aha Alpine Heath Resort
aha Alpine Heath Resort
צפו בכל 27 התמונות
בקתה - מיטה aha Alpine Heath Resort
בקתה - מיטה
צפו בכל 27 התמונות
עיצוב הפנים aha Alpine Heath Resort
עיצוב הפנים
צפו בכל 27 התמונות
עיצוב הפנים aha Alpine Heath Resort
עיצוב הפנים
צפו בכל 27 התמונות
חדר אמבטיה aha Alpine Heath Resort
חדר אמבטיה
צפו בכל 27 התמונות
תצוגת מפה aha Alpine Heath Resort
תצוגת מפה
יוצא מן הכלל
מיקום
9.0
צפו בכל 27 התמונות aha Alpine Heath Resort
צפו בכל 27 התמונות
הוסר מהמועדפים
טוב מאוד
בהתבסס על 45 חוות דעתקראו מה חשבו האורחים
7.8
/
10
מצוין שירות
8.2
תמורה ביחס למחיר7.3
דירוג מיקום9.0
  • מרפסת

  • בר

  • בר לצד הבריכה

  • גינה

אפשרויות חדרים
7.5
טוב מאוד
נוחות ואיכות החדר
בקתה (Chalet)
בקתה (Chalet)
...
  • גודל החדר: 30 מ"ר / 323 רגל
  • נוף: גנים
  • מיטת קינג אחת
הזינו תאריכים לצפייה במחירים
בקתת דלוקס (Deluxe Chalet)
בקתת דלוקס (Deluxe Chalet)
...
  • גודל החדר: 45 מ"ר / 484 רגל
  • נוף: גנים
  • 4 מיטות יחיד עם מיטה זוגית ...
הזינו תאריכים לצפייה במחירים
?aha Alpine Heath Resort יש לכם שאלה עבור
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עוד על aha Alpine Heath Resort

עוד על aha Alpine Heath Resort

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חוות דעת של לקוחות שנמסרו לאחרונה

