8.3
Excellent
/10
(5,699 reviews)See what guests said
Housekeeping99
Shops61
Breakfast8
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Shinsaibashi-Suji Shopping Street 230 m
Dotonbori 460 m
Minami (Namba) 850 m
Kuromon Market 1.03 km
Tsutenkaku 2.31 km
Osaka Castle Park 2.88 km
Osaka Castle 3.49 km
Kuchu Teien Observatory 3.73 km
Universal Studios Japan 6.21 km
Osaka Aquarium Kaiyukan 6.77 km
Nearby landmarks
LeurGetter 40 m
Midosuji Street 60 m
Shinsaibashi OPA 90 m
America Mura 100 m
Shinsaibashi-suji 130 m
Mitsu Hachimangu Shrine 130 m
Bar Nayuta 130 m
Suomachi Street 130 m
Daimaru Department Store Shinsaibashi 140 m
Flying Tiger Copenhagen 160 m
Hearton Hotel Shinsaibashi

"regardless, I would still recommend this hotel for value of money, great staff and especially for the location."

Rosh - January 30, 2020

Small Double Room Non-Smoking - Guestroom Hearton Hotel Shinsaibashi
Lobby Hearton Hotel Shinsaibashi
Lobby Hearton Hotel Shinsaibashi
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Removed from saved list
Free Wi-Fi
2019

Hearton Hotel Shinsaibashi

Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, Japan, 542-0086 - See map

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 5,699 reviews
Exceptional reputation
Recommended by 94% of guests
Fantastic breakfast
84% positive mentions
Excellent cleanliness
8.4 rating for cleanliness
Excellent service
8.3 rating for service

This is a nice hotel that is close to the atomic bomb dome.

Gerald | March 10, 2020

It is very close to the metro too.

Gerald | March 10, 2020

  • 290 meters to public transportation

  • Located in heart of Osaka

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.9 km

Rooms available at Hearton Hotel Shinsaibashi

7.7
Very good
Room comfort & quality
Double - Non-Smoking
Double - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Triple - Non-Smoking
Triple - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 3 semi double beds
Enter dates to see prices
Small Double Room Non-Smoking
Small Double Room Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 semi double bed
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Twin - Non-Smoking
Twin - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
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Single - Non-Smoking
Single - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Single - Smoking
Single - Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed
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Single Room
Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
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Double - Smoking
Double - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Small Double - Smoking
Small Double - Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Twin Room
Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hearton Hotel Shinsaibashi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Hearton Hotel Shinsaibashi?

Wake up to a great buffet breakfast at Hearton Hotel Shinsaibashi. There's an additional charge of 1080 JPY for adults and 600 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hearton Hotel Shinsaibashi?

Hearton Hotel Shinsaibashi features an on-site restaurant for your dining convenience.

What is the smoking policy at Hearton Hotel Shinsaibashi?

Hearton Hotel Shinsaibashi is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Hearton Hotel Shinsaibashi

  • 8.0
    Very good
    Location

    "Pros - Clean hotel in a good location near shopping street."

    Jocelyn

    |

    March 4, 2020

  • 8.0
    Very good
    Location

    "Family mart is right beside Area has many food places"

    Amanda

    |

    March 10, 2020

  • 9.2
    Exceptional

    "We were very grateful for their kindness and effort."

    Maria

    |

    January 5, 2020

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Location score
9.1/10
Review score - United States
8.4/10
Room comfort score
7.7/10
Cheapest price score
Better than
98
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
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Overall rating:
8.3
Excellent
5,723 reviews
Cleanliness
8.4
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
The room is clean and all the basic items needed are provide...
Joselito from Philippines
Business traveler
More about Hearton Hotel Shinsaibashi

More about Hearton Hotel Shinsaibashi

Located in the lovely area of Namba, Hearton Hotel Shinsaibashi enjoys a commanding position in the shopping, nightlife, restaurants hub of Osaka. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Shinsaibashi OPA, America Mura, Amerikamura within close reach, visitors to the hotel will just love its location.

Simply put, all the services and amenities you have come to expect from Hearton Hotel are right in the comfort of your own home. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, restaurant to ensure our guests the greatest comfort.

