Great Location, small but comfortable rooms”

when we arrived at kansai airport, we were told that hearton hotel nishi umeda is very near herbis bus station, therefore we decided to take the limousine bus to herbis bus station, and just as advised, the hotel was like 5 mins walk and very visible from the bus station. also, touring and commuting is very convenient. right across the hotel is osaka station where you can easily access the jr lines as well as subway lines or shinkansen lines that goes, well, everywhere. eating was also not a problem as on route to the osaka central gate were several fast food options, cheap and delicious. the restaurants open anywhere from 8am serving breakfast and closes 10pm. also inside the hotel are ice dispensers and soda vendo machine. the beddings were comfortable, space was a little cramped though, but the room was kept clean and neat at all times.. toiletries were nice, shiseido shampoo, body wash and conditioner. we always felt safe because the street and the station were very busy even late at night, probably because it was the main osaka station. there is also access underground right underneath the hotel leading to the central station or subways, and also leading to herbis mall and hilton hotel, so during winter season, there no real need to suffer the cold weather outdoors.

Great location and good service”

Hearton Hotel Nishi Umeda is centrally located, near Osaka shopping (with many opportunities to shop) and pick-up points for short tours to other parts of Japan (e.g., Shirakawago) and to the airport. Hotel staff was really thoughtful. They allowed us to store our luggage with them while we went away for a 2D1N tour. They also found some of our belongings (left in the room) and safe-kept for us till our return. Check-out was speedy and in a flash. Would certainly stay at Hearton Nishi Umeda again when we next travel to Osaka! Highly recommended!

Excellent”

I will definitely recommend Hearton Hotel Nishi Umeda. Good location, excellent food at Garden Café and Garden Kitchen, hotel staffs were very accommodating(they were able to accommodate my request to change my room to non-smoking upon check-in and they were very patient in giving me directions). I definitely did not make a mistake when I select Hearton Hotel Nishi Umeda for my vacation in Osaka.:)))

Value for money and we will be back again ”

We are pleased to advise all of travellers that Hearton Hotel Nishi Umeda is the best hotel and convenience hotel in Osaka cause it is the city hotel near by Osaka Station, closed to shopping area just 3-5 minutes walk. All staffs are good at in English and very friendly to help you find everything once we need the information: where to go for shopping, where to go for dinning, where to go for sightseeing, in the view of these reasons we do not hesitate to choose to stay in this hotel during our vacation.. very very value for money.

great location / value for money”

we stayed for two nights at hearton hotel nishi umeda. location is great .. just 3 minutes walk from osaka jr station. near shopping attractions and since jr station is just nearby, links easy access to interesting attractions in osaka. rooms are just right for a couple with complete amenities. good breakfast buffet at affordable price. hotel staff can communicate reasonably in english.

Clean and most convenient hotel”

we found out how centrally located and convenient hearton hotel nishi umeda was when the train from the airport brought us to the osaka station after a short ride. walking through a row of eateries we found ourselves facing the hotel! the rooms are clean and as expected small as in most japanese accommodation. overall,its comfortable. compare to proximity to the station, this is probably the most value-for-money stay.

NIce”

Staying in Hearton Hotel was a good experience for a first timer in Japan since all the good places you need to go is just a minute walk away. Front desk staff are very approachable and speaks english. There is also a fine restaurant at the lobby which serves western and japanese buffet for a reasonable price. The hotel room is relatively small but it is comfortable for us, not to mention their famous hi-tech toilet bowl with lots of buttons for washing. They also have a complimentary internet service but you need to bring your own laptop. One tip about almost all the hotels in Japan is that they don't have a foreign exchange currency so better make sure you exchange your money once you arrive at the airport. Overall, the experience is fantastic and I will definitely be going back to Japan, will again be staying in Hearton Hotel Nichi Umeda and will surely use Agoda.

Great experience overall!”

The Hearton Hotel Nishi Umeda is a quick walk from JR Osaka Station (Sakurabashi exit). I arrived from Kanazawa on the Thunderbird and unfortunately there were no lifts or escalators. You'd have to go find one which is about 5 mins walk away if you can't handle carrying your luggage down the stairs. When you have exited the gates, you go through this shopping street (it's indoors) and you would reach the hotel right when you exit this shopping street! The hotel is also close to convenience stores and the shopping street has some restaurants and cafes and an electronics store. Room was slightly bigger than the usual business hotels. And the electrical plugs and room lights control was placed in appropriate positions (right beside the bed!) The hotel staff were very good, they were able to pass me my Amazon package instead of having me ask them! Good service. The hotel also had umbrellas for us to use without any extra charge. One possible down point might be that the train tracks are actually quite close. My friend who was sleeping near the window thought the trains were a bit noisy, while I didn't hear anything at all.