Agoda חוות דעת (45) מאתרBooking.com חוות דעת (305) מאתר
ניקיון7.6
מתקנים7.7
מיקום9.0
נוחות ואיכות החדר7.5
שירות8.2
תמורה ביחס למחיר7.3
מובא מטעם אורחים מאומתים של Agoda
סנן את הערות האורחים לפי
סוג החדר
בקתה
בקתת דלוקס
מציג 41 הערות מאורחים אמיתיים
123
4.4
Atishkar מדרום אפריקה
קבוצה
בקתת דלוקס
שהה 4 לילות ב- ספטמבר 2018
Disappointing service and hospitality.”
The chalet is neat, comfortable & well equipped with braai facility with good service from Siya and Bhekani. Cons: 1. Ground staff should be educated on basic etiquette and hospitality. Joyce at housekeeping & her cleaner were rude & offhandish when we requested 6 towels as per our booking. 2. Thandeka at reception interrogated us as to the number of guests in our chalet when 2 of our guests called us on arrival advising that the resort would not allow them in. She was extremely rude, exhibiting accusatory undertones. 3. We placed an order for fresh bread, rolls etc. a day in advance. Some items appeared fresh whilst others did not. During our last stay, the kitchen prepared frozen bread & passed this off as fresh bread with the head chef admitting that they do this often to save time. This resort is great in everything the shareholders / directors are trying to achieve. The service from front staff however leaves much to be desired & is certainly unlikely to attract potential guests.
נחוותה חוות דעת בתאריך 22 ספטמבר 2018
9.2
יוצא מן הכלל
Pamela מדרום אפריקה
משפחה עם ילדים גדולים יותר
בקתה
שהה 3 לילות ב- ינואר 2018
Excellent relaxation spot”
We loved the stay at alpine heath. Everyone from the grandparents to the kids had something to keep themselves entertained. The activities planned were good and the hiking trails which had a guide were really excellent. Although alpine heath is a very old chalet resort it gave us a good stay. The only suggestion is for the shower head to be changed, since it was spraying water on all directions.
נחוותה חוות דעת בתאריך 17 ינואר 2018
8.4
מצוין
Mikaela מפינלנד
משפחה עם ילדים קטנים
שהה 3 לילות ב- אפריל 2017
Good value for money ”
Beautiful scenery, lots to do, good kids club with engaging babysitters (thanks Nicole!). We thoroughly enjoyed our stay. Limited wifi and firewood that would not burn were the drawbacks. As a whole good value for money especially for families.
נחוותה חוות דעת בתאריך 24 אפריל 2017
10.0
יוצא מן הכלל
Rivashni מדרום אפריקה
זוג
שהה 2 לילות ב- אפריל 2017
יוצא מן הכלל”
Pros-fantastic horse riding -awesome experience.well worth the price Cons- should have bigger dining table - only fits 4 people in 6-sleeper chalet Cons-should have more pool tables and table tennis
נחוותה חוות דעת בתאריך 16 אפריל 2017
4.0
Susan מדרום אפריקה
זוג
שהה 5 לילות ב- דצמבר 2016
Complete & utter disappointment. Definitely not a 4 star resort. Overpriced. We cut our stay short”
We booked our stay based on the fact that it was rated a 4 star self-catering resort with breathtaking mountain views for a tranquil Drakensburg holiday after an expectionally difficult year healthwise. Unfortunately this is not at all what we got. Although there are mountain views, you only see them after overlooking several chalets and car parks - hardly the feeling of escaping the city! On arrival we were asked to pay the remainder of our 50% deposit, instead of on departure, which should have been the red flag warning to us. As for 4 star, this resort is most definitely only 3 star at best! On the first night, my boyfriend was changing light bulbs in the main bedroom - these had clearly not been checked prior to our check-in. On the second night, an actual light fitting fell down in one of the other rooms at about 4am in the morning, smashing to the ground. The fridge did not cool properly. Numerous extra costs. A tractor constantly driving around even at 10pm. No privacy
נחוותה חוות דעת בתאריך 31 דצמבר 2016
6.0
Rassie מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 3 לילות ב- יולי 2016
Three star at best”
Rooms are dated, bathroom mold on the ceiling. They seem to be running out of stock. In one day I heard sorry we are out of milk, out of ham for pizzas, out of chocolate sauce. Beautiful environment but very isolated. Take what you need, even the closest town is not really an option.
נחוותה חוות דעת בתאריך 14 יולי 2016
9.2
יוצא מן הכלל
Soomaiyah מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 3 לילות ב- מרץ 2016
Family Getaway”
Had an awesome time. Absolutely relaxing. Chalets well maintained and facilities are good. Only thing missing was an indoor hot water pool. Would be a good add on for when the weather is cooler.
נחוותה חוות דעת בתאריך 01 אפריל 2016
7.2
טוב מאוד
siki מדרום אפריקה
משפחה עם ילדים קטנים
שהה 3 לילות ב- מרץ 2016
great resort”
lovely resort. facilities excellent. just no aircons in room makes a difficult sleep
נחוותה חוות דעת בתאריך 29 מרץ 2016
8.3
מצוין
Praveen מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 7 לילות ב- ינואר 2016
Enjoyable week ”
Friendliness of staff; location; facilities
The stay was enjoyable. The resort needs to provide aircondiioning or more effective fans. We were there in the middle of a heatwave and the fans were inadequate. The faclities were excellent.
נחוותה חוות דעת בתאריך 13 ינואר 2016
8.7
מצוין
Yen מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 4 לילות ב- ינואר 2016
Average”
Nothing stands out as best
The lounge does not have a ceiling fan, therefore it was boiling hot in the lounge. The 3 bedrooms had ceiling fans but it was spinning in the opposite direction, therefore we cannot feel the air blowing, eventually it was corrected the next day. By the way, the temperature in the area was 37 degrees. The parking area was a bit far away from the chalet, so it was exhausting to carry all our luggages from the car to the chalet. On a positive note, all the facilities & amenities were available.
נחוותה חוות דעת בתאריך 13 ינואר 2016
6.7
טוב
Zakaraih מדרום אפריקה
משפחה עם ילדים קטנים
שהה 3 לילות ב- אוקטובר 2015
no air conditioning in 4star resort”
activities, scenic views, friendly staff