302 rooms spread over 10 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, air conditioning, heating, desk, telephone can be found in selected rooms. With an ideal location and facilities to match, Hearton Hotel Shinsaibashi hits the spot in many ways.

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Most talked about facilities

Housekeeping
159 mentions
Internet
55 mentions
Breakfast
22 mentions
Food & Dining
13 mentions

What they offer

9.6
Exceptional
Staff 

"The staff were polite and accommodating to our inquiry."

maribeth

|

January 24, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Menu:A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Kichiri Shinsaibashi
10 m Japanese
Uoshige
50 m Japanese
Japanese dining Koiki
120 m Japanese
American cuisine
American cuisine
Critters Burger
210 m American
Elk Osaka
220 m American, Cafe
Moonshine Karaoke Bar
280 m American, Bar, Fusion
Cafe
Cafe
Planet3rd Shinsaibashi
10 m Cafe
Aji An Sabo
150 m Cafe
Cafe Anamune
160 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hearton Hotel Shinsaibashi from real guests

Overall rating
8.3
Excellent
From 5723 reviews
9.0Location
8.4Cleanliness
8.3Service
Agoda Reviews (4882)Booking.com Reviews (817)
Rating via Agoda8.3
/
10
Cleanliness8.4
Facilities7.7
Location9.1
Room comfort and quality7.7
Service8.3
Value for money8.3
High score for Osaka
Rating
9+ Exceptional (804)
8-9 Excellent (623)
7-8 Very Good (812)
6-7 Good (327)
<6 Below Expectation (220)
Time of the year
Mar - May (729)
Jun - Aug (563)
Sep - Nov (693)
Dec - Feb (801)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
All guests (4882)
All room types
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Show reviews that mention 

Showing 2786 verified guest comments
12345
8.8
Excellent
Joy from Philippines
Family with teens
Single - Non-Smoking
Stayed 5 nights in September 2019

SUPERB Location of Hearton Hotel Shinsaibashi! ”

Would really recommend Hearton Hotel Shinsaibashi with its Superb location! It's just few steps away from Shinsaibashi Station where you can take the train to any of your destination. It's so near to Shinsaibashi Shopping Center. You'll just cross the major road of Midosuji and you're ready to shop until Dotonbori area. There's a Family Mart just outside the hotel and the Big Steps Mall. It may be close to the shopping area but the location of the hotel is safe and quite. The staff are very accommodating and will help you find your ways in Osaka. They have ready maps available to help you.

Reviewed October 04, 2019

Thank you very much for your stay.Daimaru depatment store, OPA clothes department srore is close too. You found good place maybe. We are looking forward to serve your next visiting. Front UNO

Responded October 08, 2019
Hearton Hotel Shinsaibashi
8.7
Excellent
Hung from Australia
Couple
Small Double Room Non-Smoking
Stayed 7 nights in February 2010

Good Hotel, little small, but clean and friendly”

Good location - close to shopping and food Friendly and helpful staff - Basic English OK. Clean rooms
Room little small, but this is normal in Japan. No English TV channels

Hearton Hotel Shinsaibashi was quite easy to find. We decided to walk from JR-Namba Station (10-15min) instead of taking the subway (2min walk). Hotel is close to Shinsaibashi shopping aracde and dotonbori. Rooms were little small but we were able to fit a large and a medium sized suitcase in the room and still able to walk around. Clean rooms, with all amenities in bathroom. no English TV Channels, they had a Japanese dubbed BBC news channel. Staff are very friendly and helpful to any of our needs and English wasn't much of a problem either. Good place to stay and base for visiting areas in and around Osaka. I would stay here again!

Reviewed February 26, 2010
10.0
Exceptional
suhaila from Malaysia
Family with young children
Twin - Non-Smoking
Stayed 4 nights in February 2012

Great location and friendly service”

location, location, location

hotel hearton shinsaibashi lives up to its great reviews in most travel forum especially on the 'perfect' location within the heart of shinsaibashi. convenient to the trains and shopping attractions in the area, the hotel is highly recommended to future travelers. everything is just a walking distance away. hotel service is good and the front desk staff speaks reasonably good english. the fact that the reception is open 24hours and the late cehcek out (noon) as to compare to the other hotels in the same range is extremely attractive to a traveler like me. this hotel is highly recommended! will definitely stay there again.

