Heart Of Sapa Hotel
If you're seeking to see the best of Sapa, then there's no better start than a stay at Heart Of Sapa Hotel, located within the city center and surrounded by the city's famous sights.
Heart Of Sapa Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Sapa.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Heart Of Sapa Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Around the property
Take advantage of the opportunity to explore Sapa while in the city. The most popular local attraction is probably Cat Cat Ethnic Village only 950 m away.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Sapa.
This accommodation is highly rated for its staff and service, beating 98% of competition within the city.
World's Best Service and Comfiest Bed”
I literally cannot say enough good things about our experience at Heart of Sapa. Ms. Ha and her staff went above and beyond in every way to give us the most wonderful stay. They carried our bags, brought complimentary drinks to our room, arranged our transportation to and from Sapa at an excellent price (and at the last minute, since we had a sudden change of plans and decided to arrive in Sapa a day earlier). Ms. Ha is attentive, efficient, and so extremely kind. I mentioned it was my fiancé's birthday, and we returned from dinner that night to find a cake with candles and flower petals on our bed with a beautiful drawing from her daughter wishing him a happy birthday. Ms. Ha also arranged a wonderful trekking experience for us with a knowledgeable and friendly guide. At every moment of the stay, we felt so cared for and comfortable. The room itself was sparkling clean, and the bed was heavenly- the most comfortable bed I have ever found in Asia. You must stay at this amazing hotel!
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Incredible Staff”
Ha and her staff go above and beyond to make your stay comfortable, enjoyable and complete. The advice we were given allowed us to maximize our time and take in the many beautiful sites Sapa has to offer. The rooms were smallish, but clean and more than adequate. The breakfasts were fantastic! The young staff were so much fun to work with on their English skills. The location is perfect. The main shopping street and many popular restaurants were less than a five minute walk away. I would highly recommend everyone to stay at the Heart of Sapa.
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Outstanding Service ”
Staying at this hotel was absolutely amazing. From the moment we walked into the hotel, every member of the staff took great care of us and went above and beyond with customer service. When we walked in, we were given a map of the town and Ha spent the next few minutes asking what we were interested in and gave us tips on different locations; she even helped us book a trip to see the waterfalls outside of town; she also helped schedule our bus transportation to Ninh Binh. We interacted with staff and Ha’s family during our stay and couldn’t be happier with our hotel choice. The room was exactly as pictured and was perfect for our stay. After the long bus ride to Sapa, as well as some long trekking days in the nearby towns, Heart of Sapa Hotel was exactly what we needed. Plus, the breakfast is made to order and is all you can eat!! Don’t hesitate on this hotel - book it!
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Amazing, must stay!”
The hotel is sparkling clean, the beds are the comfiest we have stayed in Vietnam and the location is brilliant. Not to mention the lovely family who run the hotel - so kind and helpful! We would definitely recommend staying here if visiting Sapa!
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Good hotel, best location amazing staff ”
The hotel manager is an amazing person, she helped us book a bus to ha noi and let us take a shower and mad us food for the way! The rooms are cute and have a nice bathroom, very clean and also have a laundry service.
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Would definitely stay here again”
Very friendly and attentive staff. Great attention to detail. Very clean and comfortable.
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The owner of the place is amazing. She gave us service above and beyond. Very pleased and recommend”
We arrived at the hotel and were warmly welcomed. Throughout our stay the owner of the place and the staff took care of us for every smallest detail there was. In the end the owner allowed us to take a shower before a night's ride and made us sandwiches for the road. It was a very fun experience!
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Nice customer service but damp”
This is a great budget hotel right in the centre of Sapa. It’s very dated but the staff manage to keep it very clean. The room we stayed in was quite damp and heating system wasn’t working a thick blanket kept us warm while sleeping. Smell from sewerage but I think most places have both these problems especially at this time of year.
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Fantastic at the price. Worth every cent”
Everything you need are there. Nice people running it. Location great.
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Very good”
It was good This hotel is very clean and staff is very nice I was happy with them If I have another chance visiting I will stay here
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More than just a place to stay!”
The highlight of our trip to Sapa was staying at the Heart of Sapa Hotel because of our host, Ha. As the owner of this newly opened hotel and an ex-tour guide around the region, Ha really made our stay here incredible. She is proficient in English and helped us plan our adventures around the region, from treks down into the valley to great restaurant recommendations. Whatever we wanted to do, Ha would personally call on our behalf and help us set up our plans in Vietnamese, sometimes she would even escort us across the street to help us order food! The rooms are brand new and extremely clean, you can tell that Ha takes pride in keeping her hotel immaculate at all times, and you really get the sense that she is welcoming you into her home during your stay. We opted to have breakfast included with our stay, and boy was it worth every penny. You start the morning with a delicious omelet with a side of Vietnamese bread, along with fresh juices and coffee. I’m pretty sure I saw her buy the ingredients fresh from the market across the street as well! Overall, this was our one of the most accommodating hotels I have stayed in, and I would definitely recommend it to anyone who is making a stop in the misty mountains of Sapa.
