9.6
Exceptional
/10
(41 reviews)See what guests said
See map
9.9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Her Majesty's Theatre 30 m
Haymarket Theatre Royal 30 m
Philippine Embassy London 50 m
Consulate of New Zealand 70 m
Stephen Whiltshire Gallery 90 m
St. Olaf Statue 110 m
Florence Nightingale Statue 120 m
The Four Bronze Horses of Helios 120 m
London Brass-Rubbing Centre 130 m
Comedy Theatre 140 m
Nearby landmarks
National Gallery 230 m
Big Ben 960 m
London Eye 980 m
Buckingham Palace 1.07 km
The British Museum 1.27 km
Madame Tussauds London 2.31 km
V&A - Victoria and Albert Museum 3.14 km
Natural History Museum 3.38 km
Tower of London 3.82 km
Tower Bridge 3.88 km
Haymarket Hotel, Firmdale Hotels

"Lovely boutique hotel, staff was amazing."

Denise - December 25, 2017

Superior Room Haymarket Hotel, Firmdale Hotels
Lobby Haymarket Hotel, Firmdale Hotels
Swimming pool Haymarket Hotel, Firmdale Hotels
See all 49 photos
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Free Wi-Fi

Haymarket Hotel, Firmdale Hotels

1 Suffolk Place, West End Soho, London, United Kingdom, SW1Y 4HX - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to National Gallery
Within 230 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in London every 8 minutes on Agoda.com
Value for money8.6
Location rating9.9
Nearest airportLondon City Airport (LCY)
Distance to airport12.5 km

Rooms available at Haymarket Hotel, Firmdale Hotels

Deluxe Room
Deluxe Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
One-Bedroom Suite
One-Bedroom Suite
...
  • Room size: 93 m²/1001 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Luxury Junior Suite
Luxury Junior Suite
...
  • Room size: 47 m²/506 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Junior Suite
Deluxe Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Luxury Room
Luxury Room
...
  • Room size: 32 m²/344 ft²
  • 1 queen bed
Enter dates to see prices
Junior Suite with Terrace
Junior Suite with Terrace
...
  • Balcony/terrace
  • Bathtub
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Luxury Room
Luxury Room
...
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
      Enter dates to see prices
      Room No Sale
      Room No Sale
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Haymarket Hotel, Firmdale Hotels?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Haymarket Hotel, Firmdale Hotels?

        Haymarket Hotel, Firmdale Hotels is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 138 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Haymarket Hotel, Firmdale Hotels has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

        What is the smoking policy at Haymarket Hotel, Firmdale Hotels?

        Haymarket Hotel, Firmdale Hotels does not permit smoking in any of its rooms or indoor areas.

        See map
        Explore the neighborhood

        What people love about Haymarket Hotel, Firmdale Hotels

        • 9.2
          Exceptional
          Staff 

          "Beautiful rooms, excellent service and great facilities."

          Nadia

          |

          October 7, 2017

        • 10.0
          Exceptional
          Staff 

          "The hotel staff are very friendly and the room was so nicely, elegantly decorated."

          mariko

          |

          May 3, 2019

        • 9.2
          Exceptional

          "The Brumus restaurant is excellent, the food is perfection I could have eaten there every night and all the theatre and night life are on your doorstep."

          Capucine

          |

          May 2, 2018

        Property ranking|Compared to 13,490 London properties
        See all rankings
        Value for money score
        8.6/10
        Location score
        9.9/10
        Service score
        9.9/10
        Cleanliness score
        10.0/10
        Better than
        99
        %
        of London properties
        Better than
        99
        %
        of London properties
        Better than
        99
        %
        of London properties
        Better than
        99
        %
        of London properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:
        9.6
        Exceptional
        41 reviews
        Cleanliness
        10.0
        Facilities
        9.5
        Location
        9.9
        Read all reviews >
        What travelers say they love:
        It was the best hotel I have ever stayed.
        mariko from Switzerland
        Solo traveler
        More about Haymarket Hotel, Firmdale Hotels

        More about Haymarket Hotel, Firmdale Hotels

        The hotel's ground floor is a stunning series of spacious rooms, each with an individual look and style. The lobby is designed in black, white, and yellow with a stunning sculpture by Tony Cragg and a dramatic London landscape by John Virtue.

        The conservatory and library have a distinctive look and feel with more original artwork sitting alongside an eclectic collection of contemporary and antique furniture and accessories. Brumus Bar and Restaurant is open all day, serving fresh, seasonal cuisine and fabulous cocktails.

        Soholistic offers a full range of body and beauty treatments to be enjoyed in one of the treatment rooms at Haymarket Hotel, Firmdale Hotels. Hotel guests can also indulge in an in-room treatment. The pool area is more bar than spa. This enormous space is all about the sleek 55 foot swimming pool which is edged in stone, surrounded by acres of grey oak, and has a ceiling covered in hundreds of fiber-optic lights.