Reviewed February 28, 2012
9.0
Exceptional
Kelvin from New Zealand
Business traveler
Small Double Room Non-Smoking
Stayed 4 nights in November 2009

First time at the Hearton”

Convenience,3 minutes walk from Shinsaibashi subway station..servicing of room was excellent.Staff very very friendly
Initial difficulty in locating hotel.Comfortable room temperature was difficult to control.

I chose the Hearton hotel because of location and relative low cost.It was difficult to locate from the subway as unfortunatley I didnt have there contact tel number which was a mistake .I would recomend if accessing by subway to find in advance the closest exit as the hotel is only a few minutes walk.We stayed in the annex building (5thfloor) the room was semidouble so not particulaly large but clean and the staff cleaning could not be faulted.It was difficult to keep the room at a comfortable temperature until one of the staff opened our window and that solved the problem,The english ability of the staff was adequate and they were eager to assist in any way.The hotel is ideally located in Osaka close to the main shopping area and 10 minutes from Umeda staion by subway or 20 minutes to Shin-Osaka,

Reviewed December 05, 2009
9.2
Exceptional
Ivie from Singapore
Couple
Small Double Room Non-Smoking
Stayed 3 nights in April 2018

Convenient stay in Shinsaibashi area! ”

Hearton Hotel is within walking distance from the main Shinsaibashi shopping arcade, Dotonburi and Namba station. Very conveniently located at exit 7 of the Shinsaibashi subway station too. Various food options from day to night made the stay in Osaka very enjoyable. Staff were also friendly and helpful. Thank you!

Reviewed April 10, 2018
8.7
Excellent
Jack from Australia
Couple
Double - Non-Smoking
Stayed 2 nights in November 2010

Small rooms but awesome location!”

Close to shopping/entertainment district. Excellent restaurants around the hotel.
Small rooms. Aircondition wasn't working so had to open the windows.

Hearton Hotel Shinsaibashi is located in the shopping, entertainment and eatery area of Osaka (Minami). Nightlife is excellent with all the shopping and bars available to choose from. Althouh the rooms are abit cramped and small, the knowledgable hotel staff will go out of their way to assist you. Would recommend and stay at this hotel again when i go back to osaka!

Reviewed December 09, 2010
8.3
Excellent
Marisa from Malaysia
Family with young children
Double - Non-Smoking
Stayed 2 nights in February 2012

Cozy hotel with amazing location”

The hotel location is super strategic

i have 8 adults and 2 young children in this japan trip, and we have spent 2 nights in hearton hotel shinsaibashi. we have rented 2 superior rooms and 2 standard rooms. the room size wasn't much different except the standard room is in one twin bed and the superior room in 2 single beds, whereby 2 adults and 1 kid can fit in. the hotel location is super convinent as it is just 5 min walk to shinsaibashi subway (modosuji line), 5 minutes walk to shinsaibashi suji (shopping area) and 10 mins walk to dotombori. it has lot of shopping lots in the shopping area. there is no complain to this hotel as we are in japan, it is normal for the smaller hotel room. however, all the room facilities are well equiped and clean. for those who are 6 feet tall, please watch out your head when you take the shower as the shower room ceiling isnt that tall.

Reviewed March 07, 2012
10.0
Exceptional
YIU from Hong Kong
Couple
Small Double Room Non-Smoking
Stayed 4 nights in April 2012

Great Location”

Clean Room

Hearton Hotel is clean and nice. The location is very good as is at the heart of shinsaibashi, It's only one min walk to the subway station and 5mins walk to the shinsaibashi shopping area. It's very convenient for eating and shopping. I will choose this hotel again if I go Osaka next time.

Reviewed May 03, 2012
8.8
Excellent
Yee from Hong Kong
Group
Small Double Room Non-Smoking
Stayed 5 nights in May 2017

Good Experience”

It is a very good experience staying in Hearton hotel Shinsaibashi. The staff are very nice. The room environment is nice. Its location is very convenient since it is close to Shinsaibashi, Dōtonbori and Namba. It is very close to the metro station as well. I am impressed by the service of the hotel. I left something in the room before leaving. Then I email them to check for it and they could find it and will send it back to me in HK (of course, I need to pay the shipping fee).

