The Franklin Hotel

Clean and convenient. Water lukewarm, never got hot enough to shower. TV reception poor, snowy with limited channels. Breakfast very stark, cold cereal, yogurt, dry pastries. Hot water for tea not hot enough.

The room was so small - the bathroom sink was next to the bed! The whole floor was so hot (probably close to 85 Fahrenheit), with no way to reduce it. I had the choice of turning on the AC unit that would rattle like jackhammer, or open a tiny slit in the window to see the pigeon poop right under it. At night I would be treated to sounds of pigeon fights and cooing. The bed headboard didn't look clean - you could see rings of sweat stains from previous occupants and what looked like a faded blood stain (???). The only redeeming thing was the renovated bathroom, that was very clean. Will never stay here again.

Staff didn't go out of their way to help. There were room errors. I expected more for the money

I have high praise for the staff and their attentiveness. I had the perfect sized room in a great location of Manhattan. The Wi-Fi service is terrible and I would suggest the hotel work on that but otherwise this was a wonderful experience and I will definitely be returning to this property for future trips.

Older boutique but nicely renovated; room is small (hence petite in title), but it had most of what I needed; I was there for business and didn't spend much time in it; I pick it because hotels near my office were sold out or very expensive; hotel was 45 minutes away by two trains so it wasn't convenient but I didn't realize that 3 miles in Manhatten is like 50 miles someplace else. It's close to Central Park and I thought I would get to go running after work but it was dark when I got back each night. The hotel had advertised free access to a nearby fitness center but then I was told they no longer offered that so that was the big disappointment of the stay. The bed was comfortable; I had a view of a brick wall but didn't bother me this time; There were lots of snacks in the room to purchase, including drinks, but no mini bar or ice bucket so drinks were warm; I had to request iron and board from front desk; the TV remote didn't work but never could get it fixed; the room key didn't work when I first got it and I had to make three trips to front desk to get it to work; next day had the same problem. The continental breakfast was fine (yogurt, whole fruits, breads, granola, bottles juices, coffee); the staff was courteous; the subway was very convenient; there was a nice restaurant right across the street and lots of shops and eateries; free internet; the room didn't have a closet but there was a makeshift wardrobe but not big enough. no drawers to unpack; the sink was in probably what had been the closet in the main room with the shower and toilet in a separate room so a little weird but ok; window air conditioning unit that was a little noisy. Overall, there was some quirks but it was ok for just sleeping but if you are going to spend a lot of time in the room it will feel very small; If it was a really good price relative to other options I would consider again but really missed the fitness center.

Was good with good Location , friendly stuff , fast internet

一人旅で主に友人宅に滞在したので、NY到着日のみ（友人宅に）近い同ホテルに宿泊しました。　小さい部屋（ダブルベッド）を予約したので、1階奥の文字通り狭い部屋に通され、窓からは隣のビルの壁しか見えず、値段に比べ少しがっかりでした。 しかし地下鉄86thST（レキシントンAVE.）まで1ブロック、カジュアルなレストラン、ベーグルショップ、カフェ、ネイル、H＆M、など日常のNYを楽しんだ後に帰る「部屋」としては上々。　 小さなダイニングで用意されたコーヒーと簡単な朝食は、ロンドンやパリのプチホテルのようで心地よい内容と雰囲気だと思います。