2024

Hearton Hotel Shinsaibashi

Name: Hearton Hotel Shinsaibashi
Address: Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, 542-0086, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.5

3.5 stars out of 5

Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, Japan, 542-0086

Highlights

- Steps from Shinsaibashi, Dotonbori and Shinsaibashi Station with Famil...

Closed to subway, family mart, American mura, and dotonburi

- Staff consistently respond quickly to emails, speak good English, assi...

The staff and crew were courteous and friendly.

- Daily cleaning, fresh linens and provided toiletries earn frequent pra...

The hotel was clean, and my room was comfortable and quiet.

- Good value for money given the Shinsaibashi location, with many guests...

Yet, overall such a GREAT place, worth the money!

Love the hotel, it's a business hotel, so don't expect much.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Luggage storage

Breakfast

Business center

Car park [nearby]

Laundry

About us

Hearton Hotel Shinsaibashi is a stylish haven in Osaka, close to Don Quijote and Dotonbori. Perfect for two travelers, this modern hotel offers chic aesthetics, excellent amenities, and a 24-hour front desk. Enjoy Osaka's famous culinary delights with a vibrant dining scene just steps away. Located in the lively Shinsaibashi district, this hotel combines contemporary shopping with traditional culture, bustling streets, and delightful eateries. Enjoy effortless service at the 24-hour front desk and dine at the inviting on-site restaurant. Each room features air conditioning and complimentary Wi-Fi for comfort, with select accommodations offering stunning city views. Just a short walk away, explore the charming Hozenji Yokocho or shop at Namba Parks, a premier shopping destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

19 travelers have booked today.

Location 9.2

Service 8.7

Cleanliness 8.6

Value for money 8.6

Based on 17,051 verified reviews

Location

9.2

Service

8.7

Cleanliness

8.6

Value for money

8.6

Facilities

8.1

Room comfort and qua...

7.6

"You can go anywhere from this hotel via diversified subway"
"Room is as per description and image with a clean wash room."
"This Hearton at Shunshibashi is incredibly well located."
"Overall happy with the stay rooms are clean and comfortable"
"Friendly staff, comfortable room and excellent location."

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center

Popular neighborhood

Exceptional for walking

More details on walking

Walkable places

LeurGetter

40 m

Midosuji Street

60 m

Shinsaibashi OPA

90 m

America Mura

100 m

Shinsaibashi-suji

130 m

Popular landmarks

Shinsaibashi-Suji Shopping Street

230 m

Dotonbori

460 m

Minami (Namba)

850 m

Kuromon Market

1.0 km

Tsutenkaku

2.3 km

Closest landmarks

Bar Nayuta

130 m

Club Circus

160 m

Amerika Mura Sankaku Koen

170 m

Triangle Park (Mitsu Park)

170 m

BABYDOLL

180 m

Value for money	8.6
Distance to city center	1 km
Location rating	9.2
Nearest airport	Osaka International Airport (ITM)
Distance to airport	13.9 km

Rooms available at Hearton Hotel Shinsaibashi

Very good

Room comfort & quality

7.6

Room photos and details

Single - Non-Smoking

...

Room size: 12 m²/129 ft²
City view
1 semi double bed

Enter dates to see prices

Room photos and details

Small Double Room Non-Smoking

...

Room size: 12 m²/129 ft²
City view
1 semi double bed

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Room photos and details

Triple - Non-Smoking

...

Room size: 17 m²/183 ft²
City view
3 semi double beds

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Room photos and details

Standard Twin - Smoking

...

Room size: 16 m²/172 ft²
City view
2 single beds

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Room photos and details

Double - Non-Smoking

...

Room size: 15 m²/161 ft²
City view
1 double bed

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Room photos and details

Twin - Non-Smoking

...

Room size: 16 m²/172 ft²
City view
2 single beds

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Room photos and details

Semi-Double Room

...

Room size: 12 m²/129 ft²

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Room photos and details

Room

...

Room size: 16 m²/172 ft²
2 single beds
2 single beds

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Room photos and details

Room

...

Room size: 16 m²/172 ft²
2 single beds
2 single beds

Enter dates to see prices

Room photos and details

Room

...

Room size: 15 m²/161 ft²
1 double bed
1 double bed

Enter dates to see prices

Frequently asked questions

While remaining at Hearton Hotel Shinsaibashi, start off your holiday break by checking out the nearest destinations that are within walking distance to the property which include LeurGetter, Midosuji Street, and Shinsaibashi OPA.

The typical room rate for Hearton Hotel Shinsaibashi in the past month is 6673.04 JPY, compared to city's average of 14828.79 JPY.