Could have been better. I believe that in the 21st century , there are "4" star resorts in South Africa with no air conditioning. Because of the extreme heat , I had 3sleepless nights. Staff are friendly. View is beautiful. Good activities for family. Very close to all out adventure park. No time to get bored.
נחוותה חוות דעת בתאריך 14 אוקטובר 2015
5.7
Carla מדרום אפריקה
משפחה עם ילדים קטנים
שהה 2 לילות ב- ספטמבר 2015
Accommodation needs upgrading/facilities are good”
Facilities/location
ok
נחוותה חוות דעת בתאריך 14 ספטמבר 2015
7.7
טוב מאוד
Mark מדרום אפריקה
משפחה עם ילדים קטנים
בקתה
שהה 2 לילות ב- יוני 2015
Perfect short get away”
Food,people and views
נחוותה חוות דעת בתאריך 22 יוני 2015
5.7
Renisha מדרום אפריקה
זוג
שהה 3 לילות ב- יוני 2015
Satisfactory, expected more...”
Serenity, peacefully quiet, friendly staff
Stay was satisfactory, however not much to do on the hotel itself. No room service, poor heating for winter, security not so great on the hotel estate on a whole. Did not see any security patrolling, stayed at a corner chalet far out so it felt a bit insecure at night. Poor communication with regards to where breakfasts were situated and the spa service was not good at all. Towels used were cold and not big enough to cover body completely. Overall I would not go back in a hurry, as it wasn't my best experience in the Berg. Definitely overrated as a 4.5 star hotel.
נחוותה חוות דעת בתאריך 09 יוני 2015
7.3
טוב מאוד
claude מדרום אפריקה
משפחה עם ילדים קטנים
שהה 3 לילות ב- אפריל 2015
Standard”
activities for children, breakfast, facilities.
נחוותה חוות דעת בתאריך 04 מאי 2015
7.3
טוב מאוד
Zakir מדרום אפריקה
משפחה עם ילדים קטנים
שהה 3 לילות ב- אפריל 2015
Room for improvement”
The facilities, especially for the kids are outstanding. Breakfast was relaxed, with no pressure. We knew our kids were safe, playing around the resort..
It was a very relaxed long weekend. The location is fantastic. Our 4 kids had an awesome time. The bathrooms can do with renovations.. to include mixers at the basins. Our hand shower over the bath tub, didn't work too well either. The bathroom light kept flickering, so my kids were not too happy using the bathroom. Overall we had a good stay and will definitely return.
נחוותה חוות דעת בתאריך 07 אפריל 2015
8.0
מצוין
Amanda מדרום אפריקה
משפחה עם ילדים קטנים
שהה 3 לילות ב- דצמבר 2014
Great location and very family friendly”
Location, activities and size of chalets
Great, kids were kept entertained. The staff at the kiddies zone are really good and they make the holiday really enjoyable for the kids. This was our second time and we really enjoy it.
נחוותה חוות דעת בתאריך 20 ינואר 2015
6.7
טוב
Anusha מדרום אפריקה
משפחה עם ילדים קטנים
שהה 2 לילות ב- ספטמבר 2014
Family Breakaway”
The magnificent views, Great Kiddies Entertainment, Superb breakfast
We had a fabulous time in the Berg and my kids thoroughly enjoyed the facilities from swimming pool, putt putt to the excellent childrens program that kept them occupied the whole day.There were 2 great staff that i must compliment "PraiseGod" your security at thegate, he was fantastic from the time we entered the resort to when we left. He was soo warm and welcoming and informative about the resort and what was on offer. He made us feel special and got my kids even more excited about their stay. The other lady was Irene at reception , she was extremely friendly and helpful and made our stay a pleasant one. There are a few things i would liek to suggest, the Chalet we had no 90 was not ideal for children as there was no room in front of the door for the kids to run around. My 2year old had to be watched all the time so that he doesnt topple over the banks. I think it is important when booking families with children that this is considered. The lounge area i think needs refurbishment as the carpets were all damaged, the lampshades were had plugs with insulation tape on them and this isnt safe for children. The DSTV channels did not have a single cartoon channel and considering there are children, there should at least be one. The lunchtime meal special was disappointing, they were sold as takeaways with know disposable cutlery, so we couldnt even eat in the public areas and had to take the meals back to our chalet. Other than pizza we couldnt get any other food like burgers or hotdogs that kids would enjoy. All in all it was still a relaxing stay and i hope that the report would consider some of these suggections to make it even better. Thanking you
נחוותה חוות דעת בתאריך 18 ספטמבר 2014
7.3
טוב מאוד
Leanne מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 3 לילות ב- יוני 2014
It was tranquil and restful.”
Setting was very beautiful, little village with pubs and entertainment was great as well as the spa.
I was under the impression that this was a 4 star stay. the lounge furniture was tatty and warn, the light above dining table did not work and electrician could not fix it. took 3 hours for electrician to pitch. Kitchen not adequately equipped for cooking for 6 people. Very small frying pan, glass dishes were small, cutting knives were dismal and everything from meat to veg had to be cut with the breadknife. We were not offered a dvd machine and had to ask if it was available for use. No recommendations were made when we checked in that might have made our stay a bit more comfortable. Bedrooms were adequate and matresses were excellent. Slept well and bathrooms were good. Long walk to hall luggage and groceries from vehicle to the actual shalet. The road from Harrismith to the resort is absolutely awful but I understand that that is not the Hotel's fault but they need to put pressure on local authorities to finishe the road.
נחוותה חוות דעת בתאריך 02 יולי 2014
9.0
יוצא מן הכלל
Sarel מדרום אפריקה
משפחה עם ילדים גדולים יותר
שהה 5 לילות ב- אפריל 2014
Great stay in exquisite mountain setting”
Location, activities, comfortable rooms
Enjoyed every bit of the stay. Centrally located between adventure activities, sight-seeing and places of natural beauty. Great hikes and breath-taking views. Clean, crisp mountain air.
נחוותה חוות דעת בתאריך 03 מאי 2014
123
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