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Heartland Hotel Fox Glacier
1 Bedroom Suite, Heartland Hotel Fox Glacier in Fox Glacier
a large white building with a fire hydrant on top of it, Heartland Hotel Fox Glacier in Fox Glacier
Interior view, Heartland Hotel Fox Glacier in Fox Glacier
a person standing in front of a balcony looking at the water, Heartland Hotel Fox Glacier in Fox Glacier
Bathroom, Heartland Hotel Fox Glacier in Fox Glacier
Bathroom, Heartland Hotel Fox Glacier in Fox Glacier

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8.2

Excellent

200 reviews

200 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
ReflectioNZ Gifts & Gallery 4.1 km
Lake Matheson 4.8 km
Gillespies Beach 16.0 km
Mount Cook Airport 34.7 km
Glentanner Airport 50.7 km
Hokitika Airport 114.7 km
Richard Pearse Airport 134.5 km
Greymouth Airport 147.2 km
Ashburton Airport 151.9 km
Wanaka Airport 153.0 km

Heartland Hotel Fox Glacier

11 Cook Flat Road, Fox Glacier, Fox Glacier, New Zealand, 7859 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Fox Glacier part of Fox Glacier, this property puts you close to attractions and interesting dining options. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Airport transfer

Free Wi-Fi in all rooms!

Bar

Garden

Laundry service

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Bar

Restaurants

Coffee shop

Laundry service

Value for money7.1
Location rating8.6

Rooms available at Heartland Hotel Fox Glacier

Twin Room DS
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 double bed and 1 single b...
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1 bedroom Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 double bed
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Standard Room King
...
  • Room size: 26 m²/280 ft²
  • Country/region view
  • 1 king bed
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Triple
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 3 single beds
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Standard Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 queen bed
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Twin
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds
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Suite, 1 Bedroom(1 Queen Bed)
...
  • Room size: 26 m²/280 ft²
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TWIN Standard Twin Single
...
  • Room size: 25 m²/269 ft²
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Room Assigned on Arrival
...
  • Shower
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Standard
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Heartland Hotel Fox Glacier?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Heartland Hotel Fox Glacier?

Heartland Hotel Fox Glacier is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Heartland Hotel Fox Glacier has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at Heartland Hotel Fox Glacier?

Heartland Hotel Fox Glacier features 2 on-site restaurants for your dining convenience.

What restaurants are nearby Heartland Hotel Fox Glacier?

Heartland Hotel Fox Glacier’s neighborhood is Fox Glacier which includes popular restaurants such as The White Pub Cafe & Bar, Hobnail Cafe and Cook Saddle Cafe & Saloon.

What popular shopping places are close to Heartland Hotel Fox Glacier?

Located in the Fox Glacier area, Heartland Hotel Fox Glacier is close to great shopping choices like ReflectioNZ Gifts & Gallery.

What popular beaches are close to Heartland Hotel Fox Glacier?

Heartland Hotel Fox Glacier is located in the Fox Glacier area, which includes Gillespies Beach.

See map

Explore the neighborhood

What people love about Heartland Hotel Fox Glacier

  • 8.4

    Excellent
    Cleanliness

    "The room is spacious and clean, the reception staff is helpful by waiting for our late check in ."

    Wing

    |

    March 1, 2020

  • 10

    Exceptional

    "Extremely quiet town in winter, place was warm and hospitable - right in the middle of the town."

    Singchang

    |

    September 3, 2022

Overall rating:

8.2

Excellent
200 reviews
Cleanliness
8.2
Facilities
7.2
Location
8.6
Read all reviews >
More about Heartland Hotel Fox Glacier

More about Heartland Hotel Fox Glacier

Heartland Hotel Fox Glacier

Have a hassle-free trip while enjoying the services and amenities offered by Heartland Hotel Fox Glacier. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Heartland Hotel Fox Glacier thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service let you get the most out of your room time.
Enjoy the services offered at Heartland Hotel Fox Glacier from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Heartland Hotel Fox Glacier even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Heartland Hotel Fox Glacier also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Heartland Hotel Fox Glacier offers unique recreational opportunities for all guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.