Verified guests that stayed at Hearton Hotel Shinsaibashi have given this property a rating of 9.162 for its excellent location as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.4. You can check out more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.6. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.7. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.

The nearest train, metro, or bus station is Shinsaibashi Subway Station, 287.99 m away from Hearton Hotel Shinsaibashi.

Hearton Hotel Shinsaibashi’s neighborhood is Shinsaibashi which comprises of popular restaurants such as A Happy Pancake Shinsaibashi, Kamukura Shinsaibashi, and Cheese Tart Pablo Shinsaibashi.

Shopping options in Hearton Hotel Shinsaibashi’s Shinsaibashi neighborhood include Shinsekai Ichiba.

More about Hearton Hotel Shinsaibashi

Hearton Hotel Shinsaibashi

All offerings provided by Hearton Hotel Shinsaibashi help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay.
Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hearton Hotel Shinsaibashi. A range of amenities is offered in guestrooms at Hearton Hotel Shinsaibashi. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning.
For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.

Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hearton Hotel Shinsaibashi. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.

Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Excellent8.1

Facilities

Languages spoken

English
Japanese

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Dining, drinking, and snacking

Breakfast [buffet]
Coffee shop
Restaurants

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Face coverings on staff
First aid kit
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Services and conveniences

Air conditioning in public area
Business facilities
Daily housekeeping
Dry cleaning
Elevator
Grooming service
Heating in public area
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Smoking area
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Smoke alarms

Getting around

Car park [nearby]

Food and dining

Restaurants on site

Restaurant

Menu: A-la-carte

Location

Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, Japan, 542-0086

Exceptional9.2

Location

Airports

Osaka International Airport (ITM)
13.9 km 16 min drive
Kobe Airport (UKB)
25.1 km 43 min drive

Public transportation

Shinsaibashi Subway Station
290 m 5 min walk
Yotsubashi Subway Station
320 m 6 min walk

Hospital or clinic

OS Drug Store
270 m

Shopping

Shinsekai Ichiba
2.3 km

Convenience store

Family Mart
70 m 1 min drive

Cash withdrawal

ATM
90 m 1 min walk

What's nearby

Popular landmarks

Shinsaibashi-Suji Shopping Street
230 m
Dotonbori
460 m
Minami (Namba)
850 m
Kuromon Market
1.0 km
Tsutenkaku
2.3 km
Osaka Castle Park
2.9 km
Osaka Castle
3.5 km
Kuchu Teien Observatory
3.7 km
Universal Studios Japan
6.2 km
Osaka Aquarium Kaiyukan
6.8 km

Nearby landmarks

LeurGetter
40 m
Midosuji Street
60 m
Shinsaibashi OPA
90 m
America Mura
100 m
Shinsaibashi-suji
130 m
Mitsu Hachimangu Shrine
130 m
Bar Nayuta
130 m
Suomachi Street
130 m
Daimaru Department Store Shinsaibashi
140 m
Flying Tiger Copenhagen
160 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others

[Notes]
●Air conditioning is switched between cooling and heating depending on the season and temperature. Because it is managed centrally, we cannot switch between cooling and heating for each room, but we can adjust the temperature and airflow. Thank you for your understanding.
●Please note that elevators may be crowded depending on the time.
【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 12:00
Check-in until: 22:00

Getting around

Distance from city center: 1 km
Travel time to airport (minutes): 60

Extras

Breakfast charge (unless included in room price): 1650 JPY

The property

Year property opened: 1984
Number of floors: 10
Room voltage: 100
Number of rooms : 302
Non-smoking rooms/floors: yes
Number of restaurants: 1

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

【Notice of Renovation of Main Building 1F Breakfast Venue & Price Revision】
Thank you very much for your continued patronage.

We would like to inform you that the breakfast restaurant “Planet 3rd Shinsaibashi”, located on the 1st floor of the main building and operated under contract, will close after breakfast service on Sunday, January 4, 2026.
We sincerely appreciate your loyal support over the years.

■ Renovation Work & New Restaurant Opening
Renovation / Temporary Closure Period:
Monday, January 5, 2026 – Sunday, February 15, 2026
Following the completion of the renovation, the breakfast service is scheduled to reopen from Monday, February 16, 2026, under a new brand: “Iyemon Café Shinsaibashi”.
■ Breakfast Price Revision (Effective April 1, 2026)
Adults: JPY 1,650 (tax included)
Children: JPY 880 (tax included) – 6 to 10 years of age
We kindly ask for your understanding regarding this price adjustment accompanying the brand renewal.