        Haymarket Hotel, Firmdale Hotels is situated on the corner of Haymarket and Suffolk Place in the heart of London's theater district. It is next door to the famous Haymarket Theatre Royal and is surrounded by some of London's best restaurants and bars. The hotel is perfect for Mayfair, Regent Street, and Jermyn Street shopping. Trafalgar Square and the National Gallery are just around the corner, and St. James's Park is a short walk away. The hotel is within easy reach of the city's financial center.

        Show less

        Most talked about facilities

        Swimming Pool
        3 mentions
        Breakfast
        2 mentions

        What they offer

        9.6
        Exceptional
        Staff 

        "Lovely well positioned hotel with great bar and swimming poo..."

        Martyn

        |

        December 1, 2018

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American
        Continental
        Vegetarian
        Vegan
        Full English/Irish
        Gluten-free

        Restaurants on site

        Brumus Restaurant
        Cuisine:International
        Menu:Buffet

        Nearby restaurants

        British cuisine
        British cuisine
        Chop Shop
        90 m British, Grill, Steakhouse
        The Balcon
        140 m British, European, French
        The Rose Lounge
        150 m British, French, International
        American cuisine
        American cuisine
        Rileys Sports Bar
        50 m American, Bar, British
        Byron Haymarket
        60 m American
        Little Frankie's
        170 m American, European, Italian
        European cuisine
        European cuisine
        House Lounge
        230 m European
        Mermaids Tail
        280 m European, Seafood
        Cote Brasserie - St Martin's Lane
        390 m European, French, Gluten Free

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Haymarket Hotel, Firmdale Hotels from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (41)Booking.com Reviews (272)
        9.6
        /
        10
        Exceptional
        Cleanliness10.0
        Facilities9.5
        Location9.9
        Service9.9
        Value for money8.6
        High score for London
        Rating
        9+ Exceptional (19)
        8-9 Excellent (0)
        7-8 Very Good (1)
        6-7 Good (0)
        <6 Below Expectation (0)
        Time of the year
        Mar - May (5)
        Jun - Aug (7)
        Sep - Nov (5)
        Dec - Feb (3)
        Don't miss out!Users are booking a place in London every 8 minutes on Agoda.com
        All guests (41)
        All room types
        All languages

        Show reviews that mention 

        Showing 20 verified guest comments
        9.2
        Exceptional
        Capucine from South Africa
        Solo traveler
        Superior Room
        Stayed 2 nights in April 2018

        Everyting I expected”

        I heard they hype about the firmdale hotels but now I understand why. The staff are incredibly polished and attentive. Management attended to a small noise issue immediately. As a sole traveller I felt incredibly comfortable and cocooned. The Brumus restaurant is excellent, the food is perfection I could have eaten there every night and all the theatre and night life are on your doorstep. The doorman are unbelievably attentive. Definitely my hotel of choice in London.

        Reviewed May 02, 2018
        9.2
        Exceptional
        Nadia from Australia
        Business traveler
        Stayed 4 nights in September 2017

        Lovely Hotel”

        As always in Firmdale Hotels the stay was wonderful. Beautiful rooms, excellent service and great facilities. Restaurant was a little disappointing. Otherwise, all was great.

        Reviewed October 07, 2017
        10.0
        Exceptional
        Dean from Canada
        Couple
        Stayed 5 nights in June 2016

        Great location, good for all types of travelers. ”

        The hotel staff was alway accommodating even making breakfast for us when we were late every morning. We would definitely stay at this property again the next time we are in London.

        Reviewed June 07, 2016
        9.6
        Exceptional
        Diane from United States
        Couple
        Deluxe Room
        Stayed 3 nights in September 2016

        Outstanding, clean, comfortable , hotel”

        Outstanding hotel with great service and friendly staff. I have never felt more at home . Location is one of the best in all of London

        Reviewed September 14, 2016
        10.0
        Exceptional
        Matthew from United States
        Couple
        Superior Room
        Stayed 1 night in July 2017

        Charming Hotel!”

        We were pleasantly surprised by this hotel. The price was very reasonable, and the location was excellent. We'll definitely come back to this hotel again!

        Reviewed August 12, 2017
        10.0
        Exceptional
        Denise from United States
        Family with teens
        Deluxe Room
        Stayed 4 nights in December 2017

        Luxurious treat!”

        Lovely boutique hotel, staff was amazing. Rooms were gorgeous and clean. Fantastic location. Awesome pool (that we had no time to enjoy - make time for it!). Impeccable in every way. A big splurge for us and worth every penny!

        Reviewed December 25, 2017
        10.0
        Exceptional
        Lynnore from United States
        Couple
        Superior Room
        Stayed 1 night in April 2016

        Perfection”

        Every detail was perfect. The room was incredibly comfortable, the hotel itself was beautiful, but also felt comfortable and the staff was attentive and friendly.