Reviewed June 07, 2017
8.8
Excellent
Daniel from Malaysia
Couple
Double - Non-Smoking
Stayed 1 night in April 2015

Greatly located hotel”

We stayed at hearton hotel on our last night in Osaka. The main reason was it being very strategically located in the shopping district of Shinsaibashi. It was really convenient for us as we were doing a lot of shopping and we could frequently drop by the hotel to drop our purchased goods The room size was a little small but sufficient. It was clean and comfortable. Nothing much to complain as it mostly fuss free.

Reviewed August 01, 2016
9.7
Exceptional
Sheung-Tak from Canada
Couple
Stayed 4 nights in March 2010

will surely choose this hotel again”

Close to Shinsaibashi subway station-exit 7 and exit 4 (which has elevator). Affordable price in Osaka city. Very Clean room. Helpful hotel staff and 24 hour front desk. Though small room but has everything including fridge, heating plate for hot water, tea bags, TV, music, even bath robes. Hotel restaurant has 4 computers which offer internet access to check email and weather.
Only have BBC as the only English speaking TV channel. All newspapers are in Japanese.

Close to Shinsaibashi subway station-exit 7 and exit 4 (which has elevator). Affordable price in Osaka city. Very Clean room. Helpful hotel staff and 24 hour front desk. Though small room but has everything including fridge, heating plate for hot water, tea bags, TV, music, even bath robes. Hotel restaurant has 4 computers which offer internet access to check email. Small room (The 2 of us stayed in a room with a semi-double bed) but still can accomodate 2 big luggages. Fair enough for the price we pay. Will be nice if there are more English Speaking TV channels to watch. Love this hotel, will definitely choose it again for visiting Osaka,Japan.

Reviewed May 06, 2010
10.0
Exceptional
RETCHELL from Philippines
Family with young children
Small Double Room Non-Smoking
Stayed 7 nights in December 2018

A nice hotel in a nice location”

Hearton Hotel Shinsaibashi is a clean and homey place to stay. The staff are friendly and helpful. It is very close to good restaurants and the shopping district. Just a few meters from Shinsaibashi-suji, Dotonbori and Shinsaibashi station. Very convenient. Will definitely stay here again.

Reviewed December 28, 2018
10.0
Exceptional
Richard from United Kingdom
Solo traveler
Small Double Room Non-Smoking
Stayed 1 night in November 2011

Excellent hotel and even better service”

location is perfect in shinsaibashi, rooms very clean, staff excellent, great level of english,

This is the third time i have used the Hearton Shinsaibashi and again I am very impressed with it. As always the staff are attentive and go out of their way to help you. Rooms are well sized for Japan and very clean. Will always be my first choice when staying in Osaka and especially Shinsaibashi/Dotonbori area.

Reviewed March 29, 2012
9.2
Exceptional
Jo from Malaysia
Couple
Small Double Room Non-Smoking
Stayed 5 nights in December 2018

Worth the money”

The room we stayed in may not be suitable for family with kids. I traveled to Osaka with my other half and we find the room very clean and comfortable. Although the room may be slightly small, but we are happy with the room. Afterall, comfort and cleaniness are what that matters to us most. Further, there are many convenient stores like Family Mart and 7-11 within walking distance from the hotel. You can easily walk to Shinsaibashi and Dotonburi within 15 mins of walking. Even Shinsaibashi train station is only 2-3 min walking distance away. For those who would like to take the limousine bus to Itami/ Kansai airport, you just need to walk 20-25 min from this hotel. The location of this hotel is just very convenient to go everywhere. Would recommended this hotel to solo traveller/ couples. I can’t comment on rooms for families but you can check them out :)

Reviewed December 16, 2018
9.6
Exceptional
Tiew from Malaysia
Couple
Small Double Room Non-Smoking
Stayed 7 nights in October 2019

Very reasonable price with a strategic location”

Basically, all are good like strategic location, reasonable price, cleanliness and etc but only one things that I feel it needs to improve which is soundproof. I was woke up by the sound of the side room two times during my time with Hearton Hotel Shinsaibashi

Reviewed October 21, 2019

Thank you very much fo your stay.And we are sorry about loudly sound. When your next coming,If loudly sound happen around you,Please say it to front desk.We will solve that problem. Front UNO

Responded October 26, 2019
Hearton Hotel Shinsaibashi
8.7
Excellent
Ka from China
Solo traveler
Small Double Room Non-Smoking
Stayed 3 nights in June 2013

Good location, nice room settings”

Good location, 2 minutes walk from Shaisaibashi. Clean and tidy room.