Excellent Location and Value For Money”

We only stayed in Osaka for two nights but were able to experience so much thanks to the location of Hearton Hotel Nishi Umeda. We were never more than a few minutes from a bus or a train, not to mention shops, restaurants, and anything else you could want. The trains didn't bother us at all and we loved the vending machines on each level.

perfect location”

hotel is closed to Osaka train Station,Umeda Subway Station,and Airport Bus,Just walk for a few minutes.So it is very convenience.There are many shops,deparetment stores and restaurants.If you want to go to tenjinbashi shopping street,take JR train just one station to Jr Temma.Our room is twin room with more space.Breakfast is good for 1000 yen(we book room with no breakfast).Hotel staffs have good englih,so no problem in communication.Next time if we come back to Osaka,we will stay at Hearton hotel.

Central Hotel to Umeda main train/subway station”

I felt that I have paid a 3 star price for a 5-star hotel. The Hotel is just next to Albi Food Street with a convenient store around the corner. From the Kansai airport, the airport limo transfer (Jpy2700 for round trip) will bring you to Herbis Plaza which is just 2 blocks from Hearton Nishi Umeda. Rooms are clean with amenties and yutaka for night wear.

very clean and comfortable hotel, highly recommend”

this is the first time we visited osaka,this hotel is very easy to locate,right opposite of the airport limousine bus stop.we stayed in non-smoking level, the room was tiny but tidy and very clean, with free broadband connection, good for us to search for information using our own computer. the other good thing is this hotel is right at one of the exit of jr osaka and nishi-umeda subway station, very close to big shopping mall, very convenient indeed. will come back to this hotel in the future, the staff were very helpful,

Reliable hotel in a great location”

I stayed at the Hearton Nishi Umeda by myself in Dec 2010 and returned again this year with my child. For the price, I can't ask for more. I can't complain about the service. Friendly and helpful. They also clean the room quite well. It's clean and basic just perfect if you intend to spend the entire day venturing onto a world more interesting than your room. The best thing about this hotel is the convenient location. Hotel is located right outside Osaka Station which means it is extremely easy to get to/from Kansai Airport. From Osaka Stn, you can catch trains to Shin-Osaka and basically anywhere in Osaka. Also surrounded by shops in Umeda. Entrance to the train station has a row of nice restaurants.

Plesant stay. Great location.”

We have a pleasant stay at the Hearton Hotel Nishi Umeda. The hotel was very easy to find. It is right next to the train station, providing convenient transportation to everywhere. Many restaurants near by. An improvement would be providing WiFi internet up in the room.

Great location and center of bus&train stations”

We have every basic things in the room that we need during traveling, pijamas,tootbrush, shampoo , kettle, dryers etc. and hotel have washing machine 300 yens per 7 kgs which is convenient to use (no need to input detergent). The hotel locate near Hanshin, Hankyu and JR train station. It also near Subway Midosuji line (Umeda station) and Yosubashi line (Nishi Umeda station). It is no need to worry about the the connection and pay multiple routes. It also near airport limousine bus stop and not too far from tourist information. If we walk 5 mins, we can find food everywhere and near by Daimaru ,Hankyu department store and Yodabashi camera (IT mall).Please stop to buy camera at Yodabashi and get new model with cheap and good quality please choose camera made in Japan.

Great location”

Conveniently located, clean, amenities is satisfactory, accessible, 5 mins to Osaka Station, 5 mins walk to Herbis-KIX Limousine Bus Terminal, reasonably price, convenient stores/restaurants nearby, buffet breakfast is excellent. Meeting place of our tour bus by Limon. Everything what we expected and want in a hotel, Hearton Hotel Shin Umeda will be our top choice. We will definitely be going back when we visit in the future!

Everything was good except for one”

The location is very convenient because it's very near to Osaka and Umeda Stations. Famous restaurants like Ichiran and Yakiniku M are walkable from Hearton. It's right across Umesan Kouji which houses 7-11 and several restaurants that are open up to 11pm. For the hotel itself, there are vendo machines on every floor, making it really convenient to buy water/coffee. The rooms were always kept clean for our week-long stay here. You can also ask for additional room stuff for free like hangers and pillows, just ask the reception. The only thing we didn't like about this hotel is their pillows. They were made of dried beans and pellets, similar to bean bags, which was really uncomfortable. Imagine resting your head, after a long day, on a very hard pillow. Hope they can do something about this to make the guests' sleep better.

Excellent location for a very affordable hotel”

got the hotel via agoda. excellent low rate. next to jr osaka station ant two subway stations (umeda and nishi umeda station).also very near the kansai airport limousine bus stop at herbis osaka. easy to get around. hotel provides free internet boardband. you need to bring your own laptop and plug the lan cable in and you are good to go.

great location”

one of my best stay in japan, very good location, sheltered to JR osaka station (sakurabashi gate exit). very comfortable bed and pillow, most pillow in japan hotel are very soft, but hearton provides a firm pillow which is much to my liking, i had a very good night sleep. the sheltered link way to station provides stretch of eateries with many choices of food. i will definitely come back to hearton nishi umeda again.

good value and good location”

convenient location good base to start journey around osaka,room is a standard size for osaka our twin room is an acceptable size for us. it is close to the osaka station on the west side of the station near nishi-umeda subway station and herbis airport bus station that gave us a very convenient way back to kansei airport by bus. room is good furnish but boiler is quite a small one just about for around 2 coffee cup