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Exterior view, Hearton Hotel Nishi Umeda in Osaka
Twin Room Non-Smoking - Guestroom, Hearton Hotel Nishi Umeda in Osaka
a tall building with a clock on the top of it, Hearton Hotel Nishi Umeda in Osaka
Lobby, Hearton Hotel Nishi Umeda in Osaka
Interior view, Hearton Hotel Nishi Umeda in Osaka
Bathroom, Hearton Hotel Nishi Umeda in Osaka
Bathroom, Hearton Hotel Nishi Umeda in Osaka

Removed from saved list

8.0

Excellent

6,853 reviews

6,853 reviews

Housekeeping96
Shops26
Breakfast19
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Chapel Goedele
130 m
Herbis Plaza / Herbis Plaza Ent
160 m
Billboard Live Osaka
160 m
Osaka Shiki Musical Theatre
170 m
ALBi
180 m
Popular landmarks
Kuchu Teien Observatory
600 m
Minami (Namba)
2.3 km
Shinsaibashi-Suji Shopping Street
3.3 km
Osaka Castle Park
3.4 km
Dotonbori
3.6 km
Closest landmarks
Osaka Central Post Office
130 m
Wonder Loop Osaka
230 m
Hilton Plaza Osaka East/West
270 m
Windows on the World
290 m
Blanc Chouette
310 m

Hearton Hotel Nishi Umeda

3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

Highlights

Hygiene Plus

250 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Steamroom

Restaurants

Laundry service

Safety deposit boxes

This property is in high demand!

16 travelers have booked today.

Value for money8.0
Distance to city center0.3km
Location rating8.8
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km

Rooms available at Hearton Hotel Nishi Umeda

Very good
Room comfort & quality

7.9

Twin Room Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 sofa bed and 2 semi doubl...
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single Non Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Single Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Room
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices
Room
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 semi double beds
Enter dates to see prices
Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Hearton Hotel Nishi Umeda have an option for contactless check-in and check-out?

At Hearton Hotel Nishi Umeda, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What attractions are in close proximty of Hearton Hotel Nishi Umeda that are in walking range?

While remaining at Hearton Hotel Nishi Umeda, kick start your getaway by visiting the nearest destinations that are within walking distance to the property which include Chapel Goedele, Herbis Plaza / Herbis Plaza Ent, and Billboard Live Osaka.

What was the average room rate for Hearton Hotel Nishi Umeda been in the past month?

The average room rate for Hearton Hotel Nishi Umeda in the past month is 10637.61 JPY, compared to city's average of 13825.64 JPY.

What payment options are accepted at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda accepts up to 6, with payment card selections such as MasterCard, American Express, Visa, and UnionPay.

What is the verified guest review consensus about Hearton Hotel Nishi Umeda's Wi-Fi?

60.0% of our past customer reviews have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hearton Hotel Nishi Umeda down in the review section.

What is the typical rating that past Families with young children have given to Hearton Hotel Nishi Umeda?

Verified families with young children that have stayed at this property have given Hearton Hotel Nishi Umeda an average rating of 8.0. You can look up more complete customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda has 1 venue on-site with its straightforward event services making this property a good choice for organizing meetings. The site available at this property can accommodate you and your acquaintances.

What is the closest airport to Hearton Hotel Nishi Umeda?

The nearest airport to Hearton Hotel Nishi Umeda is Tokushima Airport, 102.0 km away.

Is breakfast offered at Hearton Hotel Nishi Umeda?

Wake up to an incredible continental and buffet breakfast at Hearton Hotel Nishi Umeda. Visitors can enjoy breakfast offered with an additional charge of 1650 JPY for adults and 700 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Hearton Hotel Nishi Umeda

  • 10

    Exceptional
    Cleanliness

    "Clean, close to subway station."

    Peter

    |

    April 20, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean rooms."

    Oscar

    |

    April 16, 2023

  • 10

    Exceptional
    Location

    "Great location just a few minutes walk from Osaka station."

    Surawadee

    |

    May 12, 2023

Property ranking|Compared to 3,795 Osaka properties
See all rankings
Room comfort score
7.9/10
Location score
8.8/10
Cleanliness score
8.3/10
Value for money score
8.1/10
Better than
95
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
88
%
of Osaka properties
Better than
87
%
of Osaka properties
Overall rating:

8.1

Excellent
6,139 reviews
Cleanliness
8.3
Facilities
7.6
Location
8.8
Read all reviews >
What travelers say they love:
Big room and within walk distance to osaka station
fransiska from Indonesia
Family with young children
More about Hearton Hotel Nishi Umeda

More about Hearton Hotel Nishi Umeda

Hearton Hotel Nishi Umeda

You'll love the exceptional convenience during your stay at Hearton Hotel Nishi Umeda, located right in the heart of the city center, with an easy access to everything in Osaka. The true local flavors and culture of Osaka are yours with a stay at Hearton Hotel Nishi Umeda, located just 3.5 km from the famous Dotonbori.
The superior services and facilities offered at Hearton Hotel Nishi Umeda will make for a memorable stay. Stay connected throughout your stay with free internet access provided. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hearton Hotel Nishi Umeda.
The hotel's daily housekeeping will make staying in a great choice.
Guests are guaranteed a comfortable stay while at Hearton Hotel Nishi Umeda. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hearton Hotel Nishi Umeda, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Hearton Hotel Nishi Umeda with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage and steam room.


