      To Mrs. Nurul, Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. Our staff has been trained to provide the best customer service and we are very pleased to know that you feel our hospitality during your stay. We look forward to your next visit at HAY BANDUNG. thanks Best regards, Management Hay Bandung

      Responded October 17, 2017
      Hay Hotel Bandung
      8.8
      Excellent
      Marwan from Singapore
      Group
      Superior Room
      Stayed 4 nights in July 2017

      Excellent”

      Hotel is strategically located - there are plenty of shops and restaurants/cafes around the hotel. The staff were wonderful and the food served at the hotel restaurant is very tasty and affordably priced.

      Reviewed August 07, 2017

      To Mr. Marwan, Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. we are very happy to know that you feel comfortable & hospitality during your stay. We look forward to your next visit at HAY BANDUNG. thanks Best regards, Management Hay Bandung

      Responded October 17, 2017
      Hay Hotel Bandung
      8.4
      Excellent
      Stella from Indonesia
      Family with teens
      Superior Room
      Stayed 2 nights in June 2017

      Perfect Hotel at Bandung”

      Location to Factory outlets is very near, you also can go to Lembang with no traffic jam from this hotel. All staffs and the owner are very friendly, we noticed their efforts to improve their hotel quality.

      Reviewed July 03, 2017

      To Mrs. Stella, Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. we are very happy to know that you feel comfortable & hospitality during your stay. We look forward to your next visit at HAY BANDUNG. thanks Best regards, Management Hay Bandung

      Responded October 17, 2017
      Hay Hotel Bandung
      8.0
      Excellent
      sabrina from Malaysia
      Group
      Superior Room
      Stayed 3 nights in April 2017

      Great Hotel”

      Comfy bed / pillow / blanket are the main reason we will come back. Please add on Mirror at console table/outside bathroom / change in house slipper as ours given used slipper / mini bar - fridge not in the room - breakfast was great e'tho ala carte, was OK

      Reviewed April 20, 2017

      To Mrs Sabrina Thank you for taking the time to provide our property review. Your comment is very meaningful. We appreciate your comments on our services as well as ongoing improvements. we are very happy to know that you feel comfortable & hospitality during your stay. We look forward to your next visit at HAY BANDUNG. thanks Best regards, Management Hay Bandung

      Responded October 17, 2017
      Hay Hotel Bandung
      10.0
      Exceptional
      Siti from Singapore
      Family with teens
      Stayed 3 nights in December 2018

      Great Experience!”

      Staying at Hay Hotel Bandung has been an amazing experience for me. The staff at the hotel were nice and helpful, providing excellent service. It was easy to check-in and check-out of the hotel. Having the cafe at the lobby is really an added bonus because the food is delicious, clean with a nice ambiance and it is also open from 7.30am until 11pm local time. We didn't have to stress about searching for restaurants that were open in the area and just ate at the restaurant when we came back from our outings. Both the cafe and the hotel has free wifi (no password required to access the networks). The hotel room is clean and calming. There is a bidet in the toilet. New sets of toothpaste and toothbrush is provided everyday. Our room is cleaned and the beds are made everyday. Also, new bottled mineral water is provided to each occupant everyday. The beds are comfortable. There are a lot of power sockets for charging. I would highly recommended staying at Hay Hotel Bandung! :)

      Reviewed December 15, 2018
      5.6
      Mohamad from Malaysia
      Family with young children
      Double or Twin Room
      Stayed 5 nights in April 2019

      Hotel With Basic Amenities”

      PROs o Adequate room size o Cleanliness CONs o No fridge o No extra card key o Only 1 lift for whole hotel

      Reviewed April 30, 2019
      10.0
      Exceptional
      SHIRNIE from Malaysia
      Family with teens
      Hay 3 Triple
      Stayed 2 nights in September 2018

      COMFORTABLE & NICE RESTAURANT ”

      COMFORTABLE & NICE RESTAURANT

      Reviewed March 07, 2019
      8.0
      Excellent
      Imanuddin from Indonesia
      Family with teens
      Hay 2 Twin
      Stayed 1 night in November 2018

      Very good”

      Quality with price

      Reviewed November 21, 2018
      8.4
      Excellent
      oktavia from Indonesia
      Group
      Superior Room
      Stayed 1 night in November 2017

      Good location, nice coffee shop”

      Excellent business hotel / budget hotel. Value for money.

      Reviewed November 11, 2018
      6.8
      Good
      Butet from Indonesia
      Family with young children
      Double or Twin Room
      Stayed 1 night in June 2018

      Good place to stay for bed and breakfast”

      Great location in the center of the city, clean room. Limited parking space, not recommended for big cars. Check in is very slow since everything seems to be done manually. Guest is required to choose breakfast menu for the next day during check in, and this creates queue in reception desk. Breakfast menu is limited but coffee is great. Sufficient for a bed and breakfast type of property

      Reviewed June 17, 2018
      7.6
      Very good
      MOHD from Malaysia
      Family with young children
      Superior Room
      Stayed 3 nights in March 2018

      Value for money”

      This hotel quite small (i rent superior room) and did not provide wardrobe & fridge. Not strategic location especially for shopaholics . But still good if u choose to stay away from noise. Overall it give value for your money

      Reviewed March 27, 2018
      8.0
      Excellent
      fatin from Malaysia
      Group
      Superior Room
      Stayed 3 nights in March 2018

      Second time stay at HAY Hotel”

      HAY offer best food at the cafe located nearby their reception counter. In addition to that, they are in the centre of attraction where you can just walk along Jalan Riau, and mostly importantly its safe. However, they really need to train their staff well. I actually helping out my friend and her family with kids , as well as her mom. They came with 4 adults and 2 kids, i booked 2 rooms for 3nights stay, but they only gave 1 room till 10pm. Maybe there are little miscommunication between my friend and I, but i thought the hotel staff might be alert, that i already booked 2 rooms instead of 1. When my friend ask to get another room, they keep on telling that they have to ask their manager first. I hope they will sort out thing very fast once noticed! Plus they overcharged my friend for birthday celebration, but they promise to return my friend’s money. I hope they keep their promise. I can really recommend to stay at this hotel, but please do a great job guys. Thank you very much.

      Reviewed March 18, 2018
      9.6
      Exceptional
      uswatun from Indonesia
      Solo traveler
      Deluxe Rooms
      Stayed 1 night in February 2018

      Good location, good value for money. ”

      Lift only 1 for entire building is Exhausted on waiting. Makesure all facilities well prepared before guest check in. Until the detail one. Difficult to park cause there are guests of the cafe also.

      Reviewed February 26, 2018
      9.2
      Exceptional
      Siti from Indonesia
      Family with teens
      Deluxe Rooms
      Stayed 2 nights in February 2018

      feels like home”

      great location. the atmosphere and the vibe making us feels like at home... so so homie. for the brekkie it tastes good, esp. nasi lemak accompanied with teri kacang balado. would stay in the next trip.

      Reviewed February 26, 2018
      12345
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      Hay Hotel Bandung
      |Excellent 8.1
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      • Exceptional location
      • Gedung Sate
      • Bandung Train Station is within 1.74 km