■ Breakfast Menu
Details of the new breakfast menu will be provided on our official hotel website as soon as preparations are complete.
We sincerely appreciate your continued patronage and look forward to welcoming you again.

Reviews of Hearton Hotel Shinsaibashi from real guests

Provided by verified guests of

8.5

Excellent

From 14,377 reviews

Location score 9.2 out of 10 and is a high score in Osaka
Location9.2
Service score 8.7 out of 10 and is a high score in Osaka
Service8.7
Cleanliness score 8.6 out of 10 and is a high score in Osaka
Cleanliness8.6
Value for money score 8.6 out of 10 and is a high score in Osaka
Value for money8.6
Facilities score 8.1 out of 10 and is a high score in Osaka
Facilities8.1
Room comfort and quality score 7.6 out of 10
Room comfort and quality7.6

Review summary

This hotel's convenient location near shopping and dining options and easy access to transportation make it a popular choice. The consistently friendly staff provides great service, while the spacious and comfortable rooms are suitable for both couples and solo travelers. With a nearby subway station, guests can easily explore the city, and the hotel's affordable rates, plus free amenities such as coffee, tea, and toiletries in the lobby, make it a great value for money.

Rooms are cozy, but some guests reported minor noise issues and historic building structure.

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Location

Mentioned in 442 reviews

sentiment-positive-indicator

99% Positive

Cleanliness

Mentioned in 196 reviews

sentiment-positive-indicator

81% Positive

sentiment-negative-indicator

18% Unfavourable

Service

Mentioned in 195 reviews

sentiment-positive-indicator

82% Positive

sentiment-negative-indicator

17% Unfavourable

Room size

Mentioned in 164 reviews

sentiment-positive-indicator

32% Positive

sentiment-negative-indicator

67% Unfavourable

Value for money

Mentioned in 109 reviews

sentiment-positive-indicator

93% Positive

sentiment-negative-indicator

6% Unfavourable

Room comfort

Mentioned in 70 reviews

sentiment-positive-indicator

65% Positive

sentiment-negative-indicator

34% Unfavourable

Shopping

Mentioned in 64 reviews

sentiment-positive-indicator

100% Positive

Breakfast

Mentioned in 48 reviews

sentiment-positive-indicator

68% Positive

sentiment-negative-indicator

31% Unfavourable

Bathroom

Mentioned in 47 reviews

sentiment-positive-indicator

40% Positive

sentiment-negative-indicator

59% Unfavourable

Showing 5,849 verified guest comments

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Changed to review page 1

10.0
Exceptional
優樹 from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in April 2026
“A hotel with the best cost-performance as a simple stay.”
I used this place for a one-night stay without meals for work in Osaka. They kindly agreed to store my luggage temporarily before check-in and after check-out. The room was clean, and there were no unpleasant odors from the air conditioning or sheets, making my stay comfortable.
Reviewed May 05, 2026
Auto-translated through generative A.I.
この度は大阪でのご出張の際に素泊まりをご利用くださいまして、誠にありがとうございます。チェックイン前後の一時荷物預かりもご相談いただき、快く対応できたことを嬉しく思います。部屋の清潔感や空調・シーツの状態にもご満足いただけたとのこと、安堵しました。今後も皆さまに快適にお過ごしいただけるようサービスの向上に努めてまいりますので、また大阪を訪れる際はぜひお越しください。ご要望がありましたら遠慮なくお知らせください。
Responded May 07, 2026
Hearton Hotel Shinsaibashi
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8.8
Excellent
Kumiko from Japan
Family with teens
Twin - Non-Smoking
Stayed 1 night in March 2026
“The location and comfort level are very good.”
It was conveniently located not far from Shinsaibashi Station and close to the shopping street. The twin non-smoking room was clean, and I could relax comfortably. The basic amenities were provided in the room, and additional items could be taken as needed from behind the front desk, which was efficient. With the breakfast plan, I was able to enjoy healthy dishes at the buffet in the Iemon Café on the first floor.