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Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

3 mentions

Breakfast

2 mentions

View

1 mention

Languages spoken
  • English
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Tours
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
For the kids
  • Babysitting service
  • Kids meal
Access
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
The White Pub Café & Bar
  • Cuisine: Local
  • Menu: Buffet, A-la-carte

Location

11 Cook Flat Road, Fox Glacier, Fox Glacier, New Zealand, 7859
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 48
  • Year property opened1928
  • Most recent renovation2007

Reviews of Heartland Hotel Fox Glacier from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.2
Facilities7.2
Location8.6
Room comfort and quality7.4
Service8.0
Value for money7.1
High score for Fox Glacier
Rating
9+ Exceptional (14)
8-9 Excellent (9)
7-8 Very Good (12)
6-7 Good (9)
<6 Below Expectation (9)
Time of the year
Mar - May (5)
Jun - Aug (5)
Sep - Nov (13)
Dec - Feb (30)
All guests (76)
All room types
All languages

Show reviews that mention 

Showing 53 verified guest comments
123
6.4
Good
JD from United Kingdom
Couple
Triple
Stayed 1 night in December 2017

Room too hot and stuffy”

When we arrived, the receptionist changed our room from one on the ground floor to another up two flights of stairs, despite our declared wish to keep the original booking. So we made our way up the stairs, not without difficulty. The room was smaller than we had expected, and was stuffy. The only window opened onto an easily accessible wooden walkway across the roof. We decided that it was not safe to leave the window open, so the room remained hot and stuffy, there was no airconditioning. Bathroom and amenities were generally acceptable, but towels seemed old and a bit dingy. We had been given a wifi password to use: the system did not provide a consistently acceotable level of service. Despite my comments, this is probably the best place to stay at when visiting Fox Glacier, so my advice to anyone heading in this direction would be to give Fox Glacier accommodation a miss and stay somewhere near Franz Josef.

Reviewed December 06, 2017

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10.0
Exceptional
Vicki
Couple
Standard Room King
Stayed 1 night in January 2018

Surpassed expectations”

We were a little concerned that we may have a noisy experience at this hotel after reading some reviews, but it was wonderfully quiet. The staff responded quickly to a perceived concern we had and could not have been more helpful. We would definitely stay again, as it is so central, clean and competitively priced in a busy, seasonal tourist town.

Reviewed January 07, 2018

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7.6
Very good
Seah from Malaysia
Group
Triple
Stayed 1 night in March 2018

Very good”

They have comfortable room for 3 travellers and location was great if you are going for helihike in Fox Glacier. Walking distance yo most of the eateries and shops.

Reviewed March 27, 2018

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5.0
Patricia from United States
Family with teens
Triple
Stayed 1 night in January 2011

Great location, dated hotel.”

Location
Musty smelling, very old mattress, not very friendly employees at check-in counter

Fox Glacier is an amazing township and the Heartland Hotel Fox Glacier was right in the middle of town. This hotel is very dated and when we walked into the room it had a musty, moldy smell. The mattress's probably have never been changed. When you sit on them, they just sunk down. We booked 2 rooms, one for our kids and one for us, both rooms were smelly with old mattress's. We tried to ask at the check-in desk if we could extend one room for a couple of hours, so we could use it after our hike up the Glacier. The Employee would not even consider it and just said a curt "No." We did not try the dining room.

Reviewed January 08, 2011

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6.7
Good
Mohd from Malaysia
Family with teens
Triple
Stayed 1 night in March 2012

Rundown hotel”

Nearby to the base station for the trip to Fox Glacier

The hotel is the oldest in the area so is a bit rundown. Don't expect to much as they only provide basic amenities but it is still comfortable nonetheless. Late check-out is not an option as they are full all the time so it's a bit of a hassle if you plan to go to Fox Glacier in the wee hours.

Reviewed July 29, 2012

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8.0
Excellent
jonathan from Australia
Couple
Twin
Stayed 1 night in October 2010

very old hotel with renovated rooms, good bathroom”

great views location
none

graet views of mount cook and southern alps and of couse to fox glacier

Reviewed October 30, 2010

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7.3
Very good
Helen from United Kingdom
Couple
1 Bedroom Suite
Stayed 1 night in December 2010

A quaint old worldy hotel.”

The staff were helpful and knowledgeable about the area. Modernised rooms were spacious and clean.
Windows were drafty and heating took time to take affect. No electric blankets or heating in the bedroom area.

This was a lovely place to stay and use as a base to explore the glaciers. The rooms were comfortable, recently modernised and clean. Don't get confused with the other Scenic hotel!

Reviewed January 03, 2011

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8.8
Excellent
Terry from Hong Kong SAR, China
Couple
Stayed 1 night in February 2017

Excellent”

The hotel locates right at the centre of the town, next to all travel shops, gas station, supermarket, restaurant. You won't miss it when you come to the township. Room is very clean and spacious. I will recommend anyone to stay if location is the first priority.

