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Heaven Seven Hotel Nuwara Eliya
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7.2 Very good guest rating
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"Less than 10 min tuk tuk ride to the centre of town."

GregAustralia
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7.6 Very good location
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7.6Location

Heaven Seven Hotel Nuwara Eliya

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Very good
Based on 49 reviewsSee what guests said
7.2
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Deluxe Double Room with Balcony
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  • Mountain view
  • 25 m²/269 ft²
  • 1 queen bed
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Deluxe Room
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  • Mountain view
  • 22 m²/237 ft²
  • 1 queen bed
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Suite Room
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  • Mountain view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (49)
Filter by guest type:
Cleanliness7.7
Facilities6.4
Location7.6
Room comfort and quality7.4
Service7.5
Value for money6.7
Provided by verified guests of Agoda
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Showing 44 verified guest comments
12345
8.0
MUHAMMAD from Malaysia
Couple
Deluxe Room
Stayed 1 night in February 2017
Good Hotel
Breakfast is not buffet style The location is a bit far from city centre The room is very clean and good.
Reviewed February 25, 2017
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9.2
Greg from Australia
Couple
Deluxe Double Room with Balcony
Stayed 1 night in February 2017
Just out of Nuwaraeliiya up a hill. Serves western food and has good, smiling staff who are very helpful. Some great views from parts of the hotel and try to get a room with a view. Rooms clean and
Less than 10 min tuk tuk ride to the centre of town.
Reviewed February 08, 2017
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7.2
Ibrahim from Egypt
Family with young children
Deluxe Room
Stayed 2 nights in February 2017
Heaven Seven Nuwara Eliya Review
Wonderful hotel with splendid view, no air condition no fridge and little expensive that is why I gave a less score for value for money and facilities
Reviewed February 06, 2017
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10.0
manish from United Arab Emirates
Couple
Deluxe Room
Stayed 3 nights in January 2017
Great Stay with a good view and awesome people
Very helpful staff clean hotel the best food around the place is in this hotel so always eat here !!! Location is close to the lake a little difficult at night to find if the cab driver doesn't know the location. Rest is all said above one of the best hotels around
Reviewed February 04, 2017
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4.0
David from United Kingdom
Group
Deluxe Room
Stayed 1 night in December 2016
Nice place...service not good
We asked for a beer and eventually the warm beer came. The member of staff then disappeared and didn't return. Before he vanished...we asked to use the provided pool table but wereally told it would be 500 Sr. There are hardly any facilities here and it would have been good customer service to provide this free of charge. No phone in room...brought at 20.00hrs. Seemed that staff were preoccupied but not with customers...the place was very very quiet so no excuses.
Reviewed December 06, 2016
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8.4
Kashefur from Bangladesh
Family with young children
Deluxe Room
Stayed 2 nights in August 2016
Heaven Seven
Its was an amazing experience at the hotel ! Location was perfect for the view . Hotel Staff were very cordial and helpful
Reviewed September 12, 2016
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5.2
Jasim from Oman
Family with young children
Deluxe Room
Stayed 2 nights in August 2016
Above average
Rooms are big. Location is good. Staff are slow in serving.
Reviewed August 27, 2016
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6.8
ANISUL from United Arab Emirates
Family with teens
Deluxe Room
Stayed 2 nights in August 2016
NOT MONEY'S WORTH
POOR FACILITY. BUT EXCELLENT LOCATION AND STAFF
Reviewed August 19, 2016
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4.4
Camilla from Australia
Couple
Deluxe Room
Stayed 1 night in August 2016
Friendly staff, but dirty linen and cold - wouldn't recommend
When we arrived here we were impressed with the building and reception area. When shown our room, however, the pillow cases were so stained that we had to ask for them to be changed. The towels were also stained, I was relieved when they smelt clean. The room was very cold and draughty with no heating options, not to mention you could hear every noise in the corridor. When we asked for a doona at night time - the staff we're very obliging - but it was so filthy we ensured we touched it as minumally as possible. The food was pretty decent and the hotel was helpful in arranging a driver for us to Horton Plains with a breakfast snack pack (one for the driver too). It was bearable for one night but if we were staying another we would have moved. Definitely not worth the $150 per night we paid - especially when we have stayed at other beautiful places for half the price.
Reviewed August 12, 2016
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4.0
Etienne from Canada
Solo traveler
Deluxe Room
Stayed 1 night in June 2016
Good facility, terrible service
The hotel facilities were nice, but the service was nowhere near acceptable. We checked out after 24h and headed to another hotel. Missing fan, no cable, warm beer, big group partying until 3 am in the lounge, harassed by a waiter in my ROOM. Would never recommend to anyone.
Reviewed June 06, 2016
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Heaven Seven Hotel Nuwara Eliya
|Very good 7.2
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