Reviewed March 30, 2026
Auto-translated through generative A.I.
この度はご宿泊と貴重なご感想を賜り、誠にありがとうございます。心斎橋駅からの立地や商店街の便利さをお感じいただけたとのこと、私たちも大変嬉しく思います。ツイン禁煙の客室を清潔にお過ごしいただけたと伺い、安らぎを提供できたことを光栄に思います。アメニティは必要な分だけフロント後方からお持ちいただくスタイルを快適に感じていただけたようで、無駄がなく良かったです。朝食付きプランでは1階の伊右衛門カフェのブッフェをヘルシーにお楽しみいただけたとのこと、嬉しく拝聴しました。またのご来訪をスタッフ一同心よりお待ちしております。ご要望などございましたらお気軽にお知らせください。
Responded April 01, 2026
Hearton Hotel Shinsaibashi
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10.0
Exceptional
tomohiro from Japan
Solo traveler
Stayed 1 night in October 2025
“That's great.”
I stayed at the "Hearton Hotel Shinsaibashi" during my trip to Osaka. It is very conveniently located right by Shinsaibashi Station, and both Amerikamura and Dotonbori are within walking distance, making it an excellent location for sightseeing and shopping. The interior and guest rooms are clean, and the staff's service is polite and reassuring. The room is somewhat compact, but the bed is comfortable, and all the necessary amenities are provided, allowing for a pleasant stay. Although the surroundings can be a bit lively at night, the room was quiet, and I was able to rest well. The breakfast buffet had a good variety, offering both Japanese and Western options, which I was satisfied with. I believe it is a cost-effective hotel that is easy to use for both business and leisure stays, and I would like to stay here again when I visit Osaka.
Reviewed October 30, 2025
Auto-translated through generative A.I.
この度は「ハートンホテル心斎橋」にご宿泊いただき、誠にありがとうございます。アクセスの良さや、館内の清潔感、スタッフの対応についてお褒めの言葉をいただき、大変嬉しく思っております。お部屋の寝心地やアメニティについてもご満足いただけたとのこと、安心いたしました。朝食のバイキングもお楽しみいただけたようで、和洋のバランスを考えたメニューを提供できるよう努めておりますので、その点も評価していただき感謝申し上げます。周辺の賑やかさにも関わらず、室内でしっかりとお休みいただけたとのこと、何よりです。ビジネスや観光でのご利用に適したホテルとして、今後もお客様にご満足いただけるよう努力してまいります。次回の大阪訪問の際にも、ぜひお立ち寄りください。スタッフ一同、心よりお待ちしております。
Responded November 03, 2025
Hearton Hotel Shinsaibashi
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9.2
Exceptional
YOU from South Korea
Couple
Small Double Room Non-Smoking
Stayed 1 night in March 2026
“A budget-friendly hotel located near the bustling area of Shinsaibashi.”
I made a reservation because the price was cheap, and there were many complaints about dust and poor ventilation in the reviews. However, when I actually arrived, the hotel room condition was good. It seemed that there were more than two staff members who could speak Korean, and it was possible to leave my luggage both during check-in and check-out. Since it's a key system, you have to leave the key when you go out. The staff were friendly. It's a bit far from Namba Station, but it's close to Shinsaibashi Station, making it easy to take the Midosuji Line to Namba Station or Umeda. Highly recommended.
Reviewed March 13, 2026
Auto-translated through generative A.I.
고객님, 귀하의 소중한 후기에 진심으로 감사드립니다. 고객님께서 호텔 이용에 만족하셨음을 매우 기쁘게 생각합니다. 객실 상태, 직원의 친절함, 교통의 편의성 등에 대해 긍정적인 평가를 해 주셔서 감사합니다. 향후 더욱 나은 서비스로 고객님들을 모시도록 최선을 다하겠습니다. 다음에 다시 찾아주시면 감사하겠습니다. 고객님의 건강과 행복을 기원합니다.
Responded March 20, 2026
Hearton Hotel Shinsaibashi
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10.0
Exceptional
Gaeun from South Korea
Solo traveler
Single - Non-Smoking
Stayed 2 nights in May 2026
“Very satisfied.”
The facilities are generally quite clean, and the location is truly amazing. The staff are all friendly, and there was even a staff member who spoke Korean very well, so checking in or leaving my luggage was very smooth and pleasant. The room was just right for me to use alone; it wasn't too small. If I plan to go to Osaka again, I'll likely come here.
Reviewed May 28, 2026
Auto-translated through generative A.I.
저희 호텔을 이용해 주시고 소중한 후기 남겨 주셔서 진심으로 감사합니다. 위치와 위생 상태에 대해 만족하셨다니 정말 기쁩니다. 특히 저희 호텔의 편리한 위치를 좋게 평가해 주셔서 감사드립니다. 한국어가 가능한 직원 덕분에 체크인과 짐 보관 서비스가 수월하셨다는 말씀에 저희 직원들도 큰 보람을 느낍니다. 혼자 이용하시기에 객실 크기도 적당했다니 정말 다행입니다. 다음 오사카 여행 때도 꼭 다시 뵙기를 기대하고 있겠습니다. 항상 건강하고 행복한 하루 보내시길 바랍니다. 감사합니다.
Responded May 31, 2026
Hearton Hotel Shinsaibashi
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