Around the property

Venture outside the hotel and explore Osaka. Photograph yourself in front of Osaka Castle located 3.7 km away, which people travel great distances to see.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.
This accommodation beats more than 94% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

178 mentions

Internet

76 mentions

Breakfast

51 mentions

Food & Dining

50 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
ガーデンカフェ
  • Menu: A-la-carte

Location

3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001
Excellent
Location

8.8

Airports
  • Osaka International Airport (ITM)
    10.8 km 16 min drive
  • Kobe Airport (UKB)
    25.2 km
Public transportation
  • Nishi Umeda Subway Station
    260 m
  • Osaka Train Station
    370 m
Hospital or clinic
  • Sugi Yakkyoku
    630 m
Shopping
  • Shinsekai Ichiba
    5.4 km
Convenience store
  • 7 Eleven
    830 m
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    600 m
  • Minami (Namba)
    2.3 km
  • Shinsaibashi-Suji Shopping Street
    3.3 km
  • Osaka Castle Park
    3.4 km
  • Dotonbori
    3.6 km
  • Osaka Castle
    3.8 km
  • Kuromon Market
    4.1 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.8 km
Nearby landmarks
  • Osaka Central Post Office
    130 m
  • Chapel Goedele
    130 m
  • Herbis Plaza / Herbis Plaza Ent
    160 m
  • Billboard Live Osaka
    160 m
  • Osaka Shiki Musical Theatre
    170 m
  • ALBi
    180 m
  • Breeze Breeze
    200 m
  • Sankei Hall BREEZE
    200 m
  • Herbis Plaza
    200 m
  • HERBIS Osaka
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.3km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)1650 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 471
  • Room voltage100
  • Year property opened1999

Reviews of Hearton Hotel Nishi Umeda from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.6
Location8.8
Room comfort and quality7.9
Service8.2
Value for money8.0
High score for Osaka
Rating
9+ Exceptional (878)
8-9 Excellent (862)
7-8 Very Good (1,224)
6-7 Good (463)
<6 Below Expectation (332)
Time of the year
Mar - May (899)
Jun - Aug (783)
Sep - Nov (950)
Dec - Feb (1,127)

Show reviews that mention 

Showing 3,759 verified guest comments
12345
10.0
Exceptional
Aubrey from Philippines
Solo traveler
Single Non Smoking
Stayed 5 nights in November 2022

Just like home, but better in many ways!”

Coming home to Hearton Hotel was a daily comfort to me. The room was cleaned daily and all used amenities were replaced including the sleeping wear. Shower amenities were always refilled. There's a fridge, electric kettle, a safe, a tv in the room. My room was on the 8th floor and I had a view of the corner street leading to the hotel. It was pretty seeing the illuminated autumn trees. There was no closet but there was a space where to hang coats and other clothes. There's a money exchange machine in the lobby of the hotel. The staff were all kind and hospitable. The hotel is within walking distance of the Osaka Station, Hanshin Department Store, Uniqlo, and many other shops. I love this hotel brand! I have a new booking at the Shinsaibashi location this coming February ☺

Reviewed December 24, 2022

See room deals

10.0
Exceptional
Ravi from India
Couple
Double Room Non-Smoking
Stayed 1 night in January 2023

Best Budget Hotel in the heart of Osaka”

I am very impressed with the quality of hospitality received in japan. Hearton Hotel was my first experience and I really loved it. Clean room with so many free amenities and an amazing breakfast no hassle they even kept my luaage for 5 hour after I checked out at no extra charges. Highly Recommended

Reviewed January 21, 2023

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9.6
Exceptional
Allan from Hong Kong SAR, China
Family with teens
Double Room Non-Smoking
Stayed 3 nights in December 2022

Super convenient, excellent location”

The Hearton Hotel Nishi Umeda was our base in Osaka. Its location was ideal. It was a mere 8 minute walk to Osaka station and so even when we were tired and feeling cold, the hotel was just nearby. I hope the mall that is being built next door will provide access from Osaka Station to the hotel so that walking to and from the train station will be easier. The room is on the small side though but it is comfy and nice. Highly recommended because of its location.

Reviewed February 01, 2023

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10.0
Exceptional
Alvian from Singapore
Group
Triple Room - Non-Smoking
Stayed 2 nights in December 2022

Great hotel ”

Hotel was great. Very friendly and professional staff. Location is good but would have been better if the construction works nearby is competed and there is a more direct route to the hotel from Osaka Station. Triple Room is a tad small for 3 persons

Reviewed December 17, 2022

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10.0
Exceptional
Wanitjaphath from Thailand
Couple
Double Room Non-Smoking
Stayed 3 nights in November 2022

Near Osaka train station and airport shuttle bus”

The location is perfect for traveling around Osaka . The room is small but clean with big window and the bathroom have a bathtub that can relax your body from traveling.