Reviewed March 09, 2017

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5.0
Manish from New Zealand
Business traveler
1 Bedroom Suite
Stayed 1 night in April 2012

Average Accommodation”

Location is very Good

if this hotel is booked near fully or close like in season time or busy period then be prepare for cold water that's 100%. no chance of getting hot water and hence i rated them average. no hot water in fox glacier...now that's difficult to handle. please make sure this very important point. i have booked room with spa and the only i can do there was to use the wash basin. no co-operation from staff - replied we have problem in our hot water system - typical answer

Reviewed April 12, 2012

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6.0
Jongcheol from South Korea
Couple
Twin
Stayed 1 night in June 2011

It's your choice”

I couldn't go there. but they were kindly as phone.

I really don't know it's good or not. cause I booked but I couldn't go there. cause The tranzalpine train is only 1. We miss the train and we couldn't go there. If you want to go this hotel. you should take the train or bus early morning. I really enjoy at glaciers, even it's not this hotel though. you should go to glacier!! It's awsome!

Reviewed June 21, 2011

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9.3
Exceptional
Tim from Australia
Family with young children
Twin Room DS
Stayed 2 nights in January 2014

Had an excellent stay”

location, location, quiet

Overall a great stay. We had breakfast one morning in the hotel, it was terrible but due to a mix up we didn't have to pay for it, but even free it was great! Other meals were catered for by a different kitchen and they were really great.

Reviewed January 13, 2014

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8.4
Excellent
Wing from Hong Kong SAR, China
Couple
Standard Double Room
Stayed 1 night in February 2020

Excellent”

The room is spacious and clean, the reception staff is helpful by waiting for our late check in . The hotel is a bit old and bed is too soft, but breakfast is ok and staff is helpful.

Reviewed March 01, 2020

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5.2
Hazel from United Kingdom
Couple
Standard Double Room
Stayed 1 night in January 2017

Unbelievably noisy and poor value”

Avoid room 23 at all costs. Located directly over the kitchen, with bangs and crashes all day and evening until quite late, starting very early in the morning, plus the radio was on loudly at all times, followed by food/ cooking smells. Staff apologized next morning on checkout but admitted they knew it was a problem with that room but couldn't tell me why they had put us there. I know accommodation is at a premium in Fox but the room was tiny and very poor value for money compared to everywhere else we have stayed so far

Reviewed February 02, 2017

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7.7
Very good
Wong from Malaysia
Family with young children
Twin
Stayed 1 night in February 2012

Nice Restaurant but small room”

Nice Restaurant

I had stay one night in this hotel, the time we reach here already 7:30pm. Luckily the hotel restaurant still open. Nice food & good service.

Reviewed March 01, 2012

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7.6
Very good
FONG from Malaysia
Couple
Standard Double Room
Stayed 1 night in November 2017

Not bad ”

This hotel is a little worn out. Needed to refurbish. The bed is a little too soft for me. Shower not so satisfying. Could be better for the rate they are charging. I would give 6/10

Reviewed November 25, 2017

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Dear Fong, Thank you for taking the time to review your stay at the Heartland Hotel Fox Glacier. We take all feedback very seriously and will take on board all the comments. Kind regards, Gladys Bargallo Hotel Manager

Responded December 05, 2017
Heartland Hotel Fox Glacier
10.0
Exceptional
Chris from South Africa
Family with young children
Twin
Stayed 1 night in September 2011

Excellent Hotel and service with a smile”

Very friendly people. Excellent facilities. Comfortable room and very affordable. Owner and personnel very supportive and helpfull

This was according to us one of the best night stops during our stay in the South Island of New Zealand.

Reviewed November 22, 2011

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6.7
Good
WanHan from Malaysia
Group
Triple
Stayed 1 night in August 2011

Clean but small room”

Clean

We had a triple room but it was too small for 3 of us to stay in. We can't even put in our luggages. Room is clean. Surpringly bathroom is spacious. One of the repection was not that friendly, however the manager on duty is always willing to provide information.

Reviewed September 04, 2011

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8.8
Excellent
Shuaike from China
Couple
Twin
Stayed 1 night in January 2018

Great service ”

We like our stay there! When we tell the reception we are on honeymoon they give us a bottle of wine for free as a gift

Reviewed January 07, 2018

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9.6
Exceptional
Anna from New Zealand
Couple
Standard Double Room
Stayed 1 night in January 2019

It was good but overpriced ”

Perfect central location but breakfast was too expensive

Reviewed January 05, 2019

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Thank you for the feedback. Kind regards, Gavin

Responded January 30, 2020
Heartland Hotel Fox Glacier
9.0
Exceptional
jirisuda from Thailand
Couple
Twin
Stayed 1 night in August 2011

great location and beautiful view of Fox Glacier ”

the great location

it located exactly on the heart of the city which easily accessible to everywhere.

Reviewed September 13, 2011

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123
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