It is a pleasant stay at Hearton Hotel Shinsaibashi. I stayed in a non smoking semi-double room. The room is not as small as I previously thought and it could accommodate two big suitcases. The bed is okay for couple with normal asian sizes. It is not too crowded. It is very close to Shinsabashi shopping street and Shinsaibashi station. It is a good budget hotel.

Reviewed July 04, 2013
9.6
Exceptional
Anni from Philippines
Group
Triple - Non-Smoking
Stayed 5 nights in October 2019

Family travelers”

My family and i loves to travel to different countries and stay in different hotels. Hearton is one of the nicest locations we stayed in shinsaibashi. Though i was expecting a bit bigger place for the triple room. Overall rate is still very good. Staff are friendly, you can easily locate the hotel too and its just around the corner from shinsaibashi station.

Reviewed October 24, 2019

Thank you very much for your stay. There is Shinsaibashi center area ,so You can find good shops and reastraunts.We are looking forward to serve your nex visiting.

Responded October 26, 2019
Hearton Hotel Shinsaibashi
10.0
Exceptional
Erika from Philippines
Couple
Small Double Room Non-Smoking
Stayed 3 nights in April 2019

Two thumbs up”

To wit.. 1. Shinsaibashi Station is near the hotel 2. The staff cleans the room every day 3. Hotel stocks are being replenished every day 4. Near Donki & Dotonbori 😍😍😍 5. No hassle in checking in/out Only thing is that they don’t provide drinking water. Will recommend this to everyone I know. Thank you Hearton Hotel!

Reviewed April 23, 2019

ご宿泊ありがとうございます。 滞在に対し、高い評価を下さり有難うございます。 飲料水の提供はありません。しかし、浴室の水道水は飲用可能でございます。 またのお越しをお待ちしております。

Responded April 24, 2019
Hearton Hotel Shinsaibashi
10.0
Exceptional
Janice
Solo traveler
Twin - Non-Smoking
Stayed 5 nights in July 2018

A great choice! ”

Hearton Hotel is at the centre of Shinsaibashi, where all the shopping and restaurants are. It is close to the subway station and there's a convenient store right next to it. The hotel staff are friendly and helpful. The rooms are slightly smaller than I expected but clean and tidy. Would definitely stay there again.

Reviewed July 13, 2019

Thank you very much for your stay. Our hotel, there is Shinsaibashi downtown area. You can find good restaurants and shopping place maybe. We are looking forwad to serve your next visiting. Front Uno

Responded July 14, 2019
Hearton Hotel Shinsaibashi
8.3
Excellent
Florinda from Philippines
Family with teens
Twin - Non-Smoking
Stayed 5 nights in May 2010

Vacation in Osaka and Stay at Hearton Shaisaibashi”

Location of the hotel is accessible; the subway is walking distance. The shopping malls are nearby. The room is clean including the linens with tea making facility, TV and internet. Courteous and helpful staff who can understand and speak English
The room including the toilet is relatively small for us. When I or my daughter was seated, the chair has to be moved,to give way for the other person to pass. Our 2 small pcs. of luggage did not fit the small closet where we hung our clothes.

Overall, we had a pleasant and quiet stay at the hotel. After a day's walking and moving around, we looked forward to the comfortable and clean bed where we could rest our aching feet and tired bodies. The internet facility proved very useful for us as we had to constantly communicate with our family, friends and office in the Philippines. We will certainly recommend Hearton Hotel Shinsaibashi Osaka to our friends.

Reviewed May 27, 2010
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  • Exceptional location
  • Shinsaibashi-Suji Shopping Street
  • Shinsaibashi Subway Station is within 0.29 km
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