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Excellent hotel with sincerely warm and loving staff ”
We stayed at the Heart of Sapa for five nights and had a wonderful experience from the second we walked inside. The hotel’s manager, who grew up in Sapa, was so, so kind, welcoming and helpful in every way and continued to be so throughout the rest of our time there. The rest of the staff was similarly kind, warm and attentive. They all helped us in so many ways throughout our stay, including: bringing our bags to our room, loaning u umbrellas, helping us get cabs and helping us find good restaurants, as well as, finally, allowing us to keep our bags at the hotel after check out. Additionally, we found our room very comfortable and enjoyed the hotel’s location in the middle of the city. Most of all, we particularly loved the included breakfast- which was delicious every morning! Everything about this hotel has a wonderfully quaint “bed and breakfast” feel. To the sensational manager and staff, thank you for making our time in Sapa so positive and extra memorable!!
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Home away from home”
We booked one night initially but ended up extending our stay to four nights - it was that good! The hotel has only been open for a couple of months, hence the small number of reviews, but don't let that put you off. The rooms are very modern, clean and bright, with luxurious bathrooms and comfortable beds. The breakfast is amazing - probably the best we'd had on our six weeks of travelling in Vietnam. Great hotel facilities aside, the best part of our stay was the owner, Ha and her family. She went out of her way to make our stay exceptional and she truly made us feel at home. Hands down, Heart of Sapa Hotel is the best place we stayed in over our entire trip and we will definitely be returning in the future.
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Fabulous staff and super comfortable stay ”
I had the best stay in Sapa, thanks to Ha, the manager at Heart of Sapa, who made our trip so memorable. She was an incredible help, and arranged some excellent tours and a trek for us. As soon as we got back to the hotel each day after trekking or an outing, she would have a hot tea, coffee or fresh juice for us, which was the nicest touch at the end of the day . She saved us a lot of money on our treks as well - if you don't have plans when you get to Sapa, Ha's advice is great, including tips on eating and shopping in Sapa. Thank you Ha!
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Warmest and fantastic stay ”
Great experience staying in Heart of Sapa Hotel! We made a perfect decision to stay here and get the warmest care from the manager named Ms Ha! She made us the perfect stay in SaPa no matter my husband run the marathon or I went the private tour with excellent trekking around the local villages! Highly recommend any people from all over the world to stay in Heart of Sapa Hotel while going to Sapa!
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Fantastic service and new modern facilities”
I thoroughly enjoy my stay here. Firstly, service here is top-notch. Mrs Ha, the manager, has a wealth of information and knowledge about Sapa (and even the neighbouring region like Ha Giang) regarding hikes/tours and can easily link you up directly with the right people (i.e. *good* guides and drivers). I had the activities of my four day stay all planned by her and easily saved 30-50% of the cost had I done it elsewhere. Staff here are very attentive to your needs and your situation (e.g. breakfast takeaways, providing bottled water, usage of shower facilities after checking out etc.) The hotel is clean and well kept. Toilets (my usual top criteria) is very nice and modern. I understand from Mrs Ha that the hotel is merely five and a half months old. Location is excellent. Just off the main street so you don't get much noise from traffic or bars and yet retain that accessibility. Situated along the Sapa market street which is a plus for me because you get a glimpse of local life just right out the door. Overall, an absolute steal for the price and would gladly come back if I wish to revisit the area. Thanks Mrs Ha for the memorable stay.
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A New Gem”
We had a wonderful stay in the Heart of Sapa. It's a new hotel run by a very friendly and helpful young woman. I think her name was Ha. She gave us tons of information about the area, about the customs of the people, and about what to see and where to go. She had worked previously as a tour guide, so she was a wealth of information! The hotel was quiet, compared with some of the other hotels on busier streets, and the rooms felt newly done and fresh. Lo Cai is a good jumping off point to see many other things in that region. I would definitely recommend anyone to stay at this hotel.
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Very helpful staff!”
Heart of Sapa is a great place to stay in Sapa. Nice rooms good location... but specially amazing staff! Ha (the lady at reception desk) helped us a lot in order to enjoy Sapa and plan a good treeking. She doesnt try to sell you anything or charge you more... she is clear and nice and try to do her best for all the guests. She upgraded our room and organized an amazing treeking with homestay with a great local guide. Thanks a lot Ha!!
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A fantastic place!!”
Heart of Sapa hotel was amazing! The owner, Ha, is the most generous and helpful person I've met. She booked everything for us and answered all of our questions! She even made us dinner one night! The hotel is a great value for your money and it's really nice. The beds are super comfy and the showers are great after a day of hiking! I highly recommend this hotel!
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Super!”
We had a very good stay in heart of sapa hotel. The friendly lady at the reception desk was much more hospitable than we could reasonably expect. She spoiled us with a welcome juice and offered us a shower after we'd already checked out, when we came back after a long day. We would definetely recommend this place to everyone!
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