        Reviewed April 24, 2016
        10.0
        Exceptional
        mariko from Switzerland
        Solo traveler
        Superior Room
        Stayed 1 night in September 2018

        Fabulous time!”

        It was the best hotel I have ever stayed. The hotel staff are very friendly and the room was so nicely, elegantly decorated.

        Reviewed May 03, 2019
        9.6
        Exceptional
        Martyn from United Kingdom
        Couple
        Deluxe Room
        Stayed 1 night in November 2018

        Exceptional”

        Lovely well positioned hotel with great bar and swimming pool, attentive staff.

        Reviewed December 01, 2018
        9.6
        Exceptional
        marline from Norway
        Family with teens
        Superior Room
        Stayed 1 night in April 2017

        The perfect place”

        Perfect location, spacious and beautifully decorated rooms, very service minded staff. Only one comment: We truly missed a coffee/tea maker in the room after a long travel.

        Reviewed April 18, 2017
        9.6
        Exceptional
        Ben from United States
        Couple
        Superior Room
        Stayed 1 night in May 2017

        Exceptional”

        Great location near trafalgar and Piccadilly but quiet side street. Beautiful building extremely friendly and professional staff.

        Reviewed May 10, 2017
        10.0
        Exceptional
        Andrea from United States
        Family with teens
        Superior Room
        Stayed 1 night in August 2016

        Yankees Visit to London”

        Lovely interiors, expert service (discreet and polite),

        Reviewed August 09, 2016
        9.6
        Exceptional
        Sumit from United States
        Business traveler
        Deluxe Junior Suite
        Stayed 2 nights in December 2016

        Delightful, peaceful”

        Beautiful pool, excellent breakfast

        Reviewed December 20, 2016
        9.6
        Exceptional
        Erzsi from United Kingdom
        Family with young children
        Deluxe Room
        Stayed 1 night in February 2020

        Exceptional”

        The best birthday welcome ever!

        Reviewed March 01, 2020
        10.0
        Exceptional
        Catherine from United States
        Family with teens
        Deluxe Room
        Stayed 7 nights in August 2016

        Excellent Stay”

        Outstanding in every aspect!

        Reviewed August 17, 2016
        10.0
        Exceptional
        Mayumi from Japan
        Family with teens
        Stayed 2 nights in July 2016

        素晴らしい‼️”

        Kit Kempのデザインが素晴らしいだけではなくサービスも最高でした。

        Reviewed July 11, 2016
        7.6
        Very good
        ilana from Israel
        Couple
        Deluxe Room
        Stayed 2 nights in April 2019

        לא נפלא”

        לא מלון 5 כוכבים בסטנדרט של מלונות היוקרה בלונדון. חדר דה-לוקס המתומחר גבוה לא יכול להיות במפלס הרחוב, לא נעים לראות אנשים חולפים בחוץ. ארוחת בוקר יקרה מאד ולא נדיבה, כל דבר אלמנטרי צריך לבקש. אין אחידות בשירות

        Reviewed April 06, 2019
        9.6
        Exceptional
        Yen from Taiwan
        Couple
        Deluxe Room
        Stayed 1 night in June 2019

        Great location and delightful place”

        飯店位置非常好,我們房間面對著美麗的Her Majesty's Theater,離著名景點、購物鬧區、劇院區都相當近,服務、房間設備、早餐都很棒,雖然價錢高了些,但如果只在倫敦短暫停留,非常推薦這裡

        Reviewed June 11, 2019
        10.0
        Exceptional
        hueiling from Taiwan
        Group
        Deluxe Room
        Stayed 4 nights in November 2016

        Exceptional”

        很棒有精緻的精品飯店

        Reviewed September 29, 2017
        10.0
        Exceptional
        TSUNG-MEI from Taiwan
        Family with teens
        Deluxe Room
        Stayed 1 night in August 2016

        絕美的飯店,品質服務都很高!”

        佈置非常高級雅緻又溫馨, 服務人員素質很也好,在倫敦應該是首選的高級飯店之一。這次選擇雙人房,因為有兩個小孩隨行因此另外付費加床,加床後房間還是很寬敞,浴室又大又豪華。有獨立的衣物間,可以放好幾件行李箱。 飯店地下室竟然有個超美的游泳池,這也是在倫敦很少見到的。 地點也很好,比鄰很多家歌劇院,而且步行幾分鐘就到地鐵站了。

        Reviewed August 28, 2016
        This is a popular property. Don't miss out!

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        Haymarket Hotel, Firmdale Hotels
        |Exceptional 9.6
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        • Exceptional location
        • National Gallery
        • Piccadilly Circus Tube Station is within 0.29 km
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