Reviewed November 20, 2022

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10.0
Exceptional
Kristy from Philippines
Group
Double Room Non-Smoking
Stayed 3 nights in December 2022

Convenient ”

The hotel is near the station and is very convenient. The room is clean. The reception is wide and nice.

Reviewed January 01, 2023

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10.0
Exceptional
Mark from Philippines
Couple
Stayed 2 nights in January 2020

The best Hotel in Japan”

Very close to Osaka Station just exit the Sakurabashi exit . You don't need to use google maps in going to the hotel just ask any of the Train Station Staff . A lot of restaurants nearby when exiting the Osaka Station. Bus Station also is just a walking distance from the hotel we booked a bus directly to Kansai International Airport. Restaurants can be found when exiting the station. Also very near the meeting place when going to Nabana No Sato and Gozaisho Ropeway (2 hours travel -so far my best experience in my 4th visit here in Japan). I love this hotel! My 4th time in Japan and definitely would stay again with my family in this hotel.

Reviewed January 31, 2020

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10.0
Exceptional
HENG from Singapore
Family with young children
Triple Room - Non-Smoking
Stayed 5 nights in December 2022

Exceptional”

Like the washing machine (300yen per wash) and dryer (100yen), nice triple room!

Reviewed December 09, 2022

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9.6
Exceptional
Heng from Singapore
Couple
Double Room Non-Smoking
Stayed 3 nights in January 2023

Near Osaka Station”

If you need to be in Umeda, this is a good location. The walk from the hotel to the Osaka JR Station/Umeda metro station has to go around a short detour due to some construction works.

Reviewed January 22, 2023

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9.6
Exceptional
Phu from Vietnam
Couple
Stayed 2 nights in January 2020

For those who have to catch early bus to Kansai airport”

Just around 3 mins walk to the airport bus stop which corporates from 4:30 a.m The hotel looks luxury outside but the room was quite small. You can find everything you need in that tiny one. Plus like many hotels in Japan, the room was really clean and nice My room was at 16th floor with great view to lines of Osaka station. I have read the compliments about the noise of train near the hotel, but on 16th floor I didn’t notice that Highly recommend when you have to fly early in the morning, because the bus to airport departs quite early in the morning with the price around 1600 yen, while catching a train to Kansai airport you have to wait until 5:30 a.m but with huge check-in luggages, moving to Osaka station could be disaster

Reviewed January 31, 2020

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10.0
Exceptional
Lokhei from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 1 night in January 2023

Good value for money”

Good value for money!

Reviewed January 29, 2023

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10.0
Exceptional
Allysa
Family with teens
Stayed 1 night in November 2019

Highly recommended”

the room is clean, the staff is very nice and kind, perfect location for visitors to look around this area.

Reviewed August 30, 2020

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9.2
Exceptional
William from Japan
Solo traveler
Double Room Non-Smoking
Stayed 2 nights in December 2022

Hearton Hotel Nishi Umeda”

Everything very good but the breakfast: Cold plates, some cooked offerings lukewarm or cold, taste 2 or 3 out if 5 points, austere choices. Just eat breakfast or other meals elsewhere, and remember that loud Chinese hallway conversations after 11pm aren't the hotel's fault. I'd stay there again for the price I got.

Reviewed January 01, 2023

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9.2
Exceptional
Gabriel from Singapore
Couple
Double Room Non-Smoking
Stayed 2 nights in January 2023

Hearton Hotel (Near Osaka Station)”

Price point was good for the hotel and easily accessible from Osaka station. Due to some ongoing constructions, it requires to go a round to reach the hotel but still fair and not too challenging to get to.

Reviewed January 14, 2023

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10.0
Exceptional
M from Thailand
Couple
Stayed 1 night in February 2020

Inexpensive Hotel”

If you are looking for an inexpensive hotel near the station. Good service, We recommend. Everything depends on your money.

Reviewed February 09, 2020

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10.0
Exceptional
G from Japan
Couple
Double Room
Stayed 2 nights in September 2021

Good hotel and convenient location”

Good hotel and convenient location

Reviewed November 21, 2021

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9.6
Exceptional
Atit from Thailand
Couple
Stayed 3 nights in January 2020

Great location in Umeda area”

Easy access to city attractions and very clean. Recommend this hotel.

Reviewed February 25, 2021

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8.8
Excellent
Luke from Malaysia
Couple
Double Room Non-Smoking
Stayed 4 nights in November 2022

Excellent”

Located close to Osaka station .... good value and clean only thing it's a bit small. The only other draw back is that the hotel is right beside the train lines just before the station.... can be a bit noisy ..but it didn't bother me.

Reviewed December 06, 2022

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9.2
Exceptional
Travis from Japan
Solo traveler
Single Non Smoking
Stayed 1 night in April 2022

Good for the price”

Super friendly staff. Spoke some English. Clean room. Only problem for me was that the bed was way to hard for me. I have a hurt back so not the best for my current predicament. But besides that, great place!

Reviewed April 08, 2022

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10.0
Exceptional
WENDI from Indonesia
Family with teens
Stayed 1 night in January 2020

Great location...nice breakfast”

Will be back to this hotel for.sure.....

Reviewed January 